Hotel New Otani Tokyo Garden Tower

Choose dates to view prices

Photo gallery for Hotel New Otani Tokyo Garden Tower

Restaurant
Garden Tower Standard Twin 2 Rooms (Connecting  Rooms) | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Exterior
Dining
Body treatments, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Air conditioning

Explore the area

View in a map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪1 min walk‬
  • Place, Akasaka Palace
    ‪12 min walk‬
  • Place, Tokyo Imperial Palace
    ‪2 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free wired internet

Garden Tower Deluxe Room, Non-Smoking (Breakfast for bed-sharing children is extra)

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

  • Garden view
  • 804 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

Garden Tower Deluxe Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

9.4 out of 10
Exceptional
(23 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

Garden Tower Standard Twin Room, Non-Smoking (Breakfast for bed-sharing children is extra)

9.0 out of 10
Wonderful
(24 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

Garden Tower Standard Double Room, Non-Smoking (Breakfast for bed-sharing children is extra)

9.2 out of 10
Wonderful
(35 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

Garden Tower Standard Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

9.8 out of 10
Exceptional
(14 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

Run of the House, Check in 17:00 - Check out 12:00

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

Garden Tower Standard Twin Room, Smoking (Breakfast for bed-sharing children is extra)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

Garden Tower Standard Double Room, Garden View, Non Smoking (BF for bed-sharing children is extra)

9.2 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds
  • Free wired internet

Garden Tower Standard Twin Room, Garden View, Non Smoking (BF for bed-sharing children is extra)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

You may also like

About the neighborhood

Tokyo

Located in Chiyoda within a mile (2 km) of Tokyo Imperial Palace, Hotel New Otani Tokyo Garden Tower is within a few miles (5 km) of other popular sights such as Tokyo Tower. This 836-room, 4.5-star hotel has conveniences like 20 restaurants, 4 bars/lounges, and free self parking.

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.1 miles
  • Akasaka Palace - 12 min walk - 0.7 miles
  • Tokyo Imperial Palace - 2 min drive - 0.7 miles
  • Chidorigafuchi Park - 2 min drive - 0.7 miles
  • Tokyo Midtown - 4 min drive - 1.3 miles

Getting around

  • Yotsuya Station - 12 min walk
  • Fukuma Station - 12 min walk
  • Narita Intl. Airport (NRT) - 75 min drive

Restaurants

  • ‪エリックサウス - ‬13 min walk
  • ‪フレッシュネスバーガー - ‬11 min walk
  • ‪All-Day Dining OASIS GARDEN - ‬12 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪SATSUKI - ‬4 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Guests of Hotel New Otani Tokyo Garden Tower enjoy access to free WiFi in public areas, a business center, and spa services. There's free parking, and an airport shuttle at scheduled times for JPY 3600 per person one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a seasonal outdoor pool, a meeting room, and a computer station.
Guests can expect free wired internet and 30-inch TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include refrigerators, minibars, and free newspapers.
Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,025 to 9,775 for adults and JPY 4,025 to 5,750 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.

Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from February 7 2027 to February 7 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4025 to 9775 for adults, and JPY 4025 to 5750 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6600 per person, per day and includes use of: sauna; spa; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 10 to September 23.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Tokyo Garden Tower

Hotel New Otani Garden Tower

New Otani Tokyo Garden Tower

New Otani Garden Tower

Hotel New Otani Tokyo Garden Tower Japan

New Otani Tokyo Tower Tokyo

Hotel New Otani Tokyo Garden Tower Hotel

Hotel New Otani Tokyo Garden Tower Tokyo

Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Is free cancellation available at Hotel New Otani Tokyo Garden Tower?

Hotel New Otani Tokyo Garden Tower provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel New Otani Tokyo Garden Tower?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo Garden Tower on Jun 9, 2026 start from $264, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel New Otani Tokyo Garden Tower?

This hotel is situated in Chiyoda, just steps from Hotel New Otani Tokyo. You'll also find Tokyo Imperial Palace and Tokyo Tower within a short drive.

Will I be able to park at Hotel New Otani Tokyo Garden Tower?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel New Otani Tokyo Garden Tower?

Spa services at the hotel include body treatments and facials.

Does Hotel New Otani Tokyo Garden Tower have luxury amenities?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, 20 restaurants, and spa services at this hotel.

Does Hotel New Otani Tokyo Garden Tower have a casino on the premises?

No, Hotel New Otani Tokyo Garden Tower doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Tokyo Garden Tower?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from July 10 until September 23.

Is Hotel New Otani Tokyo Garden Tower a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 20 restaurants, 4 bars/lounges, and a Japanese garden.

Are there hot tubs at Hotel New Otani Tokyo Garden Tower?

No, this hotel doesn't have a spa tub.

Does Hotel New Otani Tokyo Garden Tower have a restaurant with a breakfast menu?

Yes, Hotel New Otani Tokyo Garden Tower has 20 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel New Otani Tokyo Garden Tower allow pets to stay free of charge?

No, pets aren't allowed at Hotel New Otani Tokyo Garden Tower.

Are there connecting rooms at Hotel New Otani Tokyo Garden Tower?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel New Otani Tokyo Garden Tower?

The closest major airport to Hotel New Otani Tokyo Garden Tower is Haneda Airport (HND), which is 14.8 mi away (41 minutes by car).

Can I book a room with a balcony at Hotel New Otani Tokyo Garden Tower?

No, there aren't any guestrooms at Hotel New Otani Tokyo Garden Tower that offer a balcony.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1049 out of 1378 reviews
Rating 8 - Good. 222 out of 1378 reviews
Rating 6 - Okay. 62 out of 1378 reviews
Rating 4 - Poor. 25 out of 1378 reviews
Rating 2 - Terrible. 20 out of 1378 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Aleksandr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks for night’s pajamas!!!
Stayed 3 nights in Apr 2026

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2026

10/10 Excellent

yongkwan

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay and nice room. BF is great.
Stayed 1 night in Feb 2026

6/10 Okay

don

Stayed 2 nights in Feb 2026

10/10 Excellent

Sherri

Stayed 3 nights in Feb 2026

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Staff was awesome! Location is exactly what we needed
Stayed 7 nights in Feb 2026

10/10 Excellent

Anita, Rowland Heights

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpfu! Clean room
Stayed 5 nights in Feb 2026

10/10 Excellent

JIYEONG

Stayed 3 nights in Feb 2026

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! To everyone reading this, I know hotels can be a difficult endeavor when traveling, but this hotel was fantastic. There are some reviews here that make it sound scary and even google does too. I stayed here and would definitely stay here again. Quiet and comfortable. Excellent view (city view) and staff was great and friendly. I am a very picky person when it comes to hotels. I hope this review helps all of you trying to have a great time in Japan! Best wishes!
Stayed 3 nights in Feb 2026

10/10 Excellent

Branislava

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 12 nights in Feb 2026

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay overall! The staff was friendly and attentive, and the room was exceptionally clean. My only concern was the mattress—it was a bit too firm for my comfort, which made sleeping a little difficult. Everything else was great.
Stayed 3 nights in Feb 2026

10/10 Excellent

kiyomi

Liked: Cleanliness, amenities, property conditions & facilities
Everything was A+!
Stayed 5 nights in Feb 2026

10/10 Excellent

Donald

Stayed 3 nights in Feb 2026

8/10 Good

Colter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view and room was excellent. It was truly a wonderful experience. The staff did seem a little curt when helping us.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tamara

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. The room was clean and very quite. It was cleaned everyday. Good location with lots of food options near by and a train station. Waterfall and hotel grounds were beautiful
Stayed 3 nights in Feb 2026

10/10 Excellent

Genesis, Toronto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was amazing. Starting the day with an amazing view from the 40th floor breakfast, or garden view ground floor. The staff was helpful and made our stay smooth, with our accessibility needs.
Partial view from our breakfast on the lobby.
Night view from the room.
Stayed 2 nights in Feb 2026

2/10 Terrible

My, Kirkland

Disliked: Amenities
Booked as 7 persons but beds were enough for 4. As a result, must pay exorbitant extra room to accommodate 3 others. Overpriced breakfast that used to be good but now is average compared to others’ quality.
Stayed 3 nights in Feb 2026

4/10 Poor

Sylvia

Clean but unfriendly staff esp at front desk - did not feel welcomed as non-Japanese tourists
Stayed 2 nights in Dec 2025

10/10 Excellent

Yane, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Staff service and attitude. Great food in hotel restaurants but quite expensive!
Stayed 1 night in Feb 2026

10/10 Excellent

Jacoba

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 6 nights in Dec 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and big and huge shower. Location very central and easy access to Metro. Staff is the best. I had lost my glasses and maintenance service found them and managed to have them shipped the same day to my next hotel 4 hours from there. thank you
Stayed 1 night in Feb 2026

10/10 Excellent

Christian

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very nice, large room, well decorated and large bathroom. Good location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was beautiful, the garden is divine, the staff is as so kind and friendly. The room had everything we needed.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nuo

Stayed 1 night in Jan 2026

10/10 Excellent

Shen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room clean, service great. Good support on baby’s facilities.
Stayed 5 nights in Jan 2026