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Recent guest reviews

I have a studio suite and it was huge not just for Japanese standard but for American standard ! It had a seperate living room ; 2 tvs : and most importantly 2 Japanese toilets ! Love it

rooms was small and not well lit. not many outlets in the room; bathroom sink too low...not great rooms but nice hotel.

It has maintained its quality

The hotel was as good as we stayed almost 30 years ago with the excellent services and restaurant options inside hotel. Highly recommend.

The grounds are beautiful. Lovely hotel but almost took big. Got lost several times looking for certain shops..it was also frustrating not being able to communicate with staff as they spoke very little English.

This hotel has a great location and has a beautiful japanese garden onsite. Very friendly staff. The service in the onsite cafes was not very good. Constantly had to ask for refills. Also, a lot of the food on breakfast buffet was cold. Beware the price if ice tea is about $13 US.

Clean, upscale with nice amenities. In center of city close to public transportation.

Icredible service. Spacious room with a. beautiful view of Tokyo. I think the hotel was fully booked, but absolutely no noise came into the room. The bed was heavenly.

4-1 Kioi-Cho Tokyo Tokyo-to

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Chiyoda, Hotel New Otani Tokyo Garden Tower is within 2 miles (3 km) of popular attractions such as Tokyo Imperial Palace and Nippon Budokan. This 836-room, 4.5-star hotel has 20 restaurants along with conveniences like a full-service spa and free self parking.


Dining

This hotel is home to 20 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


Rooms

Guests can expect free wired internet and 30-inch TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include refrigerators, minibars, and free newspapers.


Property features

Guests of Hotel New Otani Tokyo Garden Tower enjoy features like a full-service spa, free WiFi in public areas, and a business center. There's free parking, and an airport shuttle at scheduled times for JPY 3600 per person one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a meeting room, a computer station, and free newspapers.

Room options

Garden Tower Standard Twin Room, Smoking

2 Twin Beds | Sleeps 4

Garden Tower Standard Double Room, Non Smoking

1 Queen Bed | Sleeps 4

Garden Tower Deluxe Triple Room, Non Smoking

3 Large Twin Beds | Sleeps 5

Garden Tower Standard Twin Room, Non Smoking

2 Twin Beds | Sleeps 4

Guest reviews for Hotel New Otani Tokyo Garden Tower

Everyone (4) Couples (2) Family (2)
5
Partner Couples

I have a studio suite and it was huge not just for Japanese standard but for American standard ! It had a seperate living room ; 2 tvs : and most importantly 2 Japanese toilets ! Love it

By on Apr 13, 2024

4
Everyone

By , from Kapolei on Jan 4, 2024

4
Family

rooms was small and not well lit. not many outlets in the room; bathroom sink too low...not great rooms but nice hotel.

By on Dec 5, 2023

5
Business Business

It has maintained its quality

By on Nov 10, 2023

5
Partner Couples

The hotel was as good as we stayed almost 30 years ago with the excellent services and restaurant options inside hotel. Highly recommend.

By on Aug 22, 2023

5
Everyone

The grounds are beautiful. Lovely hotel but almost took big. Got lost several times looking for certain shops..it was also frustrating not being able to communicate with staff as they spoke very little English.

By on Nov 25, 2019

4
Family

This hotel has a great location and has a beautiful japanese garden onsite. Very friendly staff. The service in the onsite cafes was not very good. Constantly had to ask for refills. Also, a lot of the food on breakfast buffet was cold. Beware the price if ice tea is about $13 US.

By , from Us on Nov 21, 2019

5
Everyone

Clean, upscale with nice amenities. In center of city close to public transportation.

By on Dec 24, 2018

5
Everyone

Icredible service. Spacious room with a. beautiful view of Tokyo. I think the hotel was fully booked, but absolutely no noise came into the room. The bed was heavenly.

By , from Boston, MA on Nov 3, 2018

Hotel New Otani Tokyo Garden Tower

4-1 Kioi-Cho, Tokyo, Tokyo-to 102-8578
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