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Recent guest reviews

The grounds are beautiful. Lovely hotel but almost took big. Got lost several times looking for certain shops..it was also frustrating not being able to communicate with staff as they spoke very little English.

This hotel has a great location and has a beautiful japanese garden onsite. Very friendly staff. The service in the onsite cafes was not very good. Constantly had to ask for refills. Also, a lot of the food on breakfast buffet was cold. Beware the price if ice tea is about $13 US.

Clean, upscale with nice amenities. In center of city close to public transportation.

Icredible service. Spacious room with a. beautiful view of Tokyo. I think the hotel was fully booked, but absolutely no noise came into the room. The bed was heavenly.

We stayed in the Garden tower which was closer to a train station and made it easier to get around. The service and staff were very efficient. If you are an Otani member you have access to the pool and discounts for breakfast. Do know that if you plan to go to the pool and have tattoos they will ask you to cover it and will cover it for you with waterproof bandages. Overall we would definitely stay here again.

Plenty space in standard guest room, a fabulous view towards 400+ years old Japanese Garden, a big capacity of hotel, located in upscale area, walk distance to shops & restaurants, 5- km to Tokyo station. Really enjoy the stay!

Really nice hotel. Plenty of restaurants and shopping around. 5 min walk to train entrance. Breakfast was excellent in the tower. Super large rooms in the Garden tower. Only issue was AC did not properly cool room. It was mildly cool but not cold.

4-1 Kioi-Cho Tokyo Tokyo-to

Hotel highlights

  • Close to National Diet Building
  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining

Located in Chiyoda within a mile (2 km) of National Diet Building, Hotel New Otani Tokyo Garden Tower is within 2 miles (3 km) of other popular sights such as Shinjuku Gyoen National Garden. This 836-room, 4.5-star hotel has 20 restaurants along with conveniences like free self parking and a fitness center.


Dining

Relish the French cuisine at La Tour D Argent, one of 20 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


Rooms

Hotel New Otani Tokyo Garden Tower's 836 rooms provide refrigerators, minibars, and free newspapers. 30-inch TVs come with digital channels and pay movies, and guests can stay connected with free wired Internet. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Free bottled water, safes, and phones are other standard amenities.


Property features

Hotel New Otani Tokyo Garden Tower offers a fitness center, outdoor tennis courts, and free WiFi in public areas. There's free parking, and an airport shuttle at scheduled times for JPY 3200 per person one-way. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a meeting room, a business center, and a computer station.

Room options

Garden Tower Standard Double Room, Non Smoking

1 Queen Bed | Sleeps 4

Garden Tower Deluxe Triple Room

3 Large Twin Beds | Sleeps 5

Garden Tower Standard Twin Room

2 Twin Beds | Sleeps 4

Junior Suite, Garden View, Tower

1 Double Bed | 2 Twin Beds | Sleeps 4

Guest reviews for Hotel New Otani Tokyo Garden Tower

Everyone (6) Family (1)
5
Everyone

The grounds are beautiful. Lovely hotel but almost took big. Got lost several times looking for certain shops..it was also frustrating not being able to communicate with staff as they spoke very little English.

By on Nov 25, 2019

4
Family

This hotel has a great location and has a beautiful japanese garden onsite. Very friendly staff. The service in the onsite cafes was not very good. Constantly had to ask for refills. Also, a lot of the food on breakfast buffet was cold. Beware the price if ice tea is about $13 US.

By , from Us on Nov 21, 2019

5
Everyone

Clean, upscale with nice amenities. In center of city close to public transportation.

By on Dec 24, 2018

5
Everyone

Icredible service. Spacious room with a. beautiful view of Tokyo. I think the hotel was fully booked, but absolutely no noise came into the room. The bed was heavenly.

By , from Boston, MA on Nov 3, 2018

5

convenient depending on the building

Everyone

We stayed in the Garden tower which was closer to a train station and made it easier to get around. The service and staff were very efficient. If you are an Otani member you have access to the pool and discounts for breakfast. Do know that if you plan to go to the pool and have tattoos they will ask you to cover it and will cover it for you with waterproof bandages. Overall we would definitely stay here again.

By on Aug 11, 2018

5

a luxury hotel with competitive price.

Everyone

Plenty space in standard guest room, a fabulous view towards 400+ years old Japanese Garden, a big capacity of hotel, located in upscale area, walk distance to shops & restaurants, 5- km to Tokyo station. Really enjoy the stay!

By , from Toronto, Canada on Aug 2, 2018

5
Everyone

Really nice hotel. Plenty of restaurants and shopping around. 5 min walk to train entrance. Breakfast was excellent in the tower. Super large rooms in the Garden tower. Only issue was AC did not properly cool room. It was mildly cool but not cold.

By on Jul 7, 2018

Hotel New Otani Tokyo Garden Tower

4-1 Kioi-Cho, Tokyo, Tokyo-to 102-8578
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