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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury hotel with 20 restaurants, near Tokyo Imperial Palace

Choose dates to view prices

Photo gallery for Hotel New Otani Tokyo Garden Tower

Restaurant
Dining
Property grounds
Property amenity
Daily buffet breakfast for a fee

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪3 min walk‬
  • Place, Akasaka Palace
    ‪6 min walk‬
  • Place, Tokyo Imperial Palace
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Room, Non Smoking, Run of House

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Suite Twin Room, Non Smoking,

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite Twin Room, Non Smoking,

  • Garden view
  • 804 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Triple Room, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Triple Room, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Run of the House, Check in 17:00 - Check out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Run of the House, Check in 17:00 - Check out 12:00

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Garden View, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Garden Tower Standard Twin Room, Garden View, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Garden View, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Tokyo

Located in Chiyoda within a mile (2 km) of Tokyo Imperial Palace, Hotel New Otani Tokyo Garden Tower is within a few miles (5 km) of other popular sights such as Nippon Budokan. This 836-room, 4.5-star hotel has conveniences like 20 restaurants, 4 bars/lounges, and free self parking.

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.0 miles
  • Akasaka Palace - 6 min walk - 0.4 miles
  • Tokyo Imperial Palace - 16 min walk - 0.9 miles
  • Tokyo Midtown - 3 min drive - 0.9 miles
  • Shinjuku Gyoen National Garden - 6 min drive - 2.1 miles

Getting around

  • Yotsuya Station - 9 min walk
  • Fukuma Station - 9 min walk
  • Narita Intl. Airport (NRT) - 78 min drive

Restaurants

  • ‪フレッシュネスバーガー - ‬9 min walk
  • ‪SATSUKI - ‬1 min walk
  • ‪GARB CENTRAL - ‬9 min walk
  • ‪Park Side Tables - ‬7 min walk
  • ‪ガーデンラウンジ - ‬4 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury hotel with 20 restaurants, near Tokyo Imperial Palace
Guests of Hotel New Otani Tokyo Garden Tower enjoy access to free WiFi in public areas, a business center, and spa services. There's free parking, and an airport shuttle at scheduled times for JPY 3600 per person one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a seasonal outdoor pool, a meeting room, and a computer station.
Guests can expect free wired internet and 30-inch TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include refrigerators, minibars, and free newspapers.
Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 11 to September 07.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Is free cancellation available at Hotel New Otani Tokyo Garden Tower?

Hotel New Otani Tokyo Garden Tower provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel New Otani Tokyo Garden Tower?

This hotel is situated in Chiyoda, just steps from Hotel New Otani Tokyo. You'll also find Tokyo Imperial Palace and Nippon Budokan within a short drive.

Will I be able to park at Hotel New Otani Tokyo Garden Tower?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel New Otani Tokyo Garden Tower?

Spa services at the hotel include body treatments and facials.

Does Hotel New Otani Tokyo Garden Tower have a casino on the premises?

No, Hotel New Otani Tokyo Garden Tower doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Tokyo Garden Tower?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from July 11 until September 07.

Is Hotel New Otani Tokyo Garden Tower good for couples?

There are plenty of amenities for couples at this hotel, including 4 bars, 20 restaurants, and a Japanese garden.

Are there hot tubs at Hotel New Otani Tokyo Garden Tower?

No, this hotel doesn't have a spa tub.

Does Hotel New Otani Tokyo Garden Tower have a restaurant with a breakfast menu?

Yes, Hotel New Otani Tokyo Garden Tower has 20 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel New Otani Tokyo Garden Tower allow pets to stay free of charge?

No, pets aren't allowed at Hotel New Otani Tokyo Garden Tower.

Are there connecting rooms at Hotel New Otani Tokyo Garden Tower?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel New Otani Tokyo Garden Tower?

The closest major airport to Hotel New Otani Tokyo Garden Tower is Haneda Airport (HND), which is 15.2 mi away (43 minutes by car).

Are there rooms with balconies at Hotel New Otani Tokyo Garden Tower?

No, there aren't any guestrooms with balconies at Hotel New Otani Tokyo Garden Tower.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 920 out of 1227 reviews
Rating 8 - Good. 212 out of 1227 reviews
Rating 6 - Okay. 57 out of 1227 reviews
Rating 4 - Poor. 22 out of 1227 reviews
Rating 2 - Terrible. 16 out of 1227 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

DEREK

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing staff. Room was a bit too warm at night, was hard to sleep comfortably. Asked to have our system checked and they said there's nothing else that can be done. Other than that it was a nice stay.
Stayed 4 nights in Dec 2025

8/10 Good

chaim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Brian

Stayed 3 nights in Nov 2025

10/10 Excellent

herbert

Stayed 4 nights in Nov 2025

10/10 Excellent

Mary

Stayed 3 nights in Nov 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous
Stayed 7 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic hotel. The staff was super attentive. The property is gorgeous. I would stay here again anytime. Unfortunately, we were on a tight schedule and did not have the chance to enjoy all of the amenities and the beauty of the property. If you come here make the time.
Stayed 3 nights in Oct 2025

10/10 Excellent

muu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the location is convenience,.Room is nice with amenities .
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. Normal size for Tokyo, which will seem a little on the small side. What makes New Otani shine are three things: A magnificent view, the gardens, and the service. The view from our room was amazing. Twice, we woke up to a view of Mount Fuji. The view of the city was breathtaking. The gardens have a rich history and are a wonderful relaxing walk when you have a few minutes. It's hard to believe you're in the middle of the biggest and busiest cities in the world. It's unique to have this as part of a hotel. The service is impeccable. You get used to good service in Japan but New Otani is over and above. Meticulous care for your room and the staff are always helpful and polite. We loved the people at New Otani. The New Otani Hotel is the best hotel in Tokyo!
Stayed 6 nights in Oct 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent the staff made me feel at ease. I can’t rate this hotel highly enough.
Stayed 2 nights in Oct 2025

10/10 Excellent

wai sze nicky

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent service , lots of good restaurants in the hotel. Room is spacious and clean. A large TV and now provide an app to check the status of the restaurants so you can choose which one to have breakfast. This is our 3rd stay in this hotel. Will absolutely come back again! Only 1 thing the cleaning staff forgot to put back some santuary bag in the bathroom.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tomoko, Temple City

Stayed 6 nights in Oct 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Stayed 4 nights in Oct 2025

6/10 Okay

SUNGJIN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Mitch Lennon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, super clean, close to everything! Could not rate this any higher, by far the most amazing experience I have had! Beautiful in every way, from the gardens to the shops and rooms, everything is spot on!
Stayed 6 nights in Oct 2025

4/10 Poor

Wasim, Dubai

Disliked: Cleanliness, property conditions & facilities
Breakfast was below average. Overall, poor experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Christian, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Erick

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Jung-Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs were so kind and friendly like we are at home.
Stayed 3 nights in Oct 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent all around. The rooms are large for Japan and ours, with two twin beds had a table and chairs and felt roomy. The food for breakfast and dinner one night was very good. The walk to the nearest subway, which has good connections, was under five minutes. The staff were unfailingly helpful.
Stayed 7 nights in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025