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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury hotel with 20 restaurants and bars

Choose dates to view prices

Photo gallery for Hotel New Otani Tokyo Garden Tower

Restaurant
Exterior
Property amenity
Dining
Seasonal outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping

Explore the area

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Nippon Budokan
    ‪3 min drive‬
  • Tokyo Imperial Palace
    ‪3 min drive‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

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Room options

View all photos for Garden Tower Standard Twin Room, Garden View, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Garden View, Non Smoking

  • 290 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Triple Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • Sleeps 6
  • 4 Twin Beds

View all photos for Garden Tower Suite Twin Room, Non Smoking,

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite Twin Room, Non Smoking,

  • 804 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • Sleeps 5
  • 3 Twin Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms) | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 8
  • 4 Twin Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Deluxe Room, Non Smoking, Run of House

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Deluxe Triple Room, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • 538 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Garden View, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Tokyo

Located in Chiyoda within a mile (2 km) of Tokyo Imperial Palace, Hotel New Otani Tokyo Garden Tower is within 2 miles (3 km) of other popular sights such as Nippon Budokan. This 836-room, 4.5-star hotel has conveniences like 20 restaurants, 4 bars/lounges, and free self parking.

What's nearby

  • Tokyo Midtown - 2 min drive - 1.1 miles
  • Nippon Budokan - 3 min drive - 1.7 miles
  • Tokyo Imperial Palace - 3 min drive - 1.7 miles
  • Tokyo Dome - 3 min drive - 2.8 miles
  • Tokyo Tower - 3 min drive - 2.0 miles

Getting around

  • Fukuma Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Narita Intl. Airport (NRT) - 80 min drive

Restaurants

  • ‪SATSUKI - ‬1 min walk
  • ‪維新號赤坂店 - ‬9 min walk
  • ガンシップ
  • ‪VIEW & DINING THE Sky - ‬1 min walk
  • ‪紀尾井ホール - ‬2 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury hotel with 20 restaurants and bars
Guests of Hotel New Otani Tokyo Garden Tower enjoy access to free WiFi in public areas, a business center, and spa services. There's free parking, and an airport shuttle at scheduled times for JPY 3600 per person one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a seasonal outdoor pool, a meeting room, and a computer station.
Guests can expect free wired internet and 30-inch TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include refrigerators, minibars, and free newspapers.
Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Languages

English, Japanese

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Exterior

Hotel New Otani Tokyo The Main

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from January 12 2026 to January 13 2026 (dates subject to change).
The following facilities or services will be unavailable from August 4 2025 to August 5 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 11 to September 07.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Is free cancellation available at Hotel New Otani Tokyo Garden Tower?

Hotel New Otani Tokyo Garden Tower provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel New Otani Tokyo Garden Tower?

This hotel is situated in Chiyoda, just steps from Hotel New Otani Tokyo. You'll also find Tokyo Imperial Palace and Nippon Budokan within a short drive.

Is parking available on site at Hotel New Otani Tokyo Garden Tower?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel New Otani Tokyo Garden Tower?

Spa services at the hotel include body treatments and facials. Note that spa services and facilities will be unavailable from August 4 2025 until August 5 2025 (subject to change).

Does Hotel New Otani Tokyo Garden Tower have a casino on the premises?

No, Hotel New Otani Tokyo Garden Tower doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Tokyo Garden Tower?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from July 11 until September 07.

What amenities will couples enjoy at Hotel New Otani Tokyo Garden Tower?

There are plenty of amenities for couples at this hotel, including 4 bars, 20 restaurants, and a Japanese garden.

Are there hot tubs at Hotel New Otani Tokyo Garden Tower?

No, this hotel doesn't have a spa tub.

Does Hotel New Otani Tokyo Garden Tower have a restaurant with a breakfast menu?

Yes, Hotel New Otani Tokyo Garden Tower has 20 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel New Otani Tokyo Garden Tower allow pets to stay free of charge?

No, pets aren't allowed at Hotel New Otani Tokyo Garden Tower.

Are there connecting rooms at Hotel New Otani Tokyo Garden Tower?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel New Otani Tokyo Garden Tower?

The closest major airport to Hotel New Otani Tokyo Garden Tower is Haneda Airport (HND), which is 14 mi away (45 minutes by car).

Are there rooms with balconies that I can book at Hotel New Otani Tokyo Garden Tower?

No, there aren't any guestrooms with balconies at Hotel New Otani Tokyo Garden Tower.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1025 reviews
Rating 8 - Good. 187 out of 1025 reviews
Rating 6 - Okay. 48 out of 1025 reviews
Rating 4 - Poor. 17 out of 1025 reviews
Rating 2 - Terrible. 15 out of 1025 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property. Very convenient to transportation stops
Stayed 8 nights in Jun 2025

10/10 Excellent

Eva

Stayed 6 nights in Apr 2025

10/10 Excellent

jermaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely spectacular garden. Hotel room was clean, spacious for 3, and floor was quiet. Awesome cafe and walking to transit station.
Stayed 5 nights in Apr 2025

10/10 Excellent

Justin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person that welcomed us and was bringing us to the front desk was the best! I lost my phone and wallet in the shuttle from the airport and she as able to find the driver and brought my phone and wallet back to me. She is awesome!!! Would come back to this hotel because of her. Thank you!!! Thank you!!! Thank you!!!
Stayed 8 nights in Mar 2025

10/10 Excellent

Federico

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private garden is a jewel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lynne, Ivybridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast options, garden was beautiful, and staff was courteous and accommodating.
Stayed 1 night in Mar 2025

8/10 Good

Lijun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden is phenomenal
Stayed 3 nights in Mar 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at New Otani

Stayed here for the Tokyo series recently. Staff is very friendly, always feel safe and you're very close to the train. Amazing views all around and great choices for dining.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lucius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Subway next door. Taxi any time. Quality of this hotel is very high. Strong building, quiet, many fine dining options, quality shopping in hallways, beautiful gardens outside. It's bigger than you think!
Stayed 5 nights in Mar 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Fantastic location! Away from the hustle and bustle of Shibuya and Shinjuku, which we appreciated as it was a bit quieter. But still so close to everything with the train being just around the corner. Rooms were clean and were a good size. Hotel has many restaurants and shops. Staff were incredibly friendly. The only complaint I have is that the pillows and mattress were very firm. But overall it was a pleasant stay!
Stayed 4 nights in Mar 2025

8/10 Good

Karen

Traveled with family
Liked: Amenities
The rooms were spacious and clean. The amenities in the room included night ware, tea and coffee in the room. Very well maintained. We were in the garden tower which is older and I loved the retro decor. We would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hidehito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. It would be nice to have the lobby open earlier and later in the night at the Garden Tower.
Stayed 3 nights in Mar 2025

10/10 Excellent

Magdalena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful gardens for a peaceful stay

Place is clean and up to date. Plenty of restaurants and a beautiful garden.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gilles

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Penny-Lee

Traveled with partner
Liked: Amenities
Our room was spacious, and very clean. Check-in was easy, all the staff we were in contact with very friendly and extremely helpful. The train station is no more than an easy 5 minute walk, Japanese Garden is beautiful and a lovely walk.
Stayed 4 nights in Mar 2025

10/10 Excellent

Keiko

Stayed 1 night in Mar 2025

2/10 Terrible

john

Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time, staff was very helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Seijin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Keiko

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Lilit

Liked: Cleanliness, staff & service, property conditions & facilities
The deputy room Was amazing and big. Staff was very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay, and the
Stayed 5 nights in Mar 2025