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Comfort Inn Federal Way - Seattle

2.5 out of 5.0

Recent guest reviews

The room was spacious, the breakfasts were great, and the staff was friendly and helpful.

The reason I choose this hotel was for the pool and the breakfast.....unfortunately the pool was too crowded..15-21 people in the pool and then some more on the sides and in the hot tub... pool to small for that. Also the breakfast would've been good had they kept it up. Unfortunately,they didn't both days we were there. Breakfast is open 7-10am. We were there 830 on Saturday so not too late and not at 7. Don't think it was too much to ask to keep things stocked. The apple juice was out the eggs were out the all three fresh fruits were out. The milk bottle was broken. Hard boiled eggs & sausage were low (2 left of each). All of this is understandable if your working to correct. Some other family had told the lady and she said ok. Replaced the apple juice. That was it. The next morning was more of the same. The price of the hotel wasn't worth no breakfast.

Very nice and big room a little outdated but clean. Great breakfast.

This was a very nice hotel. The room was clean, the bed comfortable and the location was right next to shopping and restaurants.

I STAYED 3 DAYS FOR MY BUSINESS TRIP ROOM WAS CLEAN AND NICE STAFF AT FRONT DEST WAS FRENDLY

I loved this place. I was treated well, the room was clean upon check in and the amenities were just what I was looking for!

TV did not work, took 2 days to get it replaced, hotrel being upgraded, stay was good for the noghts

My last stay was ok (I've stayed here three times now) . Elevator broke down, you could go up, the fourth floor button was broken, so you had to take the stairs down. Breakfast is VERY light, some really unappetizing eggs (probably made from powder) and some sausage links. There are two waffle machines, unlimited juice and various breads and fruits. Also, after breakfast, all food must be brought from outside. They have microwaves and fridges in all rooms to help with that. Over all, the hotel staff is nice. I never have had anything stolen, never had a bad room. The staff was attentive and when asked for extra towels and such, they were given with ease. Location is also nice, its a quick walk (5-10 mins) to a two big buffets (chinese and american), a walmart, a movie theater, a mall. Seattle is maybe a 20 minute drive (without traffic), but i'd suggest the place if your event was nearby, as the area's highway systems are only set up for quick access to tacoma and seattle.

A very nice place for the money. Will stay there again.

Our experience at Federal Way's Comfort in didn't start out well. The room we were assigned was cleaned when we entered so they quickly put us in another room which was immaculate and compensated us with a free movie rental for our inconvenience. Our room was very quiet and the air conditioner worked well. As part of our stay we partook in the Comfort Inn's wonderful complimentary breakfast. Which included food choices for everyone. All in all we had a great stay!

very friendly, price is very affordable and would book the same hotel in the future.

The only complaint was the wifi,the third floor rooms barely have it. Otherwise it was a fabulous hotel!! And the price was very affordable, very friendly and helpful staff.

I have stayed at this particular Comfort Inn on three occations. I always look forward to a visit because I can always count on the attentive staff and the quality and condiction of the rooms. Great location; quiet and close to any need you have.

In the bathroom, it looked as if the wall and floor had not been cleaned. Something was on the was splattered, a little on the floor also.

The Comfort Inn Federal Way offered a good value with efficient service and a safe hotel property. Don't expect 5 star bedding, but all else was very satisfactory.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 2

Guest reviews for Comfort Inn Federal Way - Seattle

Everyone (2) Couples (2) Business (4) Family (6) Other (1)
4

comfortable hotel.

Everyone

The room was spacious, the breakfasts were great, and the staff was friendly and helpful.

By on Nov 29, 2016

Review comment responded on Dec 1, 2016

Dear Guest, Thank you for taking the time to give us feedback regarding your recent experience at our hotel. Were thrilled that you enjoyed our amenities and hotel! We look forward to seeing you again in the future!

4

well...

Everyone

The reason I choose this hotel was for the pool and the breakfast.....unfortunately the pool was too crowded..15-21 people in the pool and then some more on the sides and in the hot tub... pool to small for that. Also the breakfast would've been good had they kept it up. Unfortunately,they didn't both days we were there. Breakfast is open 7-10am. We were there 830 on Saturday so not too late and not at 7. Don't think it was too much to ask to keep things stocked. The apple juice was out the eggs were out the all three fresh fruits were out. The milk bottle was broken. Hard boiled eggs & sausage were low (2 left of each). All of this is understandable if your working to correct. Some other family had told the lady and she said ok. Replaced the apple juice. That was it. The next morning was more of the same. The price of the hotel wasn't worth no breakfast.

By on May 2, 2016

Review comment responded on May 25, 2016

Dear guest, Thank you for taking your time to tell us about your stay with us this month. On behalf of the entire staff I want to apologize for any inconveniences you encountered during your stay. Your feedback in regards to our breakfast has been noted and will be passed on to the appropriate person to ensure this doesn't happen again in the future. We hope that you will choose to try us again during your next stay into our area, and we can have another chance to exceed your expectations! Sincerely, Cassandra Ramirez. Sales Coordinator. Comfort Inn Federal Way. 253-529-0101

4

nice stay

Couples

Very nice and big room a little outdated but clean. Great breakfast.

By on Jul 21, 2015

4

recommend

Families

This was a very nice hotel. The room was clean, the bed comfortable and the location was right next to shopping and restaurants.

By on Jul 21, 2015

5

good for business trip

BusinessTravelers

I STAYED 3 DAYS FOR MY BUSINESS TRIP ROOM WAS CLEAN AND NICE STAFF AT FRONT DEST WAS FRENDLY

By on Jun 13, 2015

5

love it

Singles

I loved this place. I was treated well, the room was clean upon check in and the amenities were just what I was looking for!

By on Jun 8, 2015

3

ok

Families

TV did not work, took 2 days to get it replaced, hotrel being upgraded, stay was good for the noghts

By on Aug 10, 2014

4

nice little spot

Families

My last stay was ok (I've stayed here three times now) . Elevator broke down, you could go up, the fourth floor button was broken, so you had to take the stairs down. Breakfast is VERY light, some really unappetizing eggs (probably made from powder) and some sausage links. There are two waffle machines, unlimited juice and various breads and fruits. Also, after breakfast, all food must be brought from outside. They have microwaves and fridges in all rooms to help with that. Over all, the hotel staff is nice. I never have had anything stolen, never had a bad room. The staff was attentive and when asked for extra towels and such, they were given with ease. Location is also nice, its a quick walk (5-10 mins) to a two big buffets (chinese and american), a walmart, a movie theater, a mall. Seattle is maybe a 20 minute drive (without traffic), but i'd suggest the place if your event was nearby, as the area's highway systems are only set up for quick access to tacoma and seattle.

By on Jun 12, 2014

4

graet breakfast!

BusinessTravelers

A very nice place for the money. Will stay there again.

By on Jan 17, 2013

4

a good nights sleep

Families

Our experience at Federal Way's Comfort in didn't start out well. The room we were assigned was cleaned when we entered so they quickly put us in another room which was immaculate and compensated us with a free movie rental for our inconvenience. Our room was very quiet and the air conditioner worked well. As part of our stay we partook in the Comfort Inn's wonderful complimentary breakfast. Which included food choices for everyone. All in all we had a great stay!

By on Aug 30, 2011