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Quality Inn Westfield - Springfield

2.5 star property
Hotel in Westfield with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Business center
Pillowtop beds, in-room safe, desk, blackout drapes
Free daily buffet breakfast
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Parking included

Explore the area

View in a map
2 Southampton Rd, Westfield, MA, 01085
  • Place, General Wareham Park
    ‪18 min walk‬
  • Place, Gateway Entrance Park
    ‪19 min walk‬
  • Place, Women's Temperance Park
    ‪3 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(39 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Westfield

Quality Inn Westfield - Springfield is located within a mile (2 km) of Gateway Entrance Park and General Wareham Park. This 56-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • General Wareham Park - 18 min walk - 1.0 mile
  • Gateway Entrance Park - 19 min walk - 1.0 mile
  • Women's Temperance Park - 3 min drive - 1.1 miles
  • Westfield River - 3 min drive - 1.1 miles
  • Whitney Park - 4 min drive - 1.6 miles

Getting around

  • Springfield Union Station - 18 min drive
  • Bradley Intl. Airport (BDL) - 40 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬1 min walk

About this property

Quality Inn Westfield - Springfield

Hotel in Westfield with free breakfast and a 24-hour front desk
Quality Inn Westfield - Springfield features free WiFi in public areas, a business center, and a computer station. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect 32-inch TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Balconies, refrigerators, and microwaves are other standard amenities.

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Quality Inn West Springfield
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  • Pet friendly
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The price is $103
Nov 30 - Dec 1
Total with taxes and fees
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per stay
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0003663290.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Quality Inn Westfield - Springfield.
  • There are no elevators.

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Is a free cancellation option available at Quality Inn Westfield - Springfield?

Quality Inn Westfield - Springfield provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn Westfield - Springfield?

As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Westfield - Springfield on Nov 28, 2025 start from $116.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn Westfield - Springfield?

This hotel is located in Westfield, a short 19-minute walk from General Wareham Park and also 18 minutes on foot from Gateway Entrance Park. You'll also find Elm Street Plaza and Westfield Athenaeum within a short drive.

Is parking available on site at Quality Inn Westfield - Springfield?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn Westfield - Springfield have a casino on the premises?

No, Quality Inn Westfield - Springfield doesn't have a casino.

Is there an indoor pool at Quality Inn Westfield - Springfield?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Quality Inn Westfield - Springfield?

Amenities that appeal to couples at this hotel include a soaking tub, a pillowtop mattress, and free Internet access.

Are there hot tubs at Quality Inn Westfield - Springfield?

No, this hotel doesn't have a spa tub.

Does Quality Inn Westfield - Springfield have a restaurant that serves breakfast?

Quality Inn Westfield - Springfield offers free buffet breakfast each morning though there is no restaurant.

Does Quality Inn Westfield - Springfield allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn Westfield - Springfield for a fee of USD 25 per pet, per stay.

Does Quality Inn Westfield - Springfield have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Quality Inn Westfield - Springfield?

The closest major airport to Quality Inn Westfield - Springfield is Westfield, MA (BAF-Barnes Municipal), which is 2.5 mi away (6 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is around 14.8 mi away.

Are there rooms with balconies that I can book at Quality Inn Westfield - Springfield?

Yes, every guestroom at Quality Inn Westfield - Springfield comes with a balcony.

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 234 out of 896 reviews
Rating 8 - Good. 291 out of 896 reviews
Rating 6 - Okay. 200 out of 896 reviews
Rating 4 - Poor. 102 out of 896 reviews
Rating 2 - Terrible. 69 out of 896 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Stephanie

Traveled with family
Liked: Staff & service
I booked 4 rooms for a wedding, I called to cancel 1 room due to an illness. The property sent me a cancellation notice prior to the stay but will not refund the 1 room for one night even given the circumstances and even after emailing me the cancellation. The other 3 rooms were used.
Stayed 1 night in Sep 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and comfortable. What more do you want?
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

SHARON, Santee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Jing, Burlingame

Disliked: Cleanliness, property conditions & facilities
Towels are really worn. No elevator
Stayed 1 night in Aug 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well run facility in a great location. The room was very clean. The breakfast was great. And the staff was most helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

kaiwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable and comfortable stay. Very friendly staff as well.
Stayed 1 night in Aug 2025

4/10 Poor

Charles

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't change bed for the two weeks, only vaccumed the day before we left, TV went out several times, internet went out several times, only kept trash out and clean towels while we were there
Stayed 14 nights in Jul 2025

8/10 Good

Brandon

Traveled with family
Liked: Property conditions & facilities, room comfort

Quality stay

Nice hotel clean with great service. Breakfast was good and well maintained. Quality of coffee and juice was weak. WiFi was weak. Beds were comfy. Shower needs attention. Fixtures old and not working well. No conditioner in shower. Aside from that the housekeeping staff was attentive and provided good service. They stay met my expectations.
Stayed 2 nights in Aug 2025

4/10 Poor

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
Room itself was okay. Some of the other patrons were loud/intoxicated and fighting outside of the room. Not the best feeling for safety.
Stayed 1 night in Jul 2025

6/10 Okay

Calvin

Liked: Cleanliness
One of the staff members was disrespectful. When I complained about one of the vending machines not working, he asked if I was ready to leave the hotel. I thought that was out of line. I had already paid for room and arguing over a vending machine was not worth the trouble. Also , the internet service was not good.
Stayed 2 nights in Jul 2025

6/10 Okay

Kristie

Liked: Staff & service
Nice staff, pretty quiet. Not the cleanest room.
Stayed 2 nights in Jul 2025

4/10 Poor

Michelle

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room size and layout was good, and the beds were pretty comfortable. Unfortunately, the room smell was terrible and overwhelming; very likely caused by a dead animal in a wall or ceiling. Also the bathroom floor had hair on it and the bathroom door did not close at all, it does not fit in the door frame. The level of the room was very basic, which we were expecting (even though the price was very high, but that seems to be on par for the area this time of year). However the conditions were unsanitary and it's unconscionable to rent it in that condition.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Pay More for Better

Check in was simple and easy, front desk was nice and lobby was okay. The room smelled like cigarettes, sweat, and urine and it didn't help that the A/C had not been turned on prior to arrive and the room was very humid. The sheets and bedding were stained and overall the room felt unclean.
Stayed 1 night in Jul 2025

8/10 Good

Tim

Business traveler
Wendy's across the parking lot. I had supper and breakfast there. Hotel breakfast looked inedible
Stayed 1 night in Jul 2025

8/10 Good

pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

satisfactory for an overnight stay

perfect for a short one night stay. No healthclub or pool, but breakfast was decent and staff was very nice. Room was clean and bed fairly comfortable. Limited TV stations unless you subscribe to prime video or netflix
Stayed 1 night in Jul 2025

8/10 Good

Peter

Traveled with partner
Liked: Property conditions & facilities
Close to highest
Stayed 1 night in Jul 2025

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

jordan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Kinda high priced is only issue
Stayed 1 night in Jul 2025

8/10 Good

Lois

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe and convenient
Stayed 3 nights in Jul 2025

6/10 Okay

Jaily

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Lise

Stayed 1 night in Jul 2025

4/10 Poor

Marcia

Traveled with family
Disliked: Cleanliness
It was advertised as remodeled but our room was not. Parking was tight and it was hard to find.
Stayed 1 night in Jun 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
There was smell as soon as you entered to building. Almost like they needed a dehumidifier. Got to the room and put on the AC. Left and came back at 1am with it not cool. Everything was damp.
Stayed 1 night in Jun 2025

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