Caribbean Paradise Hotel & Spa - 5th Avenue

Art Deco Playa del Carmen hotel connected to a shopping center, steps from Quinta Avenida

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Where to?

Dates

July 2025

August 2025

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers

Junior Suite with Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk
Parking available
Room service
Housekeeping
Pool

Explore the area

5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710

Quinta Avenida
‪2 min walk‬
Playa del Carmen Main Beach
‪5 min walk‬
Mamitas Beach
‪6 min walk‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪60 min drive‬

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Room options

Junior Suite with Balcony

Good

269 sq ft
City view
Sleeps 2
1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Master Suite with Jacuzzi, Balcony and City Views

377 sq ft
City view
Sleeps 2
1 King Bed

Deluxe Queen Room with Balcony

Wonderful

215 sq ft
Sleeps 2
1 Queen Bed

Deluxe Double Room with Balcony

215 sq ft
Sleeps 4
2 Double Beds

Master Double Suite with Jacuzzi Balcony and City Views

377 sq ft
City view
Sleeps 4
1 King Bed and 1 Double Bed

Superior Poolside Double Room

Very good

269 sq ft
Sleeps 4
2 Queen Beds

Room Standard

Sleeps 4
2 Full Bed(s)

Suite Master

Sleeps 2
1 King Bed(s)

Room Standard

Sleeps 2
1 Full Bed(s)

Suite Junior

Sleeps 2
1 King Bed(s)

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Caribbean Paradise Hotel & Spa - 5th Avenue is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Mamitas Beach. This 37-room, 3.5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Playa del Carmen and also close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal.

What's nearby

Quinta Avenida - 2 min walk - 0.1 miles
Playa del Carmen Main Beach - 5 min walk - 0.3 miles
Mamitas Beach - 6 min walk - 0.4 miles
Playa del Carmen Maritime Terminal - 18 min walk - 1.0 mile
Xcaret Eco Theme Park - 12 min drive - 5.9 miles

Getting around

Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

‪Starbucks - ‬1 min walk
‪Bloody Mary Food Drinks & Rock - ‬2 min walk
‪Ah Cacao Chocolate Café - ‬1 min walk
‪Bar Loco Playa del Carmen - ‬1 min walk
‪La Parrilla Playa - ‬2 min walk

About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

Art Deco Playa del Carmen hotel connected to a shopping center, steps from Quinta Avenida

Renovated in 2019, Caribbean Paradise Hotel & Spa - 5th Avenue offers a full-service spa, an outdoor pool, and free WiFi in public areas. If you drive, self parking is USD 14 per day, and there's also an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables and tours/tickets.

Guests can expect free WiFi and 32-inch plasma TVs with digital channels. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include laptop-compatible safes and wardrobes or closets.

Recreational amenities at the hotel include an outdoor pool.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Pool
Spa
Free WiFi
Air conditioning

$31 nightly

Jul 2 - Jul 3

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Airport shuttle available
Secured, covered self parking on site (USD 14 per day)

Things to do

Full-service spa
Outdoor pool

Family friendly

Outdoor pool
Pool gate

Conveniences

24-hour front desk
Safe at front desk

Guest services

Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Beach cabanas (surcharge)
Beach loungers
Pool loungers
Pool umbrellas

Full-service spa

3 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Prenatal massages
Reflexology
Spa open daily
Sports massages
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance

1 building
3 floors
Art Deco architecture
Built in 2000
Designated smoking areas
Mosquito nets
Renovated entire property - February 2019

Room amenities

Bedroom

Egyptian cotton sheets

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

32-inch plasma TV with digital channels

Food and drink

Free bottled water
Limited room service

Air conditioning
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Children 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Cleaning fee: USD 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Covered self parking fee: USD 14 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 18 years old.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a security system and a first aid kit.

Additional information about polices, regulations, and more:

Pool access available from 10:00 AM to 10:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Caribbean Paradise Playa del Carmen

Hotel Caribbean Paradise

Koox Caribbean Paradise

Dolce Vita Caribe Beach B&B Playa del Carmen

Koox Caribbean Paradise Hotel Playa del Carmen

Koox Caribbean Paradise Playa del Carmen

Caribbean Paradise Hotel Playa Del Carmen

Caribbean Paradise Resort And Spa

Dolce Vita Caribe Beach Playa del Carmen

Dolce Vita Caribe Beach

Dolce Vita Caribe l Carmen

Frequently asked questions

Is a free cancellation option available at Caribbean Paradise Hotel & Spa - 5th Avenue?

Caribbean Paradise Hotel & Spa - 5th Avenue offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What can I see near Caribbean Paradise Hotel & Spa - 5th Avenue?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.

Is there parking available at Caribbean Paradise Hotel & Spa - 5th Avenue?

Yes, secured parking is offered for USD 14 per day.

Is a spa located at Caribbean Paradise Hotel & Spa - 5th Avenue?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, aromatherapy, and Ayurvedic treatments.

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a casino on the premises?

No, Caribbean Paradise Hotel & Spa - 5th Avenue doesn't have a casino.

Will I find an indoor pool at Caribbean Paradise Hotel & Spa - 5th Avenue?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Caribbean Paradise Hotel & Spa - 5th Avenue a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets and a rainfall showerhead as well as an outdoor pool.

Are there hot tubs at Caribbean Paradise Hotel & Spa - 5th Avenue?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a restaurant that serves breakfast?

No, Caribbean Paradise Hotel & Spa - 5th Avenue doesn't have a restaurant that serves breakfast.

Will Caribbean Paradise Hotel & Spa - 5th Avenue allow pets to stay for free?

No, pets aren't allowed at Caribbean Paradise Hotel & Spa - 5th Avenue though service animals are welcome.

Are there connecting rooms at Caribbean Paradise Hotel & Spa - 5th Avenue?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Caribbean Paradise Hotel & Spa - 5th Avenue?

The closest major airport to Caribbean Paradise Hotel & Spa - 5th Avenue is Cozumel Intl. Airport (CZM), which is 22.2 mi away (256 minutes by car).

Can I book a room with a balcony at Caribbean Paradise Hotel & Spa - 5th Avenue?

No, there aren't any guestrooms with balconies at Caribbean Paradise Hotel & Spa - 5th Avenue.

Caribbean Paradise Hotel & Spa - 5th Avenue Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Damaris

Traveled with family and small children

Mar 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property has a wonderful location, right on the corner of 5th Avenue and walkable to the beach and a variety of restaurants. In turn, it can be a little noisy at the night but it didn’t really bother us. The hotel is kept very clean and the decor is charming. We had a wonderful massage at the Spa. Karen at the front desk was very nice, she helped us book our massage and taxis, she gave us information and offered us discounted buffet and beach club. We did try the buffet and it was pretty good. Overall, I would return to this location.

Stayed 3 nights in Mar 2025

2/10 Terrible

mr

Mar 20, 2025

Stayed 1 night in Mar 2025

8/10 Good

Robert Marc

Traveled with partner

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stay was nice, wish the AC could stay on so we didn’t come back to a hot room each time. Staff were great, especially Jessica as she was so helpful with any questions

Stayed 5 nights in Mar 2025

8/10 Good

Dawn

Mar 12, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 7 nights in Mar 2025

2/10 Terrible

Fred

Traveled with group, Traveled with family

Feb 19, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The night club downstairs was blasting music till 3am. It was so loud, it seemed like the speakers were IN the room. My wife woke up freezing because the bed had no blankets. Only a single sheet. She had to wrap herself in sweaters.

Stayed 1 night in Feb 2025

6/10 Okay

Yvonne

Feb 18, 2025

Liked: Cleanliness, staff & service

Convenient location but because of this it is noisy with loud music from surrounding bars until late. Keep in mind there is no lift!!! The spa located on the premises was very good.

Stayed 3 nights in Feb 2025

10/10 Excellent

Lee

Feb 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Super cute spot in the perfect location.

Stayed 2 nights in Feb 2025

10/10 Excellent

Loriel

Feb 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everythong was noce. well thank you

Stayed 1 night in Jan 2025

6/10 Okay

Christine Jane

Jan 30, 2025

Staff very friendly and helpful . Room was kept very clean . Bed very comfortable , linen kept clean and in good condition. Without an elevator the stairwell is challenging because there is no handrail and quite dark . Other than that I would stay there again as the location is great for getting around town .

Stayed 21 nights in Jan 2025

10/10 Excellent

EDGAR, LITTLEROCK

Jan 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good place to eat good and have fun and party!!

Stayed 5 nights in Jan 2025

8/10 Good

Abbas

Jan 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel has stopped using elevator and guests need to climb up to the rooms. Loud due to adjacent bar until 3 AM Stairs have no hand rails for safety. Parking garage is extremely small. If you use it ask for help. Location is excellent. Quality of food below average is the fife different restaurants we went. Playa Del Mar is nice but prices are way too higher than California

Stayed 3 nights in Jan 2025

2/10 Terrible

LUIS

Dec 31, 2024

Disliked: Cleanliness, property conditions & facilities

We were there for 2 nights and we are very thankful with the staff that helped us change rooms on our second night. On our first night they gave us room 101 and it was just terrible, this room is not fit to be rented and should just be torn down, we could hear hard sounds of water coming down the pipes all night and it was impossible to sleep, this combined with all the noise and music coming in from the outside it was just awful, we did not sleep the first night, it was just impossible. Thank God that on our second night we were given different rooms and they were better and we are very thankful with the staff for this assistance.

Stayed 2 nights in Dec 2024

6/10 Okay

hongoro

Traveled with family and small children

Dec 29, 2024

Disliked: Amenities

This property has such a cute design but everything needs to be updated.

Stayed 2 nights in Dec 2024

2/10 Terrible

Ratnesh

Dec 29, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

vbnm

Stayed 4 nights in Dec 2024

10/10 Excellent

Max

Dec 23, 2024

Liked: Cleanliness, staff & service

Stayed 3 nights in Dec 2024

10/10 Excellent

Rosa, Rockville

Traveled with group

Dec 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Front desk were really nice, great location and price. The only thing was the pool. Water even look green

Stayed 5 nights in Dec 2024

8/10 Good

James

Dec 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

gaby

Traveled with partner, Traveled with family

Nov 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Would stay here again, loved the atmosphere more for a young crowd ! but definitely a good time

Stayed 6 nights in Nov 2024

8/10 Good

Patricia

Traveled with group, Traveled with family

Nov 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall we had a good stay. Good location, clean, nice staff. The parking is underground and difficult/tide to access it. But safe to keep your car. The bathroom plumbing makes noises every time some else in other rooms uses it. The bathroom door made a loud noise every time you close it. Due to the proximity to the 5 Avenue you can hear the loud music. But the business starts to close after 12pm some days and others are opened after midnight. If you are a light sleeper the location is not good. For us was nice to be able to walk to the beach, restart, etc.

Stayed 3 nights in Nov 2024

2/10 Terrible

Suman

Traveled with partner, Traveled with family

Nov 28, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Not Good, not recommending to anyone else

Stayed 3 nights in Nov 2024

2/10 Terrible

Lizeth

Traveled with family

Aug 27, 2024

Disliked: Amenities, property conditions & facilities

I was so unsatisfied and upset with this hotel that out of my 5 night stay I ended up staying 1 night and asked for a refund for the other 4! (I had to book a last min hotel nearby) So I didn't get the room I booked through Expedia, they gave me a 1 bed when I had booked a 2 double bed, we were a family of 4. As soon as you walk in the room it's HOT inside - they don't turn the AC on for you prior to your arrival, and please keep in mind it's Playa del Carmen= heat & Humidity at high levels!! They only provide ONE roll of toilet paper so if you run out you have to wait until they clean your room or you can ask the front desk. Not enough towels!!! And the showers are built a little weird that water comes out and wets the floor. Also the sink is built weird so expect water to drip out from the bottom. The rooms are smaller than what is show in the pic, and the lighting is veryyyy dim in the rooms! Just be careful when booking this property, if you're looking for a couple honeymoon thing I guess it could work? But if it were me there are nicer hotels at roughly the same price. Definitely not family friendly, and last but not least THERE IS NO ELEVATOR. We got a room on the 3rd floor and we had quite a few luggage, so it was a pain...I wish I would have read the reviews. I'm so not a negative person, but this time I truly had to write this review because it was just too much. Hope my review helps.

Stayed 5 nights in Aug 2024

6/10 Okay

Oscar

Traveled with family

Aug 19, 2024

Disliked: Property conditions & facilities, room comfort

Could be better

The location is convenient. The service has room for improvement. There is no elevator. The building needs maintenance.

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family

Aug 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, well located. The only problem was the pool that wasn’t well maintained

Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Aug 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It’s in a good spot everything it’s close to Quinta Avenida

Stayed 3 nights in Aug 2024

4/10 Poor

Jorge

Jul 29, 2024

Disliked: Staff & service, property conditions & facilities

Hotel esta en una buena ubicacion. Hubieron algunas fallas por ejemplo desde el primer dia preguntamos por el servicio de internet nos dieron la clave pero las 6 noches que estuvimos nunca funciono dia tras dia preguntabamos y nos daban la misma repuesta que venia a reparar cuando ellos si tenian servicio en recepcion.Incluso le pregunte a otros huespedes que llevaban mas tiempo hospedandose y la respuesta fue la misma para ellos. Deberian ser mas sinceros por que personas viajamos y trabajamos remotamente y necesitamos de una buena red wifi.tuve que salir a buscar internet en otras localidades!Aparte esto el servicio al cuarto no fue el mejor las toallas eran cambiadas cada 3 dias si no las pedias.Espero puedan mejorar por que el hotel queda en una buena area segura.

Stayed 7 nights in Jun 2024