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Caribbean Paradise Hotel & Spa - 5th Avenue

3.5 star property
Art Deco Playa del Carmen hotel connected to a shopping center, steps from Quinta Avenida

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Photo gallery for Caribbean Paradise Hotel & Spa - 5th Avenue

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
City view from property
Terrace/patio
Junior Suite with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Room service
  • Housekeeping
  • Pool

Explore the area

View in a map
5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪97 min drive‬

Room options

View all photos for Deluxe Queen Room with Balcony

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Queen Room with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room with Balcony

Deluxe Double Room with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Double Room with Balcony

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Poolside Double Room

Superior Poolside Double Room | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Superior Poolside Double Room

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite with Balcony

Junior Suite with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Junior Suite with Balcony

7.6 out of 10
Good
(8 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite with Jacuzzi, Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Suite with Jacuzzi, Balcony and City Views

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Double Suite with Jacuzzi Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Double Suite with Jacuzzi Balcony and City Views

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room Standard

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Room Standard

  • 269 sq ft
  • Sleeps 4

View all photos for Room Standard

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Suite Junior

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Suite Junior

  • 430 sq ft
  • Sleeps 2

View all photos for Suite Master

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Suite Master

  • 484 sq ft
  • Sleeps 2

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Caribbean Paradise Hotel & Spa - 5th Avenue is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Mamitas Beach. This 37-room, 3.5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Playa del Carmen and also close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Alegría Shopping Mall - 1 min walk - 0.1 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk
  • ‪Aldo's - ‬2 min walk

About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

Art Deco Playa del Carmen hotel connected to a shopping center, steps from Quinta Avenida
Renovated in 2019, Caribbean Paradise Hotel & Spa - 5th Avenue offers a full-service spa, an outdoor pool, and free WiFi in public areas. If you drive, self parking is USD 14 per day, and there's also an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and securing valuables.
Guests can expect free WiFi and 32-inch plasma TVs with digital channels. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include laptop-compatible safes and wardrobes or closets.
Recreational amenities at the hotel include an outdoor pool.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Secured, covered self parking on site (USD 14 per day)

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - February 2019

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: USD 2.5 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 14 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a security system and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Caribbean Paradise Playa del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise
Dolce Vita Caribe Beach B&B Playa del Carmen
Koox Caribbean Paradise Hotel Playa del Carmen
Koox Caribbean Paradise Playa del Carmen
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Dolce Vita Caribe Beach Playa del Carmen
Dolce Vita Caribe Beach
Dolce Vita Caribe l Carmen

Frequently asked questions

Is a free cancellation option available at Caribbean Paradise Hotel & Spa - 5th Avenue?

Caribbean Paradise Hotel & Spa - 5th Avenue offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What can I see near Caribbean Paradise Hotel & Spa - 5th Avenue?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Central Square less than a mile away.

Is there parking available at Caribbean Paradise Hotel & Spa - 5th Avenue?

Yes, secured parking is offered for USD 14 per day.

Is a spa located at Caribbean Paradise Hotel & Spa - 5th Avenue?

There is a full-service spa available for guests to enjoy and services include sports massages, Thai massages, Ayurvedic treatments, and aromatherapy.

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a casino on the premises?

No, Caribbean Paradise Hotel & Spa - 5th Avenue doesn't have a casino.

Will I find an indoor pool at Caribbean Paradise Hotel & Spa - 5th Avenue?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at Caribbean Paradise Hotel & Spa - 5th Avenue?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets and a rainfall showerhead as well as an outdoor pool.

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a restaurant that serves breakfast?

No, Caribbean Paradise Hotel & Spa - 5th Avenue doesn't have a restaurant that serves breakfast.

Will Caribbean Paradise Hotel & Spa - 5th Avenue allow pets to stay for free?

No, pets aren't allowed at Caribbean Paradise Hotel & Spa - 5th Avenue though service animals are welcome.

Does Caribbean Paradise Hotel & Spa - 5th Avenue have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Caribbean Paradise Hotel & Spa - 5th Avenue?

The closest major airport to Caribbean Paradise Hotel & Spa - 5th Avenue is Cozumel Intl. Airport (CZM), which is 22.2 mi away (256 minutes by car).

Are there rooms with balconies that I can book at Caribbean Paradise Hotel & Spa - 5th Avenue?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Reviews

Caribbean Paradise Hotel & Spa - 5th Avenue Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 233 out of 783 reviews
Rating 8 - Good. 254 out of 783 reviews
Rating 6 - Okay. 161 out of 783 reviews
Rating 4 - Poor. 71 out of 783 reviews
Rating 2 - Terrible. 64 out of 783 reviews

Reviews

10/10 Excellent

Maximiano Villarreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying at this property. It’s a wonderful property & we will continue to book this property for the next times we visit Playa Del Carmen. It does sit on top of a nightclub so it can be loud, the wifi can be unstable, & there is no elevator but for the rooms, location, & price it’s definitely worth it.
Stayed 4 nights in May 2025

10/10 Excellent

Jose, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Aug 2025

10/10 Excellent

peyton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my girlfriend stayed here for her birthday, It was a great place right on the strip next too all the fun restaurants and shops . We will definitely be back soon . Some reviews say this place isn’t the best but we didn’t mind the noise at night and the room was super cute and clean .
Stayed 2 nights in Aug 2025

10/10 Excellent

Regina Abigail

Liked: Cleanliness, amenities
Stayed 3 nights in Jul 2025

2/10 Terrible

Jose

Stayed 1 night in Jul 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and economy

Very well located, right next to the mall that runs through downtiwn Playa del Carmen. Also, very economical for the location and quality of the property. Decorated in an industrial style, was a safe, quiet place to return to at the end of a hectic day
Stayed 7 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

The hotel is pleasant, and humble, spacious & affordable with all the amenities. The pool was the highlight of our trip and of course the AC. It’s centrally located on 5th avenue with a variety of clubs in every corner. There is a club connected to the hotel so if you’re not here to party I suggest you stay somewhere else noise comes from all angles. Theres a club across the street as well. I can say we had an incredible stay the hotel is clean, communication is clear the workers are the sweetest and do everything to make you feel welcome. Definitely a must stay if you come to playa. So many delicious restaurants around and so close to the beach. 10 out of 10
Stayed 7 nights in Jun 2025

2/10 Terrible

salvador

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
- no elevator. On 4th flr w/luggage - dark and spoky 2nd flr w/ construction - key did not open the door, maid told us to remove the pad batteries and reinstall to reset it.That's when we noticed that they had removed the pad cover to expose the batteries for this purpose -Inside the room the sliding door did not lock -Shower head was broken so the water shot out in a gash like a water fall and trickled at the center. -Water pooled on the side so you would have to walk through the dirty water once you were done showering -Their body wash made the bathroom smell like sewer (we used our own but the smell filled the room with the horrible odor) -no blow dryer -the bed was on a platform which drooped on one side, my wife had to sleep more towards the center forcing me to the other edge -Bed had no cover, no blanket, just 1 sheet - AC was inadequate, and circulation was bad - room was dirty with crums of food - The first night we were so exhausted from the day's activities that we fell asleep, even with the music outside, but the second night which was a Friday the music was turned up to a whole new level.Club was directly under our room and literally did not stop until 3:30am...then all of the people yelling, cleaning glass bottles crashing, and aluminum cans being crushed until 4am.We had to leave. We were told we'd get a credit for the nights we didn't stay along with the parking fee.Then they declined once we were back home. No rest at all. Do not recommend.
Stayed 5 nights in Jun 2025

2/10 Terrible

Rigoberto

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The most terrible hotel I have ever been. Dirty, ugly and disgusting. Contractors working all over with tools and construction materials. Room with concrete beds, dirty bedding, walls, bathroom. Indescribable realty. As soon as I get to the room I rented in another place. No elevator. Not recommended to any human being.
Stayed 6 nights in Jun 2025

2/10 Terrible

Damon

Traveled with family and small children
Property is under construction and the rooms are small and you can hear other people.. it’s right next to the loudest bar on 5th.. they were drilling at 10-11pm at night and woke up my sons.. they charge 250 pesos to park your car overnight… roof is super low on the second floor also and caused me to hit my head really hard.. TV’s audio was so bad we couldn’t even hear the show.. awful
Stayed 3 nights in Jun 2025

4/10 Poor

Claudia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No me gusto el olor
Stayed 6 nights in May 2025

2/10 Terrible

Sintaiyao

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was horrible, you don’t get any service, no elevator, The pictures do not reflect reality.
Stayed 4 nights in May 2025

8/10 Good

DeAnna

Traveled with family
Liked: Property conditions & facilities
what i thought was very unique about this property was they had various teas downstairs that were very good then when they would bring new towels they would be animals ! i also thought it was so cool that they had hammocks and chair swings part of some rooms. what i didnt enjoy very much was the bathrooms were not as clean as i wouldve felt comfortable in and sometimes i would find a few bugs but it is mexico. Definitely worth it for your money! i would not suggest a room by the pool because it is open to all the hotel so you may wake up with people swimming outside your window!!
Stayed 3 nights in May 2025

10/10 Excellent

Hugo A

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable.
Stayed 1 night in May 2025

2/10 Terrible

Delia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in central location but hotel staff rude the hotel pool is dirty they dont clean it. Hotel in bad shape not good maintenance. When you check out they go check the room to make sure you didnt take anything. If your american the parking price is diffrent than being mexican. they charge you more overall i wont stay here again
Stayed 3 nights in Mar 2025

10/10 Excellent

sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located it had a spa , cafe , restaurants all around. Across the street was a shopping mall, at night the area was filled with people having dinner at restaurants and bars with live music. The best part was the friendly staff, Sofia and Alan were absolutely amazing !! Sofia and Alan warmed our hearts and made our stay at the hotel very memorable!!!
Stayed 1 night in May 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities

Great bargain.

The hotel is in a great location with plenty of options either on premises or in proximity. Our only complaint was how how the hotel room was when arriving due to the old building structure and not running the AC module. The staff was very friendly with the pool being nice and clean.
Stayed 4 nights in Mar 2025

4/10 Poor

kerry

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool and pool area was really gross. I didn’t see anyone clean it once. There is no bar in the pool area either. The room was nice and the property is clean, but the pool area was terrible. We ended up getting day passes at other hotels. It’s also diagonal from a second floor open air club so it’s pounding music so loud it felt like it was right outside our door. It’s open every night until 3. We actually ended up just staying at another hotel we got a day pass at the last night because we needed a better sleep.
Stayed 5 nights in Mar 2025

8/10 Good

Damaris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a wonderful location, right on the corner of 5th Avenue and walkable to the beach and a variety of restaurants. In turn, it can be a little noisy at the night but it didn’t really bother us. The hotel is kept very clean and the decor is charming. We had a wonderful massage at the Spa. Karen at the front desk was very nice, she helped us book our massage and taxis, she gave us information and offered us discounted buffet and beach club. We did try the buffet and it was pretty good. Overall, I would return to this location.
Stayed 3 nights in Mar 2025

2/10 Terrible

mr

Stayed 1 night in Mar 2025

8/10 Good

Robert Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice, wish the AC could stay on so we didn’t come back to a hot room each time. Staff were great, especially Jessica as she was so helpful with any questions
Stayed 5 nights in Mar 2025

8/10 Good

Dawn

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2025

2/10 Terrible

Fred

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The night club downstairs was blasting music till 3am. It was so loud, it seemed like the speakers were IN the room. My wife woke up freezing because the bed had no blankets. Only a single sheet. She had to wrap herself in sweaters.
Stayed 1 night in Feb 2025

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service
Convenient location but because of this it is noisy with loud music from surrounding bars until late. Keep in mind there is no lift!!! The spa located on the premises was very good.
Stayed 3 nights in Feb 2025

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