Jay was absolutely a master of hospitality. Expert on local suggestions and a manager that should be on staff forever.
They helped us with the parking spots and great advises of what to do in SF.
This property is clean and friendly, their was a bit of city construction when I was there. Rooms are great only down side is that hotel does not offer parking.
Use of space in the room. I would have liked to be able to get fresh air in the room.
Great hotel although our shower did not drain, and our room was right off Lombard and was very noisy. I’d stay here again but would ask for a room off the main road. Otherwise, very clean hotel. Staff was ok, could have been a bit more friendly.
Located in Marina District within a short walk of Palace of Fine Arts, Infinity Hotel SF, Ascend Hotel Collection is within a mile (2 km) of other popular sights such as Van Ness Avenue. This 61-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.
Infinity Hotel SF, Ascend Hotel Collection's 61 rooms provide microwaves, refrigerators, and coffee makers. Guests can enjoy free WiFi and flat-screen TVs. Free long-distance calls, free local calls, and free bottled water are other standard amenities.
Guests of Infinity Hotel SF, Ascend Hotel Collection enjoy access to free WiFi in public areas, a business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This smoke-free hotel also has a convenience store.
Jay was absolutely a master of hospitality. Expert on local suggestions and a manager that should be on staff forever.
They helped us with the parking spots and great advises of what to do in SF.
This property is clean and friendly, their was a bit of city construction when I was there. Rooms are great only down side is that hotel does not offer parking.
Use of space in the room. I would have liked to be able to get fresh air in the room.
Great hotel although our shower did not drain, and our room was right off Lombard and was very noisy. I’d stay here again but would ask for a room off the main road. Otherwise, very clean hotel. Staff was ok, could have been a bit more friendly.
Thank you for taking the time to review our property. Sadly, without knowing what the particular concerns were during your stay or having any of your reservation details, I am unable to fully address your review. Please know that the Hotel has drastically improved since the beginning of the month and will continue to do so. We hope you will give us another chance - or just stop in to see the changes we have made first hand. Best wishes
Thank you for staying with us. We will always do our best to meet your expectation. We can't wait to see you again