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SureStay by Best Western San Francisco Marina District

2.5 star property
Hotel with free breakfast, near Fort Mason

Choose dates to view prices

Photo gallery for SureStay by Best Western San Francisco Marina District

In-room safe, desk, laptop workspace, iron/ironing board
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Free daily continental breakfast
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
1940 Lombard St, San Francisco, CA, 94123
  • Place, Chestnut Street
    ‪3 min walk‬
  • Place, Fort Mason
    ‪10 min walk‬
  • Place, Lombard Street
    ‪16 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Fireplace, Microwave and Refrigerator, Walk in Shower

  • Sleeps 4

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking, Microwave and Refrigerator

  • Sleeps 4

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About the neighborhood

San Francisco

Located in Marina District within a short walk of Fort Mason, SureStay by Best Western San Francisco Marina District is within a mile (2 km) of other popular sights such as Ghirardelli Square. The 37 rooms at this hotel include microwaves and coffee makers and guests can enjoy free breakfast.

What's nearby

  • Chestnut Street - 3 min walk - 0.2 miles
  • Fort Mason - 10 min walk - 0.6 miles
  • Presidio of San Francisco - 16 min walk - 0.9 miles
  • Lombard Street - 16 min walk - 0.9 miles
  • Palace of Fine Arts - 2 min drive - 0.9 miles

Getting around

  • San Francisco Station - 7 min drive
  • Hyde St & Lombard St Stop - 15 min walk
  • San Francisco Intl. Airport (SFO) - 38 min drive

Restaurants

  • ‪Komeya No Bento - ‬3 min walk
  • ‪Westwood - ‬2 min walk
  • ‪Silver Cloud Restaurant & Karaoke Bar - ‬1 min walk
  • ‪Ly's Vietnamese Cuisine - ‬3 min walk
  • ‪Jaxson - ‬4 min walk

About this property

SureStay by Best Western San Francisco Marina District

Hotel with free breakfast, near Fort Mason
Renovated in 2024, SureStay by Best Western San Francisco Marina District offers free WiFi in public areas, microwave in a common area, and express check-out. You'll find limited parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a water dispenser, an ATM, and a vending machine.
Guests can expect to find free WiFi and 43-inch TVs with satellite channels and Netflix. Other amenities include microwaves, coffee makers, and free local calls.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1960
  • Eco-friendly cleaning products used
  • Renovated entire property - January 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Howard Johnson Hotel San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson by Wyndham San Francisco Marina District
SureStay by Best Western San Francisco Marina District Hotel
Hotel Howard Johnson by Wyndham San Francisco Marina District
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham

Frequently asked questions

What's there to do near SureStay by Best Western San Francisco Marina District?

This hotel is situated in Marina District within a short 17-minute walk of Presidio of San Francisco and also 17 minutes on foot from Lombard Street. You'll also find Pier 39 and Golden Gate Bridge within a short drive.

Is there parking available at SureStay by Best Western San Francisco Marina District?

Yes, there is accessible parking available.

Does SureStay by Best Western San Francisco Marina District have a casino?

No, SureStay by Best Western San Francisco Marina District doesn't have a casino.

Will I find an indoor pool at SureStay by Best Western San Francisco Marina District?

No, there is no indoor pool at this hotel.

Is SureStay by Best Western San Francisco Marina District a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Netflix as well as free breakfast and concierge services.

Does SureStay by Best Western San Francisco Marina District have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay by Best Western San Francisco Marina District feature a restaurant that includes a breakfast menu?

SureStay by Best Western San Francisco Marina District offers free continental breakfast each morning though there is no restaurant.

Will SureStay by Best Western San Francisco Marina District allow pets to stay free of charge?

No, pets aren't allowed at SureStay by Best Western San Francisco Marina District.

Does SureStay by Best Western San Francisco Marina District have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay by Best Western San Francisco Marina District?

The closest major airport to SureStay by Best Western San Francisco Marina District is San Francisco Intl. Airport (SFO), which is 16.2 mi away (38 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 21.4 mi away (50-minute drive).

Are there rooms with balconies at SureStay by Best Western San Francisco Marina District?

No, there aren't any guestrooms with balconies at SureStay by Best Western San Francisco Marina District.

SureStay by Best Western San Francisco Marina District Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 196 out of 536 reviews
Rating 8 - Good. 164 out of 536 reviews
Rating 6 - Okay. 94 out of 536 reviews
Rating 4 - Poor. 56 out of 536 reviews
Rating 2 - Terrible. 26 out of 536 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
The location is great, but parking is very limited.
Stayed 4 nights in Oct 2025

6/10 Okay

Tori

Disliked: Cleanliness, amenities, property conditions & facilities
Extremely loud and noisy, can hear people walking around, watching tv, talking. No elevators and have to walk up multiple flights of stairs. Sheets were clean but room as a whole was poorly maintained and the tub is very dirty.
Stayed 1 night in Oct 2025

8/10 Good

Winnie

Stayed 1 night in Oct 2025

4/10 Poor

Geir

Disliked: Property conditions & facilities
So so
Stayed 1 night in Oct 2025

10/10 Excellent

Ruth

Stayed 1 night in Oct 2025

2/10 Terrible

Sara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Stayed 1 night in Sep 2025

8/10 Good

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recall the only issue for me was I was on 3rd floor and well stairs… otherwise perfectly fine place.
Stayed 1 night in Aug 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Merla

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The sheets are clean and crisp. The bathroom and sink needs updating...no cover. Otherwise, this is an ok place to stay. I was surprise they have parking available. I recommend.
Stayed 1 night in Sep 2025

6/10 Okay

IULIIA

Stayed 3 nights in Sep 2025

6/10 Okay

Crystal

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
Rooms were updated. Bathroom door barely closed and the tv picture didn’t work.
Stayed 3 nights in Sep 2025

6/10 Okay

Maricela

Traveled with group
Disliked: Property conditions & facilities, room comfort
I was disappointed with my stay at this hotel. The room was much smaller than expected, and the bed was uncomfortable. The bathroom had visible mold stains, which was very concerning, and the door wouldn’t close properly unless it was slammed. I ended up staying only one night and had to cancel the rest of my reservation to book another hotel. Overall, it did not meet my expectations.
Stayed 2 nights in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

michelle

Liked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Corinne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Would not recommend this hotel

The good… Location Free parking. And it’s covered! The staff, both at the front desk and the cleaning crew. The room was updated. The bad… NO ELEVATOR!!! MUST WALK UP STAIRS even to the 1st floor! The person at the front desk did offer to help though. Parking is very limited. We did get a spot and didn’t move the car much, and walked mostly. The building is old. The breakfast area is very small and not a lot of selection. Compared to other hotels, it’s not very good. Rooms are in an open courtyard and you hear everything. Outside the rooms is concrete not carpet so you hear the cleaning carts, people talking and rolling their luggage by, etc. Can also hear the road noise and we were located 1/2 way down the courtyard. Our first night, people were talking loudly for over 30 minutes at 2 am. We called the front desk and they did respond. Took another 15 minutes to resolve. Darth Refrigerator was a frequent visitor in our room. It constantly made a weird noise. You can’t unplug it either. It’s relentless. Cell phone service 1 bar (not the hotel’s fault) and WIFI was extrememly slow. Wad of long black hair in shower drain. Yuck! Hair dryer in our room didn’t work (of course found this out after showering) asked front desk for one and they said it’s locked up in house cleaning closet. Had to wait 1 hour for one. Toilet wasn’t bolted down and slid to side 1/2 in. The safe was a good size, but was not bolted down to anything! You can easily walk off with it. We would not recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jillian

Stayed 3 nights in Sep 2025

8/10 Good

Kody

Liked: Cleanliness, staff & service, property conditions & facilities
This was a fine hotel to stay at. They have a decent breakfast, limited selection but the choices they had were good. Room was a basic room and that’s all we need so it was good for us. Has a corner store close and lots of food options as well. Staff is friendly.
Stayed 3 nights in Sep 2025

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jayesh

Stayed 1 night in Aug 2025

4/10 Poor

Fadya

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Muhammad Akmal Bin Mohd, Wichita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Emma

Liked: Property conditions & facilities, room comfort
It is a great place clean and safe
Stayed 1 night in Sep 2025

10/10 Excellent

Gina, San Jose

Stayed 1 night in Sep 2025

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