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Civic Center Inn

2.0 star property

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Photo gallery for Civic Center Inn

Lobby
View from property
Exterior
Blackout drapes, free WiFi
Standard Double Room, 2 Double Beds | Blackout drapes, free WiFi

Reviews

3.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
790 Ellis St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, San Francisco City Hall
    ‪6 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Blackout drapes, free WiFi

Standard Room, 1 King Bed

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Blackout drapes, free WiFi

Standard Double Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Blackout drapes, free WiFi

Standard Room, 1 Queen Bed

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

San Francisco

Located in Downtown San Francisco, Civic Center Inn is a leisurely stroll from popular sights such as Bill Graham Civic Auditorium and Union Square. This 80-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • Van Ness Avenue - 2 min walk - 0.1 miles
  • San Francisco City Hall - 6 min walk - 0.4 miles
  • Bill Graham Civic Auditorium - 8 min walk - 0.5 miles
  • Warfield Theatre - 10 min walk - 0.5 miles
  • Union Square - 13 min walk - 0.7 miles

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 11 min walk
  • San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

  • ‪Great American Music Hall - ‬2 min walk
  • ‪Piccolo Italia Pizza - ‬3 min walk
  • ‪Saigon Sandwich - ‬3 min walk
  • ‪Sai Jai Thai - ‬3 min walk
  • ‪Lers Ros Thai - ‬2 min walk

About this property

Civic Center Inn

Guests of Civic Center Inn enjoy free WiFi in public areas, express check-in, and express check-out. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. This hotel also has free newspapers.
TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls and free toiletries.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Access via exterior corridors
  • Free local calls

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Civic Center Inn
Civic Center Motel
Civic Center Hotel
Civic Center Inn Hotel
Civic Center Inn San Francisco
Civic Center Inn Hotel San Francisco

Frequently asked questions

Is free cancellation available at Civic Center Inn?

Civic Center Inn provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to Civic Center Inn?

This hotel is situated in Downtown San Francisco within a short 9-minute walk of Bill Graham Civic Auditorium and also 15 minutes on foot from Union Square. You'll also find Lombard Street and Oracle Park within a short drive.

Is there parking available at Civic Center Inn?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Civic Center Inn include a casino on the premises?

No, Civic Center Inn doesn't have a casino.

Will I find an indoor pool at Civic Center Inn?

No, there is no indoor pool at this hotel.

Does Civic Center Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Civic Center Inn feature a restaurant that includes a breakfast menu?

No, Civic Center Inn doesn't have a restaurant that serves breakfast.

Will Civic Center Inn allow pets to stay free of charge?

No, pets aren't allowed at Civic Center Inn.

Does Civic Center Inn have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Civic Center Inn?

The closest major airport to Civic Center Inn is San Francisco Intl. Airport (SFO), which is 14.5 mi away (30 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 20.3 mi away (42-minute drive).

Are there rooms with balconies at Civic Center Inn?

No, you won't find guestrooms with balconies at Civic Center Inn.

Civic Center Inn Reviews

Reviews

3.8
Rating 10 - Excellent. 44 out of 999 reviews
Rating 8 - Good. 73 out of 999 reviews
Rating 6 - Okay. 148 out of 999 reviews
Rating 4 - Poor. 179 out of 999 reviews
Rating 2 - Terrible. 555 out of 999 reviews

4.0/10

Cleanliness

5.0/10

Staff & service

3.4/10

Amenities

3.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Swervymac007

Disliked: Staff & service, amenities, property conditions & facilities
The rooms are pretty well run down with a profession baffled crew on stand bye constantly trying to ask to use your room for one reason or another and then they try and run you out luckily I’m known and have a little clout and will get crazy if necessary so I was able to uproot them all in all not a family place or not for average people only hardcore gangsters and prostitutes but if that’s what your into it works fine definitely not a family establishment
Stayed 1 night in May 2020
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from here! Too dangerous. Never experienced anything like this before. The inn was surrounded with wanderers and trespassers shouting and fighting. The building/parking lot was dark with no valid lights. The office was closed, lights off, and vacant to the point that we did not attempt to get out of the car for check-in. Broken glasses in the parking lots and the roads surrounding. Safer to sleep on the streets by Ghirardelli Square.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Justin

Disliked: Amenities, property conditions & facilities
The wild west of hotels.
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

Deana

Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty, I was very unhappy. I will never stay there again,
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Emely

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible Sucio Inseguro No se queden
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Jiri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was rubbish! When we checked-in and paid, we were given a room that smelled like somebody died there! The air was full of smoke, marihuana and alcohol, it was toxic! We turned out immediately and went somewhere else!
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

JOSUE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel de terror... Afortunadamente viajé solo, afuera de mi puerta 2 tipos drogandose, fue una pésima experiencia. Toda la noche entra y sale gente y gritan y platican, se emborrachan y y se orinan en las escaleras. La primera habitación tenia cucarachas... CUCARACHAS y pedí cambio me mandaron a otra habitación igual de horrible pero sin cucarachas. El olor de la habitación era insoportablemente a cigarro. Las colchas rotas, almohadas sucias, sabanas con pelos, cortinas rasgadas, alfombra pues ni la pisé... tuve que dormir verstido para evitar alguna infección en la piel. Toallas del terror, rotas y percudidas. Por último la recepción te atiende muy de mala gana y por una ventanita como de banco da miedo hasta mostrar tu pasaporte. Reservé 4 noches... solo soporté la primera y decidí hacer un cambio de hotel. EXPEDIA SUGIERO QUE TIENE QUE REVISAR LOS HOTELES QUE SUBEN A SU PÁGINA, LUGARES ASÍ NO DEBERÍAN DE SER OPCIÓN.
Stayed 4 nights in Nov 2021
Verified

2/10 Terrible

Liced

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio, peligros e inseguro.
Stayed 5 nights in Nov 2021
Verified

2/10 Terrible

Avelito

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was filthy outside and inside the room. Our blankets are full of cigarette holes. Room smells heavily of cigarette. Heater/ac doesnt work at all therefore there was no ventilation. at the same time opening the windows doesnt make sense as outside smells like trash. worst hotel I have ever been. The person that check as i was rude.
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Cigarette" burns in sheets

Literally anything wrong with a hotel, this place has it. I only stayed because it was very cheap and offered free parking, so you get what you pay for. Cleanliness and safety were the biggest issues. I would not stay here again.
Stayed 3 nights in Oct 2021
Verified

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
scariest and most uncomfortable place I've been to. left immediately.
Stayed 3 nights in Oct 2021
Verified

2/10 Terrible

Artemio

Disliked: Staff & service, property conditions & facilities, room comfort

Ghetto hotel

The hotel is smell so bad, no fire alarm or hazzard, no coursty on the guest at all no towell, no air condition trying to give it to me but I decline the place is like hell u can’t even lock the door so the worker there just come in to me door without permission and the old lady see me naked. They don’t answer their phone trying to call them from the room with the landline and I used my cell to call the office on the same time but no answer, it means if anything happen to you in the hotel they don’t care or is not liability to them, like you’re on your own risk.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t walk to or from car without being propositioned from a prostitute or drug dealer. Dirty rooms no toilet seat ductape converting holes in the wall also bullet holes in the walls. The clerk or hotel manager was extremely rude. Wanted to put me in a room with no key card and told me I would need to ask the front desk every time I needed in the room. Changed to another room and only had 1 key card. Never coming back
Stayed 6 nights in Oct 2021
Verified

2/10 Terrible

vivian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in time is at 3PM, not at 2 PM.
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to like! Dirty, loud, drug users, prostitutes, no parking, terrible service, key didn't work daily, did have a king available which is what I booked for, house keeping didn't want to wash pillows, staff was almost never in office.
Stayed 7 nights in Oct 2021
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
tv didn’t work, hotel was somewhat clean but was so old it looked like a dump
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Stefan Alton

Disliked: Amenities, property conditions & facilities
I did not like anything. The bath room was roach infested. The place very dangerious prople were argueing and fighting all night.
Stayed 3 nights in Oct 2021
Verified

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad hotel, horrible neighborhood i had people knocking on my door claiming to be the police in the middle of the night. Very scary hotel i would not recommend to anyone
Stayed 1 night in Oct 2021
Verified

8/10 Good

Douglas

Bed
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Ariany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

extremely dangerous place, it has all the signs of break-in, the furniture is all smoked from cigarettes and the smell in the room is unbearable. this hotel looks like a drug shelter with no rules. the pillows have no pillowcase, sheets were never washed, covered with holes everywhere made by cigarettes. the bathroom was dirty and the shower didn't stop dripping. the air conditioner does not work nor the heater. the broken windows with plywood to cover up, impossible to lie down on a bed that looks like it's never been cleaned. there are cockroaches!!!! it's definitely the worst place I've ever seen. unfortunately it has nothing to do with the photos on the site. flee. this hotel is a deception does not look like the photos!
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service
downtown sf… need i say more
Stayed 4 nights in Oct 2021
Verified

2/10 Terrible

ALEJANDRA

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
La peor zona de San Francisco. Habitantes de calle hospedan este hotel. Fuman cigarrillo, hooka, toman alcohol y se drogan en los pasillos. Una zona muy insegura, alerta de robos a las personas y los vehículos. La habitación con sábanas sucias y rotas, tendidos quemados con cigarrillos y el olor en la habitación es muy desagradable. La puerta del baño estaba mala. Todo es muy viejo en las habitaciones, hasta las toallas que ponen para tu uso. No había parqueadero disponible cuando llegamos. La atención es muy buena pero de una te advierten que la zona es peligrosa y el hotel en malas condiciones. Al día siguiente habían carros de atención a indigentes frente al hotel. NO RECOMENDADO Y MENOS CUANDO VAS CON NIÑOS. No tuve en cuenta mirar la puntuación y comentarios del hotel antes de ir, desafortunadamente.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Anthony

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Alrighty

Poor room temperature control
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Jorge Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Son pésimos

No me quisieron dar el hospedaje no vuelvo a comprar con ustedes!
Stayed 4 nights in Oct 2021
Verified

4/10 Poor

Kyle

Liked: Staff & service
Disliked: Cleanliness, amenities
There was parking. No tv, no AC, needle in my room
Stayed 2 nights in Oct 2021