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Civic Center Inn

2.0 star property
Hotel with free parking, a short walk to Bill Graham Civic Auditorium

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Photo gallery for Civic Center Inn

Exterior
Lobby
Standard Double Room, 2 Double Beds | Blackout drapes, free WiFi
View from property
Blackout drapes, free WiFi

Reviews

3.8 out of 10

Popular amenities

  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
790 Ellis St, San Francisco, CA, 94109
  • Union Square
    ‪13 min walk‬
  • Moscone Convention Center
    ‪3 min drive‬
  • Lombard Street
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

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Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Blackout drapes, free WiFi

Standard Double Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Blackout drapes, free WiFi

Standard Room, 1 Queen Bed

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Blackout drapes, free WiFi

Standard Room, 1 King Bed

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

San Francisco

Located in Downtown San Francisco, Civic Center Inn is a leisurely stroll from popular sights such as Bill Graham Civic Auditorium and Union Square. This 80-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • Bill Graham Civic Auditorium - 10 min walk - 0.6 miles
  • Union Square - 13 min walk - 0.7 miles
  • Moscone Convention Center - 3 min drive - 1.4 miles
  • Lombard Street - 4 min drive - 1.4 miles
  • Oracle Park - 4 min drive - 1.8 miles

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 11 min walk
  • San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

  • ‪Saigon Sandwich - ‬3 min walk
  • ‪Great American Music Hall - ‬2 min walk
  • ‪Sai Jai Thai Restaurant - ‬3 min walk
  • ‪Hai Ky Mi Gia - ‬1 min walk
  • ‪Brenda's French Soul Food - ‬2 min walk

About this property

Civic Center Inn

Hotel with free parking, a short walk to Bill Graham Civic Auditorium
Guests of Civic Center Inn enjoy free WiFi in public areas, express check-in, and express check-out. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. This hotel also has free newspapers.
TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls and free toiletries.

Languages

English, Hindi, Spanish

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Property entrance

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Access via exterior corridors
  • Free local calls

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Civic Center Inn
Civic Center Motel
Civic Center Hotel
Civic Center Inn Hotel
Civic Center Inn San Francisco
Civic Center Inn Hotel San Francisco

Frequently asked questions

Is free cancellation available at Civic Center Inn?

Civic Center Inn provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to Civic Center Inn?

This hotel is situated in Downtown San Francisco within a short 9-minute walk of Bill Graham Civic Auditorium and also 15 minutes on foot from Union Square. You'll also find Oracle Park and Presidio of San Francisco within a short drive.

Will I be able to park at Civic Center Inn?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Civic Center Inn include a casino on the premises?

No, Civic Center Inn doesn't have a casino.

Will I find an indoor pool at Civic Center Inn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Civic Center Inn?

Amenities at this hotel that appeal to couples include concierge services and a 24-hour front desk.

Are there hot tubs at Civic Center Inn?

No, there isn't a spa tub at this hotel.

Does Civic Center Inn feature a restaurant that includes a breakfast menu?

No, Civic Center Inn doesn't have a restaurant that serves breakfast.

Will Civic Center Inn allow pets to stay free of charge?

No, pets aren't allowed at Civic Center Inn.

Does Civic Center Inn have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Civic Center Inn?

The closest major airport to Civic Center Inn is San Francisco Intl. Airport (SFO), which is 14.5 mi away (30 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 20.3 mi away (42-minute drive).

Are there rooms with balconies at Civic Center Inn?

No, at Civic Center Inn, there aren't any guestrooms that list a balcony.

Civic Center Inn Reviews

Reviews

3.8
Rating 10 - Excellent. 44 out of 999 reviews
Rating 8 - Good. 73 out of 999 reviews
Rating 6 - Okay. 148 out of 999 reviews
Rating 4 - Poor. 179 out of 999 reviews
Rating 2 - Terrible. 555 out of 999 reviews

4.0/10

Cleanliness

5.0/10

Staff & service

3.4/10

Amenities

3.6/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from here! Too dangerous. Never experienced anything like this before. The inn was surrounded with wanderers and trespassers shouting and fighting. The building/parking lot was dark with no valid lights. The office was closed, lights off, and vacant to the point that we did not attempt to get out of the car for check-in. Broken glasses in the parking lots and the roads surrounding. Safer to sleep on the streets by Ghirardelli Square.
Stayed 1 night in Oct 2021

2/10 Terrible

Justin, Seattle

Disliked: Amenities, property conditions & facilities
The wild west of hotels.
Stayed 2 nights in Dec 2021

2/10 Terrible

Deana

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty, I was very unhappy. I will never stay there again,
Stayed 1 night in Sep 2021

2/10 Terrible

Emely

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible Sucio Inseguro No se queden
Stayed 1 night in Nov 2021

2/10 Terrible

Jiri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was rubbish! When we checked-in and paid, we were given a room that smelled like somebody died there! The air was full of smoke, marihuana and alcohol, it was toxic! We turned out immediately and went somewhere else!
Stayed 1 night in Nov 2021

2/10 Terrible

Avelito, Portland

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was filthy outside and inside the room. Our blankets are full of cigarette holes. Room smells heavily of cigarette. Heater/ac doesnt work at all therefore there was no ventilation. at the same time opening the windows doesnt make sense as outside smells like trash. worst hotel I have ever been. The person that check as i was rude.
Stayed 2 nights in Oct 2021

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Cigarette" burns in sheets

Literally anything wrong with a hotel, this place has it. I only stayed because it was very cheap and offered free parking, so you get what you pay for. Cleanliness and safety were the biggest issues. I would not stay here again.
Stayed 3 nights in Oct 2021

2/10 Terrible

Olivia

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
scariest and most uncomfortable place I've been to. left immediately.
Stayed 3 nights in Oct 2021

2/10 Terrible

Nykole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

2/10 Terrible

Artemio

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Ghetto hotel

The hotel is smell so bad, no fire alarm or hazzard, no coursty on the guest at all no towell, no air condition trying to give it to me but I decline the place is like hell u can’t even lock the door so the worker there just come in to me door without permission and the old lady see me naked. They don’t answer their phone trying to call them from the room with the landline and I used my cell to call the office on the same time but no answer, it means if anything happen to you in the hotel they don’t care or is not liability to them, like you’re on your own risk.
Stayed 1 night in Oct 2021

2/10 Terrible

ida

Stayed 3 nights in Oct 2021

2/10 Terrible

Jessica

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t walk to or from car without being propositioned from a prostitute or drug dealer. Dirty rooms no toilet seat ductape converting holes in the wall also bullet holes in the walls. The clerk or hotel manager was extremely rude. Wanted to put me in a room with no key card and told me I would need to ask the front desk every time I needed in the room. Changed to another room and only had 1 key card. Never coming back
Stayed 6 nights in Oct 2021

2/10 Terrible

vivian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in time is at 3PM, not at 2 PM.
Stayed 2 nights in Oct 2021

4/10 Poor

Rhonda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Marcus

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to like! Dirty, loud, drug users, prostitutes, no parking, terrible service, key didn't work daily, did have a king available which is what I booked for, house keeping didn't want to wash pillows, staff was almost never in office.
Stayed 7 nights in Oct 2021

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
tv didn’t work, hotel was somewhat clean but was so old it looked like a dump
Stayed 1 night in Oct 2021

2/10 Terrible

Stefan Alton

Business traveler
Disliked: Amenities, property conditions & facilities
I did not like anything. The bath room was roach infested. The place very dangerious prople were argueing and fighting all night.
Stayed 3 nights in Oct 2021

2/10 Terrible

Mary

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad hotel, horrible neighborhood i had people knocking on my door claiming to be the police in the middle of the night. Very scary hotel i would not recommend to anyone
Stayed 1 night in Oct 2021

8/10 Good

Douglas

Bed
Stayed 1 night in Oct 2021

2/10 Terrible

Ariany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

extremely dangerous place, it has all the signs of break-in, the furniture is all smoked from cigarettes and the smell in the room is unbearable. this hotel looks like a drug shelter with no rules. the pillows have no pillowcase, sheets were never washed, covered with holes everywhere made by cigarettes. the bathroom was dirty and the shower didn't stop dripping. the air conditioner does not work nor the heater. the broken windows with plywood to cover up, impossible to lie down on a bed that looks like it's never been cleaned. there are cockroaches!!!! it's definitely the worst place I've ever seen. unfortunately it has nothing to do with the photos on the site. flee. this hotel is a deception does not look like the photos!
Stayed 3 nights in Oct 2021

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service
downtown sf… need i say more
Stayed 4 nights in Oct 2021

2/10 Terrible

Anthony

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Alrighty

Poor room temperature control
Stayed 1 night in Oct 2021

4/10 Poor

Kyle

Liked: Staff & service
Disliked: Cleanliness, amenities
There was parking. No tv, no AC, needle in my room
Stayed 2 nights in Oct 2021

2/10 Terrible

Orlando

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, when we arrived the gentleman at the front desk notified us that unfortunately most rooms did not have functioning key card readers; therefore we would not be receiving a key card. He told us that he would be opening the door for us with a master key every time we wanted to get back into the room. The lock on the room door was broken so we had to literally wedge a chair against the door handle for security. The room was dirty, the sheets all had cigarette burns, the shower head did not work and we had to bathe with a cup using the water from the lower faucet. The hallways and staircases all smelled of urine, the elevators were only for show since they were non operational. The roof in the shower was falling apart due to a leak they had. This is the worst experience in a hotel in my entire life.
Stayed 2 nights in Oct 2021

2/10 Terrible

Cameron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

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