Castle Inn

2.0 star property
VIP Access

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Photo gallery for Castle Inn

Restaurant
Free self parking
Hair dryer, towels
Interior entrance
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
1565 Broadway, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, Union Street
    ‪6 min walk‬
  • Place, Lombard Street
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior Room

9.2 out of 10
Wonderful
(153 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(128 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

San Francisco

Located in Downtown San Francisco within a short walk of Lombard Street, Castle Inn is within 2 miles (3 km) of other popular sights such as Pier 39. This 25-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.

What's nearby

  • Van Ness Avenue - 1 min walk - 0.1 miles
  • Union Street - 6 min walk - 0.4 miles
  • Lombard Street - 11 min walk - 0.6 miles
  • SF Masonic Auditorium - 13 min walk - 0.7 miles
  • Pier 39 - 5 min drive - 1.4 miles

Getting around

  • San Francisco Station - 5 min drive
  • Hyde St & Broadway Stop - 5 min walk
  • San Francisco Intl. Airport (SFO) - 33 min drive

Restaurants

  • ‪House of Prime Rib - ‬4 min walk
  • ‪Peet's Coffee & Tea - ‬2 min walk
  • ‪Bell Tower - ‬3 min walk
  • ‪Cafe Réveille - ‬2 min walk
  • ‪Shanghai Kelly's - ‬1 min walk

About this property

Castle Inn

At Castle Inn, guests have access to free WiFi in public areas, express check-out, and free newspapers. Free parking is available if you drive. The front desk has multilingual staff that can help with concierge services, luggage storage, and securing valuables. This smoke-free hotel also has a vending machine.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include refrigerators, microwaves, and coffee makers.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Castle Inn
Castle Inn San Francisco
Castle San Francisco
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn Hotel
Castle Inn San Francisco
Castle Inn Hotel San Francisco

Frequently asked questions

Is a free cancellation option available at Castle Inn?

Castle Inn provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Castle Inn?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Castle Inn on Apr 5, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Castle Inn?

This hotel is situated in Downtown San Francisco within a short 12-minute walk of Lombard Street and also 16 minutes on foot from SF Masonic Auditorium. You'll also find Pier 39 and San Francisco Bay within a short drive.

Is parking available on site at Castle Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Castle Inn have a casino?

No, Castle Inn doesn't have a casino.

Is there an indoor pool at Castle Inn?

No, there is no indoor pool at this hotel.

Are there hot tubs at Castle Inn?

No, there isn't a spa tub at this hotel.

Does Castle Inn have a restaurant with a breakfast menu?

No, Castle Inn doesn't have a restaurant that serves breakfast.

Does Castle Inn allow pets to stay free of charge?

No, pets aren't allowed at Castle Inn.

Are there connecting rooms at Castle Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Castle Inn?

The closest major airport to Castle Inn is San Francisco Intl. Airport (SFO), which is 15.2 mi away (33 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 20.4 mi away (41-minute drive).

Can I book a room with a balcony at Castle Inn?

No, you won't find guestrooms with balconies at Castle Inn.

Castle Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1010 reviews
Rating 8 - Good. 262 out of 1010 reviews
Rating 6 - Okay. 58 out of 1010 reviews
Rating 4 - Poor. 15 out of 1010 reviews
Rating 2 - Terrible. 8 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with free parking! Easy access to public transportation. Quiet room.
Stayed 1 night in Mar 2026

4/10 Poor

Stefan

Disliked: Amenities, property conditions & facilities
Check in agent at the desk was great. The room was not in good shape, though. It was clean, but it had a broken TV (no sound), broken phone, and broken fixtures in the bathroom. When I went to the front desk to report the issues, the door to the check in area was locked and no one was there. I decided to just get on with my weekend.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marcella

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect. Family loved the strong shower and the beds. I loved the location and cleanliness.
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was nice and the parking was easy, especially up on the office level. The neighborhood was great with great places to eat within a three block walk. My only complaint was that the mattress was way too soft.
Stayed 5 nights in Dec 2025

10/10 Excellent

Walter

Stayed 1 night in Dec 2025

8/10 Good

Tianchi

Stayed 2 nights in Dec 2025

10/10 Excellent

Sue

Stayed 4 nights in Dec 2025

10/10 Excellent

ALLISON

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic! Return trip and will continue to stay here. Superior location. Great rooms safe and very clean ! Highly recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and staff was friendly.
Stayed 4 nights in Dec 2025

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, free parking a plus good place to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and spacious rooms with comfy beds and nice amenities like refrigerator/freezer and microwave
Stayed 1 night in Dec 2025

10/10 Excellent

Doslan

Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Clean room area felt safe Awesome greeting upon early arrival great location and price with parking
Stayed 1 night in Dec 2025

6/10 Okay

jaime

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe and we were able to get different kind of transportation around, it was clean and had hot water all the times
Stayed 2 nights in Dec 2025

10/10 Excellent

Euness

Stayed 1 night in Dec 2025

10/10 Excellent

Xu

Stayed 2 nights in Dec 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities
Location was awesome!
Stayed 1 night in Dec 2025

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great area, near to many touristic points, park included
Stayed 3 nights in Dec 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property near corner of Van Ness and Broadway. Very nice rooms but walls are a little thin. Group next door on Saturday were very noisy and could hear their conversation easily. Instant hot water which was a nice bonus! Parking is a little tight but loved that it was free! Don't see that often in SF. Has an elevator which was great also. Located near a lot of food and market options on Polk and Van Ness. Great location will stay here again. We had Brazilian the first night and House of Prime Rib the 2nd! Both were exceptional and withing easy walking distance... Used Waymo to travel to the wharf cost for round trip was about the same as parking so a wash either way.
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden GEM in San Francisco. I live on the road a quarter of the year and mostly stay in Marriotts but sometimes I stay in budget rooms so I can pocket a little of that per diem. This is by far the best budget place I have ever stayed at. Convenient, safe, parking. Clean room, comfortable bed and nice shower. Centrally located and close to public transport.
Stayed 1 night in Dec 2025

8/10 Good

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the area is pretty nice. I arrived a couple of hours before check-in time, and the person in the reception was so nice to call the cleaning person to check if the room was ready, and it was. Staff is super helpful. The only small issue I found was that the heater is quite noisy, so in winter could be a bit annoying at night. Everything else was great!
Stayed 5 nights in Dec 2025

10/10 Excellent

Ji

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 3 nights in Dec 2025

6/10 Okay

diana

Liked: Cleanliness, amenities, property conditions & facilities
We got a call at 6pm to keep the noise down. It was our 13 yr old son, my husband and myself in the room not being rowdy or partying at all. Quiet time was listed from 9pm-9am. I dud not understand the need for a call but tried to keep our voices down. Which is a shame since the room was clean and everything else was great.
Stayed 1 night in Dec 2025

10/10 Excellent

david

Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Stayed 2 nights in Dec 2025