there was an unappealing aroma in the hallways and in the room itself.
Very good location, continental breakfast was good. Very clean and identical to the pictures
This propiedad is terrible and nasty the bed it’s not cleaned The bad room is duty with cucarachas We can’t bathe
Place is trash. Photos extremely misleading. Tiny room, AC barely works, breakfast is a joke, staff has no idea how to run a hotel.
the night stand was dilapidated and fell apart, and the hotel tried to charge us for it.
Although smaller than the usual size we expected, it is clean and affordable in SF.
The staff were friendly and patient with what often seemed like very demanding guests. It's in a not-very-child-friendly part of town (trash-strewn streets, lots of panhandlers, some public exposure) but very convenient to the BART station and the cable cars. The facilities themselves are a bit dingy and depressing, and the breakfast is basically a motel breakfast--bananas, packs of instant oatmeal, yogurt, and vending-machine pastries. Fine but not inspiring.
Cool old building in a fun location, friendly staff.
When I arrived shortly after 3 p.m., the front doors were locked, so I was unable to get in. This hotel is not in a particularly nice area, so I didn't feel comfortable having to wait outside for staff to return, but I had no other choice. I waited for 10 minutes before I was able to enter. The front desk agent had clearly come from smoking weed. His communication skills were not the best. Once I get into the room, I immediately notice a large wet spot on the carpet. Additionally, the television did not appear to work. I attempted to call the front desk several times, but there was no answer, so I went back downstairs. When I told the agent my television wasn't working, he begrudgingly followed me to my room to fix it, which was awkward in itself. There is also a restaurant connected to the hotel, which prepares highly aromatic food. The smell permeates throughout the property, which I found to be unpleasant. A coworker who was staying at the nearby Marriott came over and (after she finished laughing) offered to let me stay in her room for the remainder of my trip because the conditions at the Adante were so unappealing. I would not stay here again unless I had absolutely no other choice.
Friendly staff. Adjacent Egyptian cuisine restaurant open till 12 midnight.
Dismissive photos on website and environment of hotel does not feel safe
There was no phone cord for the phone, but there was a phone. Had to go to the front desk with questions. Also had to run the ac nonstop while visiting during devember to keep it tolerable in the room to sleep. Made sure we got to breakfast early so there is some left and to get a table to eat at.
Located in Downtown San Francisco, Adante Hotel is within a 5-minute walk of SHN Curran Theatre and within 15 minutes of other popular attractions like Orpheum Theater. This 92-room, 3-star hotel welcomes guests with in-room amenities like refrigerators, coffee makers, and flat-screen TVs.
Free continental breakfast is included with your stay and awaits you each morning from 7 AM to 9:30 AM.
The 92 rooms have an array of amenities, including refrigerators, coffee makers, and ceiling fans. 40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.
Guests of Adante Hotel enjoy free WiFi in public areas, coffee in a common area, and a computer station. Valet parking is available for USD 45.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include free newspapers, a TV in a common area, and an ATM.
there was an unappealing aroma in the hallways and in the room itself.
Very good location, continental breakfast was good. Very clean and identical to the pictures
Hey Jazmin, Thank you for choosing to stay with us and rating your experience as positive. We really appreciate it. We are glad that our location suited you, and it's nice to read that you found our accommodation clean and true to the pictures. We are also pleased to hear that our continental breakfast was to your liking and we hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to the area. Kind regards, Customer Care Team
This propiedad is terrible and nasty the bed it’s not cleaned The bad room is duty with cucarachas We can’t bathe
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.
Dear guest, Thank you for your review. We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations. We apologize for any disappointment with the accommodation, and we would like to know more about how we can make your next stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Kind regards, Customer Care Team
Place is trash. Photos extremely misleading. Tiny room, AC barely works, breakfast is a joke, staff has no idea how to run a hotel.
Dear guest, Thank you for your review. We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations. We apologize for the disappointment you describe with the room and air conditioning. Please know that we have a variety of rooms available and in a range of sizes. Should you consider another stay with us in the future, we would be happy to advise you on the room type that could suit you the best in terms of size. We have also noted your feedback about breakfast, and we will explore ways to enhance the current selection when we review the menu again in the future. At Adante, we receive numerous compliments for our helpful, friendly and efficient staff, and we are sorry to hear that you did not experience the level of proficiency that our staff are generally known for. Your comfort and satisfaction are of the utmost importance to us, and we have taken all your comments on board for the betterment of the guest experience. We know we can do better, and it would be an honor to have another chance to change your perception and delight you with the top-notch stay that the vast majority of our guests usually have with us. Kind regards, Customer Care Team
dear valued guest thank you for your concern,we will try our best to accomodate as per your wish in your future staye,..thank you for choosing adante hotel.
the night stand was dilapidated and fell apart, and the hotel tried to charge us for it.
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
Although smaller than the usual size we expected, it is clean and affordable in SF.
Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
The staff were friendly and patient with what often seemed like very demanding guests. It's in a not-very-child-friendly part of town (trash-strewn streets, lots of panhandlers, some public exposure) but very convenient to the BART station and the cable cars. The facilities themselves are a bit dingy and depressing, and the breakfast is basically a motel breakfast--bananas, packs of instant oatmeal, yogurt, and vending-machine pastries. Fine but not inspiring.
Dear guest, Thanks for choosing to stay with us and for your review, we really appreciate it! We're glad to read that you enjoyed your stay with us overall, but we really want you to love your stay with us. Please do let us know if there is anything we can do to make your next stay even better. We hope that you will give us a chance to make your stay just perfect! Thanks again.
Dear guest, thank you for sharing your feedback with us. We apologize for any aspect of your recent stay with us that did not fully meet your expectations, and hope that we will have another opportunity to give you the wonderful stay that the majority of our guests have. We hope to welcome you back again soon; thank you for your rating.
Dear guest, Thank you for your review. We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations entirely. We apologize for the issue you describe with the odor. At Adante, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. Our staff generally does a great job when it comes to maintaining our hotel, and our housekeeping team cleans, sanitizes, and inspects every room to ensure it is ready for incoming guests, so it is strange that this happened. Your comfort and satisfaction are of the utmost importance to us, and we have taken your feedback on board for the betterment of the guest experience. We will also see to it that our team does a better job of airing out the rooms and hallways moving forward. We sincerely hope that this aspect of your visit will not deter you from staying with us again. We look forward to an opportunity to redeem ourselves with you and delight you with the top-notch stay that the vast majority of our guests usually have with us. Kind regards, Customer Care Team