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Recent guest reviews

Great location. Close to shopping, cable carss, and north beach

No parking and extremely expensive valet, hotel does not comp. No pool or hot tub either.

Marriott gets a premium rate for its downtown location but does not live up as a quality major hotel property. Standard rooms are small and the bathrooms are plain besides being very small with no amenities. Check in was a sterile plain counter that was as pleasing as an airline checkin counter.

hotel was nice except the fact that more then half the staff was outside the front of the hotel protesting and being loud all day and all night. And it took 4 hours before we could get into our room because there was no housekeeping to get rooms ready.

Very nice hotel, the recent renovations are great, hotel location is great.

My parents and I stayed here last December 30-January 1 for the New Year celebration and to see some magnificent fireworks. Our overall stay was far from the expected: clean comfortable room, friendly and knowledgeable staffs, and the unparalleled safe visit in the Bay Area. Due to an increase volume of people during the New Year's Eve, the staff made sure that we had wrist bands to recognize their customers (outsiders were not welcome).We were able to walk a few blocks away to some tourist attractions such as the Union Square, Chinatown, Fisherman's Wharf, etc. Cable car stop is just right in front of the hotel!. There are a couple of elevators, so it was not a hassle to get back and forth to our hotel room. The foods and drinks at the bar are spectacular; the ambiance made it for people to hangout late at night. The breakfast is pricey in my point of view, but there are some breakfast places across the hotel to choose from with variety of foods for a cheaper price. I would totally come back here if I choose to stay in SF next time!

The hotel/room was nice and clean. The staff was attententive and friendly.

I stayed one night at Marriott Union Square. I arrived early, but no problem. Front desk checked me in and gave me a room I liked. He was friendly and efficient! Room was spacious and very clean. Looked like it was newly renovated. Bed was very comfortable. The hotel is one block away from Union Square, lots of shopping and dining choices, very close to China Town, walking distance to BART station. Will stay there again next time.

The staff is friendly and accommodating from check in, to room service, to storing luggage. The hotel is an easy walk to downtown shopping and restaurants. The rooms are clean and comfortable with easy access to Wifi. Overall a good experience.

This hotel is right off of Union square and therefore close to all things downtown. We added a couple of days here after an earlier business meeting. Our only glitch was at checkin when they seemed not to have our specific room request. The staff seemed to look down on third party bookings and said the communication wasn’t always clear. Happily, they fixed the problem, but an issue for Orbitz to address!

Good, overall experience . Excellent location. Could use an in-house coffee shop.

Susan made everything better than expected. Thank you!

Orbitz charges for upgrades that the hotel is not obligated to honor. We paid for an upgrade for a bay view with 2 double beds; however the hotel was sold out of that type of room so we did not receive that type of room.

Sutter Street San Francisco CA

Hotel highlights

  • Walking distance to San Francisco Museum of Modern Art and Moscone Convention Center
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown San Francisco, San Francisco Marriott Union Square is within 2 miles (3 km) of popular attractions such as Lombard Street and Pier 39. This 401-room, 4-star hotel has 2 restaurants and a bar/lounge, along with a 24-hour fitness center.


Dining

Enjoy dining at one of 2 onsite restaurants including The Restaurant, which specializes in Californian cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to 11 AM.


Rooms

San Francisco Marriott Union Square's 401 rooms provide coffee makers, free local calls, and laptop-compatible safes. 32-inch Smart TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in down comforters. Ironing boards and desks are other standard amenities. Housekeeping is available on request.


Property features

Renovated in 2018, San Francisco Marriott Union Square offers a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 70.68 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Additional amenities include a business center, a computer station, and express check-in.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Club Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for San Francisco Marriott Union Square

Everyone (23) Family (2)
4
Everyone

By on Mar 3, 2020

5
Everyone

By on Jan 26, 2020

4
Everyone

By on Jan 8, 2020

1
Everyone

By on Dec 1, 2019

4
Everyone

By on Aug 14, 2019

5
Everyone

By on Jul 21, 2019

1
Everyone

By on Jul 10, 2019

4
Friends

Great location. Close to shopping, cable carss, and north beach

By on Apr 19, 2019

3
Family

No parking and extremely expensive valet, hotel does not comp. No pool or hot tub either.

By on Apr 2, 2019

2
Family

Marriott gets a premium rate for its downtown location but does not live up as a quality major hotel property. Standard rooms are small and the bathrooms are plain besides being very small with no amenities. Check in was a sterile plain counter that was as pleasing as an airline checkin counter.

By on Feb 18, 2019

San Francisco Marriott Union Square

480 Sutter Street, San Francisco, CA 94108
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