The staff were very professional and nice!
Staff at check in good customer service. Staff at check out too busy on her phone. Also too many unsupervised children running around especially at breakfast playing all over the food. Some floors strong smell of weed.
Comfy beds. Easy parking. Continental breakfast was yummy too. Super nice staff.
I like the convenience to RIT
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We had a great stay!0
Amazing staff, clean rooms, nice pool, great breakfast!
It was just ok. The place was overall dingy. The room at first glance looked cleaned, but in the corners and behind things in view had huge dust bunnies and hair. Gross. But it was cheap and I guess you get what you paid for
My key won’t work
Women That Were There At Check In Were Really Rude
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Great location: ie central to Rochester and easy to access. Many restaurants nearby. Nice facilities and rooms.
This might've been a nice hotel once, but it's fallen into disrepair. There was a hole in the wall in the entryway made by the door handle slamming into it, the room wasn't really all that clean (we found a bra under the bed and trash on the floor), and the bathroom was a bit of a closet. The best was comfortable and clean, and the staff was super friendly.
The property was very nice. However, when checking in I was given the wrong room key. I opened the door and walked in on a man sleeping! Horrible experience.
Liked: The property was clean and pleasant.The staff was helpful and polite. The halls were quiet at night. Didnt Like: We were there for three nights and the room cleaners didnt check towels or empty the one little waste basket in our room until I requested it after the second night. The hot breakfast was good, except they served the exact same "hot" part...scrambled eggs, fried potatoes,and sausage patties three mornings in a row.
It is a family trip with a young adolescent to visit college. Rochester is our last stop. The property has a convenient location with lots of restaurant choices. Comparing with other five hotels we have stayed in different locations, this property is much cleaner and guest room has comfortable beds. They also provide nice and hot breakfast (under the pandemic). It is highly recommended to everyone.
Located within a 5-minute walk of Monroe Community College, Country Inn & Suites by Radisson, Rochester-University Area, NY is within a mile (2 km) of Bill Gray's Regional Iceplex. This 89-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.
Free breakfast is included with your stay and is served each morning. For a nice break, mingle with other guests at the free manager's reception.
32-inch plasma TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
At Country Inn & Suites by Radisson, Rochester-University Area, NY, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
The staff were very professional and nice!
Staff at check in good customer service. Staff at check out too busy on her phone. Also too many unsupervised children running around especially at breakfast playing all over the food. Some floors strong smell of weed.
Comfy beds. Easy parking. Continental breakfast was yummy too. Super nice staff.
Sarah, we appreciate you and hope to see you again!
I like the convenience to RIT
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Thank you for the feedback. We appreciate it
We had a great stay!0
Thank you! We appreciate the feedback
Amazing staff, clean rooms, nice pool, great breakfast!
Thank you so much for the feedback. We really appreciate it and happy to hear that you enjoyed your stay!'
It was just ok. The place was overall dingy. The room at first glance looked cleaned, but in the corners and behind things in view had huge dust bunnies and hair. Gross. But it was cheap and I guess you get what you paid for
Thank you for the feedback and we will look into the issues stated and share with the staff.
Kimberly, thank you for the honest feedback. We appreciate you and hope to see you again!