VIP Access™ Hotel
We carefully hand-picked this hotel based on its dedication to service and excellent guest reviews.
Orbitz Platinum members receive free room upgrades and Platinum and Gold members get other perks upon availability at check-in.
See detailsLocated within 2 miles (3 km) of Crococun Zoo, Now Sapphire Riviera Cancun All Inclusive is within 3 miles (5 km) of Ojo de Agua Beach. This 496-room, 4-star resort welcomes business and leisure travelers with 3 outdoor pools, a marina, and a full-service spa. Puerto Morelos Town Square is also 2.8 mi (4.5 km) from the resort, which is on the beach.
Dining
This resort is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
Rooms
The 496 air-conditioned accommodations feature balconies or patios and afford space to spread out with sitting areas. 32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free minibar items, iPod docks, and coffee makers are other standard amenities.
Property features
Now Sapphire Riviera Cancun All Inclusive features a marina, a full-service spa, and 3 outdoor pools. If you decide to drive, there's free valet parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a nightclub, a children's pool, and a fitness center.
Highlights
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
- Marina
Now Sapphire Riviera Cancun All Inclusive
Super Manzana 11, Manzana 9, Lote 10 Puerto Morelos QROO 77580Hotel Amenities
All-Inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Number or type of beverages limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
- Kayaking
- Snorkeling
- Windsurfing
Land activities
- Bicycling
- Fitness facilities
- Soccer
- Tennis
- Volleyball
- Access to golf course
- Golf green fees
Lessons/classes/games
- Aerobics
- Dancing
- Water fitness
Kids' club
- Supervised activities for children between 3 and 12 years old
Entertainment
- Onsite entertainment and activities
- Access to onsite clubs
- Onsite live performances
Not included
- Use of golf cart
- Use of golf equipment
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkeling excursions
- Airport transfers
- Childcare
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
Hotel Amenities
Built in 2001 and inspired by Mayan village design, the 496-suite Resort Riviera Cancun comprises interconnected public buildings built around and over a series of lily ponds. The resort houses 2 outdoor swimming pools, shops, a full-service business center, and tour desk.
Set in a secluded corner of the resort grounds, Now Spa By Pevonia offers massage, body and facial treatments, and hair and nail care. The facility also offers men's and women's areas and a Turkish bath (surcharges apply for all spa products, services, and treatments. Spa facilities are open to guests when purchasing a spa treatment). Guests can continue to get pampered at the onsite hair salon. Then, enjoy a drink at one of the 2 poolside bars.
High-speed wireless Internet access is complimentary in public areas. Complimentary self-parking is available. A roundtrip airport shuttle is available for a fee. Like all major Riviera Maya hotels, this resort is equipped with its own water purification system. Additional amenities include an ATM, a game room, and a meeting room.
- Full-service spa
- Fitness facilities
- Children's pool
- Swim-up bar
- Multilingual staff
- Babysitting or childcare (surcharge)
- Children's club (free)
- Supervised childcare/activities (free)
- Nightclub
- Conference space
- Gift shops or newsstand
- Shopping on site
- Arcade/game room
- 24-hour front desk
- Porter/bellhop
- ATM/banking
- Dry cleaning/laundry service
- Tennis on site
- Number of bars/lounges - 5
- Number of poolside bars - 2
- Coffee shop or café
- Concierge services
- Hair salon
- Number of outdoor pools - 3
- Billiards or pool table
- Free WiFi
- Total number of rooms - 496
- Number of floors - 3
- One meeting room
- Free valet parking
- Terrace
- Luggage storage
- Conference space size (feet) - 8295
- Outdoor tennis courts - 2
- Year Built 2001
- Beach umbrellas
- Beach towels
- Free self parking
- Sauna
- Steam room
- Tours/ticket assistance
- Marina on site
- Spa treatment room(s)
- Number of restaurants - 7
- Conference space size (meters) - 771
- Number of buildings/towers - 14
- Garden
- Wedding services
Family Friendly Amenities
- Family Hotel
- Outdoor pools
- Children's pool
- Supervised childcare/activities (free)
- Free Wi-Fi
- Outdoor tennis courts
- Children's club (free)
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
- Playground on site
- Cribs/infant beds (complimentary)
- DVD player
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Free self parking, Free valet parking
Room Amenities
- DVD player
- Coffee/tea maker
- Hair dryer
- Room service (24 hours)
- Separate sitting area
- Balcony or patio
- Blackout drapes/curtains
- Ceiling fan
- Air conditioning
- In-room safe
- Phone
- Free local calls
- Free bottled water
- Minibar (stocked, free items)
- Daily housekeeping
- Turndown service
- Bidet
- In-room massage available
- Shower/tub combination
- Free toiletries
- Deep soaking bathtub
- In-room childcare (surcharge)
- Iron/ironing board
- Desk
- In-room climate control (air conditioning)
- MP3 docking station
- iPod docking station
- Free WiFi
- Private bathroom
- Down comforter
- Pillow menu
- LCD TV
- Free cribs/infant beds
- Rollaway/extra beds (free)
- Cable TV service
Where to Eat
Now Sapphire Riviera Cancun All Inclusive offers 8 restaurants and a night club: 5 à la carte, 1 buffet, a grill, and a café. Reservations are not required. All restaurant openings rotate throughout the week. Restaurants open for each meal is dependent upon occupancy levels.
Market Cafe - Buffet restaurant specializing in international cuisine served in a casual atmosphere with exciting decor. Open for breakfast, lunch, and dinner. Dress code: casual. (There is an extra charge for private dinners. Advance reservations are required).
Hours: Breakfast 7 - 11 AM, Lunch 12:30 - 3 PM, and Dinner 6:30 - 10 PM
Approximate seating capacity: 330
Fresco - Mexican journey to delectable delights. Open for dinner. Dress code: casual elegance.
Hours: Dinner 6 - 11 PM
Approximate seating capacity: 100
Cibu - Offers the rich flavors of the Mediterranean. Open for dinner. Dress code: casual elegance.
Hours: Dinner 6 - 11 PM
Approximate seating capacity: 86
Paramour - An elegant, romantic atmosphere offering French fare. Open for dinner. Adults only. Dress code: casual elegance.
Hours: Dinner 6 - 11 PM
Approximate seating capacity: 98
Lemongrass - The best in Asian cuisine, including Teppanyaki tables and a Sushi Bar. Open for dinner. Dress code: casual elegance.
Hours: 6 - 11 PM
Approximate seating capacity: 100
Bluewater Grill - Offers seafood and fish specialties. Open for lunch and dinner. Dress code: casual elegance.
Hours: Noon - 4 PM
Moments - Located in the lobby, serving premium brand liquor and international wines from mid-morning.
Hours: Noon - midnight
Splash - Serves premium brand liquor and international wines by the pool from late morning through the afternoon.
Hours: 10 AM - 5 PM
Eclipse Night Club - Disco opens later in the evening with DJ and dancing.
Hours 10 PM - 1 AM
Nearby Things to Do
The resort provides plenty of recreational opportunities, including kayaking and windsurfing. Tennis buffs can use 2 courts. A fitness center provides cardio equipment and a weight center. Guests can relax in the sauna and steam room. An on-site dive shop can set up scuba-diving courses, certification, and trips (surcharges for scuba diving).
Golf enthusiasts can arrange tee times at Playa del Carmen Golf Course, 20.5 miles (33 kilometers) away. Excursions to Mayan cultural sites such as Chichén Itzá, Tulum and Cobá; nature theme parks, such as Xcaret or Xel-ha; day trips to Cozumel; and sports such as deep-sea fishing and horseback riding can be arranged at the resort's tour desk (surcharges apply for all off-site activities and excursions).
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Surfing/boogie boarding nearby
- Sailing nearby
- Golfing nearby
- Water skiing nearby
- Parasailing nearby
- Personal motorized watercraft on site
- Free bicycles on site
- Fitness classes on site
- Basketball on site
- Kayaking on site
- Playground on site
- Scuba diving on site
- Snorkeling on site
- Volleyball on site
- Windsurfing on site
- Beach volleyball on site
- Boat tours nearby
Spa Services
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Steam room in spa
- Reflexology
- Sports massage
- Detoxification wrap
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Sauna in spa
- Massages
- Body treatments
- Facial treatments
Accessibility
To make special requests for accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
Hotel Policies
Check-in
Minimum check-in age is 18
Check-in time starts at 3 PM
Check-out
Check-out time is noon
Payment types
Pets
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Fees
- New Year's Eve gala dinner fee
- Resort fee
- Breakfast
- Pool access
- Beach access
- Beach loungers
- Beach towels
- Fitness center access
- Children's club/arcade access
- Business center/computer access
- Internet access
- Newspaper
- Phone calls
- In-room safe
- In-room bottled water
- Concierge/valet service
- Self parking
- Valet parking
- Parking
- Housekeeping
Optional extras
- Late check-out fee: MXN 10usd per person per hour, max 5p.m.(subject to availability)
Hotel Name
- Now Sapphire Cancun
- Now Sapphire Cancun All Inclusive
- Now Sapphire Riviera Cancun All Inclusive
- Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
- Now Sapphire Riviera Cancun Puerto Morelos
- Riviera Sapphire Cancun
- All Inclusive Now Sapphire Riviera Cancun
- Now Riviera Sapphire
- Now Sapphire All Inclusive
We should mention
A resort fee is included in the total price displayed. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Awards & Affiliations
Promotions
Night Out Dine Around Promotion
Book a stay at Now Sapphire Rivera Cancun and enjoy complimentary dinner and an evening of entertainment at Now Jade Riviera Cancun Resort & Spa All Inclusive
Guests must contact their resort's concierge in advance to make arrangements. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. This offer is valid for one evening only per stay.