Popular property highlights

Free self parking
Free valet parking
Free WiFi
Babysitting or childcare (surcharge)
24-hour front desk

Located within 2 miles (3 km) of Crococun Zoo, Now Sapphire Riviera Cancun All Inclusive is within 3 miles (5 km) of Puerto Morelos Town Square. This 496-room, 4-star resort welcomes business and leisure travelers with 3 outdoor pools, a marina, and a full-service spa. Artisans Market is also 2.8 mi (4.6 km) from the resort, which is on the beach.

Dining

This resort is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.

The 496 air-conditioned accommodations feature balconies or patios and afford space to spread out with sitting areas. 32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free minibar items, iPod docks, and coffee makers are other standard amenities.

Rooms

Now Sapphire Riviera Cancun All Inclusive features a marina, a full-service spa, and 3 outdoor pools. If you decide to drive, there's free valet parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a nightclub, a children's pool, and a fitness center.

Property features

Highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Marina

Now Sapphire Riviera Cancun All Inclusive

Super Manzana 11, Manzana 9, Lote 10 QROO 77580

Resort Amenities

All-Inclusive Details

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Number or type of beverages limited at one or more venues

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball
  • Access to golf course
  • Golf green fees

Lessons/classes/games

  • Aerobics
  • Dancing
  • Water fitness

Kids' club

  • Supervised activities for children between 3 and 12 years old

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Resort Amenities

Built in 2001 and inspired by Mayan village design, the 496-suite Resort Riviera Cancun comprises interconnected public buildings built around and over a series of lily ponds. The resort houses 2 outdoor swimming pools, shops, a full-service business center, and tour desk.

Set in a secluded corner of the resort grounds, Now Spa By Pevonia offers massage, body and facial treatments, and hair and nail care. The facility also offers men's and women's areas and a Turkish bath (surcharges apply for all spa products, services, and treatments. Spa facilities are open to guests when purchasing a spa treatment). Guests can continue to get pampered at the onsite hair salon. Then, enjoy a drink at one of the 2 poolside bars.

High-speed wireless Internet access is complimentary in public areas. Complimentary self-parking is available. A roundtrip airport shuttle is available for a fee. Like all major Riviera Maya hotels, this resort is equipped with its own water purification system. Additional amenities include an ATM, a game room, and a meeting room.

  • Full-service spa 
  • Fitness facilities 
  • Children's pool 
  • Swim-up bar 
  • Multilingual staff 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Nightclub 
  • Conference space 
  • Gift shops or newsstand 
  • Shopping on site 
  • Arcade/game room 
  • 24-hour front desk 
  • Porter/bellhop 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Tennis on site 
  • Number of bars/lounges - 5 
  • Number of poolside bars - 2 
  • Coffee shop or café 
  • Concierge services 
  • Hair salon 
  • Number of outdoor pools - 3 
  • Billiards or pool table 
  • Free WiFi 
  • Total number of rooms - 496 
  • Number of floors - 3 
  • One meeting room 
  • Free valet parking 
  • Terrace 
  • Luggage storage 
  • Conference space size (feet) - 8295 
  • Outdoor tennis courts - 2 
  • Year Built 2001 
  • Beach umbrellas 
  • Beach towels 
  • Free self parking 
  • Sauna 
  • Steam room 
  • Tours/ticket assistance 
  • Marina on site 
  • Spa treatment room(s) 
  • Number of restaurants - 7 
  • Conference space size (meters) - 771 
  • Number of buildings/towers - 14 
  • Garden 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

Now Sapphire Riviera Cancun All Inclusive offers 496 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with cable channels and DVD players. Coffee/tea makers and free minibar items are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Puerto Morelos resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • DVD player 
  • Coffee/tea maker 
  • Hair dryer 
  • Room service (24 hours) 
  • Separate sitting area 
  • Balcony or patio 
  • Blackout drapes/curtains 
  • Ceiling fan 
  • Air conditioning 
  • In-room safe 
  • Phone 
  • Free local calls 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Free toiletries 
  • In-room massage available 
  • Deep soaking bathtub 
  • Shower/tub combination 
  • Bidet 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • In-room climate control (air conditioning) 
  • Free WiFi 
  • MP3 docking station 
  • iPod docking station 
  • Private bathroom 
  • Free cribs/infant beds 
  • Down comforter 
  • Pillow menu 
  • LCD TV 
  • Rollaway/extra beds (free) 
  • Cable TV service 

Where to Eat

Now Sapphire Riviera Cancun All Inclusive offers 8 restaurants and a night club: 5 à la carte, 1 buffet, a grill, and a café. Reservations are not required. All restaurant openings rotate throughout the week. Restaurants open for each meal is dependent upon occupancy levels.

Market Cafe - Buffet restaurant specializing in international cuisine served in a casual atmosphere with exciting decor. Open for breakfast, lunch, and dinner. Dress code: casual. (There is an extra charge for private dinners. Advance reservations are required).

Hours: Breakfast 7 - 11 AM, Lunch 12:30 - 3 PM, and Dinner 6:30 - 10 PM

Approximate seating capacity: 330

Fresco - Mexican journey to delectable delights. Open for dinner. Dress code: casual elegance.

Hours: Dinner 6 - 11 PM

Approximate seating capacity: 100

Cibu - Offers the rich flavors of the Mediterranean. Open for dinner. Dress code: casual elegance.

Hours: Dinner 6 - 11 PM

Approximate seating capacity: 86

Paramour - An elegant, romantic atmosphere offering French fare. Open for dinner. Adults only. Dress code: casual elegance.

Hours: Dinner 6 - 11 PM

Approximate seating capacity: 98

Lemongrass - The best in Asian cuisine, including Teppanyaki tables and a Sushi Bar. Open for dinner. Dress code: casual elegance.

Hours: 6 - 11 PM

Approximate seating capacity: 100

Bluewater Grill - Offers seafood and fish specialties. Open for lunch and dinner. Dress code: casual elegance.

Hours: Noon - 4 PM

Moments - Located in the lobby, serving premium brand liquor and international wines from mid-morning.

Hours: Noon - midnight

Splash - Serves premium brand liquor and international wines by the pool from late morning through the afternoon.

Hours: 10 AM - 5 PM

Eclipse Night Club - Disco opens later in the evening with DJ and dancing.

Hours 10 PM - 1 AM

Nearby Things to Do

The resort provides plenty of recreational opportunities, including kayaking and windsurfing. Tennis buffs can use 2 courts. A fitness center provides cardio equipment and a weight center. Guests can relax in the sauna and steam room. An on-site dive shop can set up scuba-diving courses, certification, and trips (surcharges for scuba diving).

Golf enthusiasts can arrange tee times at Playa del Carmen Golf Course, 20.5 miles (33 kilometers) away. Excursions to Mayan cultural sites such as Chichén Itzá, Tulum and Cobá; nature theme parks, such as Xcaret or Xel-ha; day trips to Cozumel; and sports such as deep-sea fishing and horseback riding can be arranged at the resort's tour desk (surcharges apply for all off-site activities and excursions).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Surfing/boogie boarding nearby 
  • Sailing nearby 
  • Golfing nearby 
  • Water skiing nearby 
  • Parasailing nearby 
  • Personal motorized watercraft on site 
  • Free bicycles on site 
  • Fitness classes on site 
  • Basketball on site 
  • Kayaking on site 
  • Playground on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Beach volleyball on site 
  • Boat tours nearby 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Resort Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Resort fee
The resort fee includes:
  • Breakfast
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Children's club/arcade access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room bottled water
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: MXN 10usd per person per hour, max 5p.m.(subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • Now Sapphire Cancun
  • Now Sapphire Cancun All Inclusive
  • Now Sapphire Riviera Cancun All Inclusive
  • Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
  • Now Sapphire Riviera Cancun Puerto Morelos
  • Riviera Sapphire Cancun
  • All Inclusive Now Sapphire Riviera Cancun
  • Now Riviera Sapphire
  • Now Sapphire All Inclusive

We should mention

A resort fee is included in the total price displayed. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Night Out Dine Around Promotion

Book a stay at Now Sapphire Rivera Cancun and enjoy complimentary dinner and an evening of entertainment at Now Jade Riviera Cancun Resort & Spa All Inclusive

Guests must contact their resort's concierge in advance to make arrangements. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. This offer is valid for one evening only per stay.

USD 200 in Resort Coupons

Book a stay in any room or rate category and receive USD 200 in resort coupons for use during your stay on spa treatments and food and beverage purchases.

Resort coupons cannot be applied to the following services: beauty salon services, purchases of spa products, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, Internet service, marina services, dive shop, medical services, or car rental and travel agency services. Resort coupons must be redeemed at the time of booking or service. Resort coupons have no cash value and are non-refundable and non-transferable. Coupons do not apply to gratuities, taxes, private functions, and/or special events such as Christmas and New Year gala dinners. Resort coupons are not cumulative and cannot be combined with any other promotion or special offer including, but not limited to discounts for spa treatments. They are only valid for the original stay and cannot be deducted on departure. Offer may not be combined with other promotions or special offers. Restrictions and blackout dates apply. All this offer is subject to availability and may be changed or withdrawn at any time. Not applicable to group bookings. Other restrictions may apply.


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