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Koox Caribbean Paradise Hotel places you next to Quinta Alegria and Riviera Art Gallery. This 40-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and concierge services. It's in central Playa del Carmen and also a short walk from Pier Navega and Nuestra Senora del Carmen Catholic Church.


For your convenience, breakfast is available for a fee.


All 40 individually furnished rooms provide safes. Guests can expect free WiFi and plasma TVs with cable channels. Bathrooms offer rainfall showers and free toiletries.

Property features

Koox Caribbean Paradise Hotel features an outdoor pool, free WiFi in public areas, and spa treatment rooms. There's free offsite parking and a shuttle from the hotel to the airport. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include laundry facilities, a gift shop, and an ATM.


  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Concierge services
  • Laundry facilities

Hotel Amenities

Hotel Amenities

Koox Caribbean Paradise Hotel features an outdoor pool, tour/ticket assistance, and multilingual staff. Public areas are equipped with complimentary high-speed wireless Internet access. This Playa del Carmen hotel also offers gift shops/newsstands, concierge services, and laundry facilities.

Koox Caribbean Paradise Hotel has designated areas for smoking.

  • Airport transportation - drop-off (surcharge) 
  • Total number of rooms - 40 
  • Number of floors - 3 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • 24-hour front desk 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Luggage storage 
  • Concierge services 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Year Built 2000 
  • Free parking nearby 
  • Beach towels 
  • Number of buildings/towers - 1 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free parking nearby

Room Amenities

Koox Caribbean Paradise Hotel offers 40 air-conditioned accommodations with safes and complimentary toiletries. Each accommodation is individually furnished. Plasma televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless high-speed Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Rollaway/extra beds available 
  • Air conditioning 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Hair dryer (on request) 
  • Rainfall showerhead 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Cribs/infant beds available 
  • Cable TV service 
  • Free WiFi 
  • Individually furnished 
  • Plasma TV 

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby 
  • Bicycle rentals nearby 
  • Ecotours nearby 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • Minimum Spring Break check-in age is 16 years old.

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: USD 35
  • In-room safe fee: USD 5 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Caribbean Paradise Hotel
  • Hotel Caribbean Paradise
  • Koox Caribbean Paradise
  • Koox Caribbean Paradise Hotel
  • Koox Caribbean Paradise Hotel Playa del Carmen
  • Koox Caribbean Paradise Playa del Carmen
  • Caribbean Paradise Hotel Playa Del Carmen
  • Caribbean Paradise Resort And Spa

We should mention

Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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