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Candlewood Suites Richmond-West

2.5 out of 5.0

Recent guest reviews

I normally stay in the Savannah area, but wanted to try Brunswick as that would give me a shorter day of diving the following day. Once my car GPS got over her confusion, we found the hotel without a problem. The woman at the frnt desk greeted us warmly and suggested several places the the area to eat. The room was comforable and clean, and we connected to the internet with n problems - a welcome change from m e periences with other hotels! Breakfast the next morning was adequate, if uninspired. The coffee service was in an area where only one person at a time can access it; a clear problem during the morning breakfast rush. The only downside to our stay was that we were on the first floor and could clearly hear people in other rooms, in the hall, and in the parking lot. No one was rudbor obnoxious, but the noise kept me from sleeping as early as I had hoped.

The staff at the hotel were exceptionally friendly, which is wonderful. The room was very good--full-size fridge, stove, microwave, and dishwasher. The bed was very comfortable. The only thing I didn't like is that the rooms are only serviced weekly, which is great for extended stays but not great if a person wants the true hotel experience.

Clean, convenient, close to shopping and food... allows pets and the staff is friendly but not too present.

I can recommend this hotel for short or long stay. The room are clean, staff is very helpful. Some of the furniture should be replaced, just a suggestion.

Candlewood suites is far and away the best experience we've had at a hotel in Richmond. The staff is almost unbelievably friendly, professional, and laid back. The place is immaculately clean. It feels like the management here really cares about their customers.

My fiance and I were in Richmond for a night for a friends wedding and we needed somewhere budget and pet friendly. This hotel was a perfect fit! It's located in a great area with tons of restaurants and stores within walking distance. The staff was so friendly and helpful, especially Jane at the front desk. The rooms are clean and good sized and are stocked with anything you might need. I would definitely stay there again!

Very convenient location. Excellent staff. Very clean rooms. Really, for an extended stay place at those rates, you couldn't ask for more.

The staff was wonderful. So kind and personable. They made are stay enjoyable and were informative of the area.

Loved the location of this hotel. Very close to Short Pump shopping Center and other neat stores. The staff was very friendly. They gave us several DVD's to check out and also provided free popcorn and microwave in the room. Even though this was a busines trip, it was like a mini-vacation. Will definitely stay again when I'm in the area.

The Candlewood Suites Richmond West was very comfortable. The room was clean and had plenty of room. Since they cater to extended stays, the room had a kitchen area. This area was clean and had any cooking utensil you would need. The room also had a nice desk, queen size bed, and a recliner. The room also had a real closet with plenty of space. The bathroom was good sized. All of these amenities would make the room very comfortable for an extended stay. However, since I was there for a weekend trip, there were things missing, such as room and maid service.

The staff was great. The room was spacious and provided many amenities. The bathroom was large and the kitchenette was more than satisfactory. I'll stay here my next visit to the area.

4120 Brookriver Dr Glen Allen VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • 24-hour business center

Located within a 5-minute walk of Children's Museum of Richmond, Candlewood Suites Richmond-West is within a mile (2 km) of Short Pump Town Center. This 122-room aparthotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center. Children's Museum of Richmond and Science Museum of Virginia are also within a 20-minute drive of this Glen Allen aparthotel.


Rooms

All 122 air-conditioned apartments feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Coffee makers, free weekday newspapers, and free local calls are also standard. Weekly housekeeping is available.


Property features

Guests of Candlewood Suites Richmond-West enjoy a fitness center, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The front desk has multilingual staff that can help with dry cleaning/laundry and securing valuables. Additional amenities include express check-out, laundry facilities, and barbecue grills.

Room options

Suite, 1 Queen Bed with Sofabed, Smoking

Queen 1 | Sleeps 4

Suite, 1 Queen Bed with Sofabed, Non Smoking

Queen 1 | Sleeps 4

Standard Room

Queen 1 | Sleeps 2

Studio Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Candlewood Suites Richmond-West

Everyone (3) Couples (2) Business (3) Family (1) Other (2)
4

a useful travel stop

Everyone

I normally stay in the Savannah area, but wanted to try Brunswick as that would give me a shorter day of diving the following day. Once my car GPS got over her confusion, we found the hotel without a problem. The woman at the frnt desk greeted us warmly and suggested several places the the area to eat. The room was comforable and clean, and we connected to the internet with n problems - a welcome change from m e periences with other hotels! Breakfast the next morning was adequate, if uninspired. The coffee service was in an area where only one person at a time can access it; a clear problem during the morning breakfast rush. The only downside to our stay was that we were on the first floor and could clearly hear people in other rooms, in the hall, and in the parking lot. No one was rudbor obnoxious, but the noise kept me from sleeping as early as I had hoped.

By , from SWFL on Jul 9, 2017

4

good for extended stay

Everyone

The staff at the hotel were exceptionally friendly, which is wonderful. The room was very good--full-size fridge, stove, microwave, and dishwasher. The bed was very comfortable. The only thing I didn't like is that the rooms are only serviced weekly, which is great for extended stays but not great if a person wants the true hotel experience.

By , from Virginia on Jun 26, 2017

4

nice studio hotel

Everyone

Clean, convenient, close to shopping and food... allows pets and the staff is friendly but not too present.

By on Dec 31, 2016

5

good place to stay

Singles

I can recommend this hotel for short or long stay. The room are clean, staff is very helpful. Some of the furniture should be replaced, just a suggestion.

By on Sep 13, 2015

5

best hotel in town

Couples

Candlewood suites is far and away the best experience we've had at a hotel in Richmond. The staff is almost unbelievably friendly, professional, and laid back. The place is immaculately clean. It feels like the management here really cares about their customers.

By on Jul 29, 2015

5

great hotel!

Couples

My fiance and I were in Richmond for a night for a friends wedding and we needed somewhere budget and pet friendly. This hotel was a perfect fit! It's located in a great area with tons of restaurants and stores within walking distance. The staff was so friendly and helpful, especially Jane at the front desk. The rooms are clean and good sized and are stocked with anything you might need. I would definitely stay there again!

By on Jul 14, 2015

4

i'd stay again!

BusinessTravelers

Very convenient location. Excellent staff. Very clean rooms. Really, for an extended stay place at those rates, you couldn't ask for more.

By on Apr 7, 2014

4

perfect for a relaxing getaway if you don't need a pool or onsite restaurant.

Families

The staff was wonderful. So kind and personable. They made are stay enjoyable and were informative of the area.

By on Apr 16, 2013

5

great location

BusinessTravelers

Loved the location of this hotel. Very close to Short Pump shopping Center and other neat stores. The staff was very friendly. They gave us several DVD's to check out and also provided free popcorn and microwave in the room. Even though this was a busines trip, it was like a mini-vacation. Will definitely stay again when I'm in the area.

By on Jul 24, 2008

4

great for extended stays

Singles

The Candlewood Suites Richmond West was very comfortable. The room was clean and had plenty of room. Since they cater to extended stays, the room had a kitchen area. This area was clean and had any cooking utensil you would need. The room also had a nice desk, queen size bed, and a recliner. The room also had a real closet with plenty of space. The bathroom was good sized. All of these amenities would make the room very comfortable for an extended stay. However, since I was there for a weekend trip, there were things missing, such as room and maid service.

By on Sep 9, 2007