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Candlewood Suites Glen Allen-Short Pump by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Glen Allen-Short Pump by IHG

Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Fitness facility
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
4120 Tom Leonard Dr, Glen Allen, VA, 23060
  • Place, Short Pump Town Center
    ‪3 min drive‬
  • Place, Broad Street
    ‪21 min drive‬
  • Place, Kings Dominion
    ‪28 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.4 out of 10
Very good
(16 reviews)
  • 524 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)

  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite (Bed Type Assigned at Check-In)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite (Bed Type Assigned at Check-In)

9.6 out of 10
Exceptional
(7 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Mobility Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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Exterior

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About the neighborhood

Glen Allen

Located within 2 miles (3 km) of Short Pump Town Center, Candlewood Suites Glen Allen-Short Pump by IHG places you within a few miles (5 km) of Elk's Lodge. This 122-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Short Pump Town Center - 3 min drive - 1.3 miles
  • Broad Street - 21 min drive - 13.6 miles
  • Greater Richmond Convention Center - 22 min drive - 14.4 miles
  • Maymont Park - 23 min drive - 14.4 miles
  • Kings Dominion - 28 min drive - 24.3 miles

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Wawa - ‬15 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Cook Out - ‬15 min walk
  • ‪Taco Bell - ‬18 min walk

About this property

Candlewood Suites Glen Allen-Short Pump by IHG

Candlewood Suites Glen Allen-Short Pump by IHG features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
Guests can expect 43-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Kitchens, dining areas, and refrigerators are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

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Interior entrance
Wingate by Wyndham Richmond Short Pump
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  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,873 reviews
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Jun 21 - Jun 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet (varies based on length of stay)
  • Pet weight must not exceed 80 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen Short Pump by IHG
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen

Frequently asked questions

Is free cancellation available at Candlewood Suites Glen Allen-Short Pump by IHG?

Candlewood Suites Glen Allen-Short Pump by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Glen Allen-Short Pump by IHG?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Glen Allen-Short Pump by IHG on Jun 28, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Candlewood Suites Glen Allen-Short Pump by IHG?

This hotel is located in Glen Allen, close to Short Pump Town Center, Regency Square Mall, and Cultural Arts Center Glen Allen. Elk's Lodge is also within a driving distance of 3.7 mi.

Will I be able to park at Candlewood Suites Glen Allen-Short Pump by IHG?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Candlewood Suites Glen Allen-Short Pump by IHG feature a casino?

No, Candlewood Suites Glen Allen-Short Pump by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Glen Allen-Short Pump by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Candlewood Suites Glen Allen-Short Pump by IHG?

Amenities that appeal to couples at this hotel include a wet bar, a kitchen, and free wired internet.

Are there hot tubs at Candlewood Suites Glen Allen-Short Pump by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Glen Allen-Short Pump by IHG feature a restaurant that includes a breakfast menu?

No, Candlewood Suites Glen Allen-Short Pump by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Glen Allen-Short Pump by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Glen Allen-Short Pump by IHG for a fee of USD 50 per pet, per stay.

Are there connecting rooms at Candlewood Suites Glen Allen-Short Pump by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Candlewood Suites Glen Allen-Short Pump by IHG?

The closest major airport to Candlewood Suites Glen Allen-Short Pump by IHG is Richmond Intl. Airport (RIC), which is 20.5 mi away (27 minutes by car).

Can I book a room with a balcony at Candlewood Suites Glen Allen-Short Pump by IHG?

No, there aren't any guestrooms at Candlewood Suites Glen Allen-Short Pump by IHG that offer a balcony.

Candlewood Suites Glen Allen-Short Pump by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 472 out of 771 reviews
Rating 8 - Good. 175 out of 771 reviews
Rating 6 - Okay. 69 out of 771 reviews
Rating 4 - Poor. 33 out of 771 reviews
Rating 2 - Terrible. 22 out of 771 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roland

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean rooms
Stayed 1 night in Feb 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice size room, slow drains and elevator. Many stores and restaurants nearby.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kiara

Liked: Cleanliness, amenities, property conditions & facilities
Front Desk Staff Was Exceptionally Nice!!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Aerie was amazing! I will stay again just because of Aerie’s helpfulness and good customer service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities
Staff always friendly and welcoming the property and room is clean this was my third stay and I will be back!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Quiet and comfortable pet friendly hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Near everything and ease of check in
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Rooms are dated but clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and facilities
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, amenities
Had a great one night stay, room was clean, staff was courteous, easy check in.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean & well stocked. The staff was friendly & courteous. I will stay here again.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Meloni

Liked: Cleanliness, staff & service, amenities
Everything was dimly lit, old looking beige paint which made it look depressing. The staff was excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall. Desk stuff went above and beyond. Thanks
Stayed 1 night in Jan 2026
Verified

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
The staff seemed very courteous. The room were clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
Great place
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Front desk agent was friendly. The hotel and room were clean and quiet.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jacqueline

Liked: Staff & service, property conditions & facilities, room comfort
Our stay was awesome. Nice and clean. Staff was pleasant and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times and they have always been great!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Stay

It was a great stay and we were very comfortable with the room!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay-it was clean and quiet!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

LaRhonda

Liked: Staff & service
Disliked: Cleanliness
Not clean
Stayed 1 night in Feb 2026

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