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Isle Casino Hotel - Bettendorf

3.0 out of 5.0

Recent guest reviews

It was clean and very nice buffet was expensive but little cafe in lobby was very good.

the web site leads you to believe there is a safe in every room, which is not correct, safes are only in the suites. We reserved a king, however a king was not available on check in, we were put in a 2 queen room and told to ask at the desk the next day. The next day we were told to read the fine print, nothing is guaranteed, there are no more rooms available. The ironing board was just leaning up against a wall, no closet to store it in. The bathroom door had been repaired with a piece of metal screwed across the door, apparently to cover a hole in the door. The house keeper was very nice, over all the facility was very clean, however the front desk staff were not willing to work with us at all, not even an apology for not being able to help us or friendly at all.

It's a nice clean casino with very nice rooms. I got a room with a view of the Mississippi River. The staff? Very disappointed. The overall attitude was not good. Not accommodating at all to the point of being rude. And, the policy of a 48 hour notice for a ride to the airport is ridiculous.

Rude, dismissive and unapologetic staff. Check in was painful and treated horribly. Shouldn't have been argued with at front desk. Bedding was old and thin.

could not get a room for one night, had to book through orbit to get a room for 2 nights. Only had smoking room available, bathroom tub out dated and dangerous, base is curved making it easy to slip and fall.

this hotel was beautiful and clean and the onsite restaurants are very good and convenient

Stayed for a wedding. Very nice, comfortable beds, very clean.

Great service great staff lot of fun and I got a good night's rest

Was there for a conference and the facility was great.

Nice room on the river. Very clean and comfortable

The only reason I won't go back is because they allow smoking inside. Obviously they don't care about their customers health.

Good selection of machines. Pleasant atmosphere. Happy to see good selection of free beverages i.e. coffee.

I requested joining rooms with 2 queen beds and we got it

comfy bed. Really wish this hotel had a complimentary breakfast and a refrigerator in the room!!! Would stay more often.

Great place to stay! Service was great, hotel was clean and pretty!

We had a very nice stay. They could have used a book/brochure or something in the room to tell about the amenities, locations and times of operation for them. Also they need some chairs or benches or something out by the valet entrance.

1777 Isle Pkwy Bettendorf IA

Hotel highlights

  • Steps from Isle of Capri
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Isle Casino Hotel - Bettendorf places you next to Isle of Capri and within a few miles (5 km) of other popular attractions like TaxSlayer Center. This 509-room, 3-star hotel welcomes business and leisure travelers with a marina, a casino, and 3 restaurants. Centrally located in Bettendorf, the hotel is connected to the convention center, and a short walk from Celebration River Cruise Dock and Quad Cities Waterfront Convention Center.


Dining

There are multiple options for onsite dining with 3 restaurants, including Farmers Pick Buffet, which specializes in American cuisine. Quench your thirst with a drink at the bar/lounge. For your convenience, a buffet breakfast is served for a fee weekends from 7:00 AM to 11:00 AM.


Rooms

Guests can expect to find free WiFi and 42-inch an LCD TV with cable channels and pay movies. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free local calls, and a ceiling fan.


Property features

Guests of Isle Casino Hotel - Bettendorf have access to a marina, a casino, and an indoor pool. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour fitness center, free WiFi in public areas, and conference space.

Room options

South Tower King Smoking

King 1 | Sleeps 2

South Tower Queen

Queen 2 | Sleeps 4

North Tower King Smoking

King 1 | Sleeps 2

North Tower King

King 1 | Sleeps 3

Guest reviews for Isle Casino Hotel - Bettendorf

Everyone (22) Business (4) Couples (17) Family (5) Other (2) Friends (5)
5
Everyone

By on Sep 3, 2019

Review comment responded on Sep 4, 2019

Thanks so much for the kind review!

4
Families

It was clean and very nice buffet was expensive but little cafe in lobby was very good.

By on Aug 26, 2019

Review comment responded on Aug 26, 2019

Thanks so much for the kind review!

5
Everyone

By on Aug 11, 2019

Review comment responded on Aug 12, 2019

Thanks so much for the 5 stars!

5
Everyone

By on Jun 23, 2019

Review comment responded on Jun 24, 2019

We sincerely appreciate the five stars!

3
Families

the web site leads you to believe there is a safe in every room, which is not correct, safes are only in the suites. We reserved a king, however a king was not available on check in, we were put in a 2 queen room and told to ask at the desk the next day. The next day we were told to read the fine print, nothing is guaranteed, there are no more rooms available. The ironing board was just leaning up against a wall, no closet to store it in. The bathroom door had been repaired with a piece of metal screwed across the door, apparently to cover a hole in the door. The house keeper was very nice, over all the facility was very clean, however the front desk staff were not willing to work with us at all, not even an apology for not being able to help us or friendly at all.

By on Apr 1, 2019

Review comment responded on Apr 3, 2019

We never like to hear this! We will pass along to the team here immediately to make sure the descriptions are correct and the service levels were noted.

4
Everyone

By on Mar 25, 2019

Review comment responded on Apr 3, 2019

So glad you enjoyed!

3
Everyone

It's a nice clean casino with very nice rooms. I got a room with a view of the Mississippi River. The staff? Very disappointed. The overall attitude was not good. Not accommodating at all to the point of being rude. And, the policy of a 48 hour notice for a ride to the airport is ridiculous.

By , from Florida on Jan 11, 2019

Review comment responded on Jan 17, 2019

We never line to hear that! Feel free to give our Hotel Manager a call if you would like to discuss more - 563-441-7000

3
Everyone

Rude, dismissive and unapologetic staff. Check in was painful and treated horribly. Shouldn't have been argued with at front desk. Bedding was old and thin.

By on Dec 3, 2018

Review comment responded on Dec 13, 2018

We never like to hear that! RC, if you want to discuss more, please give Ashley D a call - 563-441-7000

2
Everyone

could not get a room for one night, had to book through orbit to get a room for 2 nights. Only had smoking room available, bathroom tub out dated and dangerous, base is curved making it easy to slip and fall.

By , from Galesburg il. on Aug 2, 2018

Review comment responded on Aug 23, 2018

Sorry about that, Tom. We will certainly pass along the info about the bath tub. In the mean time, hopefully we will fit the 5 star mark next time!

5

beautiful hotel on the river

Everyone

this hotel was beautiful and clean and the onsite restaurants are very good and convenient

By on May 14, 2018

Isle Casino Hotel - Bettendorf

1777 Isle Pkwy, Bettendorf, IA 52722
url importing https://www.orbitz.com/Quad-Cities-Hotels-Isle-Casino-Hotel---Bettendorf.h1771006-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.