Room was great, just no TV operation. Call to complain, no answer.
The location is a great place. The TV didn’t work and I let the front desk know he said to wait 20 mins I did and he said he couldn’t help me. The next morning TV still didn’t work let the front desk know again and he came right up and fixed it.
Very clean as usual. Great location with a variety of restaurants right around it. Free breakfast was good.
The place was just how we expected it. The staff were polite and courteous.
Love the location and the cleanlines- didn't like that the TV didn't work- 2nd time
Through Orbitz the price couldn't be beat so I thought I give it a try. It was a great location for my trip, clean, quiet and exceptionally helpful staff. I would recommend
We have stayed here over the years, and have always enjoyed the hotel. Staff is great, breakfast is nice, small pool but to kids it doesn't matter much. The area around this hotel has grown a lot. A lot of construction going on. The noise level is pretty loud especially very early in the morning so if your a light sleeper I would take ear plugs.Over all we like this hotel.
map to find was confusing, pleasant property, north entrance hard to negotiate with luggage
The breakfast was excellent. The rooms were clean and quiet.
Fantastic customer service. Very clean and neat. I did not expect too much after a weekend filled with disappointment, but they delivered.
We really enjoyed our stay here. We had family issues and this was a great place to relax after things are taken care of. We will return here in the future.
We really enjoyed our stay here. We always will stay at Hampton inn where ever we travel. Always friendly and helpful.
The staff was super friendly, the hotel was well maintained and very clean. The breakfast was also top notch as far as hotel breakfasts go. I'd love to stay here again if we are ever back through again.
Very nice hotel with easy freeway access. That freeway access though makes it very difficult to get out of the parking lot during rush hour times. Overall the stay was very nice but the little things were missed. There was a used diaper in the open handicapped parking when I arrived, two days later it was still there. It wasn't covered by a car that I ever saw so it was visible to any staff member who might have walked by or even stepped out of the front entrance, but no one picked it up. The third day I parked around back. My TV remote didn't work because the batteries were dead and the iron/ironing board in my room were many years old. The iron didn't spray and the ironing board didn't close, so it sat open in my room for three days. The free breakfast was lackluster. There was a wide variety but the bananas were never changed and the same bruised banana was there three days in a row. The hot items provided were put out in bulk early and if they weren't popular they stayed there for 4 hours. Premade omelets, cubed potatoes instead of real hashbrowns, Canadian bacon instead of the real stuff, polish style sausage instead of ground sausage. None of these items were my favorite so I went for the hard boiled egg. Those eggs were so old they had to have been put in and out of the fridge for a week. And, there was no salt and pepper packets available if you wanted to take breakfast to your room. I understand that a free breakfast is difficult so I still give 4 stars for effort.
Our key wouldn't always work but the front desk staff was so kind and apologetic.
Great location. Clean rooms and pool. Friendly staff would stay there again.
We enjoyed our stay and our room was very clean. We enjoyed our breakfast and the employees were very helpful and friendly. We will stay there in the future when we visit our family in that area.
Within a short walk of Thanksgiving Point, Hampton Inn Lehi-Thanksgiving Point is within 2 miles (3 km) of Mountain Point Medical Center. This 75-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free breakfast is included with your stay.
Hampton Inn Lehi-Thanksgiving Point's 75 rooms provide refrigerators, coffee makers, and free newspapers. 32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include free local calls, safes, and ironing boards.
At Hampton Inn Lehi-Thanksgiving Point, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Room was great, just no TV operation. Call to complain, no answer.
Harry thank you for the feedback, I’ll definitely work with my team to see what we could have done differently. That was a very easy fix.
The location is a great place. The TV didn’t work and I let the front desk know he said to wait 20 mins I did and he said he couldn’t help me. The next morning TV still didn’t work let the front desk know again and he came right up and fixed it.
Tina thank you for allowing me the opportunity to hear from you, I sincerely apologize you had an issue with the TV. I will work with my department managers to see how we could have been efficient.
Very clean as usual. Great location with a variety of restaurants right around it. Free breakfast was good.
Chris you hit on all of our sellings points..... Amazing FREE hot breakfast buffet Perfect Location and with in a 2 minute walk to 6 different restaurants. Thank you for your vote of confidence and endorsement, I sincerely appreciate it.
The place was just how we expected it. The staff were polite and courteous.
awesome 5 stars out of 5 stars. I am thrilled to see you thoroughly enjoyed your stay. I will pass on your compliments to the team.
Love the location and the cleanlines- didn't like that the TV didn't work- 2nd time
you are the best!!!! Thank you for sharing your experience with me and the rest of the world. You just helped 1000's of potential guests make a more informed decision. We also think out location is perfect, just right off the freeway but in a very convenient location. Plenty of eating establishments with in a minute walk.
Through Orbitz the price couldn't be beat so I thought I give it a try. It was a great location for my trip, clean, quiet and exceptionally helpful staff. I would recommend
Your willingness to recommend is one of the best compliments we can get, thank you for your vote of confidence. I love to hear how exceptional our team was. I will pass on your kind words. Thank you and have a great day.
We have stayed here over the years, and have always enjoyed the hotel. Staff is great, breakfast is nice, small pool but to kids it doesn't matter much. The area around this hotel has grown a lot. A lot of construction going on. The noise level is pretty loud especially very early in the morning so if your a light sleeper I would take ear plugs.Over all we like this hotel.
map to find was confusing, pleasant property, north entrance hard to negotiate with luggage
Thank you taking the time to score he hotel and share your experience with us.