Our room had a great view of the valley. Every employee was personable and professional. The bed was truly comfy. The pool was heated and great for a February swim in the sunshine. The cookies and milk were above and beyond. We slept through breakfast, but I imagine it was great, too.
Overall condition of the motel is good for the cost of renting a room. The hotel staff is friend however they struggle to fix problems. We didn't have internet service most of the time we were there, the TV wouldn't change channels and we reserved a King bed and got two queens. They were able to ...
Didn't clean our room on a regular basis. I had to ask them to do it. Toilet clogged a couple times. Sink was clogged also. But front desk personnel were extremely helpful and friendly. Overall facility was well kept. Just a little lack of room cleaning service with fresh towels needed ...
Had a great experience overall .. the hot tub was closed and that was a big reason we stayed there and the pictures were a bit deceiving on the pool area ... the room was great and staff helpful .. we would stay again and hope the pool area was up and running .. ps breakfast was great and greasy ...
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I truly enjoyed my stay at the crystal inn, I stayed here because it was affordable and the amenities like the pool and spa were a plus. It was close to great pubs and restaurants, and I truly enjoyed how comfy the bed was, first time in a long time I fell asleep in minutes after lying down. My only complaint was that I wasn’t able to get the room that had a large bathtub in the middle of it, it’s what drew me to check in with your hotel, I wish it would’ve been an optional upgrade or somehow listed in the app as available. Nonetheless I truly enjoyed my stay here and look forward to visiting again.
We were in Provo for a tournament at BYU. The hotel is a great place to stay, with friendly staff, clean facilities, and we loved the attached restaurant.
Great location with clean and modern facilities. Enjoyed the pool and jacuzzi. Beds were very comfortable. Had to request hand/body lotion from front desk - that should have been included in the complimentary toiletries, as the local climate is VERY dry. A lightweight blanket was provided as I requested in the booking - which was appreciated since comforters invariably get too warm during the night. Would have preferred a later end-time for breakfast (9 AM was too early). Otherwise, an enjoyable stay.
We have stayed there twice now. Great breakfast with nice touches like almonds and walnuts for your oatmeal. Will stay there again.