Overall condition of the motel is good for the cost of renting a room. The hotel staff is friend however they struggle to fix problems. We didn't have internet service most of the time we were there, the TV wouldn't change channels and we reserved a King bed and got two queens. They were able to ...
Had a great experience overall .. the hot tub was closed and that was a big reason we stayed there and the pictures were a bit deceiving on the pool area ... the room was great and staff helpful .. we would stay again and hope the pool area was up and running .. ps breakfast was great and greasy ...
I truly enjoyed my stay at the crystal inn, I stayed here because it was affordable and the amenities like the pool and spa were a plus. It was close to great pubs and restaurants, and I truly enjoyed how comfy the bed was, first time in a long time I fell asleep in minutes after lying down. My only complaint was that I wasn’t able to get the room that had a large bathtub in the middle of it, it’s what drew me to check in with your hotel, I wish it would’ve been an optional upgrade or somehow listed in the app as available. Nonetheless I truly enjoyed my stay here and look forward to visiting again.
I am a sales rep and cover 5 states in my territory and stay in hotels 3 nights a week. I have to say this hotel isn't bad, however, the carpet in the hallways and room is filthy and needs to be cleaned and vacuumed. Also, the counters in the bathroom were very dirty and sticky.
We were in Provo for a tournament at BYU. The hotel is a great place to stay, with friendly staff, clean facilities, and we loved the attached restaurant.
This must be the new flagship Courtyard Marriott hotel. I loved this location and the design and amenities at this location. They even have a full-service restaurant with great food, service and environment.
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