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Crystal Inn Hotel & Suites West Valley City

3.0 out of 5.0

Recent guest reviews

The staff when we checked in on our initial stay on May 20 were super friendly, very helpful and made our experience great. We will stay there again in the future just because of that. On our return trip on June 5-6, staff was still very friendly and our room was very nice and clean. Each stay we were provided with a personalized letter, greeting us and thanks us for being loyal customers. It was a really nice touch.

Great Breakfast, Comfortable beds It was all good. Good price through Orbitz

I had the absolute best experience with this hotel. They made special accommodations before I even arrived. Due to unforeseen circumstances I was able to check in earlymy room was upgraded. The staff was extremely helpful. The only frustration was the lady who cleaned our room. We were in the shower so I double secured the door because I didnt want anyone to come in. Well,she knocked on the door 4x and tried to open the door. When it got stuck she went to another room and called our room. When we didnt answer the phone she came back to the door and knocked louder with the door open. So one of us just decided to get out of the shower and meet her at the door. Good on them for wanting to get all the rooms cleaned. But I had the do not disturb sign up. Another day, I got a phone call from the front desk informing me that the "candles I was burning in my room" has been removed and she firmly reminded me that candles are prohibited. We got back to the hotel and I went to the front desk to see what happened and she apologized profusely, because it wasnt from my room. It was a floor underneath. The house keeper "gets confused, sorry for the trouble". But other than those little things, everything was smooth sailing!

Clean and spacious room, with a very friendly staff as always

the breakfast is perfect,the rom is big enough,and the stuffs are slo nice,it is easy to get airport transportation

Wonderful hotel, airport pick up was slow. Return to airport was on schedule

Staff was very helpful especially with shuttle transfers to and from the airport. Room was clean. Bed was not comfortable and neither were the pillows but for one night we managed. Breakfast was pretty good: sausage, eggs, cereal, etc. Only complaint was that the pancakes were really hard, which seemed odd first thing in the morning. All in all the most important thing to me is cleanliness, so for that I'd recommend it.

Great staff and delicious breakfast. Would’ve like weights in the exercise room.

Other than noisy neighbors, we were very happy with our stay at Crystal Inn. The breakfast buffet was top notch and we enjoyed using the pool and jacuzzi. Very helpful and friendly staff.

Crystal Inn Hotel & Suites West Valley City was absolutely amazing! The room was clean and comfortable, and the staff were courteous and strived to make us feel right at home. Free parking and breakfast were great bonuses as well! I would definitely stay here again when I visit SLC!

One of the nicest Hotel's in West Valley, Utah for the money. Close to freeways. shopping and Restaurants. Maverick Center is also great to be close too. The downside is my son's car was stolen as he was parked in the back of the Hotel. It was well lit with that being said, he was not happy. The staff did everything they could to help us including providing security tape that was found the guy literally stealing the car.

Nice Hotel, great location. Close to everything like restaurants and other major cities nearby and the Salt Lake City Airport. It was a great hotel to spent a couple nights, breakfast was excellent.

We stayed for a week, staff was great and our room was cleaned every day. Clean and comfortable, everything was simply awesome. Washer and dryer downstairs. Highly recommend this hotel.

Very Good Hotel for the money, very comfortable room with the exception of the air conditioning did not keep us as cool as we like since there is a half wall that is between the air conditioning and the bed.

Sarah at the front desk was amazing! Super helpful and nice. The breakfast buffet was delicious. The room was huge and comfortable.

Very clean room and the staff was very friendly. The whole hotel was very nice.

There are three locations of Crystal Inn in Salt Lake City. They are all three my go to spots. I am confident that which ever is closest to my reason to stay will treat me and my family well.

Great hotel and very large rooms and clean. Staff very friendly and hospitable. WiFi was super fast and breakfast was delicious. My daughter loved it a lot. I highly recommend.

2254 West City Center Court West Valley City UT

Hotel highlights

  • Walking distance to Maverik Center
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Crystal Inn Hotel & Suites West Valley City places you next to Hale Center Theater and within a 10-minute walk of Maverik Center. This 122-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.


Dining

Free hot/cold buffet breakfast is served each morning from 6 AM to 9 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with satellite channels and a DVD player. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include an iPod dock, a refrigerator, and a microwave. Limited housekeeping is available.


Property features

Guests of Crystal Inn Hotel & Suites West Valley City have access to an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this ski hotel include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 5

Suite, 1 King Bed, Jetted Tub

King 1 | Sleeps 5

Guest reviews for Crystal Inn Hotel & Suites West Valley City

Everyone (46) Couples (3) Business (3) Family (5)
5
Families

The staff when we checked in on our initial stay on May 20 were super friendly, very helpful and made our experience great. We will stay there again in the future just because of that. On our return trip on June 5-6, staff was still very friendly and our room was very nice and clean. Each stay we were provided with a personalized letter, greeting us and thanks us for being loyal customers. It was a really nice touch.

By on Jun 11, 2019

5
Everyone

By on May 7, 2019

5
Everyone

By on Apr 24, 2019

5
Families Families

Great Breakfast, Comfortable beds It was all good. Good price through Orbitz

By on Mar 27, 2019

5
Everyone

I had the absolute best experience with this hotel. They made special accommodations before I even arrived. Due to unforeseen circumstances I was able to check in earlymy room was upgraded. The staff was extremely helpful. The only frustration was the lady who cleaned our room. We were in the shower so I double secured the door because I didnt want anyone to come in. Well,she knocked on the door 4x and tried to open the door. When it got stuck she went to another room and called our room. When we didnt answer the phone she came back to the door and knocked louder with the door open. So one of us just decided to get out of the shower and meet her at the door. Good on them for wanting to get all the rooms cleaned. But I had the do not disturb sign up. Another day, I got a phone call from the front desk informing me that the "candles I was burning in my room" has been removed and she firmly reminded me that candles are prohibited. We got back to the hotel and I went to the front desk to see what happened and she apologized profusely, because it wasnt from my room. It was a floor underneath. The house keeper "gets confused, sorry for the trouble". But other than those little things, everything was smooth sailing!

By on Dec 24, 2018

5
Everyone

Clean and spacious room, with a very friendly staff as always

By , from West valley, Utah on Oct 10, 2018

5
Everyone

the breakfast is perfect,the rom is big enough,and the stuffs are slo nice,it is easy to get airport transportation

By , from houston on Oct 3, 2018

5
Everyone

Wonderful hotel, airport pick up was slow. Return to airport was on schedule

By on Oct 2, 2018

4
Everyone

Staff was very helpful especially with shuttle transfers to and from the airport. Room was clean. Bed was not comfortable and neither were the pillows but for one night we managed. Breakfast was pretty good: sausage, eggs, cereal, etc. Only complaint was that the pancakes were really hard, which seemed odd first thing in the morning. All in all the most important thing to me is cleanliness, so for that I'd recommend it.

By on Sep 13, 2018

4
Everyone

Great staff and delicious breakfast. Would’ve like weights in the exercise room.

By , from Iowa on Sep 10, 2018

Crystal Inn Hotel & Suites West Valley City

2254 West City Center Court, West Valley City, UT 84119