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Crystal Inn Hotel & Suites West Valley City

3.0 star property
Hotel in West Valley City with free breakfast and airport shuttle service
VIP Access

Choose dates to view prices

Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby
Pillowtop beds, individually furnished, desk, laptop workspace
Front of property
Indoor spa tub
Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly

Explore the area

View in a map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Place, Hale Center Theater
    ‪2 min walk‬
  • Place, Maverik Center
    ‪5 min walk‬
  • Place, Salt Palace Convention Center
    ‪9 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(131 reviews)
  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

West Valley City

Crystal Inn Hotel & Suites West Valley City places you next to Hale Center Theater and within a 10-minute walk of Maverik Center. This 122-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Hale Center Theater - 2 min walk - 0.1 miles
  • Maverik Center - 5 min walk - 0.3 miles
  • Delta Center - 9 min drive - 8.1 miles
  • Salt Palace Convention Center - 9 min drive - 8.1 miles
  • University of Utah - 15 min drive - 11.7 miles

Getting around

  • Murray Central Station - 9 min drive
  • Decker Lake Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Squatters Corner Pub - ‬17 min walk
  • ‪Olive Garden - ‬16 min walk
  • ‪The Westerner Dance Hall, Bar & Grill - ‬17 min walk
  • ‪Cracker Barrel - ‬1 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Crystal Inn Hotel & Suites West Valley City

Hotel in West Valley City with free breakfast and airport shuttle service
Guests of Crystal Inn Hotel & Suites West Valley City have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and free local calls are other standard amenities. Limited housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Crystal Inn Hotel & Suites Midvalley
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  • Breakfast included
  • Pet friendly
9.0 out of 10, Wonderful, 2,809 reviews
$89 nightly
The price is $102
Feb 1 - Feb 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 15 2025 to January 12 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 113.82 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Crystal Inn Hotel & Suites West Valley City.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Frequently asked questions

Is a free cancellation option available at Crystal Inn Hotel & Suites West Valley City?

Crystal Inn Hotel & Suites West Valley City offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Crystal Inn Hotel & Suites West Valley City?

As of Jan 3, 2026, prices found for a 1-night stay for 2 adults at Crystal Inn Hotel & Suites West Valley City on Jan 4, 2026 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crystal Inn Hotel & Suites West Valley City?

Guests enjoy the hotel's walkable location in West Valley City based on their ratings, and it's within a 10-minute walk of Maverik Center and Hale Center Theater. You'll also find Stonebridge Golf Club and Seven Peaks Waterpark within a short drive.

Is parking available on site at Crystal Inn Hotel & Suites West Valley City?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Crystal Inn Hotel & Suites West Valley City include a casino at the property?

No, Crystal Inn Hotel & Suites West Valley City doesn't have a casino.

Will I find an indoor pool at Crystal Inn Hotel & Suites West Valley City?

Yes, this hotel has an indoor pool along with a hot tub. Note though that pool facilities will be unavailable from December 15 2025 until January 12 2026 (subject to change).

What amenities will couples enjoy at Crystal Inn Hotel & Suites West Valley City?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Are there hot tubs at Crystal Inn Hotel & Suites West Valley City?

Yes, this hotel has a spa tub.

Does Crystal Inn Hotel & Suites West Valley City have a restaurant that serves breakfast?

Crystal Inn Hotel & Suites West Valley City offers free buffet breakfast each morning though there is no restaurant.

Will Crystal Inn Hotel & Suites West Valley City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Crystal Inn Hotel & Suites West Valley City for a fee of USD 113.82 per accommodation, per stay.

Does Crystal Inn Hotel & Suites West Valley City have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Crystal Inn Hotel & Suites West Valley City?

The closest major airport to Crystal Inn Hotel & Suites West Valley City is Salt Lake City International Airport (SLC), which is 8.5 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Crystal Inn Hotel & Suites West Valley City?

No, at Crystal Inn Hotel & Suites West Valley City, there aren't any guestrooms that list a balcony.

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1350 out of 2016 reviews
Rating 8 - Good. 426 out of 2016 reviews
Rating 6 - Okay. 138 out of 2016 reviews
Rating 4 - Poor. 53 out of 2016 reviews
Rating 2 - Terrible. 49 out of 2016 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LIDICE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It is as advertised. Nice place. The jetted tub in the king suite was awesome. There is no shortage of hot water. (Had to add cold so that we didn't become lobsters). Bed was comfortable. Breakfast was really good for a hotel breakfast. Hotel was quiet. Highly recommend.
Stayed 1 night in Sep 2025

4/10 Poor

Yuleiyma

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was beautiful.
Stayed 1 night in Oct 2025

10/10 Excellent

Bryce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Nice staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brett, Hansen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic for the price.
Stayed 1 night in Sep 2025

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is perfect, clean, quiet and affordable. Would i stay again? Yes. However front desk guy was very rude. I arrived late due to travel conditions, i called ahead and they told me it was ok. When i arrived at 2:30am the front desk person told me i had to wait 2 hours to check in something about a computer update. I ask the guy how is that possible if i paid for a room and i cant stay for the night. He literally told me if i dont like it i can go somewhere else or sleep in my car. And his coworker was laughing at me. Imagine, having paid for the night hoping to have a place to rest after 12 hour drive to be told go sleep in your car
Stayed 4 nights in Sep 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guest room was clean and set up well. The breakfast had several options. Every one of the front desk staff I met was friendly.
Stayed 1 night in Oct 2025

8/10 Good

Shasta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was wonderful. I felt that the inside of the hotel was much nicer than the appearance of the semi dated exterior. The room was very clean besides the full length mirror which I'm sure was just an oversight. We had the do not disturb sign on the door but staff knocked and walked in to clean although it was 1.5 hrs before check out. Overall it was a great stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Hanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 3 nights in Sep 2025

8/10 Good

Wendy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bohdan

Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Stayed 1 night in Sep 2025

6/10 Okay

Tera

Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and staff was very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaned room! Staff was great too! Thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal. Excellent breakfast
Stayed 4 nights in Sep 2025

8/10 Good

Jorge

Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and like how there were many dining options to choose from within walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Petre

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

6/10 Okay

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Christa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise

Efficient and friendly check-in. Rooms were next to each other as requested. Very nice and lots of room - just like the picture.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Room beautiful and clean! They offered free parking for our car while we flew out of town for the week. Free airport shuttle. Wonderful staff and delicious breakfast!
Stayed 1 night in Sep 2025

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