Crystal Inn Hotel & Suites West Valley City

3.0 star property
VIP Access

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Photo gallery for Crystal Inn Hotel & Suites West Valley City

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace
Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace
Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly

Explore the area

View in a map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Place, Hale Center Theater
    ‪2 min walk‬
  • Place, Maverik Center
    ‪5 min walk‬
  • Place, Utah First Credit Union Amphitheatre
    ‪13 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(132 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

West Valley City

Crystal Inn Hotel & Suites West Valley City places you next to Hale Center Theater and within a 10-minute walk of Maverik Center. This 122-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Hale Center Theater - 2 min walk - 0.1 miles
  • Maverik Center - 5 min walk - 0.3 miles
  • Salt Palace Convention Center - 9 min drive - 8.1 miles
  • Utah First Credit Union Amphitheatre - 13 min drive - 12.8 miles
  • Snowbird Ski Resort - 30 min drive - 28.5 miles

Getting around

  • Murray Central Station - 9 min drive
  • Decker Lake Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Squatters Corner Pub - ‬17 min walk
  • ‪Olive Garden - ‬20 min walk
  • ‪Handel’s Homemade Ice Cream - ‬19 min walk
  • ‪The Westerner Dance Hall, Bar & Grill - ‬17 min walk
  • ‪Cracker Barrel - ‬1 min walk

About this property

Crystal Inn Hotel & Suites West Valley City

Guests of Crystal Inn Hotel & Suites West Valley City have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and free local calls are other standard amenities. Limited housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 15 2025 to February 9 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 113.82 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Crystal Inn Hotel & Suites West Valley City.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Frequently asked questions

Is a free cancellation option available at Crystal Inn Hotel & Suites West Valley City?

Crystal Inn Hotel & Suites West Valley City offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Crystal Inn Hotel & Suites West Valley City?

As of Feb 17, 2026, prices found for a 1-night stay for 2 adults at Crystal Inn Hotel & Suites West Valley City on Feb 20, 2026 start from $106.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crystal Inn Hotel & Suites West Valley City?

Guests enjoy the hotel's walkable location in West Valley City based on their ratings, and it's within a 10-minute walk of Maverik Center and Hale Center Theater. You'll also find Stonebridge Golf Club and Seven Peaks Waterpark within a short drive.

Is there parking available at Crystal Inn Hotel & Suites West Valley City?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Crystal Inn Hotel & Suites West Valley City include a casino at the property?

No, Crystal Inn Hotel & Suites West Valley City doesn't have a casino.

Will I find an indoor pool at Crystal Inn Hotel & Suites West Valley City?

Yes, this hotel has an indoor pool along with a hot tub. Note though that pool facilities will be unavailable from December 15 2025 until February 9 2026 (subject to change).

Is Crystal Inn Hotel & Suites West Valley City good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Does Crystal Inn Hotel & Suites West Valley City have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Crystal Inn Hotel & Suites West Valley City have a restaurant that serves breakfast?

Crystal Inn Hotel & Suites West Valley City offers free buffet breakfast each morning though there is no restaurant.

Will Crystal Inn Hotel & Suites West Valley City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Crystal Inn Hotel & Suites West Valley City for a fee of USD 113.82 per accommodation, per stay.

Are there connecting rooms at Crystal Inn Hotel & Suites West Valley City?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Crystal Inn Hotel & Suites West Valley City?

The closest major airport to Crystal Inn Hotel & Suites West Valley City is Salt Lake City International Airport (SLC), which is 8.5 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Crystal Inn Hotel & Suites West Valley City?

No, there aren't any guestrooms with balconies at Crystal Inn Hotel & Suites West Valley City.

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1349 out of 2010 reviews
Rating 8 - Good. 419 out of 2010 reviews
Rating 6 - Okay. 138 out of 2010 reviews
Rating 4 - Poor. 54 out of 2010 reviews
Rating 2 - Terrible. 50 out of 2010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Stayed 1 night in Nov 2025

4/10 Poor

Jeannette

Stayed 1 night in Nov 2025

10/10 Excellent

Art

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect spot to stay after seeing a concert. It was clean, quiet and staff were pleasant to work with.
Stayed 1 night in Nov 2025

10/10 Excellent

Susanne

Stayed 1 night in Nov 2025

10/10 Excellent

ChaRee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice with the Maverik center so close
Stayed 1 night in Nov 2025

10/10 Excellent

Lydia

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean & quiet room. Friendly and helpful staff
Stayed 2 nights in Nov 2025

8/10 Good

Manjinder

Liked: Cleanliness, amenities, property conditions & facilities
I only stayed overnight. The room was comfortable - a home away from home.
Stayed 1 night in Nov 2025

2/10 Terrible

Juan

Disliked: Cleanliness, amenities, property conditions & facilities
Very bad experience I went on a trip for 3 hours and when I arrived at the hotel they did not want to reside my dog they wanted me to give him a deposit of 200 dollars that were not refundable ... ... very bad service I do not recommend it
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel, Pocatello

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for ay event at the Maverick Center. Hotel was clean, pool was great, staff were pleasant. 5 stars.
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, amenities
Exceptional hotel!!
Stayed 1 night in Nov 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities
Great location for access to concert venue
Stayed 1 night in Nov 2025

6/10 Okay

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love staying here. The staff is friendly. Great location. Comfy beds. Good brekky. Just an all around awesome time. Especially when going to a show at the Maverick Center!
Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the food and real silverware and plates Great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent stay. Clean, friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
yes yes
Stayed 1 night in Nov 2025

2/10 Terrible

william

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff. Great lication. Great breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, front desk person was nice, breakfast was not very good which isn’t normal.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, affordable
Stayed 1 night in Nov 2025

6/10 Okay

Chad

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Fridge didn’t work after plugging it in and finding out by the next morning my drinks were warm. Soap and shampoo/conditioner were cheap. The soap actually caused personal hygiene issues while at work. Room had an animal smell to it which didn’t really bother me but I know it would affect others. Room service did a great job while I was gone at work. These are areas for improvement if possible but not a bad hotel and it served its purpose.
Stayed 2 nights in Nov 2025