Hotel is situated just a few miles from the airport, next to the Maverick arena in a quiet neighborhood with other hotels next door. The staff is friendly. Buffet style hot breakfast served daily inside the hotel. The room is a spacious suite with sofas and bed is comfortable.
Everting
Only 1 Wash cloth for four people, they don’t clean rooms every day because of Covid ???, yet only one roll of toilet paper and limited soap. Waiting for breakfast is like a food line in a 3rd world country. Covid is not the end of the world!! Just focus on offering tour guests a pleasant stay and quit playing games. I have no fear of Covid but I despise traveling with all these restrictions that make zero sense whatsoever
The hotel was a little older, but clean! The staff was very friendly and helpful!
The staff were awesome and so was our room. We were so tired on check in and were told there is no shuttle. We had to return our rental that night and have shuttle the next morning. The lady who checked us in, said no worries, we will pay for Yellow Cab for you. She also immediately came outside and replaced our room keys after just giving us 2 and we couldn’t find them. She was so awesome! Next day, we said we would cover our cab. When we got our emailed bill copy for the room, they had deducted the cab fare anyway. So nice!! Our room was spacious, had couch and chair. Very comfortable bed. Highly recommend this great hotel!
They got my reservation right! Friendly staff, property clean.
For the most part I really enjoyed my stay at this hotel. The rooms were clean and the beds and pillows were very comfy. I wish coffee had been available but I understand the virus thing. The breakfast bags were adequate. My only complaint was every time we reserved the pool it was unavailable for some reason. Out of our 5 day stay we were able to swim once. I definitely would recommend this hotel as a place to stay, great value for the price.
very clean, friendly staffs, good breakfast, will come back
I only stayed one night as I was passing through Salt Lake City. Checked in around 9:30pm. The gentleman at the front desk was very polite. Room was clean, and quiet. Bed was comfortable with decent pillows. Parking was easy. Bathroom was a little outdated, but it was clean and functional. Room was very spacious. I wouldn’t hesitate to stay here again.
The Parking was spacious, clean lobby, in rooms everything worked.
The staff was great, the breakfast was good both in flavor and variety, and the room was very clean (most important to me). Only drawback was our bathroom shower needed some minor maintenance. The fixtures were loose and the drain was disconnected, so you saw the hair buildup (gross).
The building and rooms were well kept and friendly host. I would have like to see more fruits for breakfast, like bananas...
Nice place to stay. Clean, staff was efficient and friendly. But only one coffee package in room and... the free breakfast is not good. It borders on awful. The coffee was like water, and the rest of the food was dry and tasteless. They need to rethink the whole thing.
Crystal Inn Hotel & Suites West Valley City places you next to Hale Center Theater and within a 10-minute walk of Maverik Center. This 122-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All of Crystal Inn Hotel & Suites West Valley City's 122 individually furnished rooms provide iPod docks, microwaves, and refrigerators. Guests can expect to find free WiFi and 32-inch flat-screen TVs with satellite channels and DVD players. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and ironing boards are also standard. Limited housekeeping is available.
Guests of Crystal Inn Hotel & Suites West Valley City have access to an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Hotel is situated just a few miles from the airport, next to the Maverick arena in a quiet neighborhood with other hotels next door. The staff is friendly. Buffet style hot breakfast served daily inside the hotel. The room is a spacious suite with sofas and bed is comfortable.
Everting
Thank you
Thank you
Only 1 Wash cloth for four people, they don’t clean rooms every day because of Covid ???, yet only one roll of toilet paper and limited soap. Waiting for breakfast is like a food line in a 3rd world country. Covid is not the end of the world!! Just focus on offering tour guests a pleasant stay and quit playing games. I have no fear of Covid but I despise traveling with all these restrictions that make zero sense whatsoever
Thank you so much for providing us with your feedback. I understand your frustration with some of the items at the hotel. Unfortunately with Covid our County is still under certain restrictions therefore our hotel has limited amenities and services. Based on our current safety protocol, we do not offer regular stay over service however you can request additional amenities, garbage removal and additional services with the front desk at any time. These guidelines and protocols are listed on our website as well as posted in each of the guest rooms. I am so sorry that you feel your stay was not satisfactory. I hope you will understand that we are doing our best under the current restrictions and that hopefully things will be back to normal in no time.
Thank you
The hotel was a little older, but clean! The staff was very friendly and helpful!
The staff were awesome and so was our room. We were so tired on check in and were told there is no shuttle. We had to return our rental that night and have shuttle the next morning. The lady who checked us in, said no worries, we will pay for Yellow Cab for you. She also immediately came outside and replaced our room keys after just giving us 2 and we couldn’t find them. She was so awesome! Next day, we said we would cover our cab. When we got our emailed bill copy for the room, they had deducted the cab fare anyway. So nice!! Our room was spacious, had couch and chair. Very comfortable bed. Highly recommend this great hotel!
Thank you
They got my reservation right! Friendly staff, property clean.
Glad we can keep a clean friendly environment for you. Thank you for staying
For the most part I really enjoyed my stay at this hotel. The rooms were clean and the beds and pillows were very comfy. I wish coffee had been available but I understand the virus thing. The breakfast bags were adequate. My only complaint was every time we reserved the pool it was unavailable for some reason. Out of our 5 day stay we were able to swim once. I definitely would recommend this hotel as a place to stay, great value for the price.
Thank you for your feedback. We are trying to follow all CDC and Utah health guidelines during this trying time. We hope to see you again soon
We greatly appreciate your feedback and comments. Thank you and we hope to see you again in the future.