Skip to main content
Beginning of main content

Holiday Inn Express Hotel and Suites West Valley

2.5 out of 5.0

Recent guest reviews

We had a beautiful room. Very spacious and clean. Excellent bed. The pool was great, but wish the water slide would have been open on Sunday. Staff was super friendly and I love that the pet fee is reasonable.

location was good, but sound proofing could be improved. room was cramped with all the furniture. Breakfast was good and well stocked.

Holiday Inn Express always has been an exceptional place to stay. This one allowed pets which was a BIG plus for us. Even though not a user ofthe water park it seemed to be a big hit with families.

Utah indoor water slide! Indoor water slide! in Utah

hotel shuttle driver was great and very helpful rooms nice but alittle small

this was a stop off for us on a road trip to college. nice hotel conveniently located near lots of restaurants. sadly we arrived on the day they were doing maintenance on the waterpark. very friendly and attentive staff. the free breakfast was quite good.

The main reason we stayed at this hotel was for the waterslide and kids pool area. But we were very disappointed to find out that they don't operate on the weekdays. We also requested a crib when making the reservation, but when we showed up, they claimed that they didn't get the crib request, and they didn't have any cribs available. So we asked if we could switch to a room with 2 Queen beds or get a rollaway bed, but they wanted to charge us ten dollars extra, even though Orb itz showed the Queen rooms were actually ten dollars cheaper.

The hotel staff was great. The room was clean and the amenities were fine. I wish they had healthier food options for breakfast though. In addition, I had a 2 bedroom room and both beds were saggy and had depressions in them. So that was a bit uncomfortable. Other than that, the place was just fine.

The hotel was new & clean with attractive modern furnishings & decor. Breakfast was simple, but tasty & sufficient. The pool & water slides was by far the best part for the kids. It was especially nice to have such a large shallow area of the pool for the little kids to safely plan in with their own little "water park" complete with slides. There were also several family-friendly restaurants just down the road.

it was nice didnt mind the view wasnt worried about it kids where a little scared of the ldy in the morning that makes the breakfast she really looked mean and she just stared! other then that it was fun the movies are just right there along wit tha places to eat we like the pool to motels and one pool is a little much and its cap is 75 people there was nobody there when we went it was good for the kids. the was a little pushy about check out if checkout is 12 i dont have to leave till 12 i dont care if housekeeping is in a rush to do there job they didntpay for the room they can go have a smoke break or sumtin!!!!

The staff were woderful, very friendly and helpful. The continental breakfast was nice, the water was always hot, the rooms were very clean, the beds were extremely comfortable and my fiance loved the flat screen TV in the room. The water park was ok, the hot tub/spa was very nice. The water was cloudy in the pools and we had to grab a boy who was in the deep pool who was going under water, (in front of the life guard) and help him back to his mother who was frantic. My fiance's daughter wasn't fond of the kiddie play area of the pool, so it wasn't worth staying there for the water park. Other than that, our stay was enjoyable.

We had a great time, the waterpark is great for small and large kids and the beds were very comfortable for the adults! And the breakfast wasn't too bad either!

We stayed just one night on Friday, April 9, 2010. 2 adults and one 6 year old boy. Checked in at 3:30pm, room was great-nice & clean, staff friendly, nice modern look to hotel, great bed & pillows. We played games in the game-room, it was fun, but a bit overpriced. Went swimming that night, and it was WAY overcrowded, beyond pools stated capacity of 75, there were 104 people, & Manager told me they don't have to kick people out until it's a fire hazard at 115 people. Pool was FREEZING, was told heating system cannot keep up with high capacity. Manager told me that it's that way every FRI & SAT. night, so don't go to this hotel then! Also, there were no towels available at the pool all night because they were "in the dryer" & still weren't put out 20 minutes later when they said they would be. Water slide line was crazy, freezing kids waiting in a line of 11 people, and then was closed down 15 minutes on every hour, because "one of the lifeguards called in sick that night." If the staff knows of all but one of these pool problems that happen every weekend night, then why not try to correct them?? Especially for those families who chose the hotel specifically because of the heated waterpark with the slide? (ie. The staff could have told us that there were no towels that night, so we knew to bring our room towels down.)You can go to many hotels and get a nice room and breakfest buffet cheaper than this price point, in fact a heated pool on top of that for a cheaper price point. Until they fix the pool problems, definitely not worth it. As a side note, staff also needs to prevent kids from running up and down the hallways, put a sign up, remind parents, something, because it was pretty noisy in the late pm and early am hours.[...]Breakfest buffet was good. Rooms were good, view was horrible of powerlines, but what do you expect, you are in West Valley City. If you are choosing this hotel on a FRI. or SAT. for their "fun waterpark and heated pool" DON'T. You will be disappointed. No money was given back upon check out for bad experience, just $30 off a future stay. And, to top it all off, we left our nice coutoured-neck, memory foam pillow with a nice pillow case from home there in the closet, by accident, and upon calling the staff and cleaning staff a few hours later, when we realized it wasn't in our car, we were told that it was nowhere to be found, not in the Lost & Found, and it wasn't in the room. They had already cleaned the room and not reported it there. Obviously, one of the cleaning staff will be enjoying a nice pillow!

I was in the area on business, and the hotel was well located near my destination. The internet service in the hotel was very slow, and the staff although very friendly was unable to adequately solve the dropping connection. The area around the hotel is under construction making access to the hotel a bit problematic.

3036 S Decker Lake Drive West Valley City UT

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Holiday Inn Express Hotel and Suites West Valley places you next to Maverik Center and within a 10-minute walk of Hale Center Theater. This 94-room hotel welcomes guests with conveniences like free breakfast, a free water park, and an indoor pool. Located centrally in West Valley City, it's also near Golf In the Round and Wairhouse Trampoline Park.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 94 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and free bottled water.


Property features

Guests of Holiday Inn Express Hotel and Suites West Valley enjoy a free water park, an indoor pool, and a children's pool. You can take advantage of free parking, along with a free airport shuttle (available on request). A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a fitness center, a spa tub, and free WiFi in public areas.

Room options

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 6

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room

King 1 | Queen 1 | Sleeps 2

Guest reviews for Holiday Inn Express Hotel and Suites West Valley

Everyone (4) Couples (1) Business (2) Family (7)
5

great hotel.

Everyone

We had a beautiful room. Very spacious and clean. Excellent bed. The pool was great, but wish the water slide would have been open on Sunday. Staff was super friendly and I love that the pet fee is reasonable.

By on Mar 14, 2017

3

good location

Everyone

location was good, but sound proofing could be improved. room was cramped with all the furniture. Breakfast was good and well stocked.

By on Mar 5, 2017

5

very clean and nice!

Everyone

Holiday Inn Express always has been an exceptional place to stay. This one allowed pets which was a BIG plus for us. Even though not a user ofthe water park it seemed to be a big hit with families.

By on Feb 27, 2017

5
Everyone

Utah indoor water slide! Indoor water slide! in Utah

By , from Utah on Nov 29, 2016

4

good trip

Families

hotel shuttle driver was great and very helpful rooms nice but alittle small

By on Jan 5, 2015

3

college bound

Couples

this was a stop off for us on a road trip to college. nice hotel conveniently located near lots of restaurants. sadly we arrived on the day they were doing maintenance on the waterpark. very friendly and attentive staff. the free breakfast was quite good.

By on Jan 21, 2014

1

waterslide closed on weekdays

Families

The main reason we stayed at this hotel was for the waterslide and kids pool area. But we were very disappointed to find out that they don't operate on the weekdays. We also requested a crib when making the reservation, but when we showed up, they claimed that they didn't get the crib request, and they didn't have any cribs available. So we asked if we could switch to a room with 2 Queen beds or get a rollaway bed, but they wanted to charge us ten dollars extra, even though Orb itz showed the Queen rooms were actually ten dollars cheaper.

By on Feb 4, 2012

3

business trip

BusinessTravelers

The hotel staff was great. The room was clean and the amenities were fine. I wish they had healthier food options for breakfast though. In addition, I had a 2 bedroom room and both beds were saggy and had depressions in them. So that was a bit uncomfortable. Other than that, the place was just fine.

By on Jan 23, 2012

4

weekend getaway

Families

The hotel was new & clean with attractive modern furnishings & decor. Breakfast was simple, but tasty & sufficient. The pool & water slides was by far the best part for the kids. It was especially nice to have such a large shallow area of the pool for the little kids to safely plan in with their own little "water park" complete with slides. There were also several family-friendly restaurants just down the road.

By on Jan 24, 2011

3

scared

Families

it was nice didnt mind the view wasnt worried about it kids where a little scared of the ldy in the morning that makes the breakfast she really looked mean and she just stared! other then that it was fun the movies are just right there along wit tha places to eat we like the pool to motels and one pool is a little much and its cap is 75 people there was nobody there when we went it was good for the kids. the was a little pushy about check out if checkout is 12 i dont have to leave till 12 i dont care if housekeeping is in a rush to do there job they didntpay for the room they can go have a smoke break or sumtin!!!!

By on Oct 29, 2010