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Embassy Suites Salt Lake/West Valley City

3.5 out of 5.0

Recent guest reviews

I loved the convenience of the surrounding stores and the hotel location. The only dislike about the room was the light switches. Some were incorrectly labeled and confusing. Overall, stay was very nice. Would definitely book there again.

Our check in was fast and efficient. The room had a nice layout and was very clean. There is construction around the property, but it wasn't an issue. We ate at the lounge in the lobby. The staff there was excellent!

The staff was very friendly and accommodating. I arrived early and they were able to locate an available room to allow me to check in.

Loved how clean it was and the staff was very helpfull

The rooms were clean, the comfort of beds, the division of rooms, large bathrooms, microwaves, beautiful ambiance, the happy hour breakfast

We wish we had an excuse to come back. We fell in love with this property.

The room was clean and spacious, the staff were all friendly and helpful. The reception was great and the breakfast was amazing! Definitely plan on staying again.

I didn’t like feeling like a second class customer because I did not book directly through the hotel and used an intermediary. At every point where they could have extended a simple courtesy at no cost to them selves they made a point of letting me know I booked through an intermediary. Not the first time Hilton has been a disappointment. It’s just the little things that can mean so much.

Great service, fancy and memorable rooms. Highly recommended

Staff was great, made me feel appreciated. Breakfast was prefect and the restaurant was just what was needed after a day of travel.

We took our kids here because we had had such a great experience the first time we stayed here. They loved it and keep asking when we get to go back. Looks like another staycation coming up. The suite was very clean with up-to-date furniture, including microwave and fridge. We really liked the breakfast buffet each morning and the reception in the evening. The pool was warm and clean and the hot tub was very nice.

Given the cook to order breakfast and happy hour, what a deal! No parking charges, and other amenities similar to all embassies.

This hotel was great, staff was friendly, room was neat. Close to good restaurants, the one at the hotel great food. I like the breakfast and during the evening they have like a social room with free drinks.

Very nice and convenient, we will go back here again

Had a great 3 day stay here. The only problem was the hot tub apparently had too much chlorine in it, but staff acted immediately once notified and unfortunately the hot tub was out of service so the issue could be fixed. The beds were comfortable, the pull out couch mattress was a little uncomfortable, but not unbearable, and allowed us to have all 6 of us stay together in one suite. They have a great variety of food for breakfast, and extended hours for the weekend made us all happy. The staff were very courteous and great customer service. Overall, great experience. We do recommend this hotel and plan on staying there again in the future.

The checkin process was easy. The room was nicely furnished. The photos on the website are too dark, so I was worried that the room would be too. The rooms look nicer than the photos. We stayed for 5 nights, 2 adults and 2 young children. Breakfast area is busy with just enough seating. We did not have time to enjoy the breakfast but the selection was varied.

We always choose Embassy if it's an option. This Embassy had the most disappointing breakfast and reception I have ever experienced at an Embassy Suites. The food was low quality for breakfast, cold and hard pancakes, soggy hash browns. They were out of coffee and juice every time I tried to get some. The reception had terrible snacks: a bag of pita chips and carrots. The reception beverages were good and plentiful. The staff was very friendly and helpful.

The room was really nice and clean, close to shopping and restaurants. The hotel staff were very nice and friendly, also very helpful.

3524 S Market St West Valley City UT

Hotel highlights

  • Close to Maverik Center
  • Free cooked-to-order breakfast
  • Free WiFi and wired Internet in public areas
  • Free parking

Embassy Suites Salt Lake/West Valley City places you within a mile (2 km) of Maverik Center and Hale Center Theater. This 3.5-star hotel has 162 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free cooked-to-order breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10:30 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

Guests can expect to find WiFi and 42-inch an LCD TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a sitting area, and a refrigerator.


Property features

Guests staying at Embassy Suites Salt Lake/West Valley City enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Premium Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 6

Suite, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 6

Room, 1 King Bed, Accessible

King 1 | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Embassy Suites Salt Lake/West Valley City

Everyone (16) Couples (8) Business (4) Family (12) Friends (1) Other (1)
5
Families Families

I loved the convenience of the surrounding stores and the hotel location. The only dislike about the room was the light switches. Some were incorrectly labeled and confusing. Overall, stay was very nice. Would definitely book there again.

By on Jun 6, 2019

Review comment responded on Jun 6, 2019

Thank you for taking a moment to share your experience regarding your recent stay with us at Embassy Suites by Hilton Salt Lake/West Valley City. We strive to provide gracious, caring and engaging service to all our guests and hope you come back to visit us in the near future.

5
Partner Couples Business Business Travelers

Our check in was fast and efficient. The room had a nice layout and was very clean. There is construction around the property, but it wasn't an issue. We ate at the lounge in the lobby. The staff there was excellent!

By on May 23, 2019

Review comment responded on May 23, 2019

Thank you for taking a moment to share your experience regarding your recent stay with us at Embassy Suites by Hilton Salt Lake/West Valley City. We strive to provide gracious, caring and engaging service to all our guests and hope you come back to visit us in the near future.

5
Everyone

By on May 21, 2019

Review comment responded on May 22, 2019

Thank you for taking a moment to share your experience regarding your recent stay with us at Embassy Suites by Hilton Salt Lake West Valley City. We strive to provide gracious, caring and engaging service to all our guests and hope you come back to visit us in the near future.

5
Business Business Travelers

The staff was very friendly and accommodating. I arrived early and they were able to locate an available room to allow me to check in.

By on May 13, 2019

Review comment responded on May 13, 2019

Thank you for taking a moment to share your experience regarding your recent stay with us at Embassy Suites by Hilton Salt Lake/West Valley City. We strive to provide gracious, caring and engaging service to all our guests and hope you come back to visit us in the near future.

5
Partner Couples

Loved how clean it was and the staff was very helpfull

By on May 6, 2019

Review comment responded on May 9, 2019

Thank you for taking a moment to share your experience regarding your recent stay with us at Embassy Suites by Hilton Salt Lake West Valley City. We are happy to hear that you found our hotel clean and the staff friendly. We strive to provide gracious, caring and engaging service and we hope you come back to stay with us again. Have a great day!

5
Family with small children

The rooms were clean, the comfort of beds, the division of rooms, large bathrooms, microwaves, beautiful ambiance, the happy hour breakfast

By on May 6, 2019

Review comment responded on May 9, 2019

Thank you for taking a moment to share your experience regarding your recent stay with us at Embassy Suites by Hilton Salt Lake West Valley City. We are happy to hear you found the rooms clean, beds comfortable among other things. We strive to provide gracious, caring and engaging service and we hope you come back to stay with us again. Have a great day!

5
Partner Couples

We wish we had an excuse to come back. We fell in love with this property.

By on Apr 9, 2019

Review comment responded on Apr 12, 2019

Thank you for your response. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

5
Families Family with small children Families

The room was clean and spacious, the staff were all friendly and helpful. The reception was great and the breakfast was amazing! Definitely plan on staying again.

By on Mar 11, 2019

Review comment responded on Apr 12, 2019

Thank you for your response. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

3
Partner Couples Families

I didn’t like feeling like a second class customer because I did not book directly through the hotel and used an intermediary. At every point where they could have extended a simple courtesy at no cost to them selves they made a point of letting me know I booked through an intermediary. Not the first time Hilton has been a disappointment. It’s just the little things that can mean so much.

By on Mar 4, 2019

Review comment responded on Apr 12, 2019

Thank you for your response. We appreciate your valued feedback and will pass this information on the appropriate departments. We look forward to seeing you again soon

5
Everyone

Great service, fancy and memorable rooms. Highly recommended

By on Dec 19, 2018

Review comment responded on Dec 21, 2018

Thank you for your response. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

Embassy Suites Salt Lake/West Valley City

3524 S Market St, West Valley City, UT 84119