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Recent guest reviews

Great

Great location, convenient stores around and plenty of parking. Breakfast was amazing and I’m not usually a fan of hotel breakfast.

Road was a little busy in regards to traffic. But room was very quiet and comfortable.

Kevin Mahoney is a joke, rudest person that you will encounter. Comes to work like he just came out of a trash can.

All businesses really close by

Have always stayed here before. Don’t know what happened. Outdated. 1st room the bed wld not unfold and tv did not work so asked to be moved, 2nd room the pull out bed you cld feel the springs dig into back, too tired to be moved again so slept on topof couch cushions

Nice location. Easy in and out. Good breakfast. Nice facility and staff.

Great breakfast and spacious room.

Half the controls in the room didn’t work. Reception was pathetic. Breakfast was ok however no one was wearing a mask and everyone one was able to touch the food. Very disappointing!!

M

The sheets and towels were clean. The staff was really

The two-room suite was beautiful and clean. It was a very comfortable stay

Great breakfast & big room. Perfect for our family.

From the outside this looked like a lovely Embassy Suites property and the price on offer was great. On check in, the person we interacted with was polite and got our keys quickly. Once we looked under the hood though things went south. Again, initial impressions were good, we even thought we might make this location a regular place to stay when we visit SLC. But once we untucked the bed, we found a pair of used socks. It became apparently clear that the sheets were not changed. When the front desk was called, there was the obligatory sorry, then “what do you want me to do about it?” It was 11:30 at night, at this point, if there’s a problem with the hotel room, I expect the hotel to come up with the proposed solution, not me. In any case, we were tired and didn’t want to deal with switching rooms, so we asked for the bed linen to be changed. To their credit, they came up quickly, but only the sheets were changed, the pillowcases were not. This resulted in a pretty craptastic sleep. We didn’t get to go sample breakfast as we had an early flight out of SLC.

love staying at this place but my only problem is the lack of service at the cafeteria area. The cook not sure if his Mexican or Arabian but he needs to smile and stop being rude. Some people just want to enjoy breakfast but if that’s the person serving, i would not enjoy breakfast no matter how good it is.

Easy and good location.

The room design was circular. The two barn doors to the bathroom did not sit well with my children because they do not lock and privacy can be an issue. Our stay was enjoyable. The breakfast served is second to none. I would stay again.

Good. Breakfast was good Room was comfy. There was a smell in the room we didn’t know if we liked.

S Market St West Valley City UT

Hotel highlights

  • Close to Maverik Center
  • Free cooked-to-order breakfast
  • Free WiFi and wired Internet in public areas
  • Free parking

Embassy Suites Salt Lake/West Valley City is located within a mile (2 km) of Maverik Center and Hale Center Theater. This 162-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour gym, and free self parking.


Dining

Free cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

42-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available.


Property features

At Embassy Suites Salt Lake/West Valley City, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Premium Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites Salt Lake/West Valley City

Everyone (17) Couples (8) Family (22)
5
Family with small children

Great

By on Jun 18, 2022

Review comment responded on Jun 20, 2022

Thank you for the review. We appreciate your feedback regarding your recent stay with us. We hope to welcome you back in the near future.

5
Family

Great location, convenient stores around and plenty of parking. Breakfast was amazing and I’m not usually a fan of hotel breakfast.

By on Jun 6, 2022

Review comment responded on Jun 10, 2022

Thank you for sharing your experience regarding your stay with us. We are happy you found the breakfast and location to your liking. We strive to provide gracious, caring and engaging service and hope to welcome you back in the near future.

5
Everyone

Road was a little busy in regards to traffic. But room was very quiet and comfortable.

By on Apr 25, 2022

Review comment responded on May 9, 2022

Thank you so much for your review. We are glad to hear you enjoyed our quiet and comfortable guestrooms. If you should stay again in the future, we would be happy to pre-assign your room away from the busy street. We do hope to have another opportunity to serve you in the future.

1
Family

Kevin Mahoney is a joke, rudest person that you will encounter. Comes to work like he just came out of a trash can.

By on Jan 1, 2022

5
Business Business

All businesses really close by

By on Dec 20, 2021

5
Everyone

By on Nov 28, 2021

1
Family

Have always stayed here before. Don’t know what happened. Outdated. 1st room the bed wld not unfold and tv did not work so asked to be moved, 2nd room the pull out bed you cld feel the springs dig into back, too tired to be moved again so slept on topof couch cushions

By on Nov 14, 2021

Review comment responded on Dec 9, 2021

Thank you for taking a moment to share your experience regarding your recent stay with us. We are sorry to hear that you had a few issues during your stay with the sofa bed and tv. We will take your feedback under consideration as we continue to improve our overall service and guest experience.

5
Family

Nice location. Easy in and out. Good breakfast. Nice facility and staff.

By on Nov 13, 2021

Review comment responded on Dec 6, 2021

Thank you for the feedback! We look forward to welcoming you back in the near future.

4
Family

Great breakfast and spacious room.

By on Nov 5, 2021

Review comment responded on Dec 9, 2021

Thank you for taking a moment to share your experience regarding your recent stay with us at Embassy Suites by Hilton Salt Lake/ West Valley City. We strive to provide gracious, caring and engaging service and hope to welcome you back in the near future.

3
Partner Couples

Half the controls in the room didn’t work. Reception was pathetic. Breakfast was ok however no one was wearing a mask and everyone one was able to touch the food. Very disappointing!!

By , from Madison on Oct 28, 2021

Review comment responded on Dec 9, 2021

Thank you for taking a moment to share your experience regarding your recent stay with us at Embassy Suites by Hilton Salt Lake/ West Valley City. We will take your feedback under consideration as we continue to improve our overall service and guest experience. We strive to provide gracious, caring and engaging service and hope to welcome you back in the near future.

Embassy Suites Salt Lake/West Valley City

3524 S Market St, West Valley City, UT 84119
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