So they are taking this time during the pandemic to remodel the property. As such I had to explore a little. Short staffed didn’t mean shorted and the entire staff went above and beyond to provide a wonderful experience and stay for me. I love the Zermatt it’s a hidden jewel in Utah❤️ The spa is amazing! Lots of amazing day hikes and parks and scenic things to see in the area. Just a beautiful place! So it’s a “ski lodge” but it’s even more amazing in the summer! Can’t want to come back!
We came up to this resort for a quick get away. I would like to say that all of the issues were caused by COVID, but that wasn't the case. The mattress was horrible. Both my husband and I have bad backs. Neither of us cared for the super soft mattress. We spent the next few days at the Chiropractor. There was only one restaurant open, which was fine. We like BBQ. I am guessing that since it was so slow due to COVID, the meat was so burnt and tough. I guess they just weren't going through it fast enough and it had been there all day.
We loved the European style decor and comfort of the hotel. Staff was so friendly. Room was very clean. Bed was perfectly comfortable. We can’t wait to visit again. Hot tub was relaxing.
location and amenties are very good. had a great time in the area.
Very clean. Friendly staff for the most part. Ski shop guy was efficient and knowledgeable. Gave the appearance that he didn't want to be there. Was just at another spa and was able to schedule a massage same day. Wasn't able to do that here and was leaving the next day.
Very disappointing! Room smelled bad and didn’t appear very clean.
Everything you need is on the property or a shuttle can take you to.
property is nice. my husband and I go there several times a year.
Staff was quick and friendly on check in. The miniature golf course was a hit with the kids. The only thing we're didn't really enjoy was the food at wildfire restaurant. It's a bit overpriced for the quality of food.
There were bugs coming in through the shut window and staff was hesitant one giving us a different room.
The shower door did not close fully and we did not have enough towels for the people in our group.
Lots of activities for families, large grounds, plenty of room to stroll around. The only drawback is that there are a lot of kids at this resort which makes it pretty noisy.
We loved the quiet atmosphere even though there was a convention going on.
Zermatt Utah Resort & Spa Trademark Collection by Wyndham places you within a 5-minute walk of Homestead Crater and Homestead Golf Course. This 300-room, 4-star resort has a full-service spa along with an outdoor pool and an indoor pool.
Enjoy dining at one of 2 onsite restaurants including Z Steak and Chop Hause, which specializes in Modern European cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is served each morning for a fee.
All of Zermatt Utah Resort & Spa Trademark Collection by Wyndham's 300 air-conditioned rooms provide MP3 docks, coffee makers, and free newspapers. Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds with premium bedding and down comforters ensure a restful night, and bathrooms offer spring water baths, rainfall showers, hair dryers, and free toiletries. Other standard amenities include free local calls, fans, and safes.
Guests of Zermatt Utah Resort & Spa Trademark Collection by Wyndham enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking and a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this ski resort include a children's pool, a fitness center, and 2 spa tubs.
Dear Guest, Thank you for your review- it's always a pleasure to receive positive feedback. Looking forward to your next visit!
So they are taking this time during the pandemic to remodel the property. As such I had to explore a little. Short staffed didn’t mean shorted and the entire staff went above and beyond to provide a wonderful experience and stay for me. I love the Zermatt it’s a hidden jewel in Utah❤️ The spa is amazing! Lots of amazing day hikes and parks and scenic things to see in the area. Just a beautiful place! So it’s a “ski lodge” but it’s even more amazing in the summer! Can’t want to come back!
Christy, Thank you for your review. We are thrilled to hear you enjoyed your time at our resort. Your comments have been shared with the team and all are excited for your next visit.
We came up to this resort for a quick get away. I would like to say that all of the issues were caused by COVID, but that wasn't the case. The mattress was horrible. Both my husband and I have bad backs. Neither of us cared for the super soft mattress. We spent the next few days at the Chiropractor. There was only one restaurant open, which was fine. We like BBQ. I am guessing that since it was so slow due to COVID, the meat was so burnt and tough. I guess they just weren't going through it fast enough and it had been there all day.
Dear Guest, Thank you for taking the time to review your stay at Zermatt Utah. I'm very sorry to hear about the frustrations you experienced with your mattress and the BBQ restaurant. We are in the process of replacing our mattresses and hope you will visit us again to experience them. I will share your comments about the meat with the restaurant to help improve our service in the future.
We loved the European style decor and comfort of the hotel. Staff was so friendly. Room was very clean. Bed was perfectly comfortable. We can’t wait to visit again. Hot tub was relaxing.
David, Thank you for your review! I'm happy to hear you found the European atmosphere, staff, and hot tub such a delight! Looking forward to your next visit.
location and amenties are very good. had a great time in the area.
Dear Guest, Thank you for reviewing your stay. I'm happy to hear you found our amenities and location such a delight! Looking forward to your next visit!
Very clean. Friendly staff for the most part. Ski shop guy was efficient and knowledgeable. Gave the appearance that he didn't want to be there. Was just at another spa and was able to schedule a massage same day. Wasn't able to do that here and was leaving the next day.
Dear Guest, Thank you for taking the time to review your experience at Zermatt. We're happy to hear you enjoyed your stay! It's always a pleasure to receive positive feedback. I will share your comments about the staff and spa with the team to make improvements for future guests. Looking forward to your next visit.
Very disappointing! Room smelled bad and didn’t appear very clean.
Dear Guest, Thank you for your review. Your satisfaction is our top priority and feedback helps us continually improve our service. I'm sorry to hear about the frustrations you had with your room. It is my hope you give us the opportunity to better serve you in the future.
Everything you need is on the property or a shuttle can take you to.
Chrissy, Thank you for your feedback. We're happy to hear you found everything you needed at the resort! Looking forward to your next visit.
Dear Guest, Thank you for your review- it's always a pleasure to receive positive feedback. Looking forward to your next visit!
Natalie, We appreciate your review and are sorry to see your experience did not meet your expectations. Your feedback is crucial in helping us evaluate and improve our service. It is our hope you give us the opportunity to better serve you in the future.