I had a reservation that was made in error and they would do nothing to change it. Cost me over a hundred dollars and they were fine with pocketing the money and me out a reservation. Absolutely no willingness to work with me.
Location is perfect! Room was average, had the basics and was clean but dated. Carpet is old.
Very poorly kept properly no masks or social distancing
Perfect location. Great amenities. General store, laundromat and two restaurants. Plus the park shuttle starts right across the street.
Dated but adequate. Rooms dark in need of renovation.
Typical property closestto national park entrance. One stop shop for all your needs, at a premium.
Very clean and good size room. Very close to park entrance
I didn't like the shower. The water would go hot then cold. Also perhaps more choices for the breakfast voucher. I had to but a full breakfast just to get the eggs over easy.
Masks and social, distancing signs are up but staff is very bad at following them! There were two computers right next to one another being used to check gusts in and all others were empty and not in use. I was literally within 12 inches of the woman, next to me as we checked in. Restaurant line was packed together to keep people from blocking the hallway. Gift shop employees were clustered and laughing and chatting without masks. Do it or don't but stop pretending to have policies just to make your facility look good.
This is the place to stay if your going to Bryce Canyon. Everything is right here at this facility. I’ve never been here before, and was so happy w my choice to stay here.
Stayed here several times through the years. It was a busy weekend. Breakfast to-go was 4 oz of orange juice, and a burrito-style wrap of scrambled eggs and sausage links. Our room was clean, but toilet paper was very thin.
Best Western Plus Ruby's Inn places you next to Old Bryce Town and within a 5-minute walk of Ebenezer's Barn and Grill. This 370-room hotel welcomes guests with conveniences like 2 restaurants, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning. Enjoy dining at Cowboy Buffet and Steak, one of 2 onsite restaurants. You can get a quick energy boost at the coffee shop/café.
Best Western Plus Ruby's Inn's 370 individually decorated rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 25-inch TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.
At Best Western Plus Ruby's Inn, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a business center.
I had a reservation that was made in error and they would do nothing to change it. Cost me over a hundred dollars and they were fine with pocketing the money and me out a reservation. Absolutely no willingness to work with me.
Thank you for your review. I am happy to see that you enjoyed your stay. Tell your friends about us. Thank you for choosing our hotel.
Location is perfect! Room was average, had the basics and was clean but dated. Carpet is old.
Thank you for your review. We will use your feedback to improve. Thank you for bringing these things to our attention. Thank you for choosing our hotel.
We thank you very much for your Feedback Safe travels!
Very poorly kept properly no masks or social distancing
We thank you very much for your Feedback ! Unfortunately the mask is not mandatory in the county but its recommend .We ,as a company, have to wear a mask and we really appreciate all guests that wear one . We try really hard to keep our self safe and the guests that come trough our doors . Safe travels!
Perfect location. Great amenities. General store, laundromat and two restaurants. Plus the park shuttle starts right across the street.
Thank you for your review. It is great to hear that you enjoyed your stay. Come see us again. Thank you for choosing our hotel.
Dated but adequate. Rooms dark in need of renovation.
Thank you for your review. We hope to renovate this winter. Thank you for choosing our hotel.
Typical property closestto national park entrance. One stop shop for all your needs, at a premium.
Thank you for your review. Come see us again. Thank you for choosing our hotel.
Thank you for your review. Tell your friends about us. Thank you for choosing our hotel for your Bryce Canyon vacation.
Thank you for your review. I am happy to see that you enjoyed your stay. Come see us again. Thank you for choosing our hotel.
Thank you for your review. I apologize for your experience at our hotel. We will address this issue with our staff. Thank you for choosing our hotel.