Sandman Signature Prince George Hotel3.5 out of 5.0
Recent guest reviews
Stayed here for the weekend twice recently, we have 2 small kids and 1 infant and get the family suite which has bunk beds, a king sz bed and a small functional kitchen. We found the room while small was cozy and perfect for our crew. The beds are super comforable and the fact that the hotel restaurant is fabulous and offers room service is a huge Wahoo for us. Definitely recommend the restaurant downstairs and it's room service option, thr food is delicious although a bit pricey. The hotel has a small store with items you may have forgotten, snacks and comp coffee & tea. We will be back to this hotel again without a doubt. Sandman has a lucky 13 punch card as well... I was disappointed that the front desk staff didn't advise us of this as we had just stayed at another sandman property for 4 nights and could have used those nights. We found the lucky 13 card in our room and are now collecting stamps. After 12 nights at any sandman property the 13th night is free. They say there is no expiration and it doesn't need to be consecutive nights. The location is great too just 3 min drive to the mall, costco and across the street from superstore. New clean hotel, we will definitely be back!
Hotel room was clean and modern. Bathroom had a nice deep bathtub. Everything was in working order, but hotel finishing are starting to look worn (countertops in bathrooms). The rooms are quite overpriced for what you get and where you are.
Due to a concert in town there were not many rooms left at this hotel but did not expect the condition of our room! Our room had wet carpet in many areas of the room! We reported it before we unpacked our bags, was offered to stay in this room or an upgrade to a king room, as we did not want to share a bed we stayed. Housekeeping came with a carpet cleaner while we went to supper. It still did not dry the carpet. The towels were also frayed, food by the couch leg, not a well cleaned room., When we checked out we told the manager our concerns, we were told we were given the lowest rate he could give, were offered 50% off next stay if we contacted him directly. We prob. would not be going north again till next spring. Very disappointed
While travelling through British Columbia we came upon the Sandman Hotel late in the evening. Stopped in and received a room at a very reasonable rate considering we did not have a reservation. The facility staff were very friendly and helpful. There is a restaurant on site, we did not eat there though it seems like a lot of people do. The restaurant was busy and sounded like everyone was having a good time. Our room was clean and very comfortable. Would definitely recommend the Sandman in Prince George.
For context, I've been travelling to Prince George for several years and have stayed at most of the business class hotels in the area. In the 7-8 years since this hotel has opened, I've stayed here about twice a year. As you can expect, there has been some wear and tear over that time, but its really starting to show now. My most recent trip will likely be the last time that I stay at this hotel given the options in the area. Here's a brief summary of the issues that I encountered: 1) Internet access through the wired network portal was not available. 2) The wireless network constantly tripped out. I could not video conference or maintain a VPN connection. 3) The room thermostat could not keep the room temperature at a comfortable level. 4) The remote control for the television was missing from the room. 5) The room tv is very limited in terms of selection. Only a handful of channels worked. It turns out that not having a remote control in the room really was of no consequence. 6) While the hotel lists that it has room service, the menus for the hotel restaurant are either outdated or non-existent. I guess that you could always go online to get the menu to order room service. Oh wait, going online can come with it's own issues (see above). For some final context, some of the issues above are not significant to me. I understand the nature of business travel and have listed those area of concern that I believe would be of importance to others. For those travelling to the area for business, I would recommend any of the following hotels before the Signature Sandman: Four Points Sheraton, Treasure Cove, Coast Hotel of the North, Ramada
This was a mediocre hotel for the price we paid. We were traveling and wanted a place for the night since Prince George is in the middle of no where. The hotel caters to the business traveler, not to the tourist. The front desk staff were a little snooty when I wanted to check in. I felt like I needed to apologize for being 60 years old and having a handicapped husband. I wanted to tell her that my money was just as good as the corporate account people. And I don't remember the name of the front desk person, but she was blond about 35 blue eyes and a sneer for a smile, and was condescending to her fellow workers. So if you see her, run the other direction. They also say they serve Starbucks coffee. They either run the grounds through twice or put half the grounds in, it was pathetic and should not even be called coffee. The room was neat and clean, so that is why I gave them a 3 star, but that is stretching it.
We stayed one night here between Smithers and Jasper with long drive days either side. It is a business hotel, well appointed in a town that looks pretty commercial/industrial and we had a comfortable night. The restaurant served good food in a friendly manner. If you are looking for a holiday resort, this is not the place - and it doesn't pretend to be. Couldn't fault it
Headed to Prince George for a friends weekend. Booked two rooms and called ahead to find out what kind of coffee makers (so could bring own), and were routed to the sandman umbrella instead of someone at the hotel- who gave incorrect information. When booking rooms also struggled with sandman 1-800 number as they could not tell us which hotel we requested was one they were booking-as two in pg- very frustrating. The beds were comfortable, but the noise was horrible. Between thin windows, loud guests and noise travelling through doors-it was difficult to enjoy a full nights sleep. When complaint made at front desk, it seemed to be not taken seriously. I wouldn't recommend staying unless you have to. Hot tub was lukewarm, and pool had off smell. For a newer hotel, the rooms are nice but the sound proofing and costs don't make it worth it.
We spent three nights at the Signature in a Family room suite. One room with bunk beds, one room a kitchen and a bedroom with a king size bed in it. Lots of room. The rooms were pretty quiet, all be it stuffy in the back, the kitchen was relatively well appointed. We liked the location, but one needs a personal vehicle to access anywhere else, there is a strip mall very near with restaurants and a liquor store. The only mosquito in the ice cream is housekeeping and perhaps maintenance. If memory serves this is a newish hotel, yet the faux marble counter tops are scarred to heck, any exposed woodwork similarly marred, doors and sills dinged. We had a napping child so we hung a do not disturb sign that was removed at 1:15, we found a message on our phone that they saw it and could not clean. They must have started really early. They came the next day and emptied one of three trash receptacles. I took the other two to the desk who happily disposed of it and gave us more towels as the housekeepers did not. So, liked the hotel, the parking, location and the front desk personnel but I think housekeeping needs a shakeup.
This was a pleasant, well appointed hotel, though the twin double beds made the room a little cramped! Everything about it was fine but we were on a coach tour so the out of town location was far from attractive to us but, if one simply wants a smart, functional hotel then this would be fine.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 331 reviews