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Kwa'Lilas Hotel

3.5 star property
Central hotel with free parking connected to a shopping center in Port Hardy

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Photo gallery for Kwa'Lilas Hotel

Front of property - evening/night
Reception
View from room
In-room safe, free WiFi
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Place, Port Hardy Harbour
    ‪17 min walk‬
  • Place, Fisherman's Wharf
    ‪19 min walk‬
  • Place, Port Hardy Ferry Terminal
    ‪11 min drive‬
  • Airport, Port Hardy, BC (YZT)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(82 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side) | In-room safe, free WiFi

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(32 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Room, 2 Queen Beds, Mountain Side)

In-room safe, free WiFi

Room (Room, 2 Queen Beds, Mountain Side)

8.4 out of 10
Very good
(27 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Port Hardy

Located 0.8 mi (1.3 km) from Port Hardy Harbour, Kwa'Lilas Hotel is within a 10-minute drive of other popular attractions like Port Hardy Ferry Terminal. This 85-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's connected to a shopping center in central Port Hardy, and a short drive from Port Hardy Municipal Hall and Port Hardy Hospital.

What's nearby

  • Port Hardy Harbour - 17 min walk - 0.9 miles
  • Fisherman's Wharf - 19 min walk - 1.0 mile
  • Quatse Salmon Stewardship Centre - 5 min drive - 3.0 miles
  • Quarterdeck Marina - 6 min drive - 1.1 miles
  • Port Hardy Ferry Terminal - 11 min drive - 6.9 miles

Getting around

  • Port Hardy, BC (YZT) - 13 min drive

Restaurants

  • ‪Café Guido - ‬10 min walk
  • ‪McDonalds - ‬2 min walk
  • ‪A&W Restaurant - ‬4 min walk
  • ‪Mo's - ‬9 min walk
  • ‪Ha'me Restaurant - ‬2 min walk

About this property

Kwa'Lilas Hotel

Central hotel with free parking connected to a shopping center in Port Hardy
Guests of Kwa'Lilas Hotel enjoy access to free WiFi in public areas, a conference center, and a business center. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a computer station, a vending machine, and a banquet hall.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include sitting areas, coffee makers, and free local calls.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Quarterdeck Inn Port Hardy
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Business services
7.8 out of 10, Good, 780 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,000 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Frequently asked questions

Is free cancellation available at Kwa'Lilas Hotel?

Kwa'Lilas Hotel provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Kwa'Lilas Hotel?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Kwa'Lilas Hotel on Nov 10, 2025 start from $99.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Kwa'Lilas Hotel?

Located steps from Thunderbird Mall, this hotel is in Port Hardy, and within a 10-minute walk of Stink Creek Park and Port Hardy Museum. You'll also find Port Hardy Harbour and Fisherman's Wharf less than a mile away.

Is parking available on site at Kwa'Lilas Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Kwa'Lilas Hotel include a casino at the property?

No, Kwa'Lilas Hotel doesn't have a casino.

Is there an indoor pool at Kwa'Lilas Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Kwa'Lilas Hotel?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include ocean views.

Are there hot tubs at Kwa'Lilas Hotel?

No, there isn't a spa tub at this hotel.

Does Kwa'Lilas Hotel have a restaurant with a breakfast menu?

Yes, Kwa'Lilas Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Kwa'Lilas Hotel allow pets to stay for free?

No, pets aren't allowed at Kwa'Lilas Hotel though service animals are welcome.

Are there connecting rooms at Kwa'Lilas Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Kwa'Lilas Hotel?

The closest major airport to Kwa'Lilas Hotel is Port Hardy, BC (YZT), which is 7 mi away (13 minutes by car). Another top airport is Port McNeill, BC (YMP), which is located 26.9 mi away (31-minute drive).

Are there rooms with balconies that I can book at Kwa'Lilas Hotel?

No, at Kwa'Lilas Hotel, there aren't any guestrooms that list a balcony.

Reviews

Kwa'Lilas Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 677 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

10/10 Excellent

Ross

Great staff and facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dianne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful decor and our room was spotless! Parking was tight tho but free!
Stayed 2 nights in Jul 2025

6/10 Okay

Claudia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lady at the front desk was haughty and arrogant Not pleasant at all Believe you are understaffed as they were not sure our rooms would be cleaned by check in time
Stayed 1 night in Jul 2025

2/10 Terrible

Vishalini

Stayed 3 nights in Jul 2025

8/10 Good

Carmelita

Stayed 1 night in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Stayed 4 nights in Jul 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Jul 2025

10/10 Excellent

celina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fast checkin elevator was a bit far from the main entrance to carry all the bags, but definitely recommend this hotel again
Stayed 1 night in Jul 2025

4/10 Poor

Sylvia

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel on its own was absolutely fine. It was the poor service of the reception personnel which disappointed us the most. First our room wasn’t ready until 6:15 pm, while check-in started at 4pm. No time estimate was given when we arrived shortly after 4pm. Second, we noticed that the toilet in our bathroom wasn’t clean. We requested that it would be cleaned the next day (reported it to the receptionist), but nothing had happened when we came back to the hotel in the evening. We had our dinners at the pub of the hotel. One has to wait to be seated, but personnel was so overwhelmed that we waited 15 minutes at the door. At some point we simply sat down and service was much better after that. It seems to us that housekeeping and other personnel couldn’t deal with the number of rooms booked. The hotel had no vacancies left for the two nights we were there, so all the rooms must have been occupied. Personally I would book another accommodation when visiting Port Hardy next time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and restaurant. Clean and comfortable rooms. Can't complain about anything.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful artwork thru out. Excellent front desk staff. And the food in the pub was very good, especially the seafood chowder!
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to stay in Port Hardy. Only issue we had was that we requested a room away from the elevators and we were given a room right next to the elevators when we checked in. Took a bit of convincing to have the front desk clerk swap our room with One that was farther away. Other than that, it was a pleasant day and the restaurants were great!
Stayed 1 night in Jul 2025

6/10 Okay

JoAnn

Traveled with group
Disliked: Cleanliness
The carpet in our room was not clean - there were spilled old French fries & McDonald’s packaging under the bed. Not enough towels for 3 guests.
Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn

Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2025

8/10 Good

Kostas

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed having the convenience of the McDonald’s nearby, and the cleanliness of the hotel and room.
Stayed 1 night in Jul 2025

2/10 Terrible

Dawn

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Linda

Traveled with group
Liked: Amenities
Modern hotel with comfortable beds and great restaurant. Staff and check in great. Minor issues of fridge too cold and freezing food and clogged bathroom sink communicated at check out
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly; we had a great dinner in the restaurant. Great room and comfortable bed. The fridge was working well in our room. I would recommend staying at your hotel to anyone who needs accommodation in Port Hardy.
Stayed 1 night in Jul 2025

2/10 Terrible

Justin, Oliver

Liked: Property conditions & facilities
Disliked: Cleanliness
Bathroom was not very clean. Numerous items on the menu were not available, we didn’t have to pay for our meals, but very unfortunate that a restaurant does not have the appropriate amount of food, especially when the room is costing nearly $300, simply out, it was disappointing.
Stayed 1 night in Jul 2025

8/10 Good

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Worth the drive .

The lobby and room entranced where beautiful. The restaurant... although staff were good lacked the same wow factor in regard to the stunning native theme. The restaurant had a sports bar theme. Overall a good stay. Oh ya the pillows were awful being huge and uncomfortable. Cheers Scott.
Stayed 1 night in Jul 2025

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s ok
Stayed 3 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025