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Kwa'Lilas Hotel

3.5 star property
Central hotel with free parking connected to a shopping center in Port Hardy

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Photo gallery for Kwa'Lilas Hotel

Front of property - evening/night
View from room
In-room safe, free WiFi
Lobby
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Place, Port Hardy Hospital
    ‪6 min walk‬
  • Place, Vancouver Island Regional Library - Port Hardy Branch
    ‪12 min walk‬
  • Place, Port Hardy Harbour
    ‪17 min walk‬
  • Airport, Port Hardy, BC (YZT)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(83 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side) | In-room safe, free WiFi

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(32 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Room, 2 Queen Beds, Mountain Side)

In-room safe, free WiFi

Room (Room, 2 Queen Beds, Mountain Side)

8.4 out of 10
Very good
(27 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Port Hardy

Located 0.8 mi (1.3 km) from Port Hardy Harbour, Kwa'Lilas Hotel is within a 10-minute drive of other popular attractions like Port Hardy Ferry Terminal. This 85-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's connected to a shopping center in central Port Hardy, and a short drive from Port Hardy Municipal Hall and Port Hardy Hospital.

What's nearby

  • Port Hardy Hospital - 6 min walk - 0.3 miles
  • Port Hardy Municipal Hall - 7 min walk - 0.4 miles
  • Vancouver Island Regional Library - Port Hardy Branch - 12 min walk - 0.7 miles
  • Port Hardy Harbour - 17 min walk - 0.9 miles
  • Fisherman's Wharf - 19 min walk - 1.0 mile

Getting around

  • Port Hardy, BC (YZT) - 13 min drive

Restaurants

  • ‪Café Guido - ‬10 min walk
  • ‪McDonalds - ‬2 min walk
  • ‪Ha'me Restaurant - ‬2 min walk
  • ‪Sporty Bar & Grill - ‬11 min walk
  • ‪A&W Restaurant - ‬4 min walk

About this property

Kwa'Lilas Hotel

Central hotel with free parking connected to a shopping center in Port Hardy
Guests of Kwa'Lilas Hotel enjoy access to free WiFi in public areas, a conference center, and a business center. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a computer station, a garden, and a banquet hall.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include sitting areas, coffee makers, and free local calls.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property grounds
Quarterdeck Inn Port Hardy
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Business services
7.8 out of 10, Good, 784 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,000 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 2 2025 to December 3 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Daily housekeeping
  • Meeting facilities
The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Frequently asked questions

Is free cancellation available at Kwa'Lilas Hotel?

Kwa'Lilas Hotel provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Kwa'Lilas Hotel?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Kwa'Lilas Hotel on Dec 24, 2025 start from $80.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Kwa'Lilas Hotel?

Located steps from Thunderbird Mall, this hotel is in Port Hardy, and within a 10-minute walk of Port Hardy Municipal Hall and Vancouver Island Regional Library - Port Hardy Branch. You'll also find Port Hardy Harbour and Fisherman's Wharf less than a mile away.

Is there parking available at Kwa'Lilas Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Kwa'Lilas Hotel include a casino at the property?

No, Kwa'Lilas Hotel doesn't have a casino.

Is there an indoor pool at Kwa'Lilas Hotel?

No, there is no indoor pool at this hotel.

Is Kwa'Lilas Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include ocean views.

Does Kwa'Lilas Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kwa'Lilas Hotel have a restaurant with a breakfast menu?

Yes, Kwa'Lilas Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant. Please note that one of the dining venues will be closed and breakfast unavailable between December 2 2025 and December 3 2025 (subject to change).

Does Kwa'Lilas Hotel allow pets to stay for free?

No, pets aren't allowed at Kwa'Lilas Hotel though service animals are welcome.

Does Kwa'Lilas Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Kwa'Lilas Hotel?

The closest major airport to Kwa'Lilas Hotel is Port Hardy, BC (YZT), which is 7 mi away (13 minutes by car). Another top airport is Port McNeill, BC (YMP), which is located 26.9 mi away (31-minute drive).

Are there rooms with balconies at Kwa'Lilas Hotel?

No, you won't find guestrooms with balconies at Kwa'Lilas Hotel.

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1003 reviews
Rating 8 - Good. 234 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was closed but the staff at the bar were great and the food in the bar was great. Hotel is nice but not much storage in room.
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed, clean and pleasent staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded our expectations! The décor and whole vibe was authentic, intentional, and very well kept. Staff were very friendly and accommodating, and we were blown away by the restaurant and pub. The pub’s food was excellent quality. Top notch- I will only stay here next time I visit!
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, interior design, dining was very good
Stayed 2 nights in Aug 2025

10/10 Excellent

Wichuta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in Port Hardy

I love to stay here, there is such beautiful art in the hotel and in the rooms! It's clean, staff is helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Sakolwan Klongkarn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and modern. Rooms are on the small side, but otherwise a pleasant stay
Stayed 1 night in Aug 2025

10/10 Excellent

flora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very smooth experience. The food was great and the service to match in the pub.
Stayed 1 night in Aug 2025

10/10 Excellent

Neal, Poulsbo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Laurie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and pillows. I liked the indigenous designs in each room and throughout the hotel. Meals in the restaurant were tasty and it was nice that you received a 20% discovered on breakfast.
Stayed 4 nights in Aug 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Being Pet friendly is their only bonus

Room was not cleaned properly. Hair in the sink, dust and dirt behind the door! Garbage under the desks and table! Had a shower to find out the shampoo pump is empty! Had to come out of the shower, dry off to call front desk to ask for shampoo. Granted he was quick to bring it. Overall, the place is running down in shape and doesn’t seem like it is being kept to represent the price they charge.
Stayed 1 night in Aug 2025

8/10 Good

Neal, Poulsbo

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable and well appointed.
Stayed 1 night in Aug 2025

8/10 Good

Louise, West Kelowna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room were pristine and lovely. Except for a middle of the night thomper in the room above us, it was very quiet. We arrived an hour early but were unable to check in before 4 pm; however at 4 pm there was only one employee checking in all guests that were put off until 4 pm as well as answering the phone, etc., so check in was slow. The surrounding property was very nicely maintained.
Stayed 1 night in Aug 2025

10/10 Excellent

JoAnn

Traveled with group
This hotel and its restaurant have exceeded my expectations in every way!
Stayed 1 night in Aug 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional efficient check in courteous staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel that was beautiful with their artwork and features. Very accommodating with a mixup with my booking regarding my pet. It was immediately rectified and we were really happy with our room. Beautiful walk in shower and the beds and pillows were so comfortable! Will definitely recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique indigenous themed, wholly owned and staffed by the first nations people of this area. ❤️
Stayed 1 night in Aug 2025

6/10 Okay

Sarah, Ladysmith

Traveled with family
Disliked: Cleanliness, staff & service
Described as a luxury hotel, is a stretch. The rooms are quite small and in need of a deep clean. Pros: bed is comfy, linens are soft (did have some staining), ample parking, plenty of hot water, scent-free (no artificial air fresheners and the bath products weren’t heavily scented). AC worked well. Location. Wifi was strong. Cons: The shower has various types of mold in the caulking, and lots of dust on the lights and headboards. The fridge setting can’t be adjusted and froze everything we put in it (all our food for the next day’s hike). The bedside lights didn’t work on one of the beds. We asked the front desk for an extra blanket, waited an hour (it seemed like it was a busy time), didn’t get it. Went back later and asked again and was told there wasn’t any. Not one extra blanket in the entire hotel?? Front desk did not appear interested at all when we voiced our concerns. Not within the hotels ability to control, but to note the person above us was either a toddler jumping around or someone wearing heavy boots walking back and forth each night between 11pm-2am. Not sure if it’s sound proofing issue or just that person.
Stayed 2 nights in Aug 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Colin

Stayed 1 night in Aug 2025

4/10 Poor

Louise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Indifferent staff, blocked shower drain

I really want to give this hotel a good review, but it is interesting how one little thing can ruin a whole experience. Check- in was average, nothing special. The art found in various places in the hotel is beautiful and very interesting. The rooms are beautiful and mostly clean. However, our room had a moldy smell, which improved after we threw open the window and turned on the AC. Unfortunately, our shower drain was completely blocked, which we discovered in the evening when we wanted to shower. We called the front desk to get somebody to come fix the shower. The front desk person said there was nobody else that can help us, and her foot was sore, so she was not going to do it. She really did not care. My husband had to go downstairs and he found liquid plumber. He had to try clean the drain himself, was unsuccessful, and we ended up with no showers. I had to use the bathroom sink to do a partial wash. Hotel guests should not have to clean blocked drains in their room! This is the worst service, and, unfortunately, we won’t return there.
Stayed 1 night in Aug 2025

8/10 Good

Chfiona

Traveled with family
Liked: Cleanliness, amenities
It was okay.
Stayed 1 night in Aug 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
fair price, clean, friendly, professional, comfy beds
Stayed 1 night in Aug 2025

6/10 Okay

Chanequa

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

A Clean Bathroom is A Must

I had a hard time at check in because apparently after booking my stay in July, by the time I got there in late August there was no room saved for me where my daughter and I could stay with my dog. After the front desk personnel offered one night in a dog friendly room, and suggested I have my dog stay in the car I called everywhere else in town but nothing was available/could accommodate me. In short, I ended up getting a room for both nights after pleading and sharing that I had driven for 6 days from Ontario. Needless to say it was a terrible experience. The hotel is beautiful and while no one acknowledged me when I waited in the restaurant that served breakfast for atleast 8 minutes where it is posted to wait to be seated, I'd still give this hotel another try. Perhaps they will offer better customer service next time. Lastly, the carpet in the room I stayed in smelled musty and the shower stall needed to be cleaned better.
Nice shower
Stayed 2 nights in Aug 2025