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Kwa'Lilas Hotel

3.5 star property
Pet-friendly hotel with free parking connected to a shopping center in Port Hardy

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Photo gallery for Kwa'Lilas Hotel

Front of property - evening/night
View from room
In-room safe, free WiFi
Lobby
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet friendly

Explore the area

Map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Port Hardy Harbour
    ‪17 min walk‬
  • Quatse Salmon Stewardship Centre
    ‪5 min drive‬
  • Port Hardy Ferry Terminal
    ‪11 min drive‬
  • Port Hardy, BC (YZT)
    ‪15 min drive‬

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Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(62 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side) | In-room safe, free WiFi

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(26 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Room, 2 Queen Beds, Mountain Side)

In-room safe, free WiFi

Room (Room, 2 Queen Beds, Mountain Side)

8.4 out of 10
Very good
(20 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Port Hardy

Located 0.8 mi (1.3 km) from Port Hardy Harbour, Kwa'Lilas Hotel is within a 10-minute drive of other popular attractions like Port Hardy Ferry Terminal. This 85-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's connected to a shopping center in central Port Hardy, and a short drive from Port Hardy Municipal Hall and Port Hardy Hospital.

What's nearby

  • Port Hardy Harbour - 17 min walk - 0.9 miles
  • Fisherman's Wharf - 19 min walk - 1.0 mile
  • Quatse Salmon Stewardship Centre - 5 min drive - 3.0 miles
  • Quarterdeck Marina - 6 min drive - 1.1 miles
  • Port Hardy Ferry Terminal - 11 min drive - 6.9 miles

Getting around

  • Port Hardy, BC (YZT) - 13 min drive

Restaurants

  • ‪Cafe Guido - ‬10 min walk
  • ‪Mo's - ‬9 min walk
  • ‪Seto's Wok & Grill - ‬1 min walk
  • ‪The Sporty Bar & Grill - ‬11 min walk
  • ‪Market Street Cafe - ‬10 min walk

About this property

Kwa'Lilas Hotel

Pet-friendly hotel with free parking connected to a shopping center in Port Hardy
Guests of Kwa'Lilas Hotel enjoy access to free WiFi in public areas, a conference center, and a business center. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a computer station, an ATM, and a garden.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include sitting areas, coffee makers, and free local calls.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property grounds

Quarterdeck Inn Port Hardy

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Business services
7.8 out of 10, Good, 684 reviews
Quarterdeck Inn Port Hardy

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,000 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25.00 per pet (varies based on length of stay)
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Frequently asked questions

Is free cancellation available at Kwa'Lilas Hotel?

Kwa'Lilas Hotel provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to see around Kwa'Lilas Hotel?

Located steps from Thunderbird Mall, this hotel is in Port Hardy, and within a 10-minute walk of Vancouver Island Regional Library - Port Hardy Branch and Stink Creek Park. You'll also find Port Hardy Harbour and Fisherman's Wharf less than a mile away.

Is parking available on site at Kwa'Lilas Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Kwa'Lilas Hotel include a casino at the property?

No, Kwa'Lilas Hotel doesn't have a casino.

Is there an indoor pool at Kwa'Lilas Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Kwa'Lilas Hotel?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include ocean views.

Are there hot tubs at Kwa'Lilas Hotel?

No, this hotel doesn't have a spa tub.

Does Kwa'Lilas Hotel have a restaurant with a breakfast menu?

Yes, Kwa'Lilas Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Kwa'Lilas Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Kwa'Lilas Hotel for a fee of CAD 25.00 per pet, per day.

Are there connecting rooms at Kwa'Lilas Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Kwa'Lilas Hotel?

The closest major airport to Kwa'Lilas Hotel is Port Hardy, BC (YZT), which is 7 mi away (13 minutes by car). Another top airport is Port McNeill, BC (YMP), which is located 26.9 mi away (31-minute drive).

Are there rooms with balconies at Kwa'Lilas Hotel?

No, there aren't any guestrooms with balconies at Kwa'Lilas Hotel.

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 999 reviews
Rating 8 - Good. 245 out of 999 reviews
Rating 6 - Okay. 51 out of 999 reviews
Rating 4 - Poor. 16 out of 999 reviews
Rating 2 - Terrible. 9 out of 999 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with group
Liked: Property conditions & facilities

Could have been better

No pool to relax in. Had to call reception to change pillow and bed cover as it looked stained - thought that was blood. Fridge was not clean on the inside
Stayed 1 night in Apr 2025

10/10 Excellent

Lilian

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful First Nations art in the rooms and around the hotel. Very clean and elegant
Stayed 2 nights in Apr 2025

8/10 Good

Philomena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying. Was great
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I dont typically leave reviews but we feel a bit defeated. We were given a room on the second floor even though they knew we had dogs. When we asked to extend our stay (to explore more of the north island) they asked why we were on the second floor, and dogs are only allowed on the first floor. So we moved rooms without any fuss. The room we were moved to had a strong smell of wet dog, the a/c unit was extremely loud and unusable. The TV was crackly and terrible (not a deal breaker for us but maybe for some) There was a family on the first floor who were going in and out of rooms all night for the last two nights we were there. Non stop doors slamming, we had zero sleep. When we told the front desk they said sorry there is nothing they can do.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Indigenous decor Clean and new looking Wish for microwaves in room
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Stayed 1 night in Apr 2025

10/10 Excellent

Philomena

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Wendy

Traveled with group
Liked: Amenities
We thought that the location was good. Comfy beds. Black around bottom edges of shower need a good clean and the heater was noisy when it was turned on. Our check in was fantastic. The First Nation lady at the front desk was so very friendly and helpful. A completely different experience at check out. A different lady. Not one word came out her. Just handed me the receipt and went about her business. Over all we enjoyed our stay.
Stayed 1 night in Apr 2025

8/10 Good

Audrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
No housekeeping done in our 5 nights stay nor did we get asked.
Stayed 5 nights in Mar 2025

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Brendan, Tacoma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel with some incredible heritage being honored. Clean and friendly vibe.
Stayed 1 night in Mar 2025

10/10 Excellent

Corinne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay- beds and temp control. Bathroom was nice. Beautiful lobby. Friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

JOSEPH LAURIER, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location easy access and great place to visit and stay
Stayed 1 night in Mar 2025

8/10 Good

Amber

Stayed 2 nights in Mar 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tejas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

aayaay, Skidegate

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was great
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome. And the breakfast is fabulous
Stayed 1 night in Mar 2025

10/10 Excellent

Jarid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, unique hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

inhee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Mar 2025

8/10 Good

Barbara Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Hsien Kang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Barry, Millbrook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee maker was not plugged in I had to pull extension over with my wife’s Cain to plug in / no hair dryer in room had to go t main desk to get one / no ice bucket in room had to get from front desk / when staff clean room all things s/b checked
Stayed 2 nights in Mar 2025