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Hotel Aria Quinta Avenida & Rooftop Playa del Carmen

2.0 star property
Hotel with a rooftop terrace, 5-minute walk to Playa del Carmen Main Beach

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Photo gallery for Hotel Aria Quinta Avenida & Rooftop Playa del Carmen

Front of property
Exterior
Shower, hair dryer, towels, soap
Superior Double Room, 1 King Bed | In-room safe, free WiFi
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
5ta avenida casi esquina av 38, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪96 min drive‬

Room options

View all photos for Superior Quadruple Room, 2 Double Beds

Superior Quadruple Room, 2 Double Beds | In-room safe, free WiFi

Superior Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | In-room safe, free WiFi

Superior Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Aria Quinta Avenida & Rooftop Playa del Carmen is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. This 22-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Mario Villanueva Stadium Madrid - 3 min walk - 0.2 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Quinta Alegría Shopping Mall - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Club de la Cerveza - ‬1 min walk
  • ‪Las Hijas de la Tostada - ‬1 min walk
  • ‪Mariskinky - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪La Brioche De Playa - ‬1 min walk

About this property

Hotel Aria Quinta Avenida & Rooftop Playa del Carmen

Hotel with a rooftop terrace, 5-minute walk to Playa del Carmen Main Beach
Hotel Aria Quinta Avenida & Rooftop Playa del Carmen offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has staff always at the ready.
Guests can enjoy free WiFi and TVs. Hair dryers and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping fee: MXN 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • There are no elevators.

Property is also known as

Aria Quinta Avenida Del Carmen

Frequently asked questions

What can I see around Hotel Aria Quinta Avenida & Rooftop Playa del Carmen?

This hotel is situated in Downtown Playa del Carmen within a 10-minute walk of Playa del Carmen Main Beach, Quinta Avenida, and Mamitas Beach. You'll also find Central Square and Quinta Alegría Shopping Mall less than a mile away.

Is parking available on site at Hotel Aria Quinta Avenida & Rooftop Playa del Carmen?

No, this hotel doesn't offer parking.

Does Hotel Aria Quinta Avenida & Rooftop Playa del Carmen include a casino on the premises?

No, Hotel Aria Quinta Avenida & Rooftop Playa del Carmen doesn't have a casino.

Is there an indoor pool at Hotel Aria Quinta Avenida & Rooftop Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Hotel Aria Quinta Avenida & Rooftop Playa del Carmen good for couples?

Couples will appreciate amenities like an outdoor pool, a rooftop terrace, and a 24-hour front desk at this hotel.

Does Hotel Aria Quinta Avenida & Rooftop Playa del Carmen have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Aria Quinta Avenida & Rooftop Playa del Carmen feature a restaurant that includes a breakfast menu?

No, Hotel Aria Quinta Avenida & Rooftop Playa del Carmen doesn't have a restaurant that serves breakfast.

Does Hotel Aria Quinta Avenida & Rooftop Playa del Carmen allow pets to stay free of charge?

No, pets aren't allowed at Hotel Aria Quinta Avenida & Rooftop Playa del Carmen.

Does Hotel Aria Quinta Avenida & Rooftop Playa del Carmen have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Aria Quinta Avenida & Rooftop Playa del Carmen?

The closest major airport to Hotel Aria Quinta Avenida & Rooftop Playa del Carmen is Cozumel Intl. Airport (CZM), which is 22.1 mi away (280 minutes by car).

Are there rooms with balconies that I can book at Hotel Aria Quinta Avenida & Rooftop Playa del Carmen?

No, there aren't any guestrooms with balconies at Hotel Aria Quinta Avenida & Rooftop Playa del Carmen.

Reviews

Hotel Aria Quinta Avenida & Rooftop Playa del Carmen Reviews

8.0

Very Good

7.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 26 out of 59 reviews
Rating 8 - Good. 15 out of 59 reviews
Rating 6 - Okay. 9 out of 59 reviews
Rating 4 - Poor. 6 out of 59 reviews
Rating 2 - Terrible. 3 out of 59 reviews

Reviews

6/10 Okay

Jose G

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Aria Hotel was Nice on the outside. The pools were nice and clean. We were upgraded to an Apartment because the room we chose was already taken. So that was a plus. The pictures were not the same for an apartment. Everyone was really super nice. Everything is near you for food and shopping . Highly recommend the restaurant inside the hotel. The only downfall was we only got 1 complementary room cleaning the rest we had to pay for. Also on second to last day it rained heavy and in our room it was leaking in several areas including on one of the beds. And lastly if you get one of the apartment, be ready to walk lots of flight of stairs everyday, since there is no elevator. At night time it’s a bit noisy and you can hear inside room. But it was manageable
Stayed 7 nights in Aug 2025

6/10 Okay

Brian

Liked: Staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

America

Traveled with family
No limpian los cuartos diariamente
Stayed 10 nights in Jun 2025

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Thumbs up
Stayed 5 nights in Jun 2025

10/10 Excellent

belen

Nice place
Stayed 2 nights in Jun 2025

2/10 Terrible

Alfonso

Traveled with family
Disliked: Property conditions & facilities

Don't book this hotel

Stayed 1 night in May 2025

10/10 Excellent

Suzan

Absolutely amazing! Would stay here again
Stayed 8 nights in May 2025

8/10 Good

Damari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place for the price, although the bathrooms were subpar
Stayed 5 nights in Mar 2025

4/10 Poor

Lawrence James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Coming from America I'm very grateful for the person who checked me in. They allowed me to check in early and helped me locate this horribly located place lol the no parking thing is very inconvenient. The power went out four times. They don't give you a blanket, just a fitted sheet. The boiler always turns off. It was not clean whatsoever. The only thing I like is the people were nice and they did not ask me for a credit card
Stayed 4 nights in Apr 2025

4/10 Poor

Karen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel Aria needs a new hot water heater??

I stayed at the property last year under a different hotel name. Since then the front section of the hotel has undergone some updating . I stayed recently in the front remodeled section. I had NO warm or hot water my entire stay. There is a small pool area that needs some sound restrictions for those using it. NO LOUD music ! The rooms are right next to the pool area. Hangers in the closet and a blow dryer in each room would be recommended. I can appreciate the remodeling and updates and hope they continue to the rest of the back area of the hotel. Last year it was quiet in the back and I had hot water.
Stayed 4 nights in Mar 2025

4/10 Poor

Chloe

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location. Staff was very friendly, the only downside i had was my bathroom was damp very strong drainage smell. Mould on the walls and around the shower, their needs to be a window or some kind of ventilation. My whole room just smelt of mould.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alfonso

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very simple but excellent for short trips!
Stayed 1 night in Mar 2025

10/10 Excellent

Diana Ruby

Liked: Property conditions & facilities
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Alfonso

Stayed 1 night in Mar 2025

8/10 Good

Lorena

Stayed 4 nights in Mar 2025

8/10 Good

Gabriel, el centro

Liked: Cleanliness, staff & service
Need's more atention
Stayed 5 nights in Feb 2025

8/10 Good

Duncan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water issues. One day no water. Next two days no hot water—not uncommon for a MX hotel at this price point. Quiet location. Friendly staff. Clean rooms.
Stayed 4 nights in Mar 2025

6/10 Okay

Gus

Liked: Cleanliness, staff & service
Small pool was excellent. Hotel is right on Quinta Ave, so location was good. People were friendly. There was a little construction going on. Had hot water once in three days. Only 2 cocharoaches in 3 days Also some cosmetic issues, crack tiles, paint splatter. But was pretty good
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the rooms are well kept.
Stayed 1 night in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio
Stayed 3 nights in Feb 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service
The rooms were clean. The staff was helpful, though there was a bit of a language barrier. With the help of a translation app we were able to get the info I needed. It is located right on 5 ste that is walk-able with lots of restaurants and shops. It didn't get a 5 star rating because they could use newer beds with better support.
Stayed 7 nights in Feb 2025

4/10 Poor

Andrew

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Not very clean
Stayed 4 nights in Feb 2025

8/10 Good

Pilar Del Socorro Marin

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 7 nights in Feb 2025

6/10 Okay

Precious

Stayed 5 nights in Feb 2025