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Aparthotel

El Faro 403 SURF

3.5 star property

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Photo gallery for El Faro 403 SURF

Aerial view
Interior entrance
Reception
Beach nearby
Deluxe Room, 1 Bedroom, Kitchen, Beachside | In-room safe, travel crib, WiFi (free), bed sheets

Reviews

9.4 out of 10
Exceptional

Apart-hotel

Sleeps 4

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Spa
  • Gym

Explore the area

View in a map
Calle 10 norte esquina avenida 1 norte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, this aparthotel is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. The 3.5-star apartment includes a kitchen, a refrigerator, and a microwave.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles
  • Mamitas Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Zenzi Beach Club - ‬1 min walk
  • ‪Mi Jardin Secreto - ‬2 min walk

About this property

El Faro 403 SURF

This aparthotel features an outdoor pool, a children's pool, and a gym. Airport transportation is made easy with an airport shuttle for a fee. Front-desk staff can assist with concierge services and securing valuables.
The apartment is air-conditioned and features a kitchen with a refrigerator, a microwave, and a dishwasher. Guests can expect to find free WiFi. Other standard amenities include a laptop-compatible safe and a travel crib. Limited housekeeping is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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  • Pool
  • Hot tub
  • Spa
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9.0 out of 10, Wonderful, 1,001 reviews
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Total with taxes and fees
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Children's pool
  • Travel crib

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Housekeeping on weekdays only
  • Laptop-compatible safe
  • Limited-hour front desk
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle parking
  • Children's pool
  • Gym
  • Ziplining
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Snorkeling nearby
  • Spelunking nearby
  • Swimming nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • Bicycle parking

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Smoking

Smoking allowed: in designated areas

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: USD 40 per accommodation, per week
  • A damage deposit of USD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Property is also known as

El Faro 403 SURF Aparthotel
El Faro 403 SURF Playa del Carmen
El Faro 403 SURF Aparthotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at this aparthotel?

This aparthotel offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to see near this aparthotel?

This aparthotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach, and within a short walk of Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Is parking available on site at El Faro 403 SURF?

No, this aparthotel doesn't offer parking.

Is there a spa at this aparthotel?

Spa services at the aparthotel include massages.

Is this aparthotel adjacent to a casino?

No, this aparthotel is not connected to a casino.

Will I find an indoor pool at this aparthotel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at El Faro 403 SURF?

Couples staying at this aparthotel will appreciate amenities like a kitchen as well as an outdoor pool and massages.

Does El Faro 403 SURF have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does this aparthotel include breakfast service?

No, this aparthotel doesn't offer breakfast.

Does this aparthotel allow pets to stay for free?

No, pets and service animals aren't allowed at this aparthotel.

Does El Faro 403 SURF have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to this aparthotel?

The closest major airport to this aparthotel is Cozumel Intl. Airport (CZM), which is 21.1 mi away (256 minutes by car).

Are there rooms with balconies that I can book at El Faro 403 SURF?

No, you won't find apartments with balconies at El Faro 403 SURF.

El Faro 403 SURF Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 24 reviews
Rating 8 - Good. 5 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities, communication
Far exceeded our expectations! We would choose this property again if we ever return.
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great amenities, pool, gym, massage, right on the beach. This is right in the heart of 5th Avenue in PDC so it's very busy and open all night.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Angela K

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice condo !! Way more than expected and looks even better in person than pictures!! Front desk staff very friendly and helpful
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Piper

Liked: Cleanliness, room comfort, communication

Surf 403

Great condo at El Faro. El Faro is one of our favorite spots. This one bedroom condo is super roomy, decorated beautifully and housed with everything you need. Perfect for a couple! Pool is oceanfront and beautiful. Definitely would rent again. ⭐️⭐️⭐️⭐️⭐️
Sunrises are beautiful here! This pic was taken poolside at El Faro
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

carol

Liked: Cleanliness, property conditions & facilities, communication
Owners were outstanding! Left us with food in the fridge and snacks . thank you so much
Stayed 8 nights in Nov 2024
Verified review

10/10 Excellent

Valeri

Liked: Cleanliness, amenities, property conditions & facilities, communication
I visited this hotel when friends stayed there. The GIANT infinity pool overlooked the ocean and was sublime to swim and float in. It's so big you don't have to worry about swimmers into someone. The condo I stayed in was LUXURIOUS, with 2 full bathrooms.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Ileen

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was gorgeous and perfect if you want the space a hotel can not offer. We loved this place and would definitely go back. If you are into the night life it is the perfect location as you are walking distance to the bars, but if you are looking for a quiet night this might not be the best option because the music from the bars can be heard at a distance. Parking is not included, but is affordable and in a parking garage where your car is safe.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice location and great pool but no restaurant on bar on premises. Lots of noise from nearby clubs but fairly soundproof inside. Great cooking facilities but no basic supplies like salt/pepper, oil, sugar etc. Comfortable bed and furnishings. Lots of day noise from pumper trucks etc. Not clear what cleaning policy was only got cleaned once on second day. One other day maid showed up at 9:30am but we were still in bed but never came back. Overall a great place.
Stayed 7 nights in Apr 2023
Verified review

8/10 Good

steve

Liked: Cleanliness

Nice place but the club noise was a downside.

This particular room unfortunately has a balcony facing directly towards the noise of the nightclubs making it completely unusable. Ruining the rest of the experience completely. Room was clean and nice. Pool etc was nice. 1 of the elevators was out for our entire stay. More of a nuisance than anything. Also the patio door latch was broken and every time we closed the front door it would pop open.
Stayed 4 nights in Jan 2023
Verified review

6/10 Okay

Tiffany

Liked: Amenities
Disliked: Communication
Pros: Fantastic location - easily walkable to everything, beautiful pool, security, oceanfront building, condo had snacks, wine, literally nearly everything you could need. Very well appointed. Cons: On first night there was an ant (ants all over the kitchen and main area base boards) and centipede issue and we had to walk to Wal-Mart to buy Raid to spray the place down. Music from the bar across the street and immediate area is LOUD until 3am every night. The condo is essentially right avross the street from a beach bar. Condo is listed as the couch being usable as a double bed, but no blankets or bedding is provided in order to use it, so we couldn't. Fresh fruit was provided but most was already rotten when we arrived so it leaked sludge all over its container. We had to use the Raid again on the last night because there was a massive cockroach running across the dining room area. We basically didn't use anything in the kitchen area because we were so grossed out by the bugs, they were all over the counters, stovetop, everything.
Stayed 6 nights in Mar 2025
Verified review

6/10 Okay

Nayir

Liked: Cleanliness, communication
Wasn't the best experience. Possibly one of the worst. Matress and pull-out sofa has a lot of wear and tear and would need to be replaced. The manager decided to take care of maintenance issues that we were not actively complaining about, and disregarded our request for the technician to come back after our stay. Additionally, there were electrical issues the night before our last night, which disrupted our sleep (the light automatically kept turning on and off), which was not adressed before we left. Positive points about it is the cleanliness, good communication from the manager, and bathroom and kitchen products that were free to use. Depending on preferences, location could also be a plus (very close to bars and clubs that play music until at least 2am). Guests may need eye shades and ear plugs if they are to have any semblance of a restful stay. They must also be unbothered by the service trucks who park outside the building to collect seaweed that is washed ashore. Unfortunately, we were here during seaweed season and there was a lot! Also, there may be construction/maintenance throughout the building, never mind that people may still be vacationing. Unfortunately, I will not return to this property and cannot give my recommendation to stay here based on the above comments. Thank you.
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

MARIBEL GARCIA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es un lindo condominio junto al mar y con una gran alberca
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Mary Lou Irma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had an issue with air conditioner stopped working they changed our room right away and took care of the problem staff really nice and made our stay comfortable
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Family went for spring break, loved it and will be back! pool excellent! We had a wonderful stay with El Faro in Playa de Carmen. The staff and service was excellent, the views are dreamy and the location was great. We will definitely return.
Stayed 8 nights in Mar 2022
Verified review

8/10 Good

sylma

Liked: Cleanliness, room comfort, communication
Great unit well matained. Communications w manager was constant and clear. The building is well located by the beach and steps from all the clubs. Great security although to tough at times.
Stayed 4 nights in Nov 2021
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, room comfort, communication
Perfect location just by the beach and very close to Quinta Avenida. Nice pool with a shallower part perfect for kids. Everything was clean. Drinking water was included. The only thing I can comment on was the air conditioner was a bit loud. Definitely recommend going there.
Stayed 4 nights in Nov 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar en frente a mar ubicado a menos de 100 metros de la 5 avenida. Increible
Stayed 4 nights in Mar 2021
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied Customer

I had a great stay. I loved the residence. Very nice. Convient to everything. Right on the beach.
Stayed 4 nights in Nov 2020
Verified review

8/10 Good

Shawneen

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

Marianne I.

Liked: Cleanliness, room comfort
Stayed 14 nights in Nov 2024
Verified review

10/10 Excellent

Staphany

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, room comfort, communication
Stayed 9 nights in Jul 2022
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, room comfort, communication

Great location on the beach and one block from 5th

Stayed 6 nights in Dec 2021
Verified review

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2021