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Coco Azul Hotel Boutique

2.0 star property

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Photo gallery for Coco Azul Hotel Boutique

Indoor pool
Living area
Front of property
Front of property
Family Suite, Multiple Beds, Garden View | 1 bedroom, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
5th Avenida, Entre Calle 8 y Calle 10, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Central Square
    ‪5 min walk‬

Room options

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View | 1 bedroom, free WiFi, bed sheets

Deluxe Suite, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden View

Junior Suite, 1 King Bed with Sofa bed, Garden View | 1 bedroom, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Garden View

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Garden View

Family Suite, Multiple Beds, Garden View | 1 bedroom, free WiFi, bed sheets

Family Suite, Multiple Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Coco Azul Hotel Boutique is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. This 11-room hotel welcomes guests with conveniences like a beach bar, a full-service spa, and an indoor pool.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Calle 12 - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Central Square - 5 min walk - 0.3 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Mi Jardin Secreto - ‬1 min walk
  • ‪Restaurante Tropical - ‬1 min walk

About this property

Coco Azul Hotel Boutique

Guests staying at Coco Azul Hotel Boutique enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with concierge services and access to locker space.
Guests can expect to find free WiFi.
Recreational amenities at the hotel include an indoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, spa. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 6 per day)
  • Street parking available

Food and drink

  • A beach bar

Things to do

  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Lockers

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 20 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 6 per day (328 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:30 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

CASA TORTUGA 5Th. Ave Hotel
CASA TORTUGA 5Th. Ave Playa del Carmen
CASA TORTUGA 5Th. Ave Hotel Playa del Carmen

Frequently asked questions

What is there to do around Coco Azul Hotel Boutique?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

How much does it cost to stay at Coco Azul Hotel Boutique?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at Coco Azul Hotel Boutique on Jun 23, 2026 start from $30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Coco Azul Hotel Boutique?

No, there isn't parking available at the hotel.

Is a spa located at Coco Azul Hotel Boutique?

Spa is the hotel's full-service spa and services include massages.

Does Coco Azul Hotel Boutique feature a casino?

No, Coco Azul Hotel Boutique doesn't have a casino.

Will I find an indoor pool at Coco Azul Hotel Boutique?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:30 PM.

Is Coco Azul Hotel Boutique a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a beach bar, an indoor pool, and a full-service spa.

Are there hot tubs at Coco Azul Hotel Boutique?

No, this hotel doesn't have a spa tub.

Does Coco Azul Hotel Boutique feature a restaurant that includes a breakfast menu?

No, Coco Azul Hotel Boutique doesn't have a restaurant that serves breakfast.

Will Coco Azul Hotel Boutique allow pets to stay free of charge?

No, pets and service animals aren't allowed at Coco Azul Hotel Boutique.

Are there connecting rooms at Coco Azul Hotel Boutique?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Coco Azul Hotel Boutique?

The closest major airport to Coco Azul Hotel Boutique is Cozumel Intl. Airport (CZM), which is 21 mi away (256 minutes by car).

Can I book a room with a balcony at Coco Azul Hotel Boutique?

No, there aren't any guestrooms at Coco Azul Hotel Boutique that offer a balcony.

Coco Azul Hotel Boutique Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 78 out of 206 reviews
Rating 8 - Good. 48 out of 206 reviews
Rating 6 - Okay. 30 out of 206 reviews
Rating 4 - Poor. 23 out of 206 reviews
Rating 2 - Terrible. 27 out of 206 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MARIA FERNANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

GLORIA

Liked: Staff & service
is noisy street, I could not sleep well there is music until 3am or 4am very loud. Very friendly staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Capt.Eric

Liked: Cleanliness, staff & service, amenities
Nice place, quick check in and right on 5th Avenue don't miss the rooftop pool.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Leon

The room was clean, staff was good. It was a little noisy being that fah was really close.
Stayed 7 nights in Jan 2026
Verified

2/10 Terrible

Cristal

Liked: Cleanliness, staff & service
Disliked: Amenities
L
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sam wujun

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alycia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, wifi was great, hot water and great water pressure.Rooftop area was nice and relaxing. One of may favourite hotels in playa and we have been to 7 of them. Not a bunch of rules and they never bug you so you can just relax and enjoy your stay. Staff was very pleasant to us,
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location of the property.
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

MARIA

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty at the entrance, the smell was bad, the closes parking lot was like 6-8 blocks away.
Stayed 5 nights in Dec 2025
Verified

2/10 Terrible

Miriam Dinorah

Disliked: Cleanliness, property conditions & facilities
The room was so dirty, without paper roll, the room in general smell urine, the room was in very bad condition. I left one night before.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant boutique hotel. Loved the that
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Unit was just OK. AC worked fine. We were there for 6 days and the room was cleaned once and only because we requested it. Staff was friendly. As it is located on 5th Ave in Playa Del carmen, location is ideal for a variety of activities, restaurants, beach, ferries to Cozumel. Very noisy in the evening until approx 2 AM.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that the rooms were newly refurbished, and everything was new and clean and very comfortable
Stayed 1 night in Mar 2025
Verified

4/10 Poor

catalean mike

Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom with rust and mold. Comode not secure, super loud expect long sleepless nights
Stayed 4 nights in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Area.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

THIEN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
just your below average property. No amenities what so ever...not even courtesy coffee and no microwave.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location.. it’s in the heart of all the fun of Playa de Carmen 💕💕💕
Stayed 3 nights in Feb 2025
Verified

4/10 Poor

Denisse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff and charged me more and a little dirty and so picky about towels and not enough toilet paper provided
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Ana Maria

Liked: Cleanliness, staff & service
The property is well located on 5th avenue
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Abdias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Its a very nice Hotel, well located and confort enough.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Hard parking near the area, locals around make lots of noise when they are cleaning like 3 am in the morning still making lots of loud noises. Not like at all. Not cleaning service, wifi and tv didn’t work
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gabrielle Noelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very quiet despite being right in front of a bar, the rooms from the third floor don’t have numbers so that it was a little difficult to find our room, we kinda had to guess based on the rooms at the bottom, but overall a good property.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Ivan

Cleaning should be better
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Very plain - but the price was right - and the location was perfect. Internet didn't work. A/C was great. No reading lamps next to the bed. Bed was very comfortable - and clean. Staff had no English - I was just happy to be in PDC. Right on 5th Ave.
Stayed 4 nights in Oct 2025

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