The property is large and would be a very nice house, if it were maintained properly. There are a lot of marks on the walls, pieces of the floor are missing in the kitchen, the pool and hot tub were not clean and do not function correctly. There is no diving board as pictured in the listing.
When we arrived the property had not been cleaned/sanitized from the previous guests, there were bags of garbage and recycling, the beds were dirty, the floors and bathrooms were dirty, etc. We spent our first evening in the house cleaning. We did laundry for the first 2 days to get all of the bedding and towels clean. We had to clean the pool in order to use it. We had to wash dishes before we could use them because of dried food stuck to them from previous use. We never used the grill because it was also dirty and we were sick of having to clean everything. I say all of this wishing I was exaggerating. Unfortunately, I'm not and I honestly have never experienced anything like this in previous rentals.
The property manager was quick to respond and apologetic; however, was not able to fix any of this for us. The owner of the property said he would only refund our cleaning fee for the inconvenience.
I don't feel like our group has out of ordinary expectations and I usually don't post these things. Had the house been ready, garbage free and sanitized, I would have given it a slightly higher rating. It was just a huge disappointment throughout our stay.