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Hilton Garden Inn Ottawa Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Ottawa Airport

Snack bar
Indoor pool, sun loungers
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

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2400 Alert Road, Ottawa, ON, K1V1S1
  • Place, EY Centre
    ‪7 min walk‬
  • Place, Ernst & Young Centre
    ‪10 min walk‬
  • Place, Parliament Hill
    ‪20 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min walk‬

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About the neighborhood

Ottawa

Located in Gloucester, Hilton Garden Inn Ottawa Airport is within a 10-minute stroll of sights such as EY Centre and Ernst & Young Centre. This 324-room, 3-star hotel has a restaurant, an indoor pool, and free self parking.

What's nearby

  • EY Centre - 7 min walk - 0.4 miles
  • Ernst & Young Centre - 10 min walk - 0.6 miles
  • Carleton University - 7 min drive - 5.9 miles
  • Parliament Hill - 20 min drive - 16.8 miles
  • Canadian Tire Centre - 27 min drive - 24.5 miles

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Shawarma Station - ‬3 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Di Noodle - ‬3 min drive
  • ‪Shawarma Palace - ‬3 min drive
  • ‪The Keg Steakhouse + Bar - Hunt Club - ‬5 min drive

About this property

Hilton Garden Inn Ottawa Airport

At Hilton Garden Inn Ottawa Airport, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a hot tub, meeting rooms, and a conference center.
50-inch LCD TVs come with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Hampton Inn by Hilton Ottawa Airport, ON, CN
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  • Breakfast included
  • Free airport shuttle
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (7,200 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 11 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 125 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 22.6 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Ottawa Airport?

Hilton Garden Inn Ottawa Airport offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Ottawa Airport?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Airport on Apr 6, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hilton Garden Inn Ottawa Airport?

This hotel is situated in Gloucester within a short 10-minute walk of Ernst & Young Centre. You'll also find Rideau Canal and South Keys Shopping Centre within a short drive.

Will I be able to park at Hilton Garden Inn Ottawa Airport?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible van parking is also available.

Does Hilton Garden Inn Ottawa Airport include a casino at the property?

No, Hilton Garden Inn Ottawa Airport doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Ottawa Airport?

Yes, this hotel has an indoor pool along with a hot tub.

Is Hilton Garden Inn Ottawa Airport a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Hilton Garden Inn Ottawa Airport have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Ottawa Airport have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Ottawa Airport serves a cooked-to-order breakfast for a surcharge each morning at Garden Grille & Bar.

Does Hilton Garden Inn Ottawa Airport allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Ottawa Airport for a fee of CAD 125 per pet, per stay.

Does Hilton Garden Inn Ottawa Airport have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hilton Garden Inn Ottawa Airport?

The closest major airport to Hilton Garden Inn Ottawa Airport is Ottawa International Airport (YOW), which is within a mile.

Can I book a room with a balcony at Hilton Garden Inn Ottawa Airport?

No, you won't find guestrooms with balconies at Hilton Garden Inn Ottawa Airport.

Does Hilton Garden Inn Ottawa Airport offer wedding services?

There are wedding services available at Hilton Garden Inn Ottawa Airport if that's in your vacation plans.

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1296 out of 2223 reviews
Rating 8 - Good. 580 out of 2223 reviews
Rating 6 - Okay. 175 out of 2223 reviews
Rating 4 - Poor. 97 out of 2223 reviews
Rating 2 - Terrible. 75 out of 2223 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Barry

O
Stayed 1 night in Dec 2025

8/10 Good

Katalina

Staff was great. We were travelling from the Midwest to
Stayed 2 nights in Dec 2025

8/10 Good

Birgid, Alexandria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place itself is great. Our check-in host was not super helpful. The host beside her told the clients she was helping how to use the Wi-Fi. We were passed our cards and breakfast tickets without much courtesy.
Stayed 1 night in Dec 2025

8/10 Good

Lorie

Liked: Cleanliness, property conditions & facilities, room comfort
Desk staff was efficient and cleaning staff was friendly and helpful. No complimentary breakfast. Meals are decent with good portions and restaurant service is excellent.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michel

Excellent personnel.
Stayed 1 night in Dec 2025

10/10 Excellent

REBECCA

Stayed 1 night in Dec 2025

6/10 Okay

Brant

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Dec 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness
Large spacious rooms, very clean
Stayed 2 nights in Nov 2025

8/10 Good

Taina

Stayed 1 night in Sep 2025

8/10 Good

Amy

Stayed 1 night in Dec 2025

10/10 Excellent

Sebastien

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2025

10/10 Excellent

Mena

Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Stayed 1 night in Dec 2025

6/10 Okay

Nishanthini

Stayed 2 nights in Nov 2025

4/10 Poor

Eleni-Leslie

Disliked: Cleanliness
I booked a room with two queen beds specifically for my husband, our 1-year-old baby, and myself, as we needed space for a crib and comfortable sleeping arrangements. Check-in was at 3 PM, and we arrived around 3:30 PM, only to be told that no cleaned or available rooms with two queens were ready. Instead, we were given a king deluxe room as a "upgrade," but it felt like a downgrade in every way. The room lacked a bathtub (only a shower with extremely low water pressure), which made bathing our baby difficult. The bed sheets had a strong bleach smell that was overpowering and made them feel itchy and uncomfortable – not ideal when traveling with a sensitive toddler. Surprisingly, for a hotel with a pool, there were no slippers or bathrobes provided, which seems like a basic amenity missing. We took our 1-year-old swimming the next morning, excited for some family fun, but were grossed out to find a large clump of hair floating in the pool. This raised serious concerns about cleanliness and maintenance. Other issues compounded the poor experience: The window wasn't properly insulated, letting cold air seep in constantly, and we could clearly hear planes landing nearby (assuming proximity to an airport). The hallways were noisy throughout our stay, making it hard to get rest, especially with a baby. To top it off, breakfast was not included with our room rate, which was an unexpected extra cost. Overall, this stay was far below expectations for a family trip. Multiple cleanline
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Very well maintained hotel! Pleasant staff. Great location.
Stayed 3 nights in Dec 2025

2/10 Terrible

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Katrina

Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Stayed 4 nights in Dec 2025

10/10 Excellent

Arsh A

Stayed 2 nights in Dec 2025

10/10 Excellent

Ben

Stayed 2 nights in Nov 2025