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Buena Vista Suites

3.5 out of 5.0

Recent guest reviews

The hotel was what you pay for. Confortable and good for a family not single person . Two many families , children, at breakfast time and around the pool.. annoying On several occasion when I could not gain access to my room, the card acces keep breaking having me to walk back to front desk 7 times during the day and night, and not once did they apologise until I demanded to have lock changed. Customer service pretty average.

Muy buena ubicación, estaba bien cerca de los Parques de diversión. Personal muy amable. Buena recomendación súper excelente.

Love this hotel. Great price for large families, lots of room to sleep, and amazing free breakfast. Close to Disney and airport.

Excelent, the breakfast need to be better But everything was very good

Check I went smooth. Front desk person was very nice and professional. Room was easy to find. Room was clean and what we expected with separate living area with pull out sofa and separate bedroom with 2 queen beds. Plenty of room for our 3 people family. frig, microwave & coffee maker. Although we didn't take advantage of our room being cleaned everyday the Cleanings staff was prompt every morning. I would ask for clean towels, coffee packs and trashed emptied. The pool and jacuzzi was outside on the side of the building. I wish there was a inside pool and jacuzzi. To get there you had to walk through the front lobby area. "What a site". It was clean though. Hotel has washers and dryers on each floor but to purchase washer powder and softener it's in the 1st floor laundry room or the hotels gift shop. "Note: cheaper in laundry room". $2.00 p/load and get your change from front desk or gift shop. Breakfast was Okay. Nothing special just the basics. Although there's a omelette station. Buffet included pancake, toast,eggs, ham or sausage, hash browns, oatmeal, cereal, muffin, juice milk, coffee, and it's Free!!!! That's the best part. Parking was good, although some people with large vehicles would take 2 spaces so if you had a late night and hotel was full you might might not get a parking space. Pizza shop on the 1st floor sooo convenient when you don't feel like going out. Overall our stay was great.

It was a decent hotel. Location was great close to restaurants and parks. Beds were comfortable and rooms were decent. The only thing I didn't like was that they didn't provide enough baths towels and pool towels were always out. Whirlpool could have been bigger and cleaner. Breakfast was ok they just needed to add some fresh fruit. My overall experience here was pleasant.

Room was a bit outdated. Worst bed I've ever slept in at a hotel.

Great location to all parks,food and attractions.Good price and rooms are ideal for a big family the only problem is if you decide to sleep in the sofa couch you will hear everything in the hallway

Pretty okay hotel for the price. Pleasant hotel staff, pretty okay rooms with good furnishings. Not a lot of extra space but was good enough for the purpose of our stay. It was myself and my two teenagers. We only need the hotel as a place to sleep and was comfortable in that regard. The breakfast area is in need of improvement in its flow, organization, and quality. Did not really like the breakfast food. Just ate the bagel and cream cheese with coffee as a jumpstart to the day. The italian restaurant was great but a little pricey. I don't mind paying a little extra is quality of food is good, which it was at the restaurant. We enjoyed everything we ordered. The hotel should refrain from having outside restaurants slip menus under the doors of their guests. We ordered something from a menu that we had received and the food was horrible. It's embarrassing for the hotel to support this type of establishment.

Nice stay ,clean room, great staff, close to events. Would come back. Love the room.

The room was a little dirty and the cleaning were not that great.

Nice rooms ,very accessible to almost everything ,very clean pool,nice staff

Overall hotel was good however called front desk about water facet dripping in the bathroom. Wss quick to send someone up but never fixed it properly. The a.c. could have been cooler. There was mold in the bathroom as well. Staff very friendly.

good experience If I go back to florida I will stay on the hotel

Front desk welcomed me with more than hello! He really created conversation. Our room was large and loved having two separate areas with two tvs. Minimal resort fees compared to most! Buffet breakfast was a nice touch. Wifi connectivity happen without having to enter codes. Parking was close to entry and the room was quiet. I wish my air conditioner got cooler, the hallways were freezing but the room didn't get as chilly. We will stay here again! So close to everything!

Great experience I would recommend this hotel yo everyone.

Really enjoy our stay the breakfast staff was very friendly

Location is great. Pricing is moderate Out dated rooms and bathrooms, needs improvement. The worst is the customer service which tells me as frequent international and domestics tourist, this is not a good place. The room Ac was damaged. I spoke to mark at customer service. Room swap requested was denied as AC must be seen by their technician. It was 1 am and no one came to fix it. I called again but we had a wonderful guy Larry? who said he is alone with only other staff member and he can not do any thing. Just sleep for now. It was the worst experience, I ever had from a customer service personal. The tired kids just slept. Around 2 am some one came to fix Ac. All the kids and my daughter were sleeping so I asked them to come tomorrow. So next day no one came in the morning. We had breakfast and we left for park. We came back tired and room was slightly fresh. We decided not call any one and rather sleep. Next day we left early with one thing in mind, we will never come back this hotel again Usually I do not write review but a bad customer service has provoked this honest review. Last two words, if you have options then use them. There are hundreds of hotel in Orlando, give them a try.

The room can comfortably sleep a family of 5 to 6 people. The breakfast is a plus although could need some improvement. The hot tub jets were not working when we stayed there.

Nice place to stay, liked their breakfast, rooms are very clean...nice ambiance. Disney parks are nearby.

Room options

Deluxe Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Guest reviews for Buena Vista Suites

Everyone (33) Business (11) Couples (12) Family (70) Other (1) Friends (1)
3

constant inconvenience

Everyone

The hotel was what you pay for. Confortable and good for a family not single person . Two many families , children, at breakfast time and around the pool.. annoying On several occasion when I could not gain access to my room, the card acces keep breaking having me to walk back to front desk 7 times during the day and night, and not once did they apologise until I demanded to have lock changed. Customer service pretty average.

By , from sydney on Aug 28, 2017

5

fabulosa

Everyone

Muy buena ubicación, estaba bien cerca de los Parques de diversión. Personal muy amable. Buena recomendación súper excelente.

By , from Coamo, Puerto Rico on Aug 26, 2017

5

great hotel for larger families

Everyone

Love this hotel. Great price for large families, lots of room to sleep, and amazing free breakfast. Close to Disney and airport.

By , from Florida on Aug 21, 2017

5
Everyone

Excelent, the breakfast need to be better But everything was very good

By , from laredo tx on Aug 9, 2017

4

close to disney, universal & outlet mall

Everyone

Check I went smooth. Front desk person was very nice and professional. Room was easy to find. Room was clean and what we expected with separate living area with pull out sofa and separate bedroom with 2 queen beds. Plenty of room for our 3 people family. frig, microwave & coffee maker. Although we didn't take advantage of our room being cleaned everyday the Cleanings staff was prompt every morning. I would ask for clean towels, coffee packs and trashed emptied. The pool and jacuzzi was outside on the side of the building. I wish there was a inside pool and jacuzzi. To get there you had to walk through the front lobby area. "What a site". It was clean though. Hotel has washers and dryers on each floor but to purchase washer powder and softener it's in the 1st floor laundry room or the hotels gift shop. "Note: cheaper in laundry room". $2.00 p/load and get your change from front desk or gift shop. Breakfast was Okay. Nothing special just the basics. Although there's a omelette station. Buffet included pancake, toast,eggs, ham or sausage, hash browns, oatmeal, cereal, muffin, juice milk, coffee, and it's Free!!!! That's the best part. Parking was good, although some people with large vehicles would take 2 spaces so if you had a late night and hotel was full you might might not get a parking space. Pizza shop on the 1st floor sooo convenient when you don't feel like going out. Overall our stay was great.

By , from Nebraska on Aug 6, 2017

4
Everyone

It was a decent hotel. Location was great close to restaurants and parks. Beds were comfortable and rooms were decent. The only thing I didn't like was that they didn't provide enough baths towels and pool towels were always out. Whirlpool could have been bigger and cleaner. Breakfast was ok they just needed to add some fresh fruit. My overall experience here was pleasant.

By , from Romeoville,il on Jul 31, 2017

3

ok hotel

Everyone

Room was a bit outdated. Worst bed I've ever slept in at a hotel.

By on Jul 27, 2017

4

very convenient location

Everyone

Great location to all parks,food and attractions.Good price and rooms are ideal for a big family the only problem is if you decide to sleep in the sofa couch you will hear everything in the hallway

By , from Virginia on Jul 26, 2017

4

good hotel close to attractions

Families

Pretty okay hotel for the price. Pleasant hotel staff, pretty okay rooms with good furnishings. Not a lot of extra space but was good enough for the purpose of our stay. It was myself and my two teenagers. We only need the hotel as a place to sleep and was comfortable in that regard. The breakfast area is in need of improvement in its flow, organization, and quality. Did not really like the breakfast food. Just ate the bagel and cream cheese with coffee as a jumpstart to the day. The italian restaurant was great but a little pricey. I don't mind paying a little extra is quality of food is good, which it was at the restaurant. We enjoyed everything we ordered. The hotel should refrain from having outside restaurants slip menus under the doors of their guests. We ordered something from a menu that we had received and the food was horrible. It's embarrassing for the hotel to support this type of establishment.

By , from new jersey on Jul 21, 2017

5

great hotel close to our business meeting.

Everyone

Nice stay ,clean room, great staff, close to events. Would come back. Love the room.

By on Jul 16, 2017