Everything at this hotel was great. The hotel staff was friendly, helpful and very welcoming. Breakfast included everything you could possibly want: eggs, sausage, pancakes, hot cinnamon rolls, fruit, yogurt, toast, bagels and so much more. Amy, the woman who took care of the breakfast guests worked ...
we live about 5 miles from the hotel, my wife and had a one night "staycation". we love toasted oak restaurant, so ordered a bottle of wine and appetizers with no worries about driving afterwards. hotel is nice, clean, friendly staff. rooms are clean, beds are great. my only complaint was the in ...
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It was clean and across from the mall which was nice. No issues at all, just a little dated. Was fine though
The hotel is conveniently located to mall and highways. Staff was very nice and accommodating. Most importantly hotel was clean from the rooms to the pool and workout area. A nice stay
Four Points, Novi, MI is a great hotel. I loved my King Deluxe Suite. It was fabulous!!
This hotel is "okay", nothing too special. The inside looks like an outdoor hotel- trees, pool, pool tables, I saw a door say "tanning booth", lounge chairs, water fountain display, restaurant area- it was neat to see an outdoor looking place in Detroit. Good: big tv, comfortable bed/pillows. Could be better: staff attitudes and willingness to help, carpet in common areas and room. Bad: the room doors were a little too big for the openings so we always had to slam the door to get it shut and use a hip to open; we heard many doors open and close at all hours- if you're a light sleeper... The included breakfast had nothing hot on it, only breads, cereals, coffee, yogurt, fruit - none really looked fresh. You had to pay for eggs, etc. This hotel is a solid 3.