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Recent guest reviews

When I asked for a late check out (hadn't asked for a certain time yet) it seemed like I was asking for the sea to be parted. One bar of soap....that was the only thing in the whole room for cleanliness. One bar of soap.

I waited for about 10 minutes for someone to come back to the front desk. Mr. Roeshae came back and saw that I was in a hurry. He never said sorry for your wait or anything. He seemed to think it was funny in some way that he had me waiting. 20 minutes after checking out from the hotel, I called and Mr. Roeshae answered the phone. I said that I forgot my water bottle ( not throw away) in the refrigerator and if they can hold it until I come back. Immediately he said " Well it's probably thrown out by now" ... Instead of saying I'll have them hold it for you. I said that I just left the hotel 20 minutes ago and if they threw it out can they pull it out and hold it for me. He said " Well if it's in the trash,Bim not going to have my housekeeping crew dig it out of the trash". My issue is that Mr. Roeshae did not express any " put yourself in the other person's shoe's" response in this and was not the one to initiate " well I will tell them to look in the room" but instead his first answer was " it's probably thrown out by now -(20 minutes later). The hotel was nice and comfortable , but I wish that proper etiquette was taught to people that run this hotel. P.S. the African American woman at the front desk with the short 2 toned hair and glasses was very nice and accommodating towards me.

Was an Any Port in a Storm decision (slightly above Red Roof Inn)

Didnt like the water in shower not enough pressure..hallways were always dirty...you had to take youre trash to dumpster, you had to change youre sheets on bed, bring down linens to get replaced with new ones, it should be better staffed to help out with youre clientele..

Convenient, inexpensive, and comfortable, but a little loud (security doors banging shut).

Good hotel kept very clean. nice neighborhood located close to grocery stores, restaurants and several malls

The room was basically clean (dirty around base of toilet) and had a full kitchen, but I would not be comfortable there for a longer stay. The pillows were flat and mattress uncomfortable. No blow dryer. No shampoo (forgot mine). No lamp by the bed for reading. Sheets and towels were a bit rough. Stayed one night and it served the purpose; very bare bones. Very friendly and helpful front desk staff.

Bad smell in the room and stinking bathroom. Cigarette Smoke smell everywhere. Never suggest this hotel to anyone

There is great customer service but you can here everything through the paper thin walls. The people above us sounded like they were doing jumping jacks and running laps at all hours of the nught. We called the desk at 11 pm and they told them to quiet down but an hour later they were back to stomping around. The people next to us were smoking in their room even though it was a no smoking room, and the nasty smell came right into our room through the air vents. Room was clean and well maintained but unless you stay on the top floor i wouldn't recommend it.

I just wish they had a pool or weight room. It was indeed convenient as far as the distance from the beach.

The beds were small and not very comfortable (but obviously comfort is subjective). There was no hair dryer available upon request as advertised. Housekeeping took towels that were hung up to be reused, but did not replace them. That said, the place was clean and less than 20 minutes from the oceanfront, with plenty of restaurants and shopping nearby, for a lot less than other hotels in the area.

Alicia Drive Virginia Beach VA

Hotel highlights

  • Close to Virginia Beach Town Center
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located within a mile (2 km) of Virginia Beach Town Center, WoodSpring Suites Virginia Beach is within 2 miles (3 km) of Sandler Center for the Performing Arts. This 123-room hotel has in-room conveniences like kitchens, sitting areas, and refrigerators.


Rooms

All 123 recently renovated accommodations feature kitchens and space to spread out with sitting areas. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Phones and desks are other standard amenities.


Property features

WoodSpring Suites Virginia Beach features free WiFi in public areas, express check-out, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. This hotel also has a vending machine.

Room options

Standard Room, 1 Double Bed, Smoking

1 Double Bed | Sleeps 2

Standard Room, 1 Double Bed with Sofa bed, Accessible, Non Smoking

1 Double Bed and 1 Twin Sofa Bed | Sleeps 2

Room, 1 Double Bed, Accessible, Smoking

1 Double Bed | Sleeps 2

Standard Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Guest reviews for WoodSpring Suites Virginia Beach

Everyone (10) Family (1)
2
Everyone

When I asked for a late check out (hadn't asked for a certain time yet) it seemed like I was asking for the sea to be parted. One bar of soap....that was the only thing in the whole room for cleanliness. One bar of soap.

By on Jun 22, 2020

Review comment responded on Jun 28, 2020

Dear Anonymous, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Anibal Roche Assistant General Manager

2
Business Business

I waited for about 10 minutes for someone to come back to the front desk. Mr. Roeshae came back and saw that I was in a hurry. He never said sorry for your wait or anything. He seemed to think it was funny in some way that he had me waiting. 20 minutes after checking out from the hotel, I called and Mr. Roeshae answered the phone. I said that I forgot my water bottle ( not throw away) in the refrigerator and if they can hold it until I come back. Immediately he said " Well it's probably thrown out by now" ... Instead of saying I'll have them hold it for you. I said that I just left the hotel 20 minutes ago and if they threw it out can they pull it out and hold it for me. He said " Well if it's in the trash,Bim not going to have my housekeeping crew dig it out of the trash". My issue is that Mr. Roeshae did not express any " put yourself in the other person's shoe's" response in this and was not the one to initiate " well I will tell them to look in the room" but instead his first answer was " it's probably thrown out by now -(20 minutes later). The hotel was nice and comfortable , but I wish that proper etiquette was taught to people that run this hotel. P.S. the African American woman at the front desk with the short 2 toned hair and glasses was very nice and accommodating towards me.

By on Aug 17, 2019

Review comment responded on Dec 18, 2019

Dear Guest, Thank you for the recent review of the Virginia Beach WoodSpring Suites. We appreciate you taking the time to share your experience you and appreciate the feedback provided. We hope you give us a second chance to show you what the WoodSpring Suites has to offer.

2
Business Business

Was an Any Port in a Storm decision (slightly above Red Roof Inn)

By on Jul 19, 2019

Review comment responded on Jul 20, 2019

Dear JR, Thank you for your recent review of the Virginia Beach WoodSpring Suites. We appreciate you taking the time to share your experience with us and we hope to see you again very soon.

3
Family

Didnt like the water in shower not enough pressure..hallways were always dirty...you had to take youre trash to dumpster, you had to change youre sheets on bed, bring down linens to get replaced with new ones, it should be better staffed to help out with youre clientele..

By on Jul 8, 2019

Review comment responded on Jul 10, 2019

Dear Guest, Thank you for your recent review of the Virginia Beach WoodSpring Suites. We appreciate you taking the time to share your feedback with us and hope to see you again soon

2
Everyone

By on May 16, 2019

Review comment responded on May 20, 2019

Dear Guest, Thank you for the recent review of the Virginia Beach WoodSpring Suites. We appreciate you taking the time to share your experience with us and hope to see you again soon.

3
Everyone

Convenient, inexpensive, and comfortable, but a little loud (security doors banging shut).

By , from Portland on Jun 6, 2018

Review comment responded on Jun 7, 2018

Pato, Thank you for your recent review of the Virginia Beach WoodSpring Suites. We appreciate you taking the time to share your feedback about your recent stay. We hope to see you again very soon!

5

nice hotel close enough to the beach and airport.

Everyone

Good hotel kept very clean. nice neighborhood located close to grocery stores, restaurants and several malls

By , from Auburndale, FL on Oct 9, 2017

Review comment responded on Oct 11, 2017

Will, Thank you for your recent review of the WoodSpring Suites in Virginia Beach. We are happy to hear you enjoyed your stay with us while in Virginia Beach. We hope to see you again very soon!

3

ok

Everyone

The room was basically clean (dirty around base of toilet) and had a full kitchen, but I would not be comfortable there for a longer stay. The pillows were flat and mattress uncomfortable. No blow dryer. No shampoo (forgot mine). No lamp by the bed for reading. Sheets and towels were a bit rough. Stayed one night and it served the purpose; very bare bones. Very friendly and helpful front desk staff.

By , from Richmond, VA on Jul 24, 2017

Review comment responded on Jul 26, 2017

Thank you for your recent review of the WoodSpring Suites in Virginia Beach. We appreciate the feedback of your experience during your recent stay. It is feedback like this we learn to improve our services provided to the guest. We hope to see you again very soon

1
Everyone

Bad smell in the room and stinking bathroom. Cigarette Smoke smell everywhere. Never suggest this hotel to anyone

By on Jul 11, 2017

Review comment responded on Jul 13, 2017

Thank you for your recent review of the WoodSpring Suites in Virginia Beach. We are very sorry to hear that there were issues with your room. We will be researching these issues and would love to speak with you concerning your stay.

1

great employees, crappy hotel

Everyone

There is great customer service but you can here everything through the paper thin walls. The people above us sounded like they were doing jumping jacks and running laps at all hours of the nught. We called the desk at 11 pm and they told them to quiet down but an hour later they were back to stomping around. The people next to us were smoking in their room even though it was a no smoking room, and the nasty smell came right into our room through the air vents. Room was clean and well maintained but unless you stay on the top floor i wouldn't recommend it.

By on Jul 9, 2017

Review comment responded on Jul 12, 2017

Thank you for your recent review of the WoodSpring Suites in Virginia Beach. We are very sorry to hear that the other guest in the hotel had such a negative effect on your stay with us. This is something we do take very seriously and will be researching the issue at hand. We hope you give us a second chance.

WoodSpring Suites Virginia Beach

4800 Alicia Drive, Virginia Beach, VA 23462
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