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Recent guest reviews

Pool was disgusting

Great view of Naval ships in dry dock being repaired.

Great hotel for anyone going to a concert at the Portsmouth pavilion.

Always a great stay here

Like location, service was poor, ask several times for the coffee pot to be plug in because everything is bolted to the wall we were unable to plug it in, we got yes someone is coming we’re yet to see anyone

Location was perfect. Lots of entertainment and eateries close by with ferry access.

The hotel staff were friendly and helpful, especially the ladies running the breakfast service from the bar area. They are working under difficult conditions due to covid but are very pleasant. April in particular is an outstanding representative for the Renaisance.

The location was great if you're looking to check out downtown Norfolk or downtown Portsmouth. However this can come with the price tag of noisy guests. There is a ferry that goes to and from Waterside Norfolk which is awesome. Parking is not free at the hotel but we parked on the street after meter hours for free. There were ongoing renovations so amenities were limited. Live music outside was kind of nice too.

Delightful stay. The hotel is beautiful and the views of the river are gorgeous. Very clean and comfortable. Wish there was more than one chair in the double room, though.

Absolutely beautiful hotel, but currently a lot of construction going on that i didn't find out until after i booked my room. The Construction material is stored in the parking deck so parking is more available on the upper levels of the deck. Also only one entrance with an extremely long corridor so those with a difficulty walking would probably not want to stay here. Staff was super nice and helpful.

This has been a lovely stay. The hotel is very clean, the staff is super friendly and the area is perfect for pedestrians. I stayed on the 14th floor. The view is amazing! I’ll definitely stay here again.

I am extremely disappointed with the Renaissance Portsmouth-Norfolk, the rooms are not soundproof, my room was stuck in between two other visitors who were so loud I could make out their words...my TV had to be unplugged and plugged back up before I could change the channels, two servicemen came to resolve the issue and could not. No snacks in the gift shop and no microwave!! Uuggghhh!! Pissed

The views are amazing! The only thing is I made my reservation for 4 adults and they only give me 2 towels. When ask for the 2 more they told me for policy of the company the towels are limited. I told to the manager in the morning and she gave them to me. That's my only observation, everything else was excellent.

Very nice place with a great view. Only serving dinner.

Water St Portsmouth VA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Renaissance Portsmouth-Norfolk Waterfront Hotel places you next to Portsmouth Naval Shipyard Museum and within a 5-minute walk of other popular sights like Children's Museum of Virginia. This 249-room, 3.5-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

55-inch TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and safes are other standard amenities.


Property features

At Renaissance Portsmouth-Norfolk Waterfront Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 10 per day. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Accessible, View (Mobility & Hearing w/ Tub)

1 King Bed | Sleeps 3

Club Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, View (Mobility & Hearing w/ Roll-in Shower)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Guest reviews for Renaissance Portsmouth-Norfolk Waterfront Hotel

Everyone (14) Couples (5) Family (16)
5
Everyone

By on Sep 2, 2023

Review comment responded on Sep 5, 2023

Thank you for choosing to stay with us and for providing feedback regarding your stay

3
Family

Pool was disgusting

By on Jul 27, 2023

Review comment responded on Jul 29, 2023

Thank you for choosing to stay with us and for providing feedback regarding your stay. I would like to apologize for the experience that had during your stay. We will look into the concerns that you had in pool area.

5
Business Business

Great view of Naval ships in dry dock being repaired.

By on Jul 11, 2023

Review comment responded on Jul 11, 2023

Thank you for choosing to stay with us and for providing feedback regarding your stay.

5
Friends

Great hotel for anyone going to a concert at the Portsmouth pavilion.

By on Jul 9, 2023

Review comment responded on Jul 9, 2023

Thank you for choosing to stay with us and for providing feedback regarding your stay.

5
Everyone

By , from Woodbrige on Jun 4, 2023

Review comment responded on Jun 25, 2023

Thank you for choosing to stay with us and for providing feedback regarding your stay.

5
Business Business

Always a great stay here

By on Apr 10, 2023

Review comment responded on Apr 10, 2023

Thank you for choosing to stay with us and for providing feedback regarding your stay.

4
Everyone

By on Jan 29, 2023

3
Family

Like location, service was poor, ask several times for the coffee pot to be plug in because everything is bolted to the wall we were unable to plug it in, we got yes someone is coming we’re yet to see anyone

By on Jan 23, 2023

Review comment responded on Jan 30, 2023

Thank you for choosing to stay with us and for providing feedback regarding your stay. I would like to apologize for the experience that you had during your recent stay. This is not the type of service that we strive to provide.

3
Everyone

By on Feb 28, 2022

5
Partner Couples Friends

Location was perfect. Lots of entertainment and eateries close by with ferry access.

By on Feb 14, 2022

Review comment responded on Feb 15, 2022

Thank you for choosing to stay with us and for providing feedback regarding your stay.

Renaissance Portsmouth-Norfolk Waterfront Hotel

425 Water St, Portsmouth, VA 23704
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