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Recent guest reviews

great stay

We had a wonderful stay. The staff and facility were great

Shower water wouldn’t go down blood on the sheets hair on the bathroom floor never again

It was everything i imagined like it was very nice will be booking there again

Love the view of water and naval ships from balcony.

The water was nice. The waterside was next door to the hotel but didnt get to go only stay one nigth the food was good from the lobby the bed was nice too

Hotel was poorley maintained. Felt like a Motel 6

Rooms were in poir condition Bathrooms even worse televisions old and broken

$150 dollar pet fee. The pet fee is more expensive the room.

Stayed for a week as a family member was in the Sentara General Hospital (7-10 min away). The employees at this Sheraton were the BEST! They took the time to talk to us and uplift us during a very challenging time. I love this hotel! Highly recommend!

Waterside Dr Norfolk VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Downtown Norfolk within a mile (2 km) of Norfolk Scope, Sheraton Norfolk Waterside Hotel is within 2 miles (3 km) of other popular sights such as Norfolk State University. This 3.5-star hotel has 468 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a to-go breakfast is served for a fee each morning from 4:00 AM to 1:00 PM.


Guests can expect to find free WiFi and 26-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and safes. Housekeeping is available on request.

Property features

At Sheraton Norfolk Waterside Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 35 per day, and there's also a train station shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.

Room options

Room, 2 Queen Beds, Non Smoking, City View

2 Queen Beds | Sleeps 4

Club Suite, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Club Suite, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 5

Guest reviews for Sheraton Norfolk Waterside Hotel

Everyone (23) Couples (9) Business (4) Family (13) Other (1) Friends (1)

By on Jul 5, 2023

Review comment responded on Aug 9, 2023

Dear Diane,We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again!Best,Steven WiederGeneral Manager


By on May 19, 2023

Review comment responded on May 31, 2023

Thank you for staying with us at the Sheraton Norfolk Waterside Hotel!


By on Apr 16, 2023

Review comment responded on May 7, 2023

Dear Fernando,Guest satisfaction is our highest priority, so I regret that we did not deliver a more positive experience. We would love another opportunity to serve you better. Sincerely,Steven WiederGeneral Manager


great stay

By on Apr 15, 2023

Review comment responded on Apr 17, 2023

Dear Jared,Thank you for your high accolades! We loved hosting you and hope to see you in the near future. Best,Steven WiederGeneral Manager


By on Nov 7, 2022


By on Jul 25, 2022

Partner Couples

We had a wonderful stay. The staff and facility were great

By on Jul 5, 2022

Review comment responded on Jul 19, 2022

Dear Claudell, Sincere thanks for taking the time to share your review. It’s encouraging to know that your visit was pleasant. Our goal is to provide comfort to all our guests who visit our hotel; your feedback allows us to monitor how we are doing. Thank you for acknowledging our staff. I’ll be certain to share your kind sentiments. Thank you again for your generous review. Best, Mike Watterson General Manager


By on May 22, 2022


By on Sep 30, 2021


Shower water wouldn’t go down blood on the sheets hair on the bathroom floor never again

By on Sep 11, 2021

Review comment responded on Sep 12, 2021

Dear SHAWN KING M, I'm so sorry for your poor experience at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service so our lapses during your stay are being taken very seriously. Again, on behalf of the staff and management - I offer our apologies. Sincerely, Brendan England General Manager

Sheraton Norfolk Waterside Hotel

777 Waterside Dr, Norfolk, VA 23510
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