Sheraton Norfolk Waterside Hotel

3.5 star property
Riverfront hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Sheraton Norfolk Waterside Hotel

Reception
Lobby
Presidential Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes
Presidential Suite, 1 King Bed with Sofa bed | Living room | 26-inch flat-screen TV with cable channels, TV, pay movies
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
777 Waterside Dr, Norfolk, VA, 23510
  • Place, Waterside District
    ‪3 min walk‬
  • Place, Town Point Park
    ‪5 min walk‬
  • Place, Norfolk Scope
    ‪15 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(25 reviews)
  • 277 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(31 reviews)
  • 277 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Harbor View

8.2 out of 10
Very good
(32 reviews)
  • 278 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbor View

8.2 out of 10
Very good
(22 reviews)
  • 279 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 Double Bed, Allergy Friendly (Pure)

  • Harbor view
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 Bedroom, Harbor View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 1 King Bed, Corner (Balcony)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Balcony)

  • Harbor view
  • Sleeps 5
  • 1 King Bed

Executive Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Harbor View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbor View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbor View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 Double Bed, Allergy Friendly

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Norfolk

Located in Downtown Norfolk within a mile (2 km) of Norfolk Scope, Sheraton Norfolk Waterside Hotel is within 2 miles (3 km) of other popular sights such as Norfolk State University. This 3.5-star hotel has 468 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Waterside District - 3 min walk - 0.2 miles
  • Town Point Park - 5 min walk - 0.3 miles
  • USS Wisconsin BB-64 - 8 min walk - 0.4 miles
  • Nauticus National Maritime Center - 8 min walk - 0.4 miles
  • Norfolk Scope - 15 min walk - 0.8 miles

Getting around

  • Civic Plaza Station - 7 min walk
  • Norfolk Station - 19 min walk
  • Norfolk Intl. Airport (ORF) - 16 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬1 min walk
  • ‪Waterside Marina - ‬6 min walk
  • ‪Neptune’s Fury Coffee - ‬3 min walk
  • ‪PBR Norfolk - ‬5 min walk
  • ‪Blue Moon Taphouse - ‬5 min walk

About this property

Sheraton Norfolk Waterside Hotel

Riverfront hotel with a fitness center and a 24-hour business center
At Sheraton Norfolk Waterside Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 35 per day, and there's also a train station shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect to find free WiFi and 26-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterside Seafood Company

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (35,004 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

Is a free cancellation option available at Sheraton Norfolk Waterside Hotel?

Sheraton Norfolk Waterside Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Norfolk Waterside Hotel?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Sheraton Norfolk Waterside Hotel on Dec 26, 2025 start from $107.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Sheraton Norfolk Waterside Hotel?

This hotel is situated in Downtown Norfolk, just steps from Waterside District, and within a 10-minute walk of Town Point Park and Douglas MacArthur Memorial. You'll also find Chrysler Hall and Norfolk Scope less than a mile away.

Is there parking available at Sheraton Norfolk Waterside Hotel?

Yes, valet parking is offered for USD 35 per day with in/out privileges. Accessible parking is also available for guests.

Does Sheraton Norfolk Waterside Hotel include a casino?

No, Sheraton Norfolk Waterside Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Norfolk Waterside Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Sheraton Norfolk Waterside Hotel?

This riverfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Sheraton Norfolk Waterside Hotel?

No, there isn't a spa tub at this hotel.

Does Sheraton Norfolk Waterside Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Norfolk Waterside Hotel serves a full breakfast for a surcharge each morning at Waterside Seafood Company.

Will Sheraton Norfolk Waterside Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Norfolk Waterside Hotel for a fee of USD 150.00 per accommodation, per stay. A deposit of USD 150 per stay is collected.

Are there connecting rooms at Sheraton Norfolk Waterside Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sheraton Norfolk Waterside Hotel?

The closest major airport to Sheraton Norfolk Waterside Hotel is Norfolk Intl. Airport (ORF), which is 10.3 mi away (16 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is around 22.9 mi away.

Can I book a room with a balcony at Sheraton Norfolk Waterside Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy harbor or pool views.

Sheraton Norfolk Waterside Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 511 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 126 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 68 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

CARLA

Disliked: Staff & service
there was a noise non stop all night that seemed to come from an adjacent wall. I called the front desk (from my cell phone because the room phone did not work), multiple times to ask them to look into it. They said they will check but nothing was done, and they did not bother contacting me back with an update. When I got outside of the corridor in the morning, I noticed my room was next to the service elevator, which was working all night. I paid for a room, to be up all night due to the terrible noise. The only person that apologized for it was the receptionist upon check out.
Stayed 1 night in Oct 2025

10/10 Excellent

Rob

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Clean room. Friendly staff. Enjoyable stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

6/10 Okay

Nyemia

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Christie Jo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service
I loved the view of the ships , walkable to the Wisconsin and downtown. We were right by the elevator so that was loud at night but other than that it was great!
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Shuvon

Stayed 2 nights in Sep 2025

8/10 Good

joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel a lot of amenities very comfortable bed best night sleep I had in quite some time the only thing that was an extreme negative was the glass sliding door over the bathroom it had a one and a half inch Gap to where if you were sitting on the toilet and someone came in the room you would make eye contact
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was beautiful. Comfortable beds and activities was within walking distance.
Stayed 1 night in Aug 2025

4/10 Poor

Brett

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Norfolk nightmare

Energy saving motion sensor AC meant that the room would constantly get hot and never reached anything below 72. Shower leaked all night, stains all over the bathroom mirror. No close parking unless you paid $35 a night for valet or $20 to park 4 blocks down the street.
Stayed 2 nights in Sep 2025

10/10 Excellent

Earl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodations

Excellent accommodations. Every time I come to Norfolk and stay at the Sheraton I thoroughly enjoy myself. The room was clean. I had a great view and it was very quiet although there were a few festivals that were going on in the area this weekend. Sheraton is my go to.
Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Had an issue with someone banging on our door a few times however, that was not hotels fault just an unruly person… o really was excellent and will absolutely stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

BHANU THEJA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Hailey

Stayed 1 night in Aug 2025

6/10 Okay

Renea

Disliked: Staff & service
I liked that it wasn’t a long walk to the jazz festival. I didn’t like that they said I had made my reservation through a third party, didn’t like that they couldn’t explain the ‘incidental charge’ that was put on hold, didn’t like that i was told it might take 7 days to remove the incidental charges…depending upon my bank. Since they charge this…their staff should be aware of the reason
Stayed 3 nights in Aug 2025

10/10 Excellent

Melvin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
customer service of staff especially the valet parking staff. it was very busy leaving today and they were very professional in handling all the customers.
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Shanetta

Stayed 2 nights in Aug 2025

8/10 Good

Joel

Stayed 1 night in Aug 2025