Sheraton Norfolk Waterside Hotel

3.5 star property

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Photo gallery for Sheraton Norfolk Waterside Hotel

Reception
Presidential Suite, 1 King Bed with Sofa bed | Living room | 26-inch flat-screen TV with cable channels, TV, pay movies
Lobby lounge
View from property
Presidential Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
777 Waterside Dr, Norfolk, VA, 23510
  • Place, Waterside District
    ‪3 min walk‬
  • Place, Town Point Park
    ‪5 min walk‬
  • Place, Norfolk Scope
    ‪15 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 277 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(31 reviews)
  • City view
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Harbor View

8.2 out of 10
Very good
(34 reviews)
  • Harbor view
  • 278 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbor View

8.2 out of 10
Very good
(23 reviews)
  • Harbor view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 Double Bed, Allergy Friendly (Pure)

  • Harbor view
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 Bedroom, Harbor View

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 1 King Bed, Corner (Balcony)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Balcony)

  • Harbor view
  • Sleeps 5
  • 1 King Bed

Executive Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Harbor View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbor View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbor View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 Double Bed, Allergy Friendly

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Norfolk

Located in Downtown Norfolk within a mile (2 km) of Norfolk Scope, Sheraton Norfolk Waterside Hotel is within 2 miles (3 km) of other popular sights such as Norfolk State University. This 3.5-star hotel has 468 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Waterside District - 3 min walk - 0.2 miles
  • Town Point Park - 5 min walk - 0.3 miles
  • USS Wisconsin BB-64 - 8 min walk - 0.4 miles
  • The NorVa - 10 min walk - 0.6 miles
  • Norfolk Scope - 15 min walk - 0.8 miles

Getting around

  • Civic Plaza Station - 7 min walk
  • Norfolk Station - 19 min walk
  • Norfolk Intl. Airport (ORF) - 16 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬1 min walk
  • ‪Neptune’s Fury Coffee - ‬3 min walk
  • ‪Waterside Marina - ‬6 min walk
  • ‪PBR Norfolk - ‬5 min walk
  • ‪Blue Moon Taphouse - ‬5 min walk

About this property

Sheraton Norfolk Waterside Hotel

At Sheraton Norfolk Waterside Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 35 per day, and there's also a train station shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect to find free WiFi and 26-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterside Seafood Company

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (35,004 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

Is a free cancellation option available at Sheraton Norfolk Waterside Hotel?

Sheraton Norfolk Waterside Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Norfolk Waterside Hotel?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Sheraton Norfolk Waterside Hotel on Mar 8, 2026 start from 107.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Sheraton Norfolk Waterside Hotel?

This hotel is situated in Downtown Norfolk, just steps from Waterside District, and within a 10-minute walk of Town Point Park and Douglas MacArthur Memorial. You'll also find USS Wisconsin BB-64 and Chrysler Hall less than a mile away.

Is there parking available at Sheraton Norfolk Waterside Hotel?

Yes, valet parking is offered for USD 35 per day with in/out privileges. Accessible parking is also available for guests.

Does Sheraton Norfolk Waterside Hotel include a casino?

No, Sheraton Norfolk Waterside Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Norfolk Waterside Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sheraton Norfolk Waterside Hotel a good place to stay for couples?

This riverfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant with al fresco dining.

Does Sheraton Norfolk Waterside Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Norfolk Waterside Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Norfolk Waterside Hotel serves a full breakfast for a surcharge each morning at Waterside Seafood Company.

Will Sheraton Norfolk Waterside Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Norfolk Waterside Hotel for a fee of USD 150.00 per accommodation, per stay. A deposit of USD 150 per stay is collected.

Are there connecting rooms at Sheraton Norfolk Waterside Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sheraton Norfolk Waterside Hotel?

The closest major airport to Sheraton Norfolk Waterside Hotel is Norfolk Intl. Airport (ORF), which is 10.3 mi away (16 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is around 22.9 mi away.

Are there rooms with balconies that I can book at Sheraton Norfolk Waterside Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy harbor or pool views.

Sheraton Norfolk Waterside Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 510 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 127 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 71 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Everetta

Stayed 1 night in Aug 2025

10/10 Excellent

Heidi

Stayed 1 night in Nov 2025

10/10 Excellent

Terrie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was highly impressed! Can’t wait to go back when the pool is open. It felt like a resort. Bed was extremely comfy.
Stayed 2 nights in Nov 2025

8/10 Good

Marcus

Stayed 1 night in Nov 2025

10/10 Excellent

Jahylin

Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great upgrade! We loved the snacks and coffee, valet was fast, great stay overall
Stayed 1 night in Nov 2025

8/10 Good

Amy

Stayed 1 night in Nov 2025

4/10 Poor

Randall

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Yanique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chan
Stayed 1 night in Nov 2025

8/10 Good

Anders

Stayed 1 night in Nov 2025

10/10 Excellent

LaTavia

Stayed 1 night in Nov 2025

6/10 Okay

Emily

Stayed 2 nights in Nov 2025

8/10 Good

Anita

Business traveler
Liked: Cleanliness, staff & service, room comfort
Breakfast was good, but it wasn’t free. Rooms was nice. Really good view of the harbor but the bathroom could use some remodeling.
 Partial view of Harbor
Stayed 1 night in Nov 2025

6/10 Okay

Monica

There is a seam in the front door where the double doors close together that you can see into the room and the lock could be a little more secure. Other than that, it was a nice room with a separate sleeping area, large living room with balcony.
Stayed 3 nights in Nov 2025

6/10 Okay

Terry

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The rooms doesn’t match what you see in the pictures…bathroom looks outdated
Stayed 1 night in Nov 2025

10/10 Excellent

Lonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities
All good
Stayed 2 nights in Oct 2025

8/10 Good

Brittany

Stayed 2 nights in Oct 2025

8/10 Good

Theodore, Fairfax

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good property in downtown Norfolk next to the harbor. Staff at front desk rectified a situation at check in and handled it very well. Gym is excellent, spacious with a lot of the state of the art equipment. Bar could use one more bartender than on duty but the 10th floor lounge is good. A tad outdated rooms and amenities but overall a good property when in Norfolk.
10th floor suite view
Stayed 1 night in Nov 2025

2/10 Terrible

Alicia

Liked: Cleanliness
Disliked: Staff & service
I had a terrible experience with the night shift customer service at this hotel. The front desk clerks were incredibly rude, sarcastic, and unprofessional, showing no concern for my well-being as a customer. Their nonchalant attitude and eagerness to leave made me feel unwelcome and disregarded. I even took pictures of the two clerks, as I was so taken aback by their behavior. Because of this unacceptable service, I will not be staying at this hotel again.
Stayed 1 night in Oct 2025

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. View was a plus for this location.
Stayed 1 night in Nov 2025

6/10 Okay

Soumya

Business traveler
Disliked: Amenities, property conditions & facilities
Such an average experience. A very tired hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best view of the shipyard and tug boats, and an easy walk to great food options.
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Nov 2025

8/10 Good

Darryl

Liked: Cleanliness, amenities
Everything was fine except the heat wasn’t working properly. The first night I had to get an additional blanket but was still cold and the next 2 nights maintenance said they would have it so that the heat wouldn’t go off but that didn’t work either
Stayed 3 nights in Oct 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Was a night for the record books
Stayed 1 night in Oct 2025