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Recent guest reviews

Unsafe, unfriendly, community shampoo, conditioner, etc., virtually everything in room is broken (microwave, cooktop, toilet, HVAC, ice-maker). Strong odor. Stayed when it was Candlewood Suites..Sonesta NEVER again!

Staff were very friendly and helpful.

The room I received smelled like cigarettes and the toilet took forever to shut off.

Hotel was renovated recently, but the appliances still were the old. We complained of the noise of the air condition, the staff checked and said that was normal. We had to shut off for the sleep.

Stayed one night. Room was comfortable and staff was night.

I was in the area for extended medical treatment and it fit the bill perfectly. Very friendly staff.

Good value for the price. Some wear and tear on furniture items that were noticable upon entering the room, but overall a sound hotel. Location was safe and reasonably convienant to Hampton. Bed was decent as were pillows. Room layout was nice, and furnishings were good. Despite wear, room was clean enough. It is an extended stay hotel, so it came with a cook top, full sized fridge, and plate/utensils and such. I would stay there again.

This was a good quality and clean hotel with very nice people working there. It is also in a good location. However, if you don't stay a full week you won't get room service. So if that is important to you, you should stay elsewhere. They do provide clean towels and other toiletries at the front desk cheerfully and as often as needed.

Our stay was very nice. The hotel is out of the way enough to seem private.

Orbitz screwed up when they confirmed 2 beds for the 3 of us & this hotel only had one bed in each room. The front desk clerk felt sorry for us and upgraded us to a suite that had a pull out bed at no extra charge. If it hadn't been for her, we would have been sleeping on the floor!!! No since in that big of a mistake on Orbitz's part!!!!!

Butler Farm Rd Hampton VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • 24-hour fitness center
  • Business center

Sonesta Simply Suites Hampton places you within 3 miles (5 km) of popular attractions like Langley Air Force Base and Peninsula Town Center. This 98-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.


Rooms

The 98 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 32-inch flat-screen TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds sport premium bedding. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

Renovated in 2018, Sonesta Simply Suites Hampton offers a 24-hour gym, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, a computer station, and express check-out.

Room options

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

1 Queen Bed | Sleeps 3

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

1 Queen Bed | Sleeps 2

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

1 Queen Bed | Sleeps 3

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 Queen Bed | Sleeps 2

Guest reviews for Sonesta Simply Suites Hampton

Everyone (6) Couples (4) Family (1) Other (1)
1
Everyone

Unsafe, unfriendly, community shampoo, conditioner, etc., virtually everything in room is broken (microwave, cooktop, toilet, HVAC, ice-maker). Strong odor. Stayed when it was Candlewood Suites..Sonesta NEVER again!

By on May 16, 2022

Review comment responded on May 16, 2022

Dear Rita, I am saddened to hear that your stay was less than exceptional. If you would like to discuss your recent stay further I am always available to discuss this with you.

5
Partner Couples

Staff were very friendly and helpful.

By on Apr 1, 2022

Review comment responded on Apr 2, 2022

Patricia, Thank you for the great review! We hope to welcome you back soon!

3
Everyone

The room I received smelled like cigarettes and the toilet took forever to shut off.

By on Feb 4, 2022

Review comment responded on Feb 5, 2022

Mariah, I am sorry to hear that you did not receive outstanding service with us here as we strive to provide each guest with an amazing stay. I will share your feedback with our team in order to improve. We hope to see you again in the future to give you our Sonesta outstanding service.

5
Everyone

By on May 31, 2021

5
Everyone

By on Apr 26, 2021

Review comment responded on May 13, 2021

Thank you for providing your feedback. We hope to see you again soon! Yours in Hospitality,

3

look new

Everyone

Hotel was renovated recently, but the appliances still were the old. We complained of the noise of the air condition, the staff checked and said that was normal. We had to shut off for the sleep.

By on May 4, 2018

Review comment responded on May 6, 2018

Thank you for taking the time to review your stay with us! Your feedback is valuable to us and we do apologize about the noise from the ac unit. Thank you again for your feedback and we hope to see you again

4

one night stay great

Everyone

Stayed one night. Room was comfortable and staff was night.

By on Feb 25, 2018

Review comment responded on Mar 4, 2018

Thank you for taking the time to review your stay with us! Our staff works hard to ensure that all of our guest have a great experience so I am very pleased to know that you had a comfortable stay with us. Thank you again for your valuable feedback and we hope to see you again when you are in the area!

4

great stay in hampton area

Other

I was in the area for extended medical treatment and it fit the bill perfectly. Very friendly staff.

By on Jan 9, 2015

4

decent extended stay hotel, with a bit of wear and tear

Couples

Good value for the price. Some wear and tear on furniture items that were noticable upon entering the room, but overall a sound hotel. Location was safe and reasonably convienant to Hampton. Bed was decent as were pillows. Room layout was nice, and furnishings were good. Despite wear, room was clean enough. It is an extended stay hotel, so it came with a cook top, full sized fridge, and plate/utensils and such. I would stay there again.

By on Jun 3, 2013

2

nice sized room with kitchen and large desk and work area.

Couples

This was a good quality and clean hotel with very nice people working there. It is also in a good location. However, if you don't stay a full week you won't get room service. So if that is important to you, you should stay elsewhere. They do provide clean towels and other toiletries at the front desk cheerfully and as often as needed.

By on Aug 18, 2012

Sonesta Simply Suites Hampton

401 Butler Farm Rd, Hampton, VA 23666
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