Surprisingly nice for the price. Spacious room
The room was very comfortable! I appreciate the kitchen amenities provided. The refrigerator needs to be updated, because it was the loudest thing in the room, often cycling off and on all night. Oh and 1 additional quality: the hallway carpet is clean and smelled fresh. Many hotels overlook this item. You have ample, convenient parking spaces. Logistically it is perfect - right off I-64. The staff is very friendly and polite. Thank you for a comfortable stay.
Location was ideal for my need s.
Unsafe, unfriendly, community shampoo, conditioner, etc., virtually everything in room is broken (microwave, cooktop, toilet, HVAC, ice-maker). Strong odor. Stayed when it was Candlewood Suites..Sonesta NEVER again!
Staff were very friendly and helpful.
The room I received smelled like cigarettes and the toilet took forever to shut off.
Hotel was renovated recently, but the appliances still were the old. We complained of the noise of the air condition, the staff checked and said that was normal. We had to shut off for the sleep.
Stayed one night. Room was comfortable and staff was night.
I was in the area for extended medical treatment and it fit the bill perfectly. Very friendly staff.
Good value for the price. Some wear and tear on furniture items that were noticable upon entering the room, but overall a sound hotel. Location was safe and reasonably convienant to Hampton. Bed was decent as were pillows. Room layout was nice, and furnishings were good. Despite wear, room was clean enough. It is an extended stay hotel, so it came with a cook top, full sized fridge, and plate/utensils and such. I would stay there again.
This was a good quality and clean hotel with very nice people working there. It is also in a good location. However, if you don't stay a full week you won't get room service. So if that is important to you, you should stay elsewhere. They do provide clean towels and other toiletries at the front desk cheerfully and as often as needed.
Our stay was very nice. The hotel is out of the way enough to seem private.
Orbitz screwed up when they confirmed 2 beds for the 3 of us & this hotel only had one bed in each room. The front desk clerk felt sorry for us and upgraded us to a suite that had a pull out bed at no extra charge. If it hadn't been for her, we would have been sleeping on the floor!!! No since in that big of a mistake on Orbitz's part!!!!!
Peninsula Town Center is within 2 miles (3 km) of Sonesta Simply Suites Hampton while other popular attractions such as Hampton Roads Convention Center are within 3 miles (5 km). This 110-room, 3-star hotel has in-room conveniences like kitchens, refrigerators, and microwaves.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding. Other amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.
Guests of Sonesta Simply Suites Hampton enjoy features like a 24-hour gym, free WiFi in public areas, and a computer station. Self parking is offered for USD 5 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a terrace, laundry facilities, and a garden.
Surprisingly nice for the price. Spacious room
Dear Salah,We are saddened to hear that your stay was less than exceptional. We strive to provide all of our guests a wonderful stay and it seems we fell short. If you would like to discuss this with us further please do not hesitate to reach out.
The room was very comfortable! I appreciate the kitchen amenities provided. The refrigerator needs to be updated, because it was the loudest thing in the room, often cycling off and on all night. Oh and 1 additional quality: the hallway carpet is clean and smelled fresh. Many hotels overlook this item. You have ample, convenient parking spaces. Logistically it is perfect - right off I-64. The staff is very friendly and polite. Thank you for a comfortable stay.
Dear Kira,Thank you for taking the time to send us your honest feedback. We appreciate that. We are glad you chose to stay with us and we hope you come back to see us again soon.
Location was ideal for my need s.
Thank you for the feedback!
Unsafe, unfriendly, community shampoo, conditioner, etc., virtually everything in room is broken (microwave, cooktop, toilet, HVAC, ice-maker). Strong odor. Stayed when it was Candlewood Suites..Sonesta NEVER again!
Dear Rita, I am saddened to hear that your stay was less than exceptional. If you would like to discuss your recent stay further I am always available to discuss this with you.
Staff were very friendly and helpful.
Patricia, Thank you for the great review! We hope to welcome you back soon!
The room I received smelled like cigarettes and the toilet took forever to shut off.
Mariah, I am sorry to hear that you did not receive outstanding service with us here as we strive to provide each guest with an amazing stay. I will share your feedback with our team in order to improve. We hope to see you again in the future to give you our Sonesta outstanding service.
Thank you for sharing your experience with us! We appreciate your feedback!
Thank you for providing your feedback. We hope to see you again soon! Yours in Hospitality,
Hotel was renovated recently, but the appliances still were the old. We complained of the noise of the air condition, the staff checked and said that was normal. We had to shut off for the sleep.
Thank you for taking the time to review your stay with us! Your feedback is valuable to us and we do apologize about the noise from the ac unit. Thank you again for your feedback and we hope to see you again
Thank you for the feedback!