Na
I am incredibly disappointed in the care attributed to the room. I’m generally not a big complainer regarding there things but I expect more from the Hilton brand which is why I chose for my family to stay here. There was significant damage to the bathroom door which prevented it from closing properly. Paint chipping on the closet door, stained sheets and towels. This is unacceptable.
Great staff and beautiful property!
Room 3232 was filthy like it had never been cleaned. Garbage under the bed. Stains on carpent hole in the wall. Refrigerator too small. No microwave in the room.
The property is beautiful. There is a very nice pond full of friendly ducks that you can feed and the pool is amazing.
The architecture is beautiful
The grounds are beautiful and well maintained, the building are well kept and to its natural historic beauty, staff was attentive and helped me throughout my stay… thanks for the amazing weekend will be booking here in the future! Oh and swan terrace is a 10/10
Beautiful property. Clean! Old coloial charm in the midst of interstate chaos. Traveling through the area on business, choose this hotel on a whim, will definitely stay there again.
The indoor pool was closed due to maintenance and it was to cold for us to use the outdoor pool
Pleasant stay will visit again! Property was nicely kept and I had a goodnight sleep
A beautiful historical setting Conveniently located and don’t have to leave property - has all you need
Great room for a great price! Good location. I’d certainly stay there again. Only complaint is with room service. The menu in the room must have been out of date. Everything we tried to order, they didn’t have any more. Also, I’m vegan, so I had to do grub hub because they had nothing I could eat.
It was like the old days when things were simpler, I love it
Everything no complaints the location is ideal we will be back
The Founders Inn and Spa, Tapestry Collection by Hilton places you next to Regent University and within a 10-minute drive of other popular attractions like Greenbrier Mall. This 240-room, 4-star hotel welcomes business and leisure travelers with 2 indoor pools, a full-service spa, and a restaurant.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 11:00 AM.
Guests can expect to find free WiFi and 55-inch Smart TVs with cable channels and Netflix. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Guests of The Founders Inn and Spa, Tapestry Collection by Hilton have access to a full-service spa, 2 indoor pools, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 14.00 per person one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and a seasonal outdoor pool.
Na
I am incredibly disappointed in the care attributed to the room. I’m generally not a big complainer regarding there things but I expect more from the Hilton brand which is why I chose for my family to stay here. There was significant damage to the bathroom door which prevented it from closing properly. Paint chipping on the closet door, stained sheets and towels. This is unacceptable.
Thank you so much for being our guest and for sharing this feedback with us. We value your opinion and will be sure to address all of your concerns.
Great staff and beautiful property!
It was our pleasure to have you at our hotel and we are striving to make your stay memorable.
Room 3232 was filthy like it had never been cleaned. Garbage under the bed. Stains on carpent hole in the wall. Refrigerator too small. No microwave in the room.
Good Day Ms. Garcia, thank you for your review. We have address the room with the correct department manager. the refrigerators in the rooms are standard size for a Mini frig, we do not offer full size refrigerators. The microwaves are as requested, or guest can utilize the microwave that is located in the vending rooms on the first floor of each building. Once again Have a great day and thank you for your review.
The property is beautiful. There is a very nice pond full of friendly ducks that you can feed and the pool is amazing.
Good morning and thank you for the review. We are striving to enhance guests experiences. Your feed back is greatly appreciated.
The architecture is beautiful
Thank you for your review.
The grounds are beautiful and well maintained, the building are well kept and to its natural historic beauty, staff was attentive and helped me throughout my stay… thanks for the amazing weekend will be booking here in the future! Oh and swan terrace is a 10/10
Thank you for your review. We are glad that you enjoyed your stay.
Thank you for your review.