Room size
Thr room itself wasnt bad, however the rooms on the roadside are very loud from the traffic...all night long! The breakfast was terrible, poor selection and quality.
The pool is small, there is no hot tub and the pool room was freezing. The staff was rude and one yelled at my child who asked if they could get more juice when it had just turned 10am. The hotel is not near the falls and there is no way you would be able to walk there for under 15 minutes I would recommend the comfort inn or wyngate downtown falls area.
The hotel smell like a swimming pool when we walked in. There were is no soap, clean towels(found wet towels rolled), found bugs on the wall and floor. Just one elevator only. The PRICE is so high it is NOT even close to worth for the amenities.
We had a nice stay
Staff were great and very helpful. Room smelled like pee very strong. Till we went to family dollar and cleaned ourselves. Property was beautifully kept. Breakfast was very good. Loved the waffle maker.
The rooms were kept up to date. Would stay here again
Wonderful night sleep. And friendly staff. Dog welcome and that sold me!
We had to ask For towels, blankets, coffee, cups, shampoo, conditioner etc
Would stay there again.
Employees arguing in front of customers at the breakfast area. No respect for customers.
We were in a pet friendly room and there were animal stains all over the carpet, stains on the mattress protectors, and just overall grimy feeling. Will not return.
Dog hair all over the couch, garbage left on floor for days, uncomfortable pillows, very noisy from floor above, room card stopped working, low flow shower head, no shower wand, no shampoo, hot water erratic, carpeted rooms, stains on carpet, Orbitz and the hotel would not let me cancel last two days even though I paid for trip insurance. I will never stay at another La Quinta again, I will never book anything through Orbitz again.
We like everything about the place. The staff was very helpful and accommodating.
Amazing value and excellent place to stay for the price.
Found a finger nail in the room and used blanket throne on the couch, though they cleaned the room in our presence but we lost 30min of our precious time, Please think before you use this hotel
Stayed here mid-June to tour Niagara Falls. The only real negative critique I can give is that the continental breakfast was cleared out quickly. Several times in a single morning it was wiped out within minutes of being refilled. Maybe they just weren’t used to the volume of guests post Rona. Regardless, our room was very spacious, beds comfortable and the pool was a perfect temperature.
It was great place to stay Everything was good. Room was very clean
Excellent service people, clean facilities, breakfast was wonderful, hot part was good just the same thing all week otherwise perfect
Located within a mile (2 km) of Fashion Outlets of Niagara Falls, La Quinta Inn & Suites by Wyndham Niagara Falls is within 3 miles (5 km) of Adams Power Plant Transformer House. This 66-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests of La Quinta Inn & Suites by Wyndham Niagara Falls have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Additional amenities include a business center, laundry facilities, and a banquet hall.
Room size
Thr room itself wasnt bad, however the rooms on the roadside are very loud from the traffic...all night long! The breakfast was terrible, poor selection and quality.
Dear Terry, Thanks for choosing our hotel for your stay. We apologize for all the inconveniences you had with the stay. We are acting in each of them on high priority. You can see the changes. Please visit us again. Sincerely, Hotel Manager.
The pool is small, there is no hot tub and the pool room was freezing. The staff was rude and one yelled at my child who asked if they could get more juice when it had just turned 10am. The hotel is not near the falls and there is no way you would be able to walk there for under 15 minutes I would recommend the comfort inn or wyngate downtown falls area.
Dear Daniel,We appreciate you taking the time to share your experience with us. We are always looking to improve the guest experience, and take feedback from our guests seriously. In an effort to better improve our property, we have shared your message appropriately within the team. We do hope to see you in the future so that we can revamp your vision of our hotel, and make your next stay truly great.Sincerely,Hotel Manager.
The hotel smell like a swimming pool when we walked in. There were is no soap, clean towels(found wet towels rolled), found bugs on the wall and floor. Just one elevator only. The PRICE is so high it is NOT even close to worth for the amenities.
Dear Sathish,Thank you for the review. I’m terribly sorry that we made a poor impression during your stay. We're always working to ensure that our hotel meets the highest standards and is the nicest hotel in the area. We guarantee that your next experience will be overwhelmingly positive. I hope that you will try us again.Sincerely,Hotel Manager.
We had a nice stay
Dear Robert,Thanks for your kind words and letting us know you had nice stay with us and we appreciate your comment and are looking forward to welcoming you back soon.Sincerely, Hotel Manager.
Staff were great and very helpful. Room smelled like pee very strong. Till we went to family dollar and cleaned ourselves. Property was beautifully kept. Breakfast was very good. Loved the waffle maker.
Dear Jefferey,Thank you for sharing your wonderful feedback regarding your stay at our Hotel. I am so pleased to see our staff's efforts helped in making your visit a memorable one. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager.
The rooms were kept up to date. Would stay here again
Dear XEE, Thank you for your kind words. We hope to see you again soon and look forward to providing you with the same outstanding service that we provide all of our guests every day. Sincerely, Hotel Manager.
Wonderful night sleep. And friendly staff. Dog welcome and that sold me!
Dear Neva, We appreciate your kind words and wish you a pleasant stay with us in the future. We hope to welcome you back soon. Sincerely, Hotel Manager.
We had to ask For towels, blankets, coffee, cups, shampoo, conditioner etc
Dear Jodi, Thank you for your feedback and I am sorry to hear about your experience with us. I assure you that this level of service is not our norm. We take real pride in this hotel. I hope you will soon be able to stay with us again so we can satisfy you again. Sincerely, Hotel Manager.
Would stay there again.
Dear JOE, Thank you for your kind words. We hope to see you again soon and look forward to providing you with the same outstanding service that we provide all of our guests every day. Sincerely, Hotel Manager.
Thank you for choosing out hotel, we appreciate the positive feedback!