This property is independently managed and licensed as an Extended Stay. There are no elevators, the halls smell horrible, the rooms are dirty and not stocked with even the essentials (no soap, shampoo, and only 1 toilet paper). The kitchen cabinets were broken and there were no utensils of any kind. Save your time and books somewhere else.
Not a clean property.
Room was smaller than expected but it was comfortable. Dishes weren't clean but other than that we had a great stay and would come back again.
This felt more like a home vs a hotel. Pet friendly, individual rooms for privacy and a kitchen outfitted with most of the cooking utensils you might need and a TV in the “living room” and the 2 bedrooms. The super market is close by and there are several restaurants in the vicinity of the hotel. I definitely enjoyed having a night cap at the restaurant and being able to walk back to the hotel in a safe neighborhood. While there is room for improvement I am definitely glad to have stayed here.
Hotel looked nice and new on the outside, but some room furniture was tattered. Staff said they were on a list to get room furniture updates in 2020. Pool was outdoors and closed. Could have stayed at Hampton Inn for same price with indoor pool and fitness room.
The hotel was fantastic! The room was very roomy, very clean and loved the kitchenette! I was able to run up the road to Walmart and get food to make my meals. Great for someone like me who was looking to save money. But, if you wanted to eat out there are several restaurants in the area. Great location, friendly staff, clean accommodations equal an excellent stay.
This was a nice quiet spot for a staycation for my husband and I. We were close to restaurants, shopping and entertainment. We did a little light cooking and really enjoyed a quiet weekend alone without a huge expense. It was well worth it!!!
Extended Stay America Suites Newport News Yorktown places you within a 10-minute drive of popular sights such as Virginia Living Museum and Mariner's Museum. This 95-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Kitchens, sofa beds, and refrigerators are also available. Weekly housekeeping is available.
Guests of Extended Stay America Suites Newport News Yorktown enjoy features like a gym, free WiFi in public areas, and laundry facilities. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has barbecue grills.
This property is independently managed and licensed as an Extended Stay. There are no elevators, the halls smell horrible, the rooms are dirty and not stocked with even the essentials (no soap, shampoo, and only 1 toilet paper). The kitchen cabinets were broken and there were no utensils of any kind. Save your time and books somewhere else.
Not a clean property.
Dear David, We apologize for any cleanliness issues you experienced during your stay. Providing a clean and comfortable environment is our top priority, and we take your feedback seriously. We will investigate the matter thoroughly and take appropriate measures to address cleanliness concerns. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future.Sincerely,Hotel Management
Room was smaller than expected but it was comfortable. Dishes weren't clean but other than that we had a great stay and would come back again.
Thank you for staying with us. We are glad that you enjoyed your stay. Truly apologies that your dishes were not clean. We will give your feedback to the appropriate department. Please come back to see us!
We appreciate the feedback on your stay with us. We value you as a customer and do our best to give great customer service! Thank you and have a great day! TownePlace Suites Newport News/Yorktown VA
Thank you for choosing to stay with us! TownePlace Suites by Marriott staff.
This felt more like a home vs a hotel. Pet friendly, individual rooms for privacy and a kitchen outfitted with most of the cooking utensils you might need and a TV in the “living room” and the 2 bedrooms. The super market is close by and there are several restaurants in the vicinity of the hotel. I definitely enjoyed having a night cap at the restaurant and being able to walk back to the hotel in a safe neighborhood. While there is room for improvement I am definitely glad to have stayed here.
Dear Christofer, Thank you for being a guest and sharing your feedback. Please accept our apologies for any housekeeping and maintenance issues you experienced during your stay. We aim to provide our guests with clean, comfortable, and well-maintained suites; therefore, we regret not meeting these expectations. We will address your concern and ensure this does not happen again. We hope you will give us another opportunity to show you the seamless, outstanding stay you deserve; we would love to welcome you again the next time you are in the area. Sincerely,Hotel Management