didn't serve breakfast , there was a confusion because they the prices for didnt match with the orbitz prices
Don't be fooled by the pictures, this place is bad. Our first room was a mess. The sink didn't drain and was leaking terribly, the curtains were hanging down, and a light fixture was completely broken off the wall, so they moved us after telling us that that's the way the light was supposed to be and the curtain is a non issue. The new room we got was a little better the but sink was still leaking where the pipe connects to the wall, and the carpet was still in bad shape. Later a guy just walks into our room, because the inside of the door didn't have any lock (Only the electronic lock). We got back to the hotel one night and there was a lady screaming at the front desk people saying that one of the staff members walked in on her naked and they were kicking her out. It didn't make sense but after that we definitely didn't feel safe. We checked out of there ASAP and went to a much better hotel in Manhattan. Maybe it's the area or it's the hotel. Not sure, but I'll never ever be back.
We chose this hotel based on its location to family. The evening became a nightmare when hotel guests were out of control for hours. It was not until 1:30 AM until quiet was restored; this after someone set off the fire alarm prompting room evacuations and a call to fire police.
The property was easy to locate, the staff went above and beyond to help. They were very courteous. The room was clean. The bathroom since was the only thing that didn’t look correct. Whatever was used to repair made it look as if it was molded.
Super nice hotel. Wish there would of been hotter water for the shower
Awesome decor and ambience for rhe price. Modernist decor. Room had some clunky maintenance items, shower drained slow, shower door needs plumb. Fan bearing is going and loud. All in all a hrrat value. I would stay again.
It’s a jewel! The street view is a bit grim, but if you go a block in either direction you find a cross street with a diverse, vibrant neighborhood.
The sink had a discoloration problem I'm sure bleach would have done it but it was a little disconcerting to use. We had a problem with the clock and they fixed it right away that was nice. In the future I would like to stay on a higher floor looking out on trucks was not what I wanted to do for my vacation
The hotel was very modern and close to the subway.
Staff was very nice. Everything was nice and clean.
The hotel was great. The location was great for our activities but the immediate block is a bit rough and intimidating. Staff could not be better. Hotel was very comfortable.
The rooms were clean and comfortable but could hear a lot of the street noise so that was annoying. The air conditioning broke during my stay and it was 90 degrees outside so that also wasn't pleasant . No efforts were made to compensate and moving to another room wouldn't have helped since the whole building was having issues. Offering a discount for this would have been greatly appreciated considering how uncomfortable it was to sleep in a room that was 83 degrees.
Once again this hotel has over met my needs! I came at 12am after missing my flight and they made sure I was taken care of quick so I can catch some sleep! I had a beautiful pent house room and made sure to take a lot of pics to show my friends!!
Clean and comfortable. Hearty continental breakfast.
This hotel is not close to much and we only stayed here because we had business in Brooklyn. The transients were loud all night outside our window. The published photos are not realistic - at all. I'll move a bit further away and stay at a nicer place next time.
Staff was very personable helpful and knowledgeable T
Located in Bedford-Stuyvesant, The Brooklyn is within a mile (2 km) of popular sights such as Prospect Park and Brooklyn Museum. This 3.5-star hotel has 34 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.
This hotel has a restaurant that's perfect for a leisurely bite to eat.
All of The Brooklyn's 34 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards. Housekeeping is available on request.
At The Brooklyn, guests have access to a gym, free WiFi in public areas, and a business center. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a meeting room, and laundry facilities.
didn't serve breakfast , there was a confusion because they the prices for didnt match with the orbitz prices
Don't be fooled by the pictures, this place is bad. Our first room was a mess. The sink didn't drain and was leaking terribly, the curtains were hanging down, and a light fixture was completely broken off the wall, so they moved us after telling us that that's the way the light was supposed to be and the curtain is a non issue. The new room we got was a little better the but sink was still leaking where the pipe connects to the wall, and the carpet was still in bad shape. Later a guy just walks into our room, because the inside of the door didn't have any lock (Only the electronic lock). We got back to the hotel one night and there was a lady screaming at the front desk people saying that one of the staff members walked in on her naked and they were kicking her out. It didn't make sense but after that we definitely didn't feel safe. We checked out of there ASAP and went to a much better hotel in Manhattan. Maybe it's the area or it's the hotel. Not sure, but I'll never ever be back.
We chose this hotel based on its location to family. The evening became a nightmare when hotel guests were out of control for hours. It was not until 1:30 AM until quiet was restored; this after someone set off the fire alarm prompting room evacuations and a call to fire police.
The property was easy to locate, the staff went above and beyond to help. They were very courteous. The room was clean. The bathroom since was the only thing that didn’t look correct. Whatever was used to repair made it look as if it was molded.
Thank you for your kind review! We're glad you enjoyed your stay with us, and hope to see you back soon.
Super nice hotel. Wish there would of been hotter water for the shower
Thank you for taking the time to give The Brooklyn a 5/5 rating. We want to apologize for the inconvenience regarding the hot water for the shower. We always appreciate feedback so that we can improve our service and we hope you enjoyed the other aspects of your visit. We're so glad you chose to stay with us, and we hope to see you again soon!
Awesome decor and ambience for rhe price. Modernist decor. Room had some clunky maintenance items, shower drained slow, shower door needs plumb. Fan bearing is going and loud. All in all a hrrat value. I would stay again.
Thank you for the compliments on our hotel decor! We appreciate the feedback. We would also like to apologize for the inconvenience in regards to the bathroom area. We are constantly striving to keep our standards high with quality and constantly maintenance. We look forward to hosting you again in the future!
It’s a jewel! The street view is a bit grim, but if you go a block in either direction you find a cross street with a diverse, vibrant neighborhood.
Thank you for taking the time out of your day to provide us with feedback! I tend to refer to The Brooklyn as a "Diamond in the rough", so your comment about it being a jewel is spot on :). We hope you decide to join us again whenever you travel back to Brooklyn!
The sink had a discoloration problem I'm sure bleach would have done it but it was a little disconcerting to use. We had a problem with the clock and they fixed it right away that was nice. In the future I would like to stay on a higher floor looking out on trucks was not what I wanted to do for my vacation
Thank you for taking the time out to send this review. We will be happy to accommodate you with a higher room if you decide to book with us again. Please just let us know prior to your arrival.
The hotel was very modern and close to the subway.
Thank you for your strong rating and taking the time out to write this review!
Thank you for the perfect score!
I sincerely apologize that you weren't able to get adequate rest while you were staying with us, though we do appreciate the honest review. It helps is to pinpoint the areas we need to improve upon, so thank you for your review!