The Fujiya Hotel

5.0 star property
Luxury ryokan with 3 restaurants, near Hakone Open Air Museum
VIP Access

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Photo gallery for The Fujiya Hotel

Exterior
Garden
FLOWER PALACE JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board
3 restaurants, breakfast, lunch, dinner served; French cuisine
FLOWER PALACE HERITAGE ROOM | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
359 Miyanoshita, Hakone, Kanagawa-ken, 250-0404
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪12 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪2 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

MAIN BUILDING HISTORIC DOUBLE

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

MAIN BUILDING TWIN

9.2 out of 10
Wonderful
(10 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

MAIN BUILDING JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

COMFY LODGE / RESTFUL COTTAGE TWIN

8.0 out of 10
Very good
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

9.6 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

COMFY LODGE / RESTFUL COTTAGE SUITE

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FLOWER PALACE DELUXE TWIN

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

FLOWER PALACE JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

FLOWER PALACE HERITAGE ROOM

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

  • Mountain view
  • 743 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds

FORESTWING TWIN FOREST SIDE

10.0 out of 10
Exceptional
(28 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

FORESTWING TWIN GARDEN SIDE

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

FORESTWING CORNER TWIN

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

FORESTWING PREMIER SUITE

  • 883 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Main Building Twin Room

  • Sleeps 2

Main Building Junior Suite

  • Sleeps 2

Main Building Double Room

  • Sleeps 2

Western-style Building Suite

  • Sleeps 2

COMFY LODGE& RESTFUL COTTAGE Building Twin Room

  • Sleeps 2

Hana Goten Heritage Chrysanthemum Room

  • Sleeps 2

FLOWER PALACE Heritage Room

  • Sleeps 2

Hana Goten Junior Suite

  • Sleeps 3

Hana Goten Deluxe Twin Room

  • Sleeps 2

Forest Wing Premier Suite

  • Sleeps 2

Forest Wing Corner Twin Room

  • Sleeps 2

FLOWER PALACE  Two Bedroom Penthouse Suite

  • Sleeps 4

Twin Room, Non Smoking (Forest Wing)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

Forest Wing Twin Forest Room

  • Sleeps 3

4 Beds with Bath, Mountain View

  • Sleeps 4

Twin With Bath, Mountain View

  • Sleeps 3

Comfy Lodge/Restful Cottage Suite

  • Sleeps 2

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About the neighborhood

Hakone

Located in Miyanoshita within a mile (2 km) of Hakone Open Air Museum, The Fujiya Hotel is within 2 miles (3 km) of other popular sights such as Hakone Kowakien Yunessun. This ryokan has 120 rooms and welcomes guests with conveniences like 3 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Open Air Museum - 12 min walk - 0.7 miles
  • Chisuji Falls - 20 min walk - 1.1 miles
  • Hakone Kowakien Yunessun - 2 min drive - 1.1 miles
  • Hakone Gora Park - 3 min drive - 0.9 miles

Getting around

  • Hakone Miyanoshita Station - 5 min walk
  • Kowakidani Station - 14 min walk
  • Haneda Airport (HND) - 125 min drive

Restaurants

  • ‪箱根餃子センター - ‬3 min drive
  • ‪The Hakone Open-Air Museum Café - ‬4 min drive
  • ‪NARAYA CAFE - ‬5 min walk
  • ‪たび屋 TABIYA'S - ‬18 min walk
  • ‪奈可むら - ‬19 min walk

About this property

The Fujiya Hotel

Luxury ryokan with 3 restaurants, near Hakone Open Air Museum
Guests of The Fujiya Hotel enjoy a full-service spa, an indoor pool, and a gym. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury ryokan include free WiFi in public areas, meeting rooms, and a seasonal outdoor pool.
Guests can expect free WiFi and 43-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and safes are also available.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 2:00 PM to 1:00 AM. There are 2 hot springs open between 2:00 PM and 1:00 AM.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Kaiseki meal

Restaurants on site

  • Cascade
  • Kikka-so
  • Lounge
  • The Fujiya
  • Victoria

Things to do

  • 2 hot springs
  • Books
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • 2 hot springs
  • Facials
  • Hot springs open from 2:00 PM - 1:00 AM
  • Hot springs water temperature - 108 ºF
  • In-room massages
  • Public bath open from 2:00 PM - 1:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 buildings
  • 6 floors
  • Built in 1878
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom.
This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 10120.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 4900 for adults and JPY 2600 for children
  • Rollaway bed fee: JPY 10120.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 07 to August 31.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Hot springs access available from 2:00 PM to 1:00 AM.
  • Reservations need to be made in advance for massage services. Contact the ryokan at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fujiya Hakone
Fujiya Hotel
Fujiya Hotel Hakone
Hotel Fujiya
Fujiya Hotel Hakone Machi
Fujiya Hotel Ryokan
Fujiya Hotel Hakone
Fujiya Hotel Ryokan Hakone

Frequently asked questions

Is free cancellation available at The Fujiya Hotel?

The Fujiya Hotel offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see close to The Fujiya Hotel?

This ryokan is situated in Miyanoshita, close to Hakone Kowakien Yunessun, Lake Ashi, and Hakone Open Air Museum. You'll also find Hakone Hot Springs and Ōwakudani within a short drive.

Is parking available on site at The Fujiya Hotel?

Yes, self parking is offered for free at the ryokan. Though parking is limited, accessible parking is also available.

Is there a spa available at The Fujiya Hotel?

There is a full-service spa available for guests to enjoy and services include hot springs, reflexology, massages, and body treatments.

Does The Fujiya Hotel include a casino on the premises?

No, The Fujiya Hotel doesn't have a casino.

Is there an indoor pool at The Fujiya Hotel?

Yes, this ryokan has an indoor pool along with an outdoor pool. Guests have access between 7:00 AM and 9:00 PM and the seasonal pool will be open from July 07 until August 31.

What amenities will couples enjoy at The Fujiya Hotel?

This historic ryokan offers many amenities for couples, including in-room massages as well as an indoor pool and a bar.

Are there hot tubs at The Fujiya Hotel?

No, but guests can enjoy 2 hot springs at this ryokan.

Does The Fujiya Hotel feature a restaurant that includes a breakfast menu?

Yes, The Fujiya Hotel has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Fujiya Hotel allow pets to stay for free?

No, pets aren't allowed at The Fujiya Hotel though service animals are welcome.

Does The Fujiya Hotel have connecting rooms?

No, this ryokan doesn't feature connecting guestrooms.

Can I book a room with a balcony at The Fujiya Hotel?

No, you won't find accommodations with balconies at The Fujiya Hotel.

Does The Fujiya Hotel host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at The Fujiya Hotel.

The Fujiya Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 535 out of 773 reviews
Rating 8 - Good. 183 out of 773 reviews
Rating 6 - Okay. 36 out of 773 reviews
Rating 4 - Poor. 11 out of 773 reviews
Rating 2 - Terrible. 8 out of 773 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jingyi

Stayed 1 night in Nov 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service
Room was huge, spotless, and nice. Was a little perturbed by the number of giant hornets I saw, but that's the mountains in fall for you. Really historic and beautiful place. Food options within the hotel were strange and annoyingly expensive - I get that it's a 5 star hotel but not everyone wants to shell out a ton of money to eat there and it's one of the furthest hotels from the main parts of town so it feels exploitative of a captive audience. Food was Ryokan style, which was fine, especially if you're looking for that kind of service. I've stayed in cheaper onsen Ryokans that had more convenience regarding food that didn't feel like I was getting baited.
Stayed 2 nights in Nov 2025

10/10 Excellent

Megan

Stayed 1 night in Nov 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities
The complex property as well as the location in Hakone is beautiful. It’s conveniently walkable to the rail station.
Lobby
Front
Lobby
Museum
Stayed 2 nights in Nov 2025

10/10 Excellent

Milad

Liked: Cleanliness, staff & service, amenities
The room was perfect. We had a great time at Fujiya hotel. I hope we can come back sometime soon!
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Hongxiang

Stayed 1 night in Oct 2025

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and our room was so beautiful and the service was great. While all of the staff were great, we were really impressed by the trainee bell hop who helped us carry all of our luggage and was very sweet. Highly recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many things to explore - the outdoor gardens, the onsen, the pool, the gym, the museum, and the coffee/beverage room. I would come back to Japan/Hakone just for this stay! Arigato gozaimasu!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsay

Traveled with family and small children
Super comfy and quiet; loved the breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities
This legendary quiet luxurious hotel was everything I expected. The room was clean and beautiful in a simple traditional Japanese way. The amenities are excellent. I enjoyed the onsen and sauna. The Japanese gardens surrounding the hotel are beautiful and relaxing. Also, do not miss out on having lunch or dinner at the French restaurant. The food and the service were exquisite.
Stayed 1 night in Oct 2025

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic hotel. The staff were very attentive. The onsen was quite relaxing with a nice view of the mountainside. We stayed in a twin room with a forest view and it was very spacious with a calming atmosphere and peaceful forest view from the room's window.
Stayed 1 night in Nov 2025

10/10 Excellent

海琳

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Oct 2025

6/10 Okay

Enol

Stayed 2 nights in Nov 2025

10/10 Excellent

Lily, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Liked: Staff & service, amenities
Great hotel. Has lots of history, spacious rooms great staff and a fabulous onsen. Also very convenient for the bus and Myonashita station. There are a few cafes and restaurants close by.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and beautiful hotel with great amenities. It was very clean. We enjoyed eating and drinking in the Victoria bar.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven, Wilmette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upkeep of the hotel, the attention to detail, and the quality of customer service were superb! It does not get better than this. The level of attention and responsiveness to each of us is as if there are nobody else at the hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful Historic property. Staff was nice and helpful. Especially, we like to thank Yu for her help at the front desk. She gave me a lot of help. There's a bus stop 2 minutes away from the hotel. The only complaint is you need to make a reservation for dinner a day before, which I had no knowledge of when we checked in.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet historical hotel with a beautiful garden. The staff were helpful and responsive. The restaurants in the hotel were excellent and happy hour in the lounge.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cuiyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Jean

Traveled with family
Liked: Cleanliness
Hotel is classic. A historical beauty that has been through a wonderful renovation. I stayed there in the 1960s and they have preserved things very well. The only disappointment was the dining room for dinner. Food is very pricey, but not that good. Plus they rushed us out after one hour as they had a big tour group they needed to accommodate. Thought the maitre’d was rather rude in that process and unexpected from a hotel of this caliber.
Stayed 2 nights in Oct 2025

8/10 Good

joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old property with very friendly staff. We really enjoyed our stay in the suite we were upgraded to,
Stayed 2 nights in Oct 2025

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and focused service. The spa experience was exceptional. Old world luxury.
Stayed 1 night in Oct 2025