Check-in took some time, due to staff mistakenly trying to charge my card $1000 for the deposit, instead of $100. The manager came out to help, and eventually got the mistake corrected. However, I now I have to dispute the REFUNDABLE deposit with my credit card company because it is now showing as a hard post (not an authorization) on my card. I was in that room for eight hours, and there is NO reason for them to keep my deposit. Shuttle service to the airport was timely, and the driver was great.
my cusin was going into shock from an allergic reaction and we ask for towels to put on her so we could cool her down and the front desk refused to give us towels i have never stayed at a motel that refused to give you extra towels.
It was convenient to the airport and relatively quiet in the room. Nothing fancy but about what you would expect at the price. A lot of people coming and going at all hours- there may have been some parties going on?
We arrived and we're greeted by what looked like homeless and drug dealers and some high highly overdressed women that maybe had wares to sell and did not feel safe we also found cockroaches in the room The rooms themselves were nice enough and have been remodeled and the water pressure is good but the water pressure is really about the only good thing I have to say The people were nice The check-in people the night we checked in with good
poorly maintained, broken desk chair that was unuseable tv had a green line running through image smelled like a nursing home
The police came to the property at least twice due to guests disruptions. The place was also old and looked very old and worn. It was clean, but the housekeeping staff did not understand english and when I asked for extra towels in a few days, they entered the room when I wasn't there which was not my request.
Love the location! Bathroom needs updating. Friendly staff.
Great service,enjoyed are stay. Breakfast area alittle small and crowded.
Great location. Person that checked us in was not friendly at all and some items came up missing from our rooms.
Dirty carpet, crowded room, very dated , dried dusty flowers dusty furniture, stained chairs in lobby, everything is just uncared for, very poor maintenance in general, could pass for an abandoned hotel. If I owned it I would be very ashamed to ever admit it.
It’s being refurbished and The rooms are definitely more updated than our last visit.
Wonderfully comfortable beds. From my last visit the summer has beaten this facility badly. Last time I stay.
It was a perfect spot for a quick layover before our trip. Very quiet, very clean. Staff was friendly and helpful.
A great place dor the price. Close to the airport, and free shutle to it. If your leaving your car at the hotel go on line and check in at wayfair.com for the time you will be gone. Its a lot cheaper and very easy.
It was convenient, close to the airport, and the staff was very nice
Located in East Bloomington, Super 8 by Wyndham Bloomington/Airport is within a few miles (5 km) of popular sights such as Mall of America and Nickelodeon Universe. This hotel has 142 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:30 AM.
Super 8 by Wyndham Bloomington/Airport's 142 rooms provide free local calls, safes, and desks. TVs come with cable channels, and free WiFi keeps guests connected. Rooms also include hair dryers.
Guests staying at Super 8 by Wyndham Bloomington/Airport enjoy a fitness center, a spa tub, and a sauna. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a business center.
Check-in took some time, due to staff mistakenly trying to charge my card $1000 for the deposit, instead of $100. The manager came out to help, and eventually got the mistake corrected. However, I now I have to dispute the REFUNDABLE deposit with my credit card company because it is now showing as a hard post (not an authorization) on my card. I was in that room for eight hours, and there is NO reason for them to keep my deposit. Shuttle service to the airport was timely, and the driver was great.
my cusin was going into shock from an allergic reaction and we ask for towels to put on her so we could cool her down and the front desk refused to give us towels i have never stayed at a motel that refused to give you extra towels.
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
It was convenient to the airport and relatively quiet in the room. Nothing fancy but about what you would expect at the price. A lot of people coming and going at all hours- there may have been some parties going on?
Thank you for sharing your review about us. We are sorry you had a frustrating experience. I will share your feedback with my team to make sure we are able to fix this issue and provide you our best. We hope that you will give us another chance to impress you with our exemplary services.
We arrived and we're greeted by what looked like homeless and drug dealers and some high highly overdressed women that maybe had wares to sell and did not feel safe we also found cockroaches in the room The rooms themselves were nice enough and have been remodeled and the water pressure is good but the water pressure is really about the only good thing I have to say The people were nice The check-in people the night we checked in with good
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced. This has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.
Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to welcome you again in our hotel.
poorly maintained, broken desk chair that was unuseable tv had a green line running through image smelled like a nursing home
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
The police came to the property at least twice due to guests disruptions. The place was also old and looked very old and worn. It was clean, but the housekeeping staff did not understand english and when I asked for extra towels in a few days, they entered the room when I wasn't there which was not my request.
Thank you for your review. We apologize that our service did not satisfy your expectations. I will share this with my team to make sure we are able to provide improved services and cleaner environment to all guests. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. I hope you will consider giving us another chance to impress you with better guest experience.
Thank you for such a wonderful review. It is very rewarding to hear that your experience with us matched your expectations as always. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you soon again.
Thank you for sharing your review about us. We are sorry you had a frustrating experience. I will share your feedback with my team to make sure we are able to fix this issue and provide you our best. We hope that you will give us another chance to impress you with our exemplary services.