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Crowne Plaza Bloomington Minneapolis/St Paul Airport/MOA

3.5 out of 5.0

Recent guest reviews

Clean, friendly and helpful staff. Breakfast buffet was good. Called for taxi but took twenty minutes to get there

I stayed over a weekend and the room was great on Friday night. There were some kids staying next to me that were a little noisy the first night. Saturday night they were out of control and extremely noisy. I had to call the desk three times and eventually they moved me to a quieter room. I talked to the manager when I checked out the following morning and she took one night off my bill. She apologized and was very professional. She took what had been poor customer service during the night and made it right that morning. I have stayed there many times previously and have always been impressed with the hotel. I will stay there again because overall it is a nice hotel and is usually very quiet and comfortable.

Loved this hotel, I have nothing bad to say. The hot tub & pool area was very nice as was our room and bathroom

The hotel staff were unfailingly courteous and helpful. The room, however, left a bit to be desired. The drain in the bathroom sink was clogged and bits of grey matter came up when I jiggled the stopper. The shower is pretty but it's difficult to turn it on without getting hit with really cold water before it warms up. The worst part, however, had to do with the walls--they are either quite thin, or good at conducting sound, or both. Several times I woke up in the middle of the night because I heard a door open--it sounded as though someone had come into my room, when they were (presumably) entering the room next door or across the hall.

Comfortable and convenient. I wish however they provided breakfast as part of the room. I expected it, and was surprised when it was not included.

Room was very clean. Bed is kind of soft but not good for me. Overall is great. Breakfast is also better than average!

Perfect for us! Our daughter got married this weekend in Minneapolis and this served as our home base - what wonderful staff! Clean room, quiet hotel, and amazing service!

Nice hotel west of the Mall of America. A little tricky to get to and from I494, but nice place ti stay.

Very nice. Loved the late checkout time! Would definately stay with them again.

Great location to MOA, easy access, great value, nice pool, clean modern room.

This is the 3rd time I have stayed at the Crowne Plaza and chosen to stay on the Ladies Only floor. It is fantastic! It is calm, quiet, no kids running up and down the floor or men coming in at midnight and slamming drawers and making phone calls! Lets hear it for the ladies! It can be stressful staying in a hotel for 5 days and I felt like I was at a spa at times! And the best part is the well stocked refrigerator on the floor! There are many great things in there including water, flavored water, many kinds of soda, yogurt, frozen dove bars and Hershey bars!! Also for a quick snack there are different kinds of chips, granola bars, trail mix and cookies. The other nice thing is there is a table in the hall where magazines are left in case you want to read a little and relax at night. My daughter stayed with me one night and exclaimed, This feels like a resort condo, not a hotel room!!! I will always stay at the Crowne Plaza when in Minneapolis!

I stayed in a Junior Suite for 13 days on business. The room was comfortable and not cramped. It was very well cared for during my stay. The highest point of the hotel was the service. The concierge was even kind enough to go get medicine from the store for me when I came down ill during my stay and in numerous other occasions the staff went well above and beyond. The only low point was the hotel's North restaurant, which was mixed in both service and food. The room service and in-restaurant wait staff was a mixed bag. Sometimes you'd get the items you ordered and great service, sometimes you'd be missing things or never get a refill on your drink. Several times when I called room service and asked what the soup of the day was, they'd try to tell me wild rice soup (which is an every day soup) and when I'd clarify I wanted to know the soup of the day, they'd not know the answer and have to find out -- clearly they were trying to make me believe all they had was wild rice so they didn't have to find out the real answer. The restaurant is also ridiculously priced for what you get on the breakfast buffet. $20 and it's a small offering with little day to day variation. The buffet would be acceptable if it were half the price. Luckily, my package included vouchers for the buffet and I encourage others to book such a package if possible.

Airport shuttle does not run 24/7. Expected to use the shuttle for our red eye Sunday morning, but the shuttle was not operational.

Was stuck overnight to make a connection to Calgary....Nice hotel...I expected a little more from a Crowne but the hotel was clean, friendly staff and would stay here again..

This hotel was beautiful, clean, and convenient. The location was perfect for us visiting the mall of america and doing some furniture shopping in edina. The pool was great too!

We stayed the night for an early morning flight. The kids loved the big pool. Our stay was very short, but it was worth it.

I like this space, because it is near the Mall of america, and the price is pretty nice. Room is clean. Will come next trip!

great location for a daily hike around the lake. Very accessible to all of the highways and close for picking up food and a great restaurant for dining in.

As always, I expect more from this brand and I get it. Staff was very helpful with directions that beat the normal highway traffic in the area. Quiet location and room. Since it was the day before Thanksgiving, business travel was down and we had a wonderful stay. Although staff was working over a holiday, no one had a negative attitude.

Awesome staff, very clean! Awesome shuttle to the mall

5401 Green Valley Dr Bloomington MN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in Bloomington - Mall of America, Crowne Plaza Bloomington Minneapolis/St Paul Airport/MOA is 2.9 mi (4.7 km) from Normandale Community College and within a 15-minute drive of Mall of America. This 256-room, 3.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. It's near the airport and also close to Bloomington Ice Gardens.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

Crowne Plaza Bloomington Minneapolis/St Paul Airport/MOA's 256 rooms are air-conditioned and provide coffee makers, free weekday newspapers, and free local calls. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Ironing boards and desks are other standard amenities.


Property features

Guests of Crowne Plaza Bloomington Minneapolis/St Paul Airport/MOA have access to an indoor pool, a health club, and a spa tub. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, a business center, and free newspapers.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Executive Room, 1 King Bed, Executive Level

King 1 | Sleeps 3

Standard Room, Non Smoking

King 1 | Full 1 | Sleeps 3

Guest reviews for Crowne Plaza Bloomington Minneapolis/St Paul Airport/MOA

Everyone (9) Business (18) Couples (33) Family (25) Other (15) Friends (8)
5
Everyone

Clean, friendly and helpful staff. Breakfast buffet was good. Called for taxi but took twenty minutes to get there

By on Jun 23, 2017

4

good customer service

Everyone

I stayed over a weekend and the room was great on Friday night. There were some kids staying next to me that were a little noisy the first night. Saturday night they were out of control and extremely noisy. I had to call the desk three times and eventually they moved me to a quieter room. I talked to the manager when I checked out the following morning and she took one night off my bill. She apologized and was very professional. She took what had been poor customer service during the night and made it right that morning. I have stayed there many times previously and have always been impressed with the hotel. I will stay there again because overall it is a nice hotel and is usually very quiet and comfortable.

By on May 1, 2017

5

perfect

Everyone

Loved this hotel, I have nothing bad to say. The hot tub & pool area was very nice as was our room and bathroom

By on Feb 11, 2017

4

great staff, room a notch below what i expected

Everyone

The hotel staff were unfailingly courteous and helpful. The room, however, left a bit to be desired. The drain in the bathroom sink was clogged and bits of grey matter came up when I jiggled the stopper. The shower is pretty but it's difficult to turn it on without getting hit with really cold water before it warms up. The worst part, however, had to do with the walls--they are either quite thin, or good at conducting sound, or both. Several times I woke up in the middle of the night because I heard a door open--it sounded as though someone had come into my room, when they were (presumably) entering the room next door or across the hall.

By , from Williamsburg, VA on Oct 17, 2016

4
Everyone

Comfortable and convenient. I wish however they provided breakfast as part of the room. I expected it, and was surprised when it was not included.

By , from milwaukee on Sep 20, 2016

4
Everyone

Room was very clean. Bed is kind of soft but not good for me. Overall is great. Breakfast is also better than average!

By , from kaohsiung, taiwan on Sep 6, 2016

5
Everyone

Perfect for us! Our daughter got married this weekend in Minneapolis and this served as our home base - what wonderful staff! Clean room, quiet hotel, and amazing service!

By on Aug 9, 2016

5

in the twin cities for business.

Everyone

Nice hotel west of the Mall of America. A little tricky to get to and from I494, but nice place ti stay.

By , from Madison on Mar 23, 2016

5

very nice

Everyone

Very nice. Loved the late checkout time! Would definately stay with them again.

By , from Saint Cloud, MN on Feb 16, 2016

5

great value

Families

Great location to MOA, easy access, great value, nice pool, clean modern room.

By on Dec 16, 2015