It was a nice property, close to ocean drive with lots of food and shopping options
great customer service at the hotel
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Stayed for mayweather’s fight. Had a awesome weekend, this hotel is centrally located amongst everything. Shopping, restaurants, clubs, beach, drinks are all in walking distance. Pool area is smaller than I thought it would be but it’s still nice to chill out. I would definitely stay here again.
The location is wonderful. Easy access to the beach and many wonderful restaurants and retail stores to enjoy. The night Staff- Tamara Louis was not plesant on our arrival at 3:00 AM, after I had called in advance to confirm that we would be arriving. She double charged us for the stay.Check in was rushed, sheets were not in the room for the pull out couch and when we asked for them we got 2 fitted sheets and a pillow that reaked. The room was not clean - had wet wipes and trash from prior guests under the pull out couch.Joe and Jelixa were much better in their interactions with us. Very disappointed with the hospitality and cleanliness of Courtyard Marriott - Miami beach. We have been marriott members for so many years and confident in the properties but this experience has almost convinced me to reconsider future bookings at the Marriott.
The Staff is completely rude! Was charge a extra $500.00 for a room i didn’t book! Now they saying they didn’t do it.
Hotel was great I will stay here again. It was a great location and very nice
Valet and front desk staffs was very kind. One of our room door was having issue with the key and the front desk person was generous to also go up and check the problem with me.
Overall an excellent location on Miami Beach. Friendly staff and a pleasant environment.
customer service was excellent , front desk give us tips and information about places to visit and things to do since the first day we arrive. we were very please and we will comeback again.
pool has no wow factor. location is good and close to many resturants. near by beaches are great.
Great experience. Convienent within walking distance to everything I needed.
Great staff, location and hotel but the strip club and vagrant presence made it inappropriate for kids. I had a 10yr old daughter with me. The pool in the afternoon had lots of loud teens drinking and smoking but odd enough at night there were only families in the pool. Pool area was a little run down and pool looked a little dirty. But again I did like the hotel and would recommend to people without kids.
This hotel was nice but the area it is located in is not very nice
We stayed at this hotel on New Year's Eve because we were attending a party on Washington. We basically only stayed there because of the location. We knew that this area was very busy/popular, so we put our $ towards the hotel instead of dealing with traffic, awful parking, and very costly cab rides. I am VERY happy that we made that choice. With that said: this is not a typical Marriott property. Most of the small bldgs in South Beach are very old with thin walls, so any of the small hotels that you pick will likely be noisy. The room was very small and had no view. It was literally just ok. We were at the Doubletree on Biscayne Bay the day before & the quality dipped significantly (but the Courtyard location was 100% better). This hotel IS NOT on the beach. You will either have a street view or a "tree view". This hotel is on a strip (shops, restaurants) two streets away from Ocean Drive & 1 street away from Collins (but a VERY short walk to both). No need to try to park on your own. Parking is awful in that area. You will likely get towed if you try to park overnight on your own. Use valet, which was $28 (very normal for Miami). We had to wait for the valet guy to show up. The hotel is on a busy street, so you literally have to just pull up & hope that the valet guy is out there. If not, you will have to circle back around because you will be blocking very active traffic and you will honked at repeatedly. Someone may want to hop out of the car & track down valet if they are not out there. Service was pretty good; I just feel like we paid an arm and a leg because of the location. Again, the 1st hotel that we stayed at was 55% less in price than the Courtyard, but we paid the $ so that we could walk to our party safely; etc. If you are going for the same reasons that we did, then I would stay there.
For the price, this hotel is very decent. It's very basic but if you not a "hotel junkie" and are in Miami to appreciate things outside of the hotel room, want something basic and do not require a full-service hotel stay, this hotel will do the trick. The location is very good. There are restaurants and things to do all around and it's only a few blocks from the very nice hotels and the beach. There is a nightclub next door but we never heard it.
This was a last minute trip after thanksgiving and the location was great. Is about 3 blocks away from the beach and a about 3 blocks away from the outdoor mall. The hotel seemed a little dated but clean and with a great staff. The bed was hard for my liking but hood for my husband. The valet guy was quick to tell us how close we were to everthing and also recommended off site parking. Although our neighbors were loud two nihhts for hours around 4am to the point I had to complain to the front desk but they had checked out that morning. The manager apologized and comp our breakfast. Although the breakfast was not great and you can get a better breakfast down the street at Ciao Bella!.
Had a great experience! Hotel was clean and beds were comfortable! The pool was Beautiful all that was missing was a swim up bar!
Located in South Beach, Courtyard by Marriott Miami Beach-South Beach is within a 5-minute walk of popular attractions such as Lincoln Road Mall and Collins Avenue Shopping Area. This 3-star hotel has 90 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.
This hotel is home to a restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/café.
The 90 accommodations feature sitting areas. 25-inch TVs come with satellite channels, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.
At Courtyard by Marriott Miami Beach-South Beach, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 40.00 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this golf hotel include conference space, a business center, and coffee/tea in a common area.
It was a nice property, close to ocean drive with lots of food and shopping options
great customer service at the hotel
Dear Joann, thank you for your review regarding your stay at Courtyard Miami Beach South Beach. It is a pleasure to know we were able to exceed your expectations. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Miami. Doris Diaz, General Manager
Dear Valued Guest, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Courtyard Miami Beach South Beach your home away from home whenever your travels bring you to our area. We look forward to your next visit. Doris Diaz General Manager
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Dear Valued Guest, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Courtyard Miami Beach South Beach your home away from home whenever your travels bring you to our area. We look forward to your next visit. Doris Diaz General Manager
Stayed for mayweather’s fight. Had a awesome weekend, this hotel is centrally located amongst everything. Shopping, restaurants, clubs, beach, drinks are all in walking distance. Pool area is smaller than I thought it would be but it’s still nice to chill out. I would definitely stay here again.
Dear Valued Guest, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Courtyard Miami Beach South Beach your home away from home whenever your travels bring you to our area. We look forward to your next visit. Doris Diaz General Manager
The location is wonderful. Easy access to the beach and many wonderful restaurants and retail stores to enjoy. The night Staff- Tamara Louis was not plesant on our arrival at 3:00 AM, after I had called in advance to confirm that we would be arriving. She double charged us for the stay.Check in was rushed, sheets were not in the room for the pull out couch and when we asked for them we got 2 fitted sheets and a pillow that reaked. The room was not clean - had wet wipes and trash from prior guests under the pull out couch.Joe and Jelixa were much better in their interactions with us. Very disappointed with the hospitality and cleanliness of Courtyard Marriott - Miami beach. We have been marriott members for so many years and confident in the properties but this experience has almost convinced me to reconsider future bookings at the Marriott.
Dear Valued Guest, First and foremost, we want to thank you for your loyalty to our hotels. We sincerely apologize for not meeting your expectations. We are known for our exceptional service and attention to detail, and we are disappointed this was not your experience. We have reviewed your comments with our associates to prevent these issues from repeating. We hope you will give us another opportunity to regain your trust. Robert Burton General Manager
The Staff is completely rude! Was charge a extra $500.00 for a room i didn’t book! Now they saying they didn’t do it.
Dear Guest, thank you for reaching out with your concerns. We regret to learn about the issue outlined. As your review is anonymous, we would appreciate additional information to identify the details so we may properly investigate and follow up. At your earliest convenience, please contact us directly at the hotel. Thank you. Robert Burton General Manager
Hotel was great I will stay here again. It was a great location and very nice
Thank you for your feedback! We hope to see you soon!
Valet and front desk staffs was very kind. One of our room door was having issue with the key and the front desk person was generous to also go up and check the problem with me.
Dear Guest, we are charmed to know you were impressed with the attentive service provided by our valet and front desk team. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates. It was a pleasure hosting you at Courtyard Miami Beach South Beach, and we look forward to welcoming you back to the area. Robert Burton, General Manager
Dear Abhijeet, our gratitude for reviewing your stay at Courtyard Miami Beach South Beach. It is delightful to read you loved our beautiful property and that you were pleased with our ideal location with proximity to trendy shops, unique dining spots, and Ocean Drive. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Doris Diaz, Dual General Manager