The is really terrible of the hotel. I thought the checkout was at 11am. I was packing at 10:40am when hotel security and multiple other hotel staff barged into my room, degraded me, humiliated me, and kicked me out of my place before I could even pack my food up. I tried to explain to the security guard that I had my headphones on, was packing, and thought checkout was at 11am. The guard continued to yell at me, degrade me, and call me names. I had stayed at the hotel for 2 weeks alone, while my family is in town at my other Condo in Miami Beach. This was one of the worst experiences of my life, and I'm still trying to understand why this place would treat a customer so badly for an innocent mistake. Btw - I was ready and packed and left immediatley b/c it was 10:40am, and I thought checkout was at 11am. The security guard is clearly NOT trained at all, and he has a gun, like a police officer. This whole thing could have ended a lot worse. I'm just glad I'm out of this place.