It’s ok
I pay for two days it wasn’t clean at all I cancel one of my days and left
The property is starting to deteriorate- high $ security deposit ( 5 x more than usual)and strange detailed questions about purpose of the stay. Made me feel like I was under investigation from a police officer or boarder agent .
It was nice to have a small kitchen which we paid for however there were floor lights that did not work plus a vent or something rattled each day and night.. Pillows were awful...and only two very small ones. Furniture was uncomfortable. Ice maker made 4 ice cubes per 4 hours or so. Hallways, vents etc were just old and dirty. The grounds were trash littered, cigarette butt littered. No one seemed to care to bring more room bath towels either only... two for a two say stay. Not my favorite stay.
Absolute amazing stay! Quiet neighborhood, beyond friendly and accommodating staff. The rooms have a kitchen, dishes, everything.
Clean and spacious. Nice kitchen easy on and off the hyway.
I stayed here alot in the past year. They have always been courteous and resolved any problem I had be it small or large expeditiously and with a smile. Everytime I come back they remember me and my cat! Also, there are a great bunch of restaurants in the area.
The room was spacious, we will definitely be back. Didn't try breakfast because we really wanted to experience Memphis. It did look good though, I saw it every morning while getting my coffee.
Everything at this property was superb! I would recommend this property to everyone. Needless to say, when I decide to travel again, I'll be looking for Sonesta!
Yolanda was amazing! Made recommendations for dinner, directed us to the closest store for some supplies we missed while packing, and she just made us feel so welcome and you can tell she takes pride in her work and the hotel and that means a lot to us when staying at a hotel.
Spacious room; breakfast buffet and friendly staff.
I liked the location and I had a nice and comfortable stay.
The hotel beds were very comfortable. Everything was clean, the staff was kind, and the hotel was quiet. The only thing sub par was the breakfast, it is advertised as a buffet breakfast but it is minimal and would be better listed as continental. Otherwise, it was overall great. We would definitely stay again!
The property was clean. It is ina a decent area of town, but directly next to a railroad track. At least 3 to 4 trains went by each night. After 4 days, my deposit has not been returned.
Sonesta ES Suites Memphis places you within a 10-minute drive of popular sights such as Audubon Park and University of Memphis. This 105-room, 3-star hotel has free in-room WiFi along with free self parking and a gym.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Kitchens, washers/dryers, and sofa beds are also standard.
Guests of Sonesta ES Suites Memphis enjoy a gym, free WiFi in public areas, and meeting rooms. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and a computer station.
It’s ok
I pay for two days it wasn’t clean at all I cancel one of my days and left
thanks for being our guest
The property is starting to deteriorate- high $ security deposit ( 5 x more than usual)and strange detailed questions about purpose of the stay. Made me feel like I was under investigation from a police officer or boarder agent .
security deposit is high due to guests that have come before that destroy the rooms the reason for purpose of stay is so we can code it to leisure or business
It was nice to have a small kitchen which we paid for however there were floor lights that did not work plus a vent or something rattled each day and night.. Pillows were awful...and only two very small ones. Furniture was uncomfortable. Ice maker made 4 ice cubes per 4 hours or so. Hallways, vents etc were just old and dirty. The grounds were trash littered, cigarette butt littered. No one seemed to care to bring more room bath towels either only... two for a two say stay. Not my favorite stay.
thanks for bein our guest
Absolute amazing stay! Quiet neighborhood, beyond friendly and accommodating staff. The rooms have a kitchen, dishes, everything.
thanks for being our guest !
thanks for being our guest
thanks for being our guest
Clean and spacious. Nice kitchen easy on and off the hyway.
Anonymous, Thanks for the positive feedback! It's great to know your stay with us at Sonesta ES Suites in Memphis Tennessee was as good as we had hoped it would be. We're looking forward to having you again as our guests! Sincerely, General Manager- Monique Taplin
Dear valued guest,Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us improve the quality of our services.While we are glad to hear that your stay with us was okay, we would like to assure you that we are constantly striving to exceed our guests' expectations and provide them with an exceptional experience.We hope to have the opportunity to welcome you back in the future and show you the improvements we have made based on your feedback.Thank you for choosing our hotel for your stay.Best regards,Guest Relations Manager