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The Peabody Memphis

4.5 out of 5.0

Recent guest reviews

Very nice and quiet hotel, everyone was very nice and helpful.

We enjoyed being close to everything we wanted to see on our short stay. The facilities were excellent as always and we always get a "kick" out of the ducks!

We spent our honeymoon there, and when we told them we were newlyweds, they brought a bottle of Champagne and chocolate covered strawberries to our room. We were very impressed. Beautiful architecture inside the hotel.

Our first room had a noisy neighbor who left their tv on all night. Room was very small.They change our room and it was pleasant.

My adult children and I made the trip to Memphis to visit Graceland and for a long weekend getaway. The Peabody Hotel is a lovely older hotel ideally situated in the downtown area within walking distance of several great bars and restaurants and Beale Street. The rooms were VERY small by today's standard hotel room sizes. We had a room with two double beds that you could not walk around on the wall side. The bathroom was really TINY with not much counter space for toiletries, curling iron, or blow dryer. It was somewhat claustrophobic for me and I chose to shower with the door open. The lobby area was nice and very relaxing with lots of comfortable seating choices. Drinks were good although a little pricey. The duck parade was cute and I am glad that we got to see that! The age of the hotel is beginning to show wear and the rooms are in desperate need of updating. Probably would not stay here again. For the money there are several other choices in the area that would be much more suitable and in line with what I am accustomed to during my travels.

absolutely beautiful great service friendly employees

The hotel has great traditions old history good location but very old rooms with small bathrooms.

Simply a beautiful old hotel in excellent condition and very well run!

A beautiful historic hotel but too busy. We could hear people coming and going in the hallway - doors slamming. We wanted to watch the ducks but we got to the lobby an hour before they are brought upstairs and the lobby was packed. The location is great.

I paid for a superior Queen bed room, they gave me a small corner traditional room near the elevators so it was loud, small and ultimately not the room I paid for. I called down to ask if I was in the right room and they said "you booked thru a third party so we can't see your reservation price so that is all we have for you." I was very upset that they weren't respecting what I had reserved. The first night there was loud and so was the morning being next to the elevators, room was clean but the hall way in my room was so small yoi couldn't walk thru if the bathroom door was open. Beds weren't very comfortable. I finally called Orbitz and told them what had happened and they called the hotel for me and the hotel told the Orbitz rep that they gave away my room to a guest who went thru their own website instead of a third party and that they will not refund for the price I paid or give any sort of compensation because I didn't book thru them. Orbitz rep was great and agreed that what the hotel did was very unfair so Orbitz gave me a coupon off my next hotel. But honestly if you book this hotel I don't think it's worth the snooty staff experience you will get and be ready to not get the room you actually PAID for! Not worth it. Better off staying somewhere cheaper and just visiting this hotel for the ducks.

Enjoyed the hotel and the personnel. My first room was not acceptable but upon my request to move to another room I was immediately taken care of. We were in a group of 8 and we all enjoyed Memphis.

This hotel is in the center of downtown. Close to everything or a short trolley ride. Everyone at this hotel is nice and helpful.

Great location near Beale St and the stadiums. Starbucks also close by. The staff is amazing and the ducks are the best! Nice gym and pool. The stores and FedEx business on site was great too. We did Easter brunch which was over the top! Great stay. Only complaint was the bathroom was really tiny but I always take the historic factor into consideration for things like that and it was well worth the trade off.

Great Staff, love the duck parade. Lots of things to do and a wonderful location.

We had to pay $20 to park + $12.50 for a "hotel service fee". The concierge didn't tell us about this hidden fees, but she did tell us about $20 parking (lame... expensive rooms = we should have safe parking included... come on.) We asked for a couple band-aids once and ordered room service (a side of fries) and they came up quickly... that was nice. We tipped well. didn't realize they were tacking on a "hotel service fee" after telling us that the Internet and gym/pool were included (but they later said that's what the fee was for). I'd recommend 1 night here to anyone wanting to see Memphis... after that, get an AirBNB. Way cheaper and no hidden fees. (They refunded the bogus fee after I called and asked about it.) Also... the duck March was pretty chaotic. The ducks were super freaked out by all the kids trying to grab at them and touch them... kind of a bummer to witness. Made me feel weird.

Very poor signage. Address is not where entrance is located. Comfortable bed, small room and tiny bathroom for the over $600 price for two nights. I also didn't fully appreciate the extra bill of $29 fee for services (which we never used). Nice people but not always wise on directions.

This hotel was one of the most beautiful in which I have ever stayed. Our friends from New Zealand were with us as well and were just as in awe as we were. I look forward to staying again in the future.

King bed, bathroom is tight, but it's an old hotel. Corner rooms have an entry way which is great

First off if you book this hotel through a "3rd party" the desk staff will remind you of that repeatedly, first at the check in and then if for any reason you ask for anything special. We had booked this through Orbitz and requested a queen bed. That apparently is not guaranteed since again we booked through a "3rd party" and was told that isn't honored and there were none available.. So for our 20th anniversary we go to act like Lucy and Ricky and sleep in separate beds! And also the room was tiny and bathtub small, for that price no doubt could and should be able to do better downtown. Overall a very "meh" experience in every way.

History of the hotel was nice,staff was great but I couldn't help feel like it wasn't worth what I paid. Skip the club level option it's nothing special. If I would have done that it would have been $90 a night cheaper and I think I would have reviewed the hotel higher.

149 Union Ave Memphis TN

Hotel highlights

  • Walking distance to Orpheum Theatre and Fire Museum of Memphis
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Downtown Memphis, The Peabody Memphis is within a 10-minute walk of popular sights such as Orpheum Theatre and Fire Museum of Memphis. This 464-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an indoor pool. It's in central Memphis and also close to Sun Studio and Stax Museum of American Soul Music.


Dining

Enjoy dining at one of 2 onsite restaurants including Chez Philippe, which specializes in French cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

The Peabody Memphis's 464 recently renovated rooms provide free weekday newspapers, free local calls, and safes. Guests can expect to find WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other amenities include video-game consoles, ironing boards, and desks.


Property features

At The Peabody Memphis, guests enjoy a full-service spa, an indoor pool, and a health club. Parking is USD 20 per day (USD 29 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle at scheduled times for USD 65.00 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a steam room, a rooftop terrace, and free WiFi in public areas.

Room options

Superior Room

Full 2 | Queen 1 | Sleeps 4

Room, 1 Queen Bed (Mobile Room)

Queen 1 | Sleeps 2

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for The Peabody Memphis

Everyone (19) Couples (76) Business (7) Family (21) Friends (14) Other (7)
5
Everyone

Very nice and quiet hotel, everyone was very nice and helpful.

By on Nov 2, 2017

5

enjoyable hotel

Families

We enjoyed being close to everything we wanted to see on our short stay. The facilities were excellent as always and we always get a "kick" out of the ducks!

By , from Honolulu, HI on Oct 29, 2017

Review comment responded on Nov 8, 2017

Dear Joe, Thanks for letting us know about your stay at The Peabody! We are so glad you had a good time and we hope you will come back to see the ducks again. Thanks again, Peabody Hotel Management

5

nice hotel in the heart of downtown memphis.

Everyone

We spent our honeymoon there, and when we told them we were newlyweds, they brought a bottle of Champagne and chocolate covered strawberries to our room. We were very impressed. Beautiful architecture inside the hotel.

By , from Columbus, MS on Sep 15, 2017

Review comment responded on Oct 5, 2017

Dear Tangy, Congratulations on your marriage! I am glad you enjoyed The Peabody while on your honeymoon. Thank you for the 5-Star review and we hope you will visit us again sometime. Thanks again, Peabody Hotel Management

3

nice hotel and quaint but

Everyone

Our first room had a noisy neighbor who left their tv on all night. Room was very small.They change our room and it was pleasant.

By on Sep 13, 2017

Review comment responded on Oct 5, 2017

Dear Anonymous, I am sorry about the issues with your neighbor, but am glad we were able resolve the problem and get you another room. We hope to see you at The Peabody again. Thanks again, Peabody Hotel Management

4

nice older hotel

Everyone

My adult children and I made the trip to Memphis to visit Graceland and for a long weekend getaway. The Peabody Hotel is a lovely older hotel ideally situated in the downtown area within walking distance of several great bars and restaurants and Beale Street. The rooms were VERY small by today's standard hotel room sizes. We had a room with two double beds that you could not walk around on the wall side. The bathroom was really TINY with not much counter space for toiletries, curling iron, or blow dryer. It was somewhat claustrophobic for me and I chose to shower with the door open. The lobby area was nice and very relaxing with lots of comfortable seating choices. Drinks were good although a little pricey. The duck parade was cute and I am glad that we got to see that! The age of the hotel is beginning to show wear and the rooms are in desperate need of updating. Probably would not stay here again. For the money there are several other choices in the area that would be much more suitable and in line with what I am accustomed to during my travels.

By , from Cleveland, OH on Sep 11, 2017

5

historic top notch

Everyone

absolutely beautiful great service friendly employees

By on Aug 31, 2017

3
Everyone

The hotel has great traditions old history good location but very old rooms with small bathrooms.

By on Aug 25, 2017

5

old time elegance

Everyone

Simply a beautiful old hotel in excellent condition and very well run!

By on Aug 20, 2017

3

a bit too busy

Everyone

A beautiful historic hotel but too busy. We could hear people coming and going in the hallway - doors slamming. We wanted to watch the ducks but we got to the lobby an hour before they are brought upstairs and the lobby was packed. The location is great.

By on Jul 3, 2017

Review comment responded on Jul 18, 2017

Dear Anonymous, The Peabody itself and the Peabody Duck March are very popular for both visitors and Memphis residents. Thank you for staying with us and leaving your review. Thanks again, Scott Boucher Director of Hotel Operations

3

nice hotel, bad service

Everyone

I paid for a superior Queen bed room, they gave me a small corner traditional room near the elevators so it was loud, small and ultimately not the room I paid for. I called down to ask if I was in the right room and they said "you booked thru a third party so we can't see your reservation price so that is all we have for you." I was very upset that they weren't respecting what I had reserved. The first night there was loud and so was the morning being next to the elevators, room was clean but the hall way in my room was so small yoi couldn't walk thru if the bathroom door was open. Beds weren't very comfortable. I finally called Orbitz and told them what had happened and they called the hotel for me and the hotel told the Orbitz rep that they gave away my room to a guest who went thru their own website instead of a third party and that they will not refund for the price I paid or give any sort of compensation because I didn't book thru them. Orbitz rep was great and agreed that what the hotel did was very unfair so Orbitz gave me a coupon off my next hotel. But honestly if you book this hotel I don't think it's worth the snooty staff experience you will get and be ready to not get the room you actually PAID for! Not worth it. Better off staying somewhere cheaper and just visiting this hotel for the ducks.

By , from Ny on Jun 27, 2017

Review comment responded on Jul 18, 2017

Dear Faith, It appears there may have been a misunderstanding with your booking. I understand that you reserved a Superior room with a Queen bed, but we only offer a Superior Double and a Superior King which may be how you ended up in a Traditional Queen. I do apologize for the confusion and the way the situation was handled. I hope you will give us another chance to give you the true Peabody experience. Thanks again, Scott Boucher Director of Hotel Operations