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Four Points by Sheraton Memphis Southwind

3.0 star property
Hotel in Memphis with area shuttle service and a fitness center

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Photo gallery for Four Points by Sheraton Memphis Southwind

Exterior
Terrace/patio
Bar (on property)
Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
4090 Stansell Court, Memphis, TN, 38125
  • Place, Lowrance Road Park
    ‪8 min walk‬
  • Place, Shoppes At Hacks Cross
    ‪17 min walk‬
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(127 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Memphis

Located in Southwind, Four Points by Sheraton Memphis Southwind is within a mile (2 km) of sights such as Shoppes At Hacks Cross and Lowrance Road Park. This 93-room, 3-star hotel has a bar/lounge, free in-room WiFi, and free self parking.

What's nearby

  • Lowrance Road Park - 8 min walk - 0.5 miles
  • Shoppes At Hacks Cross - 17 min walk - 1.0 mile
  • Mike Rose Soccer Complex - 3 min drive - 3.3 miles
  • Graceland - 20 min drive - 19.5 miles
  • Beale Street - 23 min drive - 23.3 miles

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Circle K - ‬6 min walk
  • ‪Circle K - ‬2 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬19 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive

About this property

Four Points by Sheraton Memphis Southwind

Hotel in Memphis with area shuttle service and a fitness center
Four Points by Sheraton Memphis Southwind features a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, refrigerators, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 4 to 10 per person
  • A bar/lounge

Restaurants on site

  • Pinwheels Bar & Grill

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 10 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Memphis
Four Points Memphis Southwind
Four Points Sheraton Memphis Southwind
Four Points Sheraton Southwind
Four Points Sheraton Southwind Hotel
Four Points Sheraton Southwind Hotel Memphis
Four Points Southwind
Sheraton Four Points Memphis
Sheraton Memphis Southwind
Sheraton Southwind Memphis
Four Points Sheraton Memphis Southwind Hotel
Four Points by Sheraton Memphis Southwind Hotel
Four Points by Sheraton Memphis Southwind Memphis
Four Points by Sheraton Memphis Southwind Hotel Memphis

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Memphis Southwind?

Four Points by Sheraton Memphis Southwind provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to do near Four Points by Sheraton Memphis Southwind?

This hotel is situated in Southwind, close to TPC Southwind, Mike Rose Soccer Complex, and Carriage Crossing. You'll also find Lowrance Road Park and Shoppes At Hacks Cross within a short drive.

Is there parking available at Four Points by Sheraton Memphis Southwind?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Four Points by Sheraton Memphis Southwind have a casino on the premises?

No, Four Points by Sheraton Memphis Southwind doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton Memphis Southwind?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Four Points by Sheraton Memphis Southwind?

Couples will appreciate amenities like a bar, a terrace, and a 24-hour front desk at this hotel.

Does Four Points by Sheraton Memphis Southwind have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Memphis Southwind have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Memphis Southwind serves a cooked-to-order breakfast for a surcharge each morning at Pinwheels Bar & Grill.

Will Four Points by Sheraton Memphis Southwind allow pets to stay for free?

No, pets aren't allowed at Four Points by Sheraton Memphis Southwind though service animals are welcome.

Are there connecting rooms at Four Points by Sheraton Memphis Southwind?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Four Points by Sheraton Memphis Southwind?

The closest major airport to Four Points by Sheraton Memphis Southwind is Memphis International Airport (MEM), which is 12.4 mi away (18 minutes by car).

Are there rooms with balconies at Four Points by Sheraton Memphis Southwind?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Memphis Southwind.

Four Points by Sheraton Memphis Southwind Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 539 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Amazing front desk staff, Dee was especially good and sorted me out breakfast as they were renovating their breakfast space. My issue was I was not informed when booking that the accessible room shares a wall with an elevator and it is very loud all day and night, very loud! Also the pool was filthy, there is scum all around the top tile and the was is so strong with either chemicals or other that it is so cloudy you can’t see your feet.
Stayed 2 nights in Sep 2025

8/10 Good

Devonda

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice also bigger than others I've recently stayed in.
Stayed 1 night in Sep 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Melonie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived to check in, they had given our room away. They gave us a key to a different room which they told us was someone else's room, but they would just have to deal with that later. We went to the room and upon opening the door we found another family's items in the room. Obviously occupied. We went back downstairs, and they had to put us in separate rooms that were not joined. It was a huge inconvenience especially given it was 8:30 when we got to the hotel. The fact we reserved the room, and they just gave it away is just ridiculous. I'm not sure why I expected good service since we were in Memphis, but it was still very upsetting.
Stayed 1 night in Sep 2025

2/10 Terrible

James

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Restaurant is closed, but website doesnt tell you this. Front desk staff has a terrible attitude, couldnt possibly care less.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean as it can be
Stayed 2 nights in Sep 2025

10/10 Excellent

Orlando

Stayed 3 nights in Aug 2025

8/10 Good

Devonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was in town for an appointment

Hotel was nice the area was some what ok.
Stayed 1 night in Sep 2025

10/10 Excellent

chandra, bartlett

Liked: Cleanliness, staff & service, property conditions & facilities
The staff.
Stayed 3 nights in Sep 2025

2/10 Terrible

Daryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst service I have received in a long time. Room keys didn’t work upon arrival, little to no lighting, and power out for the 4 hours, despite manager saying it would be back in an hour, I was there on the first night of my stay before canceling, checking out and going to another hotel. Multiple calls to the hotel to get them to process the refund that I was promised, but they never call back and don’t take any action. 0/10 and I would rather sleep outside than to give these people another penny.
Stayed 2 nights in Aug 2025

8/10 Good

Rev Kevin

Stayed 1 night in Sep 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Traveled with partner
Great property more towels would be nice
Stayed 1 night in Sep 2025

10/10 Excellent

Gilberto, Memphis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is safe
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Shane

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The young lady that checked me in was awesome!(Lyrah)! The bar tender Mecah was awesome!
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

yun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about the hotel❤️!!!
Stayed 1 night in Sep 2025

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Enjoyed our one night stay. The room was very large and was comfortable. The staff was friendly and did a great job. My husband enjoyed his breakfast.
Stayed 1 night in Sep 2025

8/10 Good

yun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Pegina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel.com let down

The hotel was great comfortable clean. But when we got here to check-in hotel.com. Never sent the virtual credit number for our payment. After several phone calls and text with a virtual assistant.Many calls to the hotel.I had to cancel the reservations through hotel. com because the hotel after almost two hours could not check us in because they never received payment from hotel com. The hotel had our reservation.And once we canceled through, you were as able to get our rooms and pay them directly. I have used hotel.com for years. I've never had so many issues as I had trying to get our room here. Of course, we ended up spending so much time there. We did not get to do our evening meal and sightseeing in memphis.
Stayed 1 night in Sep 2025

8/10 Good

Salinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast ended at 9:30 which was not convenient.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Last minute stay/booking

We checked in late and the lady was on the phone the entire time. She only gave 2 adults 1 room key and did not explain the breakfast package we paid extra for. The lady at breakfast was supper helpful and explained it to us. She was professional and busy seemed to be short handed as it looked as if she was doing 2-3 jobs at once. Overall stay was great, room was clean. Loved having a Keurig and bottle of water in the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Just a night stay during our travels. Room was nice, clean and convenient to some places to eat and the highway. Was not bad.
Stayed 1 night in Sep 2025

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