Everything room was nice front desk was nice it was peaceful
Great service, and fast! Came in very late and tired and front desk attendant was very quick to get me into my room! Room was upscale and clean
Toilet did not work well and tub did not drain well (standing water built up and took forever to drain). Neither the pool nor the restaurant were open. Also, the walls were very thin; could hear everything going on outside the room. On a positive note, the staff was extremely friendly and helpful.
Clean property. Friendly staff. Easy check in. Disappointed that a light breakfast wasn’t included in room price.
The soap dispensers in the bath tub was empty. That was an inconvenience to us.
Excellent hotel for business travelers: The rooms are modern and equipped with business desks and sitting area and comfortable beds. There is even a small bar in the lobby that provides deli and cocktails.
The staff is very friendly and helpful. The restaurant in the hotel has good food. There is also more restaurants located near by the hotel. When I come back to Memphis I will absolutely stay at Four Points by Shearton again. Great hotel and very kid friendly.
My stay at Four Points by Sheraton was great. The room was very clean, the staff was very nice, and the hotel was very quiet. I really enjoyed my time there with my family!
Horrible that we were awakened and dragged outside in our jammies when there was not a fire, but a malfunctioning fire alarm due to neglect. All that would be required to avoid such disasters is a generator. Why does a hotel in the south not have a generator? So stupid.
The staff went above and beyond to support our family when we arrived after a hospital stay. They provided a wheelchair, and an assicible room near the elevator. We were permitted a late check out to accommodate an appointment. We were treated to exceptional service.
It was a very clean room. Check in was smooth. I did not use the amenities so I can't comment on those
I found the front desk personnel disorganized. I found hair on the bar of soap in the shower; the toilet paper holder did not work, even after maintenance 'worked' on it; not enough towels; no coffee cups for coffee maker.
Located in Southwind, Four Points by Sheraton Memphis Southwind is 2.9 mi (4.7 km) from Mike Rose Soccer Complex and within a 10-minute drive of Carriage Crossing. This 3-star hotel welcomes guests with 93 rooms and conveniences like free in-room WiFi, free self parking, and a 24-hour business center.
All 93 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes.
Guests of Four Points by Sheraton Memphis Southwind enjoy free WiFi in public areas, a 24-hour business center, and express check-out. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. This hotel also has laundry facilities.
Everything room was nice front desk was nice it was peaceful
Great service, and fast! Came in very late and tired and front desk attendant was very quick to get me into my room! Room was upscale and clean
Toilet did not work well and tub did not drain well (standing water built up and took forever to drain). Neither the pool nor the restaurant were open. Also, the walls were very thin; could hear everything going on outside the room. On a positive note, the staff was extremely friendly and helpful.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Clean property. Friendly staff. Easy check in. Disappointed that a light breakfast wasn’t included in room price.
Thank you for all of the great comments mentioned but do apologize that the breakfast offerings did not meet your expectations. We know our guests have a variety of preferences, so we aim to offer something for everyone with our on-site Pinwheels restaurant and bar open for breakfast and dinner. We do greatly appreciate your feedback as we are always looking for ways to improve our product and service!
The soap dispensers in the bath tub was empty. That was an inconvenience to us.
Thank you for taking the time to review your experience with us. We sincerely apologize for the issues you encountered during your visit and have passed your comments to the appropriate departments for further review and follow up.