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Hotel Riu Emerald Bay - All Inclusive

3.5 star property
Art Deco property with 5 restaurants and 5 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Emerald Bay - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Exterior
5 outdoor pools, pool umbrellas, sun loungers
Lobby
5 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast included

Explore the area

View in a map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110
  • Place, Witches Beach
    ‪1 min walk‬
  • Place, Mazagua Aquatic Park
    ‪7 min walk‬
  • Place, Cerritos Beach
    ‪8 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite

1 bedroom, minibar, in-room safe, blackout drapes

Suite

  • 581 sq ft
  • Sleeps 6

View all photos for Suite Superior with Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Suite Superior with Sea View

  • 624 sq ft
  • Sleeps 2

View all photos for Room Standard with Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Room Standard with Sea View

  • 333 sq ft
  • Sleeps 3

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Suite Junior with Sea View

  • 419 sq ft
  • Sleeps 2

View all photos for Room Superior with Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Room Superior with Sea View

  • 398 sq ft
  • Sleeps 4

View all photos for Standard Double Room (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Sea View (M)

9.0 out of 10
Wonderful
(9 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (M)

Flat-screen TV

Suite, Jetted Tub, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Sea View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Sea View (M)

7.6 out of 10
Good
(14 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (B2C-US)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-US)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (B2C-US)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, Jetted Tub, Ocean View (B2C-US)

Flat-screen TV

Junior Suite, Jetted Tub, Ocean View (B2C-US)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (U)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (U)

8.4 out of 10
Very good
(12 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (U)

8.4 out of 10
Very good
(11 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (Superior, U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, U)

9.0 out of 10
Wonderful
(8 reviews)
  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Double Room (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (B2C-US)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (B2C-US)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (Superior, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, B2C-US)

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room (M)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room (M)

8.8 out of 10
Excellent
(27 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, Garden View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, Garden View (M)

9.6 out of 10
Exceptional
(10 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (Superior, M)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, M)

8.8 out of 10
Excellent
(5 reviews)
  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (U)

8.4 out of 10
Very good
(17 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Room, Sea View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Sea View (L)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(12 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (M)

8.6 out of 10
Excellent
(26 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Duplex (M)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (M)

9.0 out of 10
Wonderful
(4 reviews)
  • 581 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Duplex (L)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (L)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Superior Double Room (L)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, 2 Bedrooms (L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (L)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (Superior, L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, L)

  • 904 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Sea View (L)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (C)

8.0 out of 10
Very good
(7 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Double Room (C)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (C)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (C)

9.6 out of 10
Exceptional
(9 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (C)

Flat-screen TV

Suite, Jetted Tub, Ocean View (C)

7.0 out of 10
Good
(2 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (C)

9.0 out of 10
Wonderful
(4 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (Superior | C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior | C)

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (C)

7.8 out of 10
Good
(7 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Duplex (Room | C)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | C)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Double Room, Ocean View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (C)

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex (Room | B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

  • Sleeps 8
  • 4 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Family Room, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (Superior | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Duplex (Room | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Flat-screen TV

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (L)

Flat-screen TV

Suite, Jetted Tub, Sea View (L)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Ocean View (Kids Free | C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (Kids Free | C)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Room, Ocean View (Kids Free | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Room Superior with Garden View

1 bedroom, minibar, in-room safe, blackout drapes

Room Superior with Garden View

7.0 out of 10
Good
(2 reviews)
  • 419 sq ft
  • Sleeps 4

View all photos for Family Suite -6 guests- with Garden View

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite -6 guests- with Garden View

  • 645 sq ft
  • Sleeps 6

View all photos for Family Suite -8 guests- Superior

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite -8 guests- Superior

  • 904 sq ft
  • Sleeps 8

View all photos for Double Room (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (U)

8.0 out of 10
Very good
(47 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (U)

8.0 out of 10
Very good
(26 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Duplex (Room | U)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | U)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Junior Suite, Jetted Tub, Ocean View (U)

Flat-screen TV

Junior Suite, Jetted Tub, Ocean View (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mazatlán

Located in Cerritos, Hotel Riu Emerald Bay - All Inclusive is a leisurely stroll from sights such as Witches Beach and Mazagua Aquatic Park. This 1028-room, 3.5-star property has 5 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Witches Beach - 1 min walk - 0.1 miles
  • Mazagua Aquatic Park - 7 min walk - 0.4 miles
  • Mazatlan International Center - 6 min drive - 2.7 miles
  • Cerritos Beach - 8 min drive - 3.4 miles
  • Galerias Mazatlan - 8 min drive - 3.6 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Margarita - ‬1 min walk
  • ‪La Tambora - ‬3 min walk
  • ‪Kelly's Bar - ‬5 min drive
  • ‪Hotel Riu Mazatlán, Sinaloa - ‬1 min walk
  • ‪The Bistro - ‬17 min walk

About this property

Hotel Riu Emerald Bay - All Inclusive

Art Deco property with 5 restaurants and 5 outdoor pools
Hotel Riu Emerald Bay - All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Minibars, ceiling fans, and laptop-compatible safes are also standard. Housekeeping is available on request.
A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Guests under 18 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Las Gaviotas
  • Las Tres Islas
  • Sports Bar
  • Tabasco

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,167 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 2 buildings
  • 20 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi

Frequently asked questions

Can I book all-inclusive rate plans at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include volleyball, aerobics classes, and live performances.

Is free cancellation available at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Riu Emerald Bay - All Inclusive?

This property is situated in Cerritos within a short 9-minute walk of Witches Beach and also 10 minutes on foot from Mazagua Aquatic Park. You'll also find Cerritos Beach and Galerias Mazatlan within a short drive.

Will I be able to park at Hotel Riu Emerald Bay - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Hotel Riu Emerald Bay - All Inclusive?

Renova Spa is the property's spa and services include hot stone massages, beach massages, body wraps, and aromatherapy.

Does Hotel Riu Emerald Bay - All Inclusive include a casino?

No, Hotel Riu Emerald Bay - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Emerald Bay - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

What do couples enjoy most about Hotel Riu Emerald Bay - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 5 outdoor pools, 2 poolside bars, and a poolside restaurant.

Are there hot tubs at Hotel Riu Emerald Bay - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Emerald Bay - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Emerald Bay - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Emerald Bay - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Emerald Bay - All Inclusive.

Does Hotel Riu Emerald Bay - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Hotel Riu Emerald Bay - All Inclusive?

The closest major airport to Hotel Riu Emerald Bay - All Inclusive is General Rafael Buelna Intl. Airport (MZT), which is 23 mi away (33 minutes by car).

Are there rooms with balconies at Hotel Riu Emerald Bay - All Inclusive?

Yes, some guestrooms at Hotel Riu Emerald Bay - All Inclusive offer a balcony and may feature ocean views.

Does Hotel Riu Emerald Bay - All Inclusive have a wedding venue on site?

There are wedding services available at Hotel Riu Emerald Bay - All Inclusive if that's in your vacation plans.

Reviews

Hotel Riu Emerald Bay - All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1103 out of 2059 reviews
Rating 8 - Good. 467 out of 2059 reviews
Rating 6 - Okay. 241 out of 2059 reviews
Rating 4 - Poor. 125 out of 2059 reviews
Rating 2 - Terrible. 123 out of 2059 reviews

Reviews

2/10 Terrible

Don

Liked: Cleanliness, staff & service
Know for sure, few days ago someone at the resort came in to our room (401) unthorizedly and purposely left the door wide open. Luckily, we did not lose anything. My girlfriend was so scared to report the incidence. It’s kind of a terrorized act. Won’t ever come back again.
Stayed 7 nights in Oct 2025

8/10 Good

David G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you enter the hotel you're greeted by hotel staff and the service is excellent. The staff is friendly and makes sure you have what you need.
Stayed 8 nights in Oct 2025

6/10 Okay

Denice

Traveled with partner
Liked: Staff & service
My main complaint is the low quality alcohol served; food was average and repetitive; very crowded place with full elevators, lines to eat, noisy.
Stayed 7 nights in Aug 2025

6/10 Okay

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The elevators were very slow to respond and small. The gym needs most equipment repaired. The food was bland and dry. They had multiple mariachi bands playing all day and night.
Stayed 6 nights in Jul 2025

4/10 Poor

Rhonda, Fontana

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The food was mediocre! Everyday for lunch we set in a hot dining area with flies everywhere even on the food and it was disgusting.
Stayed 3 nights in Jul 2025

6/10 Okay

CYNTHYA, Dallas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Faster check in and fix ac on the beach view rooms
Stayed 3 nights in Jul 2025

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness
The property was beautiful. The rooms were clean but had lots of issues. Both of our rooms had outlets that didn’t work or if they did they wouldn’t hold the plug in. Our toilet screamed at us every time we flushed it. The RIU app is very finicky, sometimes it works sometimes it doesn’t.
Stayed 5 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
We mostly ate at the buffet, which was good. The staff at the buffet was amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was wonderful, very attentive.
Stayed 3 nights in Jul 2025

4/10 Poor

Yenn

Traveled with family
Disliked: Cleanliness, staff & service
No me volvería a quedar ahí. La playa es muy bonita, pero como la ciudad es sumamente insegura es de quedarte en el todo incluido todo el día. Es imposible sacarle provecho al todo incluido porque el servicio es terrible, no llevan bebidas ni alimentos a albercas o playa, debes hacer fila en el bar para que te sirvan algo o fila en el restaurante para comer. Las habitaciones remodeladas son muy bonitas y en general las instalaciones tienen potencial, pero está incómodamente lleno de personas, lleno de moscas y con aroma a larva y putrefacción. Las albercas llenas de insectos muertos flotando y cuando pedía a staff del hotel que si lo limpiaban claro que no. El único restaurante abierto a la hora de la comida no tiene clima, entonces es comer entre moscas y calor. Las bebidas de mala calidad y sabor, la comida apenas comestible en los buffet. Imposible reservar en los restaurantes para cenar porque desde que llegamos ya estaban full las reservaciones. Tiene unos toboganes y área infantil muy divertidos para los niños, y la zona de la playa es limpia y con mar seguro. En general el hotel tiene potencial, pero está terriblemente administrado. El staff trata de hacer su mejor esfuerzo, todos con muy bonita actitud, pero no dan a basto con tanta gente.
Stayed 4 nights in Jul 2025

8/10 Good

Juan Manuel

The food was not that good! The service was good! Some staff were not helpful but most were
Stayed 7 nights in Jul 2025

6/10 Okay

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food needs to change, we went expecting more mexico type food and it was very American.
Stayed 5 nights in Jul 2025

2/10 Terrible

Joel

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stating here again . Staff was rude . U have to wake up early to make reservations at the better restaurants and we never got one . Food was nasty .
Stayed 5 nights in Jul 2025

8/10 Good

Cinthya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Yesenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the children’s area with water activities and the bigger water slides for my older daughters. The service was excellent and great variety of beverages and food.
Stayed 4 nights in Jul 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Jul 2025

6/10 Okay

Mayra

Traveled with family
Disliked: Staff & service, property conditions & facilities
Staff needs to be more friendly We are paying for a service learn how to treat people
Stayed 3 nights in Jul 2025

6/10 Okay

PERLA

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff and service was amazing. Unfortunately the hotel was way too crowded. The Elevator wait was too long and they had no AC which made it worse for 22 stories. Also the only store inside the resort with medicine was closed during the night. This resort doesn’t have a doctor within the facility.
Stayed 3 nights in Jul 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Sonia

Stayed 4 nights in Jun 2025

8/10 Good

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Rosalva

Traveled with partner
Disliked: Cleanliness
Location is about 20 minutes from el malecón and zona hotelera. The hotel is outdated the food is horrible and the drinks only give you a headaches because they are super watered down . The lobby is super hot and the rooms don’t seem to get cold enough. Mattress is super rough and uncomfortable. My first night I saw roaches in my room, they advise they would fumigate but I still saw them throughout my stay. When I book I like to feel like I’m on vacation, this was definitely not it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Juana

Stayed 3 nights in Jul 2025

4/10 Poor

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner reservations was not avaliable. The app not working the elevators were such an inconvenience. Had to walk up and down the stairs. Pools to busy the bars lng wait
Stayed 5 nights in Jul 2025

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Flights

Flights from Washington to Budapest
Flights from Fort Lauderdale to Allentown
Flights from Ottawa to Grand Cayman
Flights from Springfield to Milwaukee
Flights from Washington (DCA) to Valparaiso (VPS)
Flights from Jackson to Dallas
Flights from Houston to Albany

Packages

Pro Football Hall of Fame