Hotel Riu Emerald Bay - All Inclusive

3.5 star property
Family-friendly property on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Emerald Bay - All Inclusive

Swim and relax in a spacious pool surrounded by palm trees and lounge chairs.
Welcome to our lobby, featuring a polished floor, lush greenery, and a reception area with seating.
Enjoy fine dining in a beautifully designed restaurant with wooden tables, fine dining utensils, and a well-stocked bar.
Relax by the resort's large, winding pool surrounded by palm trees and lounge chairs, with a scenic ocean view.
Stunning building with a central dome and columns, surrounded by a beautifully maintained garden with palm trees and shrubs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast included

Explore the area

Map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110
  • Witches Beach
    ‪1 min walk‬
  • Mazagua Aquatic Park
    ‪7 min walk‬
  • Cerritos Beach
    ‪8 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

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Room options

Double Room (U)

7.8 out of 10
Good
(46 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

  • Sleeps 8
  • 4 Double Beds

Junior Suite, Jetted Tub, Ocean View (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Sea View (L)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

8.0 out of 10
Very good
(26 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (C)

9.6 out of 10
Exceptional
(8 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Duplex (Room | U)

  • 581 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

Family Suite, 2 Bedrooms (C)

9.0 out of 10
Wonderful
(4 reviews)
  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, Sea View (M)

7.6 out of 10
Good
(14 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Duplex (Room | B2C-US)

  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

Duplex (Room | C)

  • 398 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

  • 334 sq ft
  • Sleeps 8
  • 4 Double Beds

Family Room, Ocean View (C)

7.8 out of 10
Good
(7 reviews)
  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior | C)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 334 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Superior Double Room (C)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (Superior, M)

8.8 out of 10
Excellent
(5 reviews)
  • 904 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Duplex (M)

10.0 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

Family Suite, Garden View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 646 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Duplex (L)

  • 581 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

Superior Room (M)

8.8 out of 10
Excellent
(26 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Superior Double Room (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Family Suite, 2 Bedrooms (Superior, B2C-US)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (L)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Junior Suite, Ocean View (C)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior, L)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Double Room (B2C-US)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (C)

8.0 out of 10
Very good
(7 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (Superior, U)

9.0 out of 10
Wonderful
(8 reviews)
  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (U)

8.4 out of 10
Very good
(11 reviews)
  • 646 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Junior Suite, Jetted Tub, Ocean View (B2C-US)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room (U)

8.4 out of 10
Very good
(12 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, Ocean View (B2C-US)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Double Room (B2C-US)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (M)

9.0 out of 10
Wonderful
(9 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 8
  • 4 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior | B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Duplex (Room | B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Family Room, Ocean View (U)

8.0 out of 10
Very good
(12 reviews)
  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Room, Sea View (L)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(12 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (M)

8.6 out of 10
Excellent
(25 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Superior with Garden View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

Family Suite -6 guests- with Garden View

  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed and 2 Double Beds

Room Superior with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Superior with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Family Suite -8 guests- Superior

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Suite

  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds

Room Standard with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Mazatlán

Located in Cerritos, Hotel Riu Emerald Bay - All Inclusive is a leisurely stroll from sights such as Witches Beach and Mazagua Aquatic Park. This 1028-room, 3.5-star property has 5 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Witches Beach - 1 min walk - 0.1 miles
  • Mazagua Aquatic Park - 7 min walk - 0.4 miles
  • Mazatlan International Center - 6 min drive - 2.7 miles
  • Cerritos Beach - 8 min drive - 3.4 miles
  • Galerias Mazatlan - 8 min drive - 3.6 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Kelly's Bar - ‬5 min drive
  • ‪The Bistro - ‬15 min walk
  • ‪Playa Brujas - ‬11 min walk
  • ‪La Cordeliere - ‬5 min drive
  • ‪El Seis Coffee House and Bakery - ‬5 min drive

About this property

Hotel Riu Emerald Bay - All Inclusive

Family-friendly property on the beach, with 5 outdoor pools
Hotel Riu Emerald Bay - All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Minibars, ceiling fans, and laptop-compatible safes are also standard. Housekeeping is available on request.
A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Guests under 18 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Las Gaviotas
  • Las Tres Islas
  • Sports Bar
  • Tabasco

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,167 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 2 buildings
  • 20 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi

Frequently asked questions

Can I book all-inclusive rate plans at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include volleyball, aerobics classes, and live performances.

Is free cancellation available at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Riu Emerald Bay - All Inclusive?

This property is situated in Cerritos within a short 9-minute walk of Witches Beach and also 10 minutes on foot from Mazagua Aquatic Park. You'll also find Cerritos Beach and Bula within a short drive.

Is there parking available at Hotel Riu Emerald Bay - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Hotel Riu Emerald Bay - All Inclusive?

Renova Spa is the property's spa and services include hot stone massages, beach massages, aromatherapy, and body wraps.

Does Hotel Riu Emerald Bay - All Inclusive include a casino?

No, Hotel Riu Emerald Bay - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Emerald Bay - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Hotel Riu Emerald Bay - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 5 outdoor pools, 2 poolside bars, and a poolside restaurant.

Are there hot tubs at Hotel Riu Emerald Bay - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Emerald Bay - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Emerald Bay - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Emerald Bay - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Emerald Bay - All Inclusive.

Are there connecting rooms at Hotel Riu Emerald Bay - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Hotel Riu Emerald Bay - All Inclusive?

The closest major airport to Hotel Riu Emerald Bay - All Inclusive is General Rafael Buelna Intl. Airport (MZT), which is 23 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Emerald Bay - All Inclusive?

Yes, some guestrooms at Hotel Riu Emerald Bay - All Inclusive offer a balcony and may feature ocean views.

Does Hotel Riu Emerald Bay - All Inclusive have a wedding venue on site?

There are wedding services available at Hotel Riu Emerald Bay - All Inclusive if that's in your vacation plans.

Hotel Riu Emerald Bay - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 974 out of 1895 reviews
Rating 8 - Good. 453 out of 1895 reviews
Rating 6 - Okay. 225 out of 1895 reviews
Rating 4 - Poor. 125 out of 1895 reviews
Rating 2 - Terrible. 118 out of 1895 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael Damian Alvarez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to see more shopping stores around the hotel area
Stayed 4 nights in Jun 2025

8/10 Good

James Daniel, CENTENNIAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

2/10 Terrible

Jose

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities
Bad experience
Stayed 4 nights in Jun 2025

10/10 Excellent

Marielos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 7 nights in Jun 2025

10/10 Excellent

Hector Vidaca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff Ignacio in registration Pedro in restaurant
Stayed 7 nights in Jun 2025

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Needs a light in shower enclosure. Night club needs to be inside with air conditioning. If you get sick or have a heart attack you are responsible. There is no medical services at all. Oh be sure to keep your eyes on your children in the pool. They do have a lifeguard but they are standing in the shade. Not sure if they would see someone drown
Stayed 6 nights in Jun 2025

10/10 Excellent

Adolfo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. Everyone is so welcoming. The view is amazing. You feel welcomed. The hotel itself is a beautiful scene. Everything was clean. The food has an outstanding variety and was delicious. My husband and I loved our getaway here.
Stayed 3 nights in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Bradley Karl

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

CHARLINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Willy

The staff were super friendly and helpful. The whole place was very clean and smelled fresh. We had a really great stay and would definitely return here.
Stayed 4 nights in Apr 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, needs lotion and conditioner in the rooms.
Stayed 7 nights in Apr 2025

8/10 Good

Alejandro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mazatlán itself was lovely, especially thanks to the incredibly attentive and hardworking staff who kept everything clean and running smoothly. The food was fine—nothing spectacular, but definitely decent. What really stood out, though, was the impressive display of entitlement from some fellow tourists. If you’re bothered by the sound of children existing or can’t handle the earth-shattering volume of a casual conversation next door, maybe reconsider traveling to a family-friendly resort. The staff were professional; shame the same can’t be said for all the guests.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this RIU over looking the Pacific.....this is the most Mexican experience you can get....the food is top tier and the beach is so relaxing. Music bands on the beach are one of the highlights of this exceptional experience....🥃🤑❤️
Stayed 4 nights in Apr 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Mauricio

Stayed 7 nights in Apr 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel Definitely coming back next year.
Stayed 4 nights in Apr 2025

6/10 Okay

Loretta Joan

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Anna

Stayed 3 nights in Apr 2025

10/10 Excellent

Anna

Stayed 3 nights in Apr 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Ryan

Stayed 7 nights in Mar 2025

10/10 Excellent

Whitney F

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort. The buffet had plenty of choices. The beach and pools are amazing. The staff was fantastic. It was so clean. My only complaint was the weird reservations needed for dinner. The app would not work
Stayed 7 nights in Apr 2025

6/10 Okay

Keshia, Leduc

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was our second visit to this resort and loved it! However, the rooms are very old and dated. The room smelt of mold so your entire wardrobe smelt of mold. When you leave, the smell will linger and won’t come out. We went last year, and my clothes from last year still stink of mold that I had to throw them away.
Stayed 4 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
It's a gorgeous hotel!
Stayed 13 nights in Mar 2025