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Recent guest reviews

good service, weight is terrible, poorly equipped

Fun place to stay great service

This hotel is the best it is si clean our stay was great!!! Definitely going back

Staff was really friendly at all times, pool was clean and always make sure you had your own area keeping a safe distance from others around pool area and restaurant

The view and walk straight to the beach great pool area

The staff members were very friendly the place was safe good location I will definitely recommend to my friends and family

very bad hotel, bad maintenance and roaches in the rooms

I was pleasantly surprised with the hotel. It was my first stay there and I can honestly say I cannot wait to go back. I requested a room in the higher floors and the staff was very accommodating to my needs/wants. The room was spacious and the views are incredible. The room was clean, fresh, nice bed and linen. I enjoyed every minute in the hotel. The restaurant, the bar, and the pool were all delightful and enjoyable. Easy access to the beach, which was kept clean and I felt safe at all times. The best part, I would have to say, is the staff. Everyone there was extremely helpful and eager to help, always with a big smile. I felt welcomed and comfortable in every area of the hotel. As I said before, I cannot wait to come back!

We stayed in junior suite which provides a small refrigerator, microwave, blender, small stove top. Restaurants, shopping, pharmacies all in walking distance. Hotel restaurant was good but better choices outside hotel. Major issues were the hotel is boring. No palapas on beach only pool. Pool is ok but no swim up bar etc (basic). Fitness center is old rusted equipment. I would go every morning about 8:00 am no towels, no water cups. Not all ceiling fans worked. Very hot in there. Low on any weights for women—no 10, 12, 15 lb weights. Food choices at pool did not include any salad options. No activities at the pool...no water aerobics no bingo etc. no games. the average age of guests was over 70 plus. Nice beach to walk or jog. Great sunsets from the pool area. Best ribs are at Fat Fish, Best fun every Tuesday at Diego’s Beach Party! Best Mexican food Tony’s, or Chilli Peppers. Fun time at Gus Gus for dancing!

Not very friendly and not very clean....................................................................

Very good stay as always. Staff is always great and helpful. Resort is always making upgrades and I've always enjoyed staying there.

I must say that this was out second family experience at the Royal Villas Resort (We were here just three months ago) and this is the first indication that we liked the place the first time. We found interesting improvements like new and much efficient elevators (this was an issue in our previous stay) and it seems than in general is getting better maintained. Our suite was very good and really very clean which for us is always a big plus. The staff was really very nice and in general our experience was very good. One important thing to improve is the car traffic at the main door area as we were blocked there some times when trying to go out for breakfast, lunch or dinner (we love the variety of food options that you can get at Mazatlan and always have a place to visit in mind) and loosed some time there. Great location, great facilities and great price. Our entire family was very happy so we'll get back at the Royal Villas Resort at the first opportunity. Enjoy!

have always stayed in the gold zone. never here. enjoyed my stay. clean room, great staff, everyone was friendly. great pool and beach access. all requests were met with speed and professionalism. will definitely stay here again.

Avenida Camaron Sabalo 500 Mazatlan SIN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Zona Dorada within 2 miles (3 km) of El Cid Country Club Golf Course, Royal Villas Resort is within a few miles (5 km) of other popular sights such as Mazatlan Aquarium. This 125-room, 3.5-star resort welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 125 rooms feature free bottled water, safes, and phones. Guests can expect free WiFi and 40-inch Smart TVs with pay movies. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. In-room massages are available, and other amenities include ironing boards and desks.


Property features

Royal Villas Resort features an outdoor pool, a children's pool, and a gym. Valet parking is available for MXN 50 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach resort include a sauna, free WiFi in public areas, and a spa tub.

Room options

Junior Suite

2 Double Beds and 1 Double Sofa Bed | Sleeps 4

One Bedroom Suite

2 Double Beds and 1 Double Sofa Bed | Sleeps 5

Two Bedroom Suite

4 Double Beds and 1 Double Sofa Bed | Sleeps 8

One bedroom Suite Deluxe (Suite Tajin)

2 Double Beds | Sleeps 6

Guest reviews for Royal Villas Resort

Everyone (12) Couples (16) Family (9) Other (5) Friends (4)
4
Everyone

good service, weight is terrible, poorly equipped

By on Dec 26, 2021

Review comment responded on Dec 27, 2021

I will definitely share your compliments with the rest of my team as it motivates us to keep up the good work.

2
Everyone

By , from Winchester on Oct 1, 2021

4
Everyone

By on Sep 19, 2021

5
Friends

Fun place to stay great service

By on Sep 10, 2021

Review comment responded on Sep 14, 2021

Thank you for your positive review and we definitely look forward to seeing you and your family again soon!

5
Family Family with small children

This hotel is the best it is si clean our stay was great!!! Definitely going back

By on Jul 19, 2021

Review comment responded on Jul 19, 2021

Thank you for your positive review and we definitely look forward to seeing you and your family again soon!

4
Friends Family

Staff was really friendly at all times, pool was clean and always make sure you had your own area keeping a safe distance from others around pool area and restaurant

By on Apr 21, 2021

Review comment responded on Apr 21, 2021

Thank you for your positive review and we definitely look forward to seeing you and your family again soon!

5
Everyone

By on Feb 26, 2021

Review comment responded on Mar 9, 2021

Agradecemos la oportunidad y la confianza que nos brindó para hospedarse con nosotros, seguiremos trabajando para ofrecerle un servicio de excelencia y calidad! Excelente día.

3
Everyone

By on Sep 29, 2020

Review comment responded on Sep 30, 2020

Estimado cliente. Gracias por tomarse el tiempo para compartir sus experiencias con nosotros. Estamos muy contentos de saber que nuestro personal hizo que su estancia fuera agradable. Esperamos verlo pronto.

3
Everyone

By on Mar 1, 2020

Review comment responded on Mar 6, 2020

Agradecemos la oportunidad y la confianza que nos brindó para hospedarse con nosotros y también su puntuación alta 3 de 5, esperamos seguir contando con próximas estadías de su parte y proporcionarle un servicio de satisfacción total de hospedaje...Saludos cordiales.

5
Family Family with small children Family

The view and walk straight to the beach great pool area

By on Nov 7, 2019

Review comment responded on Nov 21, 2019

Agradecemos la oportunidad y la confianza que nos brindó para hospedarse con nosotros y también su puntuación alta 5 de 5, esperamos seguir contando con próximas estadías de su parte y proporcionarle un servicio de satisfacción total de hospedaje...Saludos cordiales.

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